1 photo
Stiebel Eltron WWK 222 / 302

Stiebel Eltron WWK 222 / 302

302 H, 302, 222H, 222 (See All)
3.8 from 56 reviews · View Statistics
See the Best Electric Hot Water Storage Systems in 2022 as rated by Australians on ProductReview.com.au.
Listing monitored by Stiebel Eltron

Reviews

  • Build Quality
    3.9 (31)
  • Value for Money
    3.2 (31)
  • Cleaning & Maintenance
    4.2 (26)
  • Noise Level
    4.1 (33)
  • Temperature Consistency
    4.2 (30)
  • Heating Speed
    4.0 (29)
Previous
Next

Reviewer Photos & Videos

  • Thumbnail
  • Thumbnail
  • Thumbnail
Lynda
LyndaGippsland, VIC

Not working

published

I have have this unit for 5 and half years and it has totally stopped Woking condenser is stuffed. Of course the warranty is only five years I'm in the position to replace it so soon. Feeling dissatisfied

Purchased in for $3,311.24.

  • Build Quality
  • Value for Money
Similar opinion? Write a review on ProductReview.com.au!
Brad T.
Brad T.Perth, WA
  • 2 reviews

Noisy noisy noisy

published

We had our heat pump installed as part of Synergy Symphony project two weeks ago in WA, and the fan is extremely noisy and we have a consistent knock sound every 4seconds that last for hours after someone uses the hot water and clearly audible inside the house. Like a dripping tap but mechanical!!
I worry about my neighbours complaining too, would never have agreed to this had we know of this was what we would expect.
Have complained to Synergy and awaiting response, SHOULD HAVE GONE GAS!!!!!
Don’t believe the brochure that the unit is quiet. Very disappointed!

  • Thumbnail

Purchased in for $2,475.

  • Value for Money
  • Noise Level
Stiebel Eltron
Kimberly J.Stiebel EltronSend a private message

Hi Brad. That doesn't sound right. Please call us on 1800 153 351 or log a job on our website so that we can troubleshoot this issue. https://www.stiebel-eltron.com.au/service-enquiry

Similar opinion? Write a review on ProductReview.com.au!
nswnotill
nswnotill
  • 6 reviews

Not worth the money.

published

My unit was installed in 2017 and quit a few days ago. Just weeks out of warranty. It was on solar power and restricted to 6 hours during the day. As I live in rural NSW, there is no service. Also the local plumbers/electricians will not touch heat pump units. I have changed to a conventional HWS. New Heat pump HWS around $3K-$5K and conventional installed for $1400 . With solar power available as well as timer, I will stick with tried and trusted technology.

Purchased in at Project builder - new home.

  • Build Quality
  • Value for Money
Similar opinion? Write a review on ProductReview.com.au!
Danny
DannySydney, NSW
  • 26 reviews
  • 31 likes

Junk with No after sales service

published

Purchased in for $3,500.

  • Build Quality
  • Value for Money
Similar opinion? Write a review on ProductReview.com.au!
Electric Hot Water Storage Systems

Find out how Stiebel Eltron WWK 222 / 302 compares to other Electric Hot Water Storage Systems

Know better, choose better.

Compare all
Neil Scholes
Neil Scholes
  • 3 reviews
  • 2 likes

Absolute Rubbish

published

Unit purchased new 3 years ago for over $4,000 with 2 year warranty but has just failed beyond repair. Compressor shorted to earth. They may have cheaper running costs but paying $4,000 every 3 years is nothing less than false economy. Would not recommend wasting your money.

Purchased in for $4,000.

  • Build Quality
  • Value for Money
Similar opinion? Write a review on ProductReview.com.au!
P. G. M.
P. G. M.South East Queensland, QLD
  • 2 reviews
  • 1 like

Going all in on energy efficiency

published

After getting increasingly frustrated with our old solar and electric booster hot water system we finally made the change to a Stiebel heat pump. A few days in I am sure tht we made the right choice.
The system is operating super silent. It is below a bedroom window but you cant hear it. The water is sufficiently hot and the energy consumption is low (I am one of those geeks that monitors consumption with a special device).
Installation by JR Gas and Water was done in a few hours with next to no disruption to the home. They left everything neat and clean. Happy customer.

Purchased in .

  • Build Quality
  • Value for Money
Similar opinion? Write a review on ProductReview.com.au!
Franky W.
Franky W.South West, WA

Worked well at first but now it has stopped working

published

Purchased in for $3,800.

  • Build Quality
  • Value for Money
Similar opinion? Write a review on ProductReview.com.au!

Related Articles

Previous
The right to repair: which brands are making it easier for you to fix their products?

The right to repair movement in Australia is calling for companies to make it easier for their products to be repaired. Here are some electronics and appliance manufacturers who are starting to listen and make it more feasible for consumers to repair, rather than replace, their items.

Clara V.
Clara V.
the-right-to-repair-which-brands-are-making-it-easier-for-you-to-fix-their-products
Make staying at home more enjoyable with these products and tips

Staying at home doesn’t have to be a drag, even if you’re isolating. With the right products, you can still eat, drink, and relax as if you’re on holiday, so that your summer staycation is something special.

Clara V.
Clara V.
make-staying-at-home-more-enjoyable-with-these-products-and-tips
Best Household Appliances Awards 2022!

Home is where the heart is. And with these reliable, Award-winning household appliances, home can be where the rest of the body and mind take comfort, too. Based on consumer reviews over the last year, we've picked the best household appliances to buy in 2022, from air purifiers to steam mops.

Avleen M.
Avleen M.
best-household-appliances-awards-2022
Next
HKC
HKC
  • 2 reviews

Theres a reason Plumbers are switching away from Stiebel Eltron

published

Had nothing but issues, the unit should be recalled after plumbers are changing the anode on top for almost every unit, now my compressor has stopped aswell. My local plumber along with others has stopped installing stiebels, and switching to cheaper more reliable brands. If you like spending 4k every 3 years on new hot water units, choose stiebel. The team quickly stops being friendly once your warranty runs up aswell as a bonus.

Purchased in .

  • Build Quality
  • Value for Money
Similar opinion? Write a review on ProductReview.com.au!
Mark C.
Mark C.
  • 2 reviews

Super efficient!

published

Had one of these installed after my old gas unit got flooded. Works a treat so far. Very meagre on the juice and no lack of hot water at all. Everyone should be using tech like this. Only downside is the cost, but it'll pay for itself in a few years.

Purchased in .

  • Build Quality
  • Value for Money
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Electric Hot Water Storage Systems

Find out how Stiebel Eltron WWK 222 / 302 compares to other Electric Hot Water Storage Systems

Know better, choose better.

Compare all
Mary Clarke
Mary ClarkeSouth East Queensland, QLD

New Hot Water system

published

When I rang up to ask for a hot water system they were friendly and very quick to respond with a quote. The JRTeam were on time. The team were an excellent team . They cleaned up after themselves and were very efficient.

Purchased in .

  • Noise Level
  • Household Size 2 person(s)
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

JanS
JanSSouth East Queensland, QLD
  • 4 reviews
  • 2 likes

Seems like a good heat pump

published

The heat pump works quietly and efficiently. JR Gas & Water installed it. Very happy so far. I will get a timer installed to make sure I don't exceed the allowed 16 hour time to switch off the unit (efficiently using solar electricity). Currently it's manual.

Purchased in at JR .

  • Build Quality
  • Value for Money
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Alyssa M.
Alyssa M.South East Queensland, QLD
  • 4 reviews
  • 1 like

The best!

published

JR gas & water fitted our hot water system and I couldn’t be happier with it. Works like a charm and I’m sure it will give us plenty of years of nice hot water!

Purchased in .

Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Electric Hot Water Storage Systems

Find out how Stiebel Eltron WWK 222 / 302 compares to other Electric Hot Water Storage Systems

Know better, choose better.

Compare all
THANG
THANGSouth East Queensland, QLD
  • 3 reviews

Very good brand Stiebel eltron.

published

After 13 days of installation. Tank running very well and quieter than my old heatpump. The heatpump head looks very smart and simple. For my experience simple is the best. I like it very much.

  • Thumbnail

Purchased in for $3,509.

  • Build Quality
  • Value for Money
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Peter
Peter
  • 2 reviews
  • 2 likes

Perfect Product! Can't live without it!

published

Exceptional system, so much better than our old one from a different brand. Will only shop with stiebel in future as their products cannot be matched! The 222H is quiet to run, heats super quickly and can keep up with the house demands, plus its sleek design looks great as well! Could not be happier!

Purchased in .

  • Build Quality
  • Value for Money
Stiebel Eltron
Kimberly J.Stiebel EltronSend a private message

Thanks for the 5 stars, Peter. Appreciate your feedback.

Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

AngelaO
AngelaOSouth East Queensland, QLD
  • 2 reviews

Great Heat Pump

published

Happy with our new heat pump. The pump looks great and is nice and quiet. No issues with water temperature fluctuation and easily services our family of 4 and additional visitors.
Jarred and his team at JR Gas & Water did a great job installing our Stiebel Heat Pump. Prompt delivery and install the day after ordering.

Purchased in for $3,849.

  • Build Quality
  • Value for Money
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Questions & Answers

Stuart M.
Stuart M.asked
Eltron WWK 222

Since the install, we have suffered barely warm water throughout the house. The installer put an additional tempering valve right at the hot water system, rather than close to the bathroom. As there is already a tempering valve to supply that line, the extra one at the hot water system has been removed. The water to the kitchen, which is the shortest run, is barely warm. It certainly is not hot enough to wash dishes.

I also want to know how to check and adjust the temperature settings. I am in north Queensland, so the ambient temperatures should not be an issue. The pipes coming out of the hot water system are warm, not hot, even when running water from the system.

3 answers
Brad T.
Brad T.

There is a digital panel, have a look and turn the temp to 61 degrees. That should be default level.

nswnotill
nswnotill
Stiebel Eltron
Kimberly J.Stiebel EltronSend a private message

Hi Stuart. Feel free to call STIEBEL ELTRON on 1800 153 351. Our service department is available from 8:30 - 17:00 Monday to Friday.

Cait R.
Cait R.asked
WWK 222 / 302

Hi. We have had the 302 installed for 2 years, but it had just started leakinking from the top of the tank. The compartment behind the ait intake grille is also flooded. Would appreciate advice about what could be causing this.

1 answer
Neil Scholes
Neil Scholes

There is a plastic right angled drain pipe that drains any rainwater out of the top enclosure. This is probably blocked. Try clearing it with a piece of wire or similar

Evelyn Rak
Evelyn Rakasked
Eltron WWK 222H

Does the wwwk222h cost more to run than the wwk222?

No answers
See all Stiebel Eltron WWK 222 / 302 questions

Get an answer from our members and Stiebel Eltron representatives

Stiebel Eltron WWK 222 / 302

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.