good air conditioner with great warranty service
The AC works well it just has a slightly long delay before it operates. Had slight issue with outside unit power board which was resolved without any issues by Tempo. Great company to deal with.
- Verified purchase
I purchased my Aldi / Stirling Airconditioner (STR-23RSJAIF) in October 2016. I have it installed in my bedroom so a relatively small room but always thought it seemed under powered to the extent where I would leave my ceiling fans running while cooling in summer and in winter run a small space heater until the room got warm enough for the Aldi airconditioner heating side of things to maintain it. I just figured it was underpowered and once you have gone through the expense of installing it, it's too expensive to take it down and get a refund /...change it. On the 5th of January 2019 it stopped working and was flashing an EA error - which of course isn't documented in the manual. The warranty instruction is to contact Tempo who looks after managing the repairs and this is where any semblance of competent let alone good customer service ends. I wont go into the excessively long and boring details but suffice to say that after dozens of emails and phone calls where I have done almost all the work myself in trying to get my air conditioner fixed under warranty (and I'm a tech guy), and as of writing this despite it being well and truly under warranty, and having been inspected and the fault diagnosed by an air conditioning repairer (it needs a new circuit board) who I had to find - no repair has been performed. Apparently they are out of parts ... and still are almost 4 months later. I like Aldi. I like their special buys. I have bought several of them. I would however never recommend purchasing a Stirling branded air conditioner to anyone. Likewise I would never again purchase or recommend anyone purchase a product with Tempo as the warranty agent. It has been a very frustrating disappointing experience and still ongoing... Buyer beware. I have learnt my lesson.
Stirling Split System pathetic
I bought the Stirling 3.8 Split system at Aldi in Dec 2017 and the heating component does not work at all. I have had to call Stirling seven times who have given me the run around. I eventually spoke to an electrician from Stirling who said this is a common problem would order me the parts if they are not on back order. A month later and nothing. Will never buy anything from Aldi.
I bought 2 of these and they are fantastic work perfectly, I would definitely buy again. 1in the bedroom 1 in the family room using on heat now for winter large one in the family room warms our very large room. Smaller one in bedroom is excellent as well. Thank you
Certainly beats the heat
We brought this unit thinking for such a low price if it only done our bedroom I would be more than happy at such a low price and as I work shift work we would use it in the hottest part of the day n it would do the whole 30 square house and I would have to put my hands in front of it to see if it was working it was so quite n it took one man 3hours to put it in n he commented on how easy it was to install
Exactly what I wanted. Works well. Low power consumption.
I bought 2 x 2300W-cooling and 1 x 3300W-cooling. Happy with both. Only minor design-improvements ALDI should take on board.
The unit is quiet and even quieter in sleep mode.
Somebody below complained about the long time until the unit starts operating - this is explained in the manual - it works like this.
I did detailed measurements with a power-meter:
Standby mode: 2W
Switching on in A/C-cooling mode: Power consumption for the first 3 minutes: 36W (if I recall correctly) - this is the power used by the fan of the indoor unit. The out...
Would pay more a branded unit
The ac unit was very noisy and took a long time to start. And when it did it would start off very loud and then come back to normal.
The thermostat was really fiddly and woukd often switch off.
No memory function on the directiinal swing would need to adjust it evertime.
The airflow wasnt great. And overall wouldnt recommwnd it.
Good Split System
Happy with cooling and heating performance
Installation was Ok
This system is easy to use, manuals give full detailed information how to install and use
Not happy that power light is always on.
Plastic finishing of indoor units is not of high quality
Had to spend time to remove stickers from indoor unit.
Aldi Stirling Air Conditioner
I have this air conditioner and would recommend it to anyone as long as their needs are a close fit to mine. I was looking for an inexpensive air conditioner that I would use mainly in summer when it was extremely hot and humid (Sydney summer). It's slightly under capacity for my living room but does a fine job for me but I don't want to be in a refrigerator-type environment.
The only shock was the installation. Even by doing most of the work myself, there was a fair amount of extra expense installing and connecting the two units (eg I had to ...
2 units puchased - just going through warranty process with 1 unit
Bought 2 units in October 2014, installed and been working great up until 1 unit stopped cooling about 6 weeks ago. Now going through the warranty process to have it replaced as it lost all it's gas and caused corrosion. Other than this I found the units quiet, east to use and practical in the 2 areas used in. We'll be using the remaining unit a lot more now as we didn't use that one as much as the problem one......just to see if the same thing happens to this one.....lucky there is another 2.5yrs warranty left. Really hoping we don't have the same problem. Fingers crossed!
Possibly should of spent more money and purchased a better one
I am a first time purchaser of an air conditioning unit
.My partner did a lot of looking around and said this one would suit .
We purchased 1 for upstairs lounge /dinning and 1 for downstairs in the main bedroom.
I am happy with the one downstairs except for the bright standby lights .I have had to put a sheet over it at night cause the light is so bright .
The one upstairs had to be re gased as the gas leaked out prior to installing.
I find this one is not at all suitable but that is not Aldi's fault.
The units are very quite . And the remote is easy to use .
Seems to use way more power than claimed.
The 3 units we installed all work OK and run whisper quiet. However the power used by the unit in the living area, which admittedly is undersized for that space, runs continuously at 1000W - nearly double the 520W advertised on the box and only achieves about 5C cooling. I have an in-line power meter to measure the power.
The unit in the bedroom, which is appropriately sized, cools the room off very effectively and correctly switches down to low fan when the room is down to temperature. However, the power only drops below 520W if the room...
Doesn't cool effectively
On a hot day this small unit does not cool my very small home effectively, it is fine with heat but not cool. I have to put the temperature on 16 but it only feels like 24 degrees .The unit was very reasonably priced but cost a lot to install. To get another is just too costly.
Aldi $599 Air CON
I comment in general on the Aldi/Stirling air conditioner offerings, not on any one model. When Aldi first put an air-con on their Special Buys around 2009/2010 it was a 6.4Kw unit and priced at $599.00. I bought 3 and they all worked flawlessly (and still do) The only caveat I now have is that the ones on offer in 2016 are all weeners around 2 to 3Kw, and at the same price of $599.00. Such a unit is fine for a bedroom or other small room, but the value for money has pretty much gone. 6KW for $599.00 was fantastic. 2.3KW for $599.00 is a bit o...rdinary, and too small for many situations. I am disappointed that an effective price hike is masked by a downgrade in specifications. Smacks and excoriations to Aldi for that. Had they reduced the price on the weeners, Aldi may have retained some moral high ground.
Not a bad unit one issue
We have only had this installed a day, so far it cools effectively. The only issue is that you can't make the power indicator turn off. So when you want to go to bed you either have to put up with a fairly bright blue illumination or turn the power to the unit off at the wall (which is outside on a standard installation).
The a/c unit was relatively cheap and was 4 stars (out of six) on the diagram. One issue was the wiring diagram was a little confusing and the electrician/fridgy guy had to seek another from Stirling themselves. Apart from this the unit works perfectly. The advantages are:- it has mobile vents up/down and side to side, very simple remote control, quiet inside and outside operation, they didnt have to run a seperate wiring circuit (which saved on installation) and a huge 5 year waranty. Not sure about running costs as I havent got the first bill yet. Cant fault it!
Awesome split stsyem
Ok my review is for the Aldi reverse cycle 5.0kw split system not a portable air con. There is no option on this site for this brand of aircon in the list so will put it here. I purchased this two years ago and it has worked like a dream. The unit was only $599 and install was $700 so for $1200 all up I was very happy. The heating and cooling capacity on this unit is awesome. My power bills are cheaper using this to heat my home than using my gas ducted heater. I am warm in summer and cool in winter. The only flaw it has is that the fan is extr...emely noisy even on a low setting compared to the 1500 to 2000 dollar models like lg or mitsubishi. Other than that it performs just as well. Solution to noise is to turn the tv up a little. I can handle that. My advice to you would be to keep an eye out just before or as summer hits at Aldi to buy one.Last year they had them for $500 or $550 so they have come down a little in price over 2 years and I would say the noisy fan issue would have improved by now. UPDATE. 4 years since install and the unit is now condensing to much and leaking water out the front and onto the floor. I guess 4 years use for half the price of a Fujitsu was worth it. I will replace with a Fujitsu air con due to them being ultra quiet. Would have thought 6 to 8 years use was more value for money seeing how noisy these units are. Update 25th January. Took unit apart. Cleaned thoroughly. Ran unit on dehumidifier mode for a week. Aircon is now functioning normally and no excess condensation is forming. Might have just been a very dusty condensate tray that was not catching all the condensation. Still going strong.
Questions & Answers
We bought a sterling air conditioner from Aldi an we do not know how to set the air conditioner to heating. Can you please advise us what is needed to do to make heat come out and then how to set it to cold? Antonietta
Open the battery flap on the control there you will find two small switches. Change it but you will have to take battery out and then replace it. Regards Jeff
Thank you for replying but the unit is mounted (of course) high on the wall. Where is it found--on the left or right hand side of the unit or underneath? We are unsure if there should be a 'special' symbol on the remote which is displayed when it on heat. I do not know where my mother has placed her instruction booklet- sorry.
I keep getting which looks like EA flashing what does this mean the air conditioner will run for a short time then this happens help please cheers Tracey
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