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Storage King

Storage King

3.9 from 54 reviews

See the Best Storage Providers in 2019 as rated by Australians on ProductReview.com.au.

Reviews

Review distribution

5 star
34
4 star
6
3 star
0
2 star
4
1 star
10

michael

michaelSydney, NSW

unprofessional staff

published

a year lease a unit, always paid in advance. month after termination, refund not paid yet. staff keeps saying not received email. Sending text bank detail, no reply.

very disappointment.

Customer Service

Chaz R.

Chaz R.

  • 3 reviews

SK Artarmon were great to work with!

published

The office manager is lovely and a pleasure to deal with. They were very helpful on every account and not pushy at all (for example wanting to buy some storage boxes and not pushing that I bought surplus to my needs). Great little unit, cheaper than a lot of the ones I compared to in the area. Would use again.

Customer Service

excellent service and storage facility at the new Brookvale facility. Manager was very helpful as were all staff.

published

The facility is brand new with excellent storage areas. The access is terrific and very easy to manoeuvre around. Peter Searle ws most helpful along with the other staff members. I would have no hesitation in recommending the service to anyone.

The reviewer stated that an incentive was offered for this review

JimmyL

JimmyLSouth East Queensland, QLD

  • 3 reviews
  • Verified customer

Fees change over night

published

EDIT: A new fee rise of 25% rise has been agreed on by me after a talk with the owners.

Change of management saw my fees go from $120/m to $225/m with 4 weeks notice. I can't just come and move everything as i'm 2,000 km away. I'm stuck paying high fees until i can make it down there (6 months).

1 comment
JimmyL
JimmyL

After a chat with the new managers we have agreed on a new monthly fee which is much more reasonable.


Jessica Millar

Jessica MillarMetropolitan Adelaide, SA

Best friendliest customer service around

published

Friendliest staff amazing customer service they find you exactly what you need with out overselling and get you set up and started fast. Able to access your own stuff 7 days up until late outside of business hours safe secure and reliable

The reviewer stated that an incentive was offered for this review


Definitely won't be going back

published

Rude and selfish people who like to think they have power over their customers waste of money and time. There are better alternatives to this that I will use I. I future


Holly

HollySydney, NSW

Incredible customer service!

published

Mat

MatSouth-Eastern Region, NSW

  • 3 reviews
  • Verified customer

Stoarge King: Hume - TERRIBLE SERVICE

published
Jodie

JodieSouth East Queensland, QLD

Extremely happy customer

published

This is the second time I have used Storage King and not this will not be the last time I am an extremely happy customer. Fantastic experience. Storage very clean, dry and the staff were amazing and very helpful. Security of the premises is extremely thorough.

Perfect facility

published

Very secure and clean storage units and the most amazing customer service. Pricing is definitely reasonable for peace of mind.


Good service

published

Needed storage in a hurry and was pleased to get good service in a well kept and very secure facility in South Nowra. Thank you


Perfect for short term storage

published

We required short-term storage for a 4 bedroom house and we were assisted with various options and only need to pay once we start to use it. If storage is required for more than one month, the 2nd is free. Believe it is great with 24-hour access to the area which is secured and monitored constantly at Nowra South branch. Very friendly and helpful personnel which is a bonus and makes it easier to get things done.

Jacques Potgieter


Peno

PenoSydney, NSW

  • 3 reviews
  • 4 likes

Extremely Helpful

published

Tracey at the Dee Why Center has help us with all our requirements. Took a load off our minds as we needed quick storage when got caught short of time moving between houses.


Mal

MalSydney

  • Verified customer

Cheap service, expensive option!!

published

After agreeing to a contract price, they then put it up 25% without any consultation, knowing I was overseas and couldn’t do anything about it (i.e. move out)! The contract states they can do anything they want, so read it carefully and delete that section if you’re thinking of going with them due to their lead in price.

Jpt

JptBrisbane

Storage king Virginia Qld

published

Very disappointed in the uplift of rates 4 times that of CPI with a take it or leave it attitude. I will be leaving to go elsewhere after a 22 percent uplift in rates in 14 months.

shortyangel

shortyangelNewcastle

Great Srrbivd

published

These two gentlemen are very knowledgeable about your needs when moving. The help they gave was great and I will totally recommend Adamstown Storage King to my family and friends.


Storage King Blacktown

published

Honest, friendly to all my queries and couldn't go out of their way enough to make sure i was satisfied. Future storage requirements will be straight back to Blacktown, 10/10 to staff and facility.


Storage King Midland best service and

published

Very great service and very friendly professional staff. Was great being in my local area and would recommend them to everyone needing storage for short or long periods


Fantastic 10/10 service

published

Steve and Tracey thank you so much for your fantastic 10/10 service
Steve took the time to walk me around the site showed me around and helped me choose the right size storage shed for my needs
And Tracey did a fantastic job with the office work
It was a very easy process thanks to you guys
I will be recommending you to everyone

Thank you so much
Ben Bartley


David H

David HAdelaide

  • Verified customer

Poor customer service and knowledge

published

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Questions & Answers

Gillian Marcoolyn

Gillian Marcoolynasked

How much notice do I need to give before I wish to vacate my storage facility?

No answers

jeff l.

jeff l.asked

Do you have boxes sized 52'x 24'

No answers

jeff l.

jeff l.asked

Do you have boxes sized at 52'x 24'

No answers

Get an answer from our members and Storage King representatives

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