??!
1 photo
Stratco Online Store

Stratco Online Store

4.5 from 33 reviews

Fantastic garden section

Can't best a Stratco for plants! Always top quality and fantastic sales. Huge range on offer and their prices on everyday items are lower than competitors. Always my first choice.

Product Quality
Customer Service
Timeliness
Rates and Fees
Return Claim MadeNo

Outstanding customer service

Sales rep was brilliant, knowledgeable and incredibly helpful. Bent over backwards to help me make sure order was correct. Fencing and gates look fantastic. Rep endured both orders were available for pickup at same time

Product Quality
Customer Service
Timeliness
Rates and Fees
Return Claim MadeNo

Tanks, screens and more.

Brought several item's recently and could not be happier with the service, del and after care help when there was a problem. Tracey at Gepps Cross store thanks again for your help.

Product Quality
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Return Claim MadeNo

Online order

I called to order a workshop bench for my husbands birthday and I wanted by a certain date and also price matched. Staff were friendly and arranged the product to be picked up locally for me and the date I needed it by.

Product Quality
Customer Service
Timeliness
Return Claim MadeNo

Shed Window Is Great

Checked out a shed window online and I initially couldn't find the dimensions so I rang the contact number. The person on the phone provided all the details and arranged the order and delivery to the store. Great service and quality product.

Product Quality
Shipping
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Return Claim MadeNo

Buying Roofing Steel SO Easy

I purchased steel roofing and wall sheeting for my old garage as I was refurbishing the lot!
Arrived in a timely manner and was perfect amount and quality. Easy to fit and work with. The online store was very easy to navigate and place my order!

Product Quality
Shipping
Customer Service
Timeliness
Rates and Fees
Return Claim MadeNo

No reply

Sent an online quote request on 11 June 2019 for fencing and didn't get a response so I sent another online request on 25 June and still no response. Not good customer service so I spent my money elsewhere.

Customer Service
Return Claim MadeNo
1 comment
Hi Scott, sorry to hear that you have had this experience with us, if you would like to contact me via contact@stratco.com.au and we can discuss further. Kind regards Natasha

Fantastic service from staff at the Mandurah branch in WA

We are very happy with all aspects of dealing at Stratco, the stores have everything we could ever need. Looking at getting patio and fencing in the near future and as the service was great, we'll be heading back to our our local Stratco store.

Product Quality
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Return Claim MadeNo

15 Piece Combo storage Bins

Great product for the price. Easy to put together and looks like it will last a long time. Great for the shed! Very happy with this product and would definitely recommend it.

Product Quality
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Return Claim MadeNo

Easy to deal with

Ordered for click n collect. Within 30 minutes I had confirmation of the order to pick up! Staff were friendly at the store. Items were in perfect condition and as advertised

Product Quality
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Return Claim MadeYes

Great product great service

This was our first visit to a Stratco store, but it won’t be our last. We wanted to look at screens, and the service we received was second to none. The salesperson introduced herself immediately, and showed us the range of screens carried by the store. She explained in great detail to all the questions we asked. She was very knowledgeable, and it was easy for us to make the decision to purchase the screen, and we were even given instructions on how to erect it. We were ver impressed with the outstanding service we received and we will certainly Stradco to our friends. Thankyou Stradco.

Product Quality
Shipping
Customer Service
Rates and Fees
Return Claim MadeNo

No faults

Definitely a Quick and easy online service was delivered next afternoon after payment. Will definitely purchase from again. Item was as described good quality! Will recommend. Was easy to assemble

Product Quality
Customer Service
Rates and Fees
Return Claim MadeNo

Quick and easy

Ordered a couple of shelves online that I needed for my tool shed. The transaction was quick and easy. Audio, there were no problems at the store while collecting either.

Product Quality
Customer Service
Job Satisfaction
Rates and Fees
Return Claim MadeNo

Great quick gates

Purchased quick gate products from,stratco great product great people to deal with helped me out with the right hinges and locks for gates and also bought a hills clothes line from them staff made it very easy for purchasing all the products thx

Product Quality
Shipping
Return Claim MadeNo

Customer Service!

Jonathon at Epping was fantastic and have excellent customer service. Jonathan was very knowledgeable on what products sold in store. Definitely will be back there very soon. Plus, Prompt delivery.

Product Quality
Shipping
Return Claim MadeYes

Excellent Service and Good Value

Needed storage optioins to clean up my garage. Had everything I needed at competitive prices with knowledgeable staff and a prompt delivery service - what else could anyone want, and I have the discount voucher for my next purchase.

Product Quality
Shipping
Return Claim MadeNo

Quality product and low price

STRATCO - very good online store. Quality products. Low price. Excellent service and communication. Faster free shipping. Different models. size, price are available 100% happy with this store and also recommended to others.
Website design very good for easy online shopping and also detailed item descriptions.

Product Quality
Shipping

Easy and satisfying way to shop

I am very happy with the product purchased via online shopping, making it so easy for people who do not live in the major cities and don't have as much choice.

Product Quality
Shipping
Return Claim MadeNo

Stratco Stubbie shed with roller door

The product could not be purchased online as delivery was a compulsory option. Ordering over the phone was quick and easy, but super saver points were not credited to my account.

All parts were included and staff happily helped me load the pallet onto the ute. All parts fitted on a 2.4 m ute tray comfortably.

The instructions are OK, but rely on quite a bit of experience. The instructions for the roller door installation and flashing could be far more explicit with tips and tricks.

The finished product looks great.

Product Quality
Return Claim MadeNo

Good experience

I found the staff very helpfull and friendly, store layout is very good and prices where very reasonable, I am setting up a new workshop and was able to purchase a lot of equipment

Product Quality
Return Claim MadeNo

Page 1 of 2

See all Stratco reviews

Questions & Answers

Sorry, there are no questions about Stratco Online Store but you can read 14 questions about Stratco.

Details

Stratco Online Store
CategoryOnline Shops, Home Improvement and Hardware Shops
Contact Number 1300 185 185
Compare all Stratco

Visit official website

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.