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Stratco SA, Gepps Cross

Stratco SA, Gepps Cross

4.5 from 92 reviews

Reviews

4.5

92 reviews
5
(68)
4
(13)
3
(5)
2
(1)
1
(5)
  • Product Quality
    4.6 (73)
  • Return Claim MadeYes (1) · No (76)
  • Customer Service
    4.7 (85)
  • Timeliness
    4.6 (50)
  • Job Satisfaction
    4.5 (22)
  • Rates and Fees
    4.3 (51)
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Pleased with the products purchased

published

Garden shed well packaged and delivery prompt overall good customer service.
Product purchased far superior to opposition stores, instructions were easy to follow, very happy with finished product happy to recommend to others.

Customer Service
Rates and Fees
Timeliness
Store LocationGepps Cross SA
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The reviewer stated that an incentive was offered for this review

WONDERFUL SERVICE

published

First time visiting Stratco Gepps Cross, staff very helpful and such a great range of products. We are now regulars at our local stratco store.

Everything available in one great place

Customer Service
Rates and Fees
Product Quality
Timeliness
Return Claim MadeNo
Store Locationgepps cross
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The reviewer stated that an incentive was offered for this review

Chris.

Chris.Metropolitan Adelaide, SA

  • 2 reviews
  • 2 likes

Fantastic pots and pot plants

published

A friend recommended Stratco. I have NEVER been before.
I have now visited 3x in one day and joined up for the Rewards Card!
Their plants are fabulous... great prices for healthy, large plants. The 2 pots I bought were $34 ea, white on a wooden stand. The stand needed assembling and Ashleigh was very kind to assemble it for me as having recently moved, my tools are all still packed. Could not have asked for friendlier, helpful service!

Customer Service
Product Quality
Return Claim MadeNo
Store LocationSA Gepps Cross
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The reviewer stated that an incentive was offered for this review

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Peter

Peter

  • 3 reviews

D.Y.I Fence

published

Purchased a fence manufactured to my specification.

Fence materials and all fittings were provided as ordered and were well wrapped to prevent damage to paint work.

Staff at Pickup centre were very helpful.

Fence erected with no problem.

Customer Service
Rates and Fees
Product Quality
Timeliness
Job Satisfaction
Return Claim MadeNo
Store LocationStratco Gepps Cross SA
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The reviewer stated that an incentive was offered for this review

Lorraine

LorraineMetropolitan Adelaide, SA

Very obliging

published

Staff very prompt helpful service. Good pricing. Like the vouchers encourages you to purchase from here with rewards. Phone ladies spoken to were very helpful. Will continue to shop at Gepps Cross store. Thought delivery abit high.

Customer Service
Rates and Fees
Product Quality
Timeliness
Job Satisfaction
Return Claim MadeNo
Store LocationGepps Cross
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The reviewer stated that an incentive was offered for this review

Goldee

GoldeeMetropolitan Adelaide, SA

Great Service

published

very helpful staff and clean store. I was impressed at the offer at the checkout to sign up to the stratco club right there and then. Forget Bunnings, ill be back for sure.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationGepps Cross
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The reviewer stated that an incentive was offered for this review

Very disappointed

published
Store LocationStratco, Gepps Cross, SA.
1 comment
Stratco
Stratco A.Stratco

Hi Jenny, I am sorry to hear you have had this experience with Stratco. I have sent you a message if you would like to discuss this further. Regards, Annabelle

Firepit fiasco

Firepit fiascoMetropolitan Adelaide, SA

False advertising

published

Shocking. Girl at checkout lovely. Mallee firepit $35 on website. $59.99 in store. Manager refused to cost match. Told me it must be interstate offer. No mention on website of specific state. Will be reporting this one

Customer Service
Rates and Fees
Return Claim MadeNo
Store LocationGepps cross
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1 comment
Stratco
Stratco A.Stratco
Irishpete

IrishpeteMetropolitan Adelaide, SA

Great job Tom Kaczmarek

published

I'm putting up heritage fencing diy job.
Got great help from Tom very helpful and really knows his job . Thanks again Tom would recommend you to all my friends
Good job Tom

Customer Service
Rates and Fees
Product Quality
Timeliness
Job Satisfaction
Return Claim MadeNo
Store LocationGepps cross
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Ron

RonMetropolitan Adelaide, SA

Good garage made to fit for my purpose.

published

I purchased a garage at the Gepps Cross store and found the one I liked Tom was very helpful and really helped me out with all the paperwork . He knew what my requirements were and was able to organise what I needed. Scott was great to deal with and always returned my phone calls to discuss further. The contractor that was organised to erect the garage was very thorough and always double checked all measurements before installing.

Customer Service
Product Quality
Timeliness
Job Satisfaction
Return Claim MadeNo
Store LocationStratco Gepps Cross. Adelaide S.A
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Nam Tran

Nam TranMetropolitan Adelaide, SA

Very nice shed

published

We recently visited Gepps Cross store and looking for a shed. We found the one we liked and Tom the store manager there really helped us out with all the paperworks. Very nice man. Great customer service.

Customer Service
Rates and Fees
Product Quality
Timeliness
Job Satisfaction
Store LocationGepps Cross
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Gavin

GavinMetropolitan Adelaide, SA

Professional services By Tom Kaczmarek

published

I recently visited Gepps Cross store, ordered some new roofing; gutters and good neighbour fence. staff Tom at always provide me a great support. I have a very good experience.

Customer Service
Rates and Fees
Product Quality
Timeliness
Job Satisfaction
Store LocationSA Gepps Cross
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The reviewer stated that an incentive was offered for this review

Great product great support

published
Customer Service
Rates and Fees
Product Quality
Timeliness
Job Satisfaction
Return Claim MadeNo
Store LocationTolley Road St Agnes
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eagle

eagle

  • 3 reviews
  • 3 likes

Poor service/Lack of stock.

published
Store LocationGepps Cross,South Australia
1 comment
Stratco
Stratco A.Stratco

Hi there, I am sorry to hear you have had this experience at Stratco Gepps Cross. Please email me at contact@stratco.com.au so we can discuss this further. Regards, Annabelle

The reviewer stated that an incentive was offered for this review

They got the how to

published

Prepped with a shopping list for new roofing and gutters, was helped thru the process of choosing and measuring flashings etc by helpful staff. Delivery driver couldn't use the crane to unload from the truck because of a tree, but was more than happy to unload by hand.

The reviewer stated that an incentive was offered for this review

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Meagan Fowler

Meagan FowlerMetropolitan Adelaide, SA

Found some good bargains

published

Visit was to buy 2 shelving units, ended up buying 2 plus another type and then went back the day after and bought 2 more. Good products, excellent price. Good service and enjoyable experience overall. Meagan Fowler

Customer Service
Product Quality

The reviewer stated that an incentive was offered for this review

channa

channaMetropolitan Adelaide, SA

Acknowledgement of great customer service

published

I was very satisfied with the great customer service I received. I have Veranda installed by Stratco, a tool shed and a garden hose that I purchased. Thank you so

Customer Service
Rates and Fees
Product Quality
Timeliness
Job Satisfaction
Return Claim MadeNo
Store LocationStratco SA, Gepps Cross
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The reviewer stated that an incentive was offered for this review

Yarno

YarnoMetropolitan Adelaide, SA

Excellent Service

published

Visited the Gepps Cross store, intend to purchase a small garden shed for our back yard, dealt with staff member named Angelo who was excellent, advised us to have the shed delivered and installed.

Customer Service
Product Quality
Timeliness
Job Satisfaction
Return Claim MadeNo
Store LocationGepps Cross, South Australia
See all answers

The reviewer stated that an incentive was offered for this review

Great price.

published

Tried to buy Boncrete from one of our local hardware stores but they were asking $74 for a 2 litre. Looked online and found it at the Gepps Cross Stratco for $29...Was cheaper to drive the 250km to buy it in Adelaide than local. Made sure I also grabbed a few other things while I was there too.

Customer Service
Rates and Fees
Product Quality
Timeliness
Return Claim MadeNo
See all answers

The reviewer stated that an incentive was offered for this review

Daniel M.

Daniel M.Metropolitan Adelaide, SA

Great staff

published

Very good and knowledgeable staff. Good product range. Pricing is in line with other stores. Have always purchased shed from Stratco over many years. They are well built and easy to erect.

The reviewer stated that an incentive was offered for this review

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