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Stratco SA, St Marys

Stratco SA, St Marys

4.8 from 40 reviews

Reviews

Review distribution

5 star
31
4 star
8
3 star
1
2 star
0
1 star
0

Plant haven

published

I have always found the store to be able to help with my needs and have friendly staff. I am able to get what I need. I find Bunnings too big!

Product Quality
Customer Service
Timeliness
Rates and Fees
Return Claim MadeNo
Store LocationSt Marys
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The reviewer stated that an incentive was offered for this review


Erick

ErickMetropolitan Adelaide, SA

Excellent customer service!

published

The lady in store who assisted us on our online purchase was very helpful when we couldn't locate the item in store. Instead, she managed to allocate us similar brand with updated features. Even gave us free voucher!

Product Quality
Customer Service
Timeliness
Rates and Fees
Return Claim MadeNo
Store LocationSt mary's
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Jan

JanMetropolitan Adelaide, SA

Change over tank perfect fit.

published

Getting a new Poly Tank Slim M/Cube after 30 years of old metal one on stand is fantastic, thanks to Stephen H for working out sizing for small space, thankyou.

Product Quality
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Return Claim MadeNo
Store LocationSt Mary
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Judith H.

Judith H.Metropolitan Adelaide, SA

Excellent service

published

Ordered 3 wall screens to be delivered.
They let me know they were coming to make sure I was home. Delivery costs Inexpensive. Happy with their customer service. Many thanks

Product Quality
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Return Claim MadeNo
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The reviewer stated that an incentive was offered for this review


Adrian

AdrianMetropolitan Adelaide, SA

  • Verified customer

fencing fantastic

published

recently purchased some fencing sheets from Stratco St Marys, spoke to one particular guy who was extremely helpfull, worked out exactly everything i needed and as a result i was able to complete my project on time and under budget, very happy with their service

Product Quality
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Return Claim MadeNo
Store LocationStratco St Marys
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The reviewer stated that an incentive was offered for this review


Kerrin F

Kerrin FMetropolitan Adelaide, SA

  • 2 reviews

Super shed

published

We recently purchased a Handi Highlander garden shed. After deciding on the shed with the help of the friendly staff at Stratco, we enlisted the Stratco team to deliver and construct it. We are delighted with both the shed and with the professionalism of the construction guys. Everyone comments on what a good looking shed it is and the team of guys who erected it did a good job, returning several times to get it 'just right.'

Product Quality
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Return Claim MadeYes
Store LocationSt Marys SA
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The reviewer stated that an incentive was offered for this review


Kerrie

Kerrie

  • 2 reviews

Great service fabulous plants

published

Got a quote for a fence and had tradey come out for a quote for labor he was very pleasant and look forward to working with him in the future


Love# savings and add ons

published

The store had a 25% off plants and then had free coffee hour and free sausage sizzle. Can’t beat that! Despite the rain you were made to feel welcome with a friendly hello

Customer Service
Timeliness
Rates and Fees
Return Claim MadeNo
Store LocationSt Mary’s
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The reviewer stated that an incentive was offered for this review

Andrew Loi

Andrew LoiMetropolitan Adelaide, SA

Friendly staff, good range

published

Staff always seem friendly, one of the few stores that still stocks Hills and other brands other stores don't or need you to special order
Only downside is their opening hours can be a bit hard to get to on a weekday or early weekend

Product Quality
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Return Claim MadeNo
Store LocationSt Mary's
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g kirkbride

g kirkbrideMetropolitan Adelaide, SA

  • 2 reviews

service

published

attended st marys store and was able to get a quote on pool fence customer service was excellent and received a phone call 2 days later as a follow up

Product Quality
Customer Service
Timeliness
Rates and Fees
Return Claim MadeNo
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The reviewer stated that an incentive was offered for this review


New Good Neighbor Fencing material

published

The staff were fantastic in helping us decide on what fencing we were going to erect ourselves. They were always willing to listen and offer suggestions. The order process was also made so easy by them. Could not have asked for better service. Thanks a lot for such great service.

Product Quality
Customer Service
Timeliness
Rates and Fees
Store LocationSt Marys South Australia
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The reviewer stated that an incentive was offered for this review


Outback pergola purchase.

published

They offered great advice whilst choosing the right pergola to suit our needs. All sales staff there have also been fantastic during aftersales when I have had to go there to ask further question regarding construction which we chose to complete ourselves. Wish they had stronger, sharper two screws though. I have never sheared a trek screw off in my life but have broken at least a dozen while trying to affix them

Product Quality
Customer Service
Job Satisfaction
Rates and Fees
Return Claim MadeNo
Store LocationStratco st Marys.
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The reviewer stated that an incentive was offered for this review


Gee

GeeMetropolitan Adelaide, SA

Very helpful

published

Many time I have visited this store since its opening
On every occasion , the assistant has been helpful
I like the wide aisles and display of goods is " uncrowded" and well lit.
The odd "specials' prices are a bonus .
The garden area has good stock.
The sample fencing , sheds and other products are well displayed

Product Quality
Customer Service
Timeliness
Rates and Fees
Return Claim MadeNo
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The reviewer stated that an incentive was offered for this review


Daniel

DanielMetropolitan Adelaide, SA

Good store, plenty of range and stock

published

I Bought a lot of plants and garden tools from Stratco, all in good condition. received plenty of help from staff and they have a good range to choose from. Will continue shopping there!

Product Quality
Customer Service
Timeliness
Rates and Fees
Return Claim MadeNo
Store LocationSt Marys
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The reviewer stated that an incentive was offered for this review

Great customer service!

published

I'm not frequent shopper at stratco, but they have a fantastic team working down at St Mary's! Great customer service. They were all friendly and helpful, and will go out of their way to help you find what you need!

Product Quality
Customer Service
Timeliness
Rates and Fees
Return Claim MadeNo
Store LocationSt Mary's
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The reviewer stated that an incentive was offered for this review

PDT

PDTMetropolitan Adelaide, SA

Helpful staff

published

Was looking for a particular product I’d seen advertised and the helpful staff member took me to it and explained its use. Good pricing too. easy parking out the front.

Product Quality
Customer Service
Timeliness
Return Claim MadeNo
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The reviewer stated that an incentive was offered for this review


ken

kenMetropolitan Adelaide, SA

  • 4 reviews

Great store

published

Always get great service here and staff are very knowledgeable with all their store products,the range is not as big as the " other place " but at least here you can find someone to help you with your enquire.
Good garden centre as well and all store product prices are very competitive.

Product Quality
Customer Service
Return Claim MadeNo
Store LocationSt Marys South Australia
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Chris

ChrisMetropolitan Adelaide, SA

  • 2 reviews

Best Service Ever

published

Called into the Lonsdale Store for a Slat Fence quote. Jack Stearne helped us and his service was outstanding. It is rare to get such great service from anyone.
Thank you Jack. He was knowledgable and
could not help us enough.

Product Quality
Customer Service
Return Claim MadeNo
Store LocationSt Marys
See all answers
1 comment
Chris
Chris

It was St Mary’s store Not Lonsdale


David

DavidMetropolitan Adelaide, SA

store well laid out and the staff are tops. really friendly and knowledgeable

published

I have just built a house and have used St Mary's Stratco to be the go to place to get that thing I need. The staff are great. Shaun got to understand my projects and actually guided me to the best outcome. He wasn't pushy and gave me alternatives, but at the end of the day together we had a successful outcome.

Product Quality
Customer Service
Return Claim MadeNo
Store LocationSt Marys SA
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Garden products

published

Great plants and found the staff to be very helpful when trying to source plants. Come in regularly to check out what currant bargains they may have. I'll be back!

Product Quality
Customer Service
Return Claim MadeNo
Store LocationSt Marys SA
See all answers

The reviewer stated that an incentive was offered for this review


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Details

CategoryHome Improvement, Physical Shops and Hardware Shops
Contact Number 1300 185 185
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