Stratco occasionally offers incentives to their customers. As of Monday the 12th, and Monday the 21st August, 2019 Stratco is offering reviewers a $10 Super Saver Voucher to customers encouraging either a positive or negative review based on their experience. It is possible that some reviews were written by customers who received this reward. These reviews adhere to ProductReview’s Incentivised Customer Reviews Guidelines and may explain a spike in review numbers.
Haydan and Chelsea
I will definetly be going back
The service was amazing very helpful staff and cheap prices.
We were meant to go in there to just buy some grinding disks but ended up not leaving for 2 hours because we were enjoying looking around and buying stuff.
The Bunbury team, especially "Super" Dave (as we now call him) gave us exceptional service when we purchased a new patio recently. We spent an hour or so discussing the ins and outs of what we wanted and they were very patient and thorough. We left with full drawings, specifications, how to guides and a highly discounted price. We pick up our patio tomorrow. Extremely happy and will return there in future.
We needed a small garden shed and wanted to know exactly how it looked, feel how solid it was and what it physically looked like. The decision was made easy when visiting the store and taken through the displays, the wonderful service made my decision simple and stress less. Well done Stratco, you can’t beat good old customer service
Pretty good but a bit unorganized
They couldn't find the wheelbarrow then it had the wrong price on it and had to fix it when I got it home even though it said assembled as part of the price .
Need better training or management.
Our first time to Bunbury Stratco was a big surprise to see how big the shop is and with lots to choose from. The staff were really great and friendly.
Stratco gate on special
Ordered a stratco gate. They were very helpful and Cheaper than everyone else. and ready to go in a week hope to put it in this afternoon.
From jacob munro
Great personal service!
I purchased some rust screens from Bunbury Stratco last week and loved the personal service at the store. Staff were friendly and efficient and what I wanted from the catalogue was in stock. I also liked the loyalty program. I have recommended my daughter use the store in the future. She has young children and her partner is fly in fly out so going to a hardware store where you get personal service straight up is important. I'll be going back in future.
Very helpful even know the guy serving me was new the other assistant was very good at prompting him through it without actually doing it himself. Very good training of newer member
Great shopping experience
Had a great time in the store. The staff were friendly and went out of their way to help me. Well done bunbury will be returning for the rest of my steel products.
Staff were generally knowledgeable and helpful, seeking us out to assist which was really appreciated as it saved us time and their expertise allowed us to make good sound decisions.
I found the Stratco metal cabinets really easy to construct and they are really good to store things in. Usually I don't like to buy things in a flat pack but these instructions were simple and accurate so the job was easy. Thanks heaps.
Prompt, helpful service
Staff were fantastic, whether dealing in store or over the phone. Quotes were addressed swiftly, even after changing my mind and seeking 3 altered quotes. Stratco screen batten product looks great and easily assembled.
Staff are always helpful and friendly and the Store has an amazing range of products. I will definately be returning to shop there in future. The rewards program is an added bonus.
very pleased to use this store as staff were so helpful & friendly, nothing to much trouble will shop here again. they were happy to follow on enquires .
T& K southwest Aust.
Helpful friendly staff member
Very happy with my experience, the staff member was very friendly and had a great knowledge of the product, to the point of explaining the installation method. Great service, very happy!!
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