Stratco occasionally offers incentives to their customers. As of Monday the 12th of August, 2019 Stratco is offering reviewers a $10 Super Saver Voucher to customers encouraging either a positive or negative review based on their experience. It is possible that some reviews were written by customers who received this reward. These reviews adhere to ProductReview’s Incentivised Customer Reviews Guidelines and may explain a spike in review numbers.
Competitive and helpful
I bought a custom designed patio from Stratco Mandurah. They were very helpful right from the start firstly with their pricing then with advice and tips. They offered flexibility on delivery needs I had and were knowledgeable both with their product and install advice.
I purchased the Corona SX-B22A Kerosene Heater and couldn't be happier, apprehensive at first especially being a gravity feed fuel system but quickly realised it was a very safe and user friendly unit
Stratco are very good at what they do.
I have been a regular customer of Stratco for many years in Melbourne and always found them to be a reliable supplier. Recently relocating to the Rockingham area I expect that I will be purchasing many items from the Stratco Mandurah store.
Excellent service at branch level
Ordered a patio at Mandurah and Bev was superb- helpful knowledgeable and patient.
Three weeks delivery as standard? Really? Not impressed but heyho ... we waited.
On delivery day, no phone call or email to remind us that delivery was coming and an approx time so I had to call and ask...
Patio arrived- miserable driver- didn’t actually speak to us just dumped it and drove off.
No instructions - no video on line - basically a giant jigsaw puzzle without a picture.
Wrong brackets sent- sorted by Bev but I still had to drive to Mandurah and back.
Patio very good once we worked it out.
Straco Mandurah 5 stars - everything else 2 stars
Handi-Mate Shed Nightmare
When I told my friends I’d bought a Stratoc shed they all said good luck with that.
Bought a handi-mate shed, hated every second of building it. Pieces missing, instructions not as clear as they could be. Ended up throwing away the instructions going to the store and taking pics of the display shed and building it my own way.
But it’s up now and is solid.
Knowledge and service was excellent. Happy and helpful staff, only downfall was bought a white gate and had to have a special size panel made to suit. The panel came well within the time period but when installed it was surf mist and not white, not sure how colours got mixed up as all was done on the same order. Also one of the gate slats had a damaged end. But 5 stars for the staff.
At this stage we are not happy with it.
At this stage we only have a concrete slab which Tony and his crew have done an excellent job. We are looking forward to the shed being delivered tomorrow and the assembly commencing on Monday. Kind regards Ian & Marianne
Great price and service when purchasing a heat strip heater, excellent help when looking for fence clips as they knew exactly where they were and the type that i needed. Great work Stratco staff mandurah.
Friendly knowledgeable service
Went to buy some colourbond sheets for our fence and was thrilled to be served by a really nice, friendly knowledgeable man. Great service and range In stock so could get on with the job.
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