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Part of Stroud Homes 4.5 
2Stroud Homes QLD, Lockyer Valley

Stroud Homes QLD, Lockyer Valley

 Verifiedstroudhomes.com.au
2Stroud Homes QLD, Lockyer Valley
4.8

14 reviews

Positive vs Negative
93%7%
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Build Stage
  • Pre-Construction
  •  · 
  • Post-Construction
Customer Service
4.8
Site Admin ?
4.6
Timeliness
4.5
Structural Integrity
5.0
Plumbing & Waterproofing
4.8
Electrical & Lighting
5.0
Flooring
5.0
Transparency ?
4.6
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Andrew
AndrewQLD2 posts
  Verified QLD, Lockyer Valley

Our piece of paradise! – Stroud Homes Lockyer valley have been awesome from the day that we walked into the display home, their sales rep Peter was awesome to deal with and was able to answer all of my questions. our build was completed in a timely manner and the attention to detail from there trades was great. Tom and the team are easy to work with and always have a solution for any problem that may arise. Show details ·  1

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Jess
Jess
  Verified QLD, Lockyer Valley

Beautiful, high-quality home – We are so very happy with our new home! The team at Stroud Lockyer Valley have done an absolutely amazing job and we are so thankful we built with them! The team were great at keeping us informed throughout the whole build, and very transparent with costs. As with all builds, there were a few minor issues but they were promptly resolved where… Read more ·  1

possible. We had absolute confidence in the team and the final product is of a very high quality with great workmanship. I would 100% recommend Stroud Lockyer Valley and would build with them again in a heartbeat! Thank you for our amazing home!

Dalene G.
Dalene G.3 posts
  Verified QLD, Lockyer Valley

Best decision we ever made! – I HIGHLY recommend Stroud Homes Lockyer Valley! We originally decided to go with another building company because for a very similar build the quote was far cheaper, despite Stroud Lockyer Valley being our favourite design and the best people to deal with. However, in the end the other company's quotes weren't black and white it turns out the… Read more ·  1

price was very similar to that of Stroud's quote, but we already paid a deposit. The other building company was extremely difficult to deal with and when we were seeking information about the area I would contact the Stroud Homes Sales Consultant for information; he knew we were building with another company but he very kindly shared his knowledge. We made a big decision to forgo our deposit with this other company and build with Stroud, we felt that the knowledge and dedication Stroud have shown is far more important in the long term than the money we would lose.

It was the best decision we ever made!

Stroud's quotes are black and white - the final quote we signed is the final amount we paid, and the knowledge and the dedication of their staff is exceptional. Every single one of the contractors and tradesman used by Stroud are absolutely lovely and have such good things to say about Stroud (which says more about the company than anything else). The interior designer is a miracle worker, she is honestly brilliant. The Contract Administrator and our Building Manager whom we have had the most to do with are saints; they are transparent, answer my million questions, explain every step of the build, do their utmost best to get things moving along as fast and smoothly as possible.

We know so many people who have had horrendous building experiences. Our journey has been exceptional, there have been the usual hold ups and bumps along the way but we are so grateful for how well Stroud dealt with these. Finally the quality of our build is to a much higher standard than I have seen elsewhere, our journey and the quality of the product is worth every penny and so much more!

Thank you Stroud Homes Lockyer Valley for making this stressful journey so pleasant and so smooth!

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Greg
GregQLD2 posts
  Verified QLD, Lockyer Valley

Our perfect home – Like all builds there is going to be minor defects of some sort. All ours were rectified with minimal fuss and completed in a timely manner. Our home is beautiful - one of a kind inside and out. The Stroud Lockyer Valley team are a team of professionals. We had many meets with the Salesman at the display home in Meadows Estate until we finally… Read more ·  1

sorted our colours and up-grades, and what perfection this home has turned out to be. Working with the team was like being in a big family - everyone got along, changes were discussed, and decisions made collectively. This is our first home build, and we are very pleased with the outcome. We would like to thank Stroud Lockyer Valley for everything they have done to make this build successful.

Martin H.
Martin H.3 posts
  Verified QLD, Lockyer Valley

A Happy Experience – The team at Stroud Lockyer valley made the process of house building as smooth, personal and pleasant as we could have wished for. Our initial meeting with the Stroud Lockyer Valley salesman set the tone when he came out to the site during his leave to accommodate us and discuss options. Once the contracts were signed we were supported by a… Read more ·  1

liaison administrator who contacted us weekly then handed us over to the project supervisor who continued this liaison. Our queries were answered promptly and our communications with everyone at Stroud Lockyer Valley was pleasant, helpful and polite. My wife and I cannot praise the team enough. They were fabulous and we felt included in all decisions. Thank you to each and every one of you for making this experience a happy one.

Ashleigh Coyle
Ashleigh CoyleQLD2 posts
  Verified QLD, Lockyer Valley

Simply the best – We consider ourselves so lucky that we chose to build with Stroud Lockyer Valley. We built whilst living interstate and the entire team could not have made the process any easier and stress free. From the first conversation we had with Pete, everything has been transparent and honest. All communication from every person we dealt with was pleasant… Read more ·  1

and prompt. Once the contract was signed we did not get any price increases other than our own variations. Laura bent over backwards and endured multiple questions and changes of mind to ensure that we were getting the house that we wanted. Zac ensured our house build went smoothly - any minor issues we had were fixed asap and we never felt like we couldn’t ask questions and nothing was a hassle. Due to the teams excellent preparation and organisation we had minimal delays and finished with a stunning home that has some very minor defects which haven’t been any issue. We would not hesitate to build with Stroud Homes again. Thank you so much!

Jemma - Brendan
Jemma - BrendanQLD
  Verified QLD, Lockyer Valley

Great team – The team at Stroud Lockyer Valley were great through the whole building process. They communicated with us through the whole experience and we were very happy with the end result. Nothing was a bother and they accommodated any changes we wanted to make throughout the process. We would not hesitate to recommend them to anyone looking to build in the Lockyer Valley. Show details ·  1

Col and Lorraine
Col and LorraineQLD
  Verified QLD, Lockyer Valley

Satisfaction – From [Name Removed] in Sales to [Name Removed] (Admin), [Name Removed] (Site Supervisor) and [Name Removed] (management) the team were nothing but easy to deal with, prompt in answering our many queries, accommodating and friendly. The build went well regardless of delays out of their control, and any issues were dealt with promptly. Cost of our build was exactly as anticipated apart from extras we initiated ourselves. Highly reccomend. Show details ·  1

Andrea
Andrea5 posts
  Verified QLD, Lockyer Valley

Cannot fault – The entire team at Strouds lockyer valley have been fantastic throughout our entire build, they made every step stress free. We had fantastic communication from our first meeting with [Name Removed] to Contracts and plans with [Name Removed] and construction with [Name Removed]. we couldn't be happier with the quality and finish of our home. Show details ·  1

Lachlan
LachlanQLD
  Verified QLD, Lockyer Valley

A Wonderful Experience, Our Forever Home – The entire Stroud team was always friendly, helpful, and patient. We couldn't of asked for a better experience. They walked us through everything from start to finish, always promptly answering our questions weather in person of via email. The workmanship was excellent and we had no major issues barring any delays Covid related. We are so glad… Read more ·  1

that Stroud offers a colour consultaion at the start of the build, it helped us decide alot of things and the finish product looks so much better than even we imagined. Everything was exactly how we wanted it and if we needed to we would gladly build with Stroud again.

Mike and Margaret J.
Mike and Margaret J.QLD
  Verified QLD, Lockyer Valley

A Great Experience – Right from the very beginning we had a great experience building our new home with Stroud Homes. Pete patiently answered all our questions and helped us get the process rolling. Laura was a huge help in getting us through the paperwork while our site supervisor Zac kept us up to date on all the stages of construction. The whole team at Stroud has… Read more ·  1

been fantastic to deal with.

Our new home has exceeded our expectations and came out very close to what we had budgeted. The few minor changes we made along the way were straight forward and quickly incorporated. We couldn't be happier with how the build went.

Katherine
Katherine 2 posts
  Verified QLD, Lockyer Valley
Site Admin
Timeliness
Transparency

Disappointment – So disappointed with Strouds! Great customer service initially! Meet at our block and took us to the building site. Place a deposit in January and only got pricing done in May! We have a difficult build as we are building kennels and house. They lacked insight into what we wanted and were trying to achieve. Tried to meet them but they were not… Read more

available. There pricing was ridiculous. Wasted 4 months of our time. Be warned they are very expensive and as they are busy dont care!

Aiden S
Aiden SQLD
  Verified QLD, Lockyer Valley

Fantastic team. Can't wait to move in – We've been dealing with the Stroud Team since we first started floating the idea of building many months ago. We started getting more serious once we purchased a block in July. Even before we were ready to commit the team were fantastic. Laura (contract admin) and Pete (sales) are very professional and have all of the time in the world for us. … Read more ·  1

The cheapest price isn't everything - professionalism, a fantastic name and a can do attitude are what got us across the line. We got to meet Tom (franchise owner) when we came to visit the display hime and our conversation with him solidified our trust in Stroud Lockyer Valley even further. We didn't get to finish the design or quote stages with the other builders we were looking at because we were so blown away with the contrast.

We're now signed up with plans approved and are ready to break ground in the coming days. Laura guided us through what ended up being a somewhat complex council approval and a few probably annoying plan changes but we never felt like we were on our own or a burden.

We've now been introduced to our site supervisor Zac and he seems highly professional and great to deal with on the short interaction we have had.

If the experience with the rest of the process is as good as the last few months we will be absolutely thrilled. We'll update or post another review once the build is complete. We couldn't be more excited to get in to our new Stroud Home.

Len. C.
Len. C.QLD
  Verified QLD, Lockyer Valley

Understand the client and deliver what is requested – Pete at Stroud Homes Ipswich is an absolute credit to the company. He listened and understood my needs and wants in a house and advised where necessary to achieve my dream home. The whole process was a pleasure and would highly recommend Pete and Stroud Homes to anyone wanting to build. Unfortunately, due to circumstances beyond our control the build did not proceed and I would like to thank all concerned for a great job, very well done. Show details ·  1

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