Quote for awning
I have been planning with Ivan to build a Stylemaster awning. He has showed outstanding service by going through in detail all of the materials and costing plans twice. At first he came and did an original quote then he came by again to give a final quote after we had received strata approval and made final refinements and measurements. He spent much time going through all the options and materials providing us with honest information and accurate appraisals. He even spent time on his computer showing like projects giving us detailed reasons co...mparing different materials and designs using real-life examples. I highly recommend Ivan you rarely have a salesman who gives so much time and care to go through his product giving us time to review his quote knowing the actual materials which are being sold to us. He told us about the Colourbond options and the flat deck design also the differences between Chinese and Korean versions of material suggesting what would be best for the site we have. He also answered all questions and gave us honest opinions and has given us a honest quote which is better than other compatible companies. He spend more than three hours with us over two quotes. You simply don’t get sales people like this anymore. He truly cares for the customers and the product. He is a highly valuable and worthwhile employee. He simply convinced me about the project with his considerate and highly knowledgeable presentation and quoting skills.
Terrible warranty service
They don’t call back. Tell u that you need to make mods to structure as it your fault. When it rains it floods. It takes photos videos and months to get someone out to check and and all u get is excuses. Simply put. it leaks. It’s not done properly. It’s been 2 years. Hmm. The way it’s going I think the 10 year warranty I paid extra for might not be enough time to fix it. Absolutely useless response to warranty
We couldn't be happier with the installation of our new Pergola. Excellent and professional service from everyone involved in making it happen. I would recommend Stylemaster Patios to anyone looking to install a Pergola.
The reviewer stated that an incentive was offered for this review
- Verified customer
Bad services & workmanship - terrible! Don't take risk!!
Very frustrated with the whole experience. Terrible workmanship & services!!! The products they ordered doesn't match to the contract. You have to keep on eyes on that..
They don't honor their words to fix the damage caused by them!!!
Be aware everyone! Don't take risk!! Hope you don't be another me.. Pay to get hassle!
I would not recommend this company.
Summer living and entertaining
I recommend Style Master Patios to anyone looking to build a pergola. Their rep was professional and had a wide range of materials, colours and styles to choose from and extremely competitive. The installers were also responsive and extremely clean and removed all rubbish.
- Verified customer
Fantastic service and finished product
We would highly recommend using Stylemaster if you are considering building a patio. They responded straight away to our request for a quote and provided us a price on the spot. Besides the fact that the quote was the most competitive of the three, we decided to go with them due to their great response and customer service. We were advised that the delivery and build would be done within 5-6 weeks of order but it was actually completed a week early. We could not be happier with the finished product. Just in time for summer!
Excellent product and workmanship
Stylemaster built our outdoor patio and the process was quick and easy from start to finish. The rep provided great advice as to our specific needs, wrote an on the spot itemised quote which did not alter and, the work was completed to a very high standard all within 6 weeks. Very, very pleased with the final result and we could not fault any part of the workmanship or process. Happily given 5 star rating and highly recommended.
We love our new Patio!
Our new Stylemaster Patio has provided us with an extra space to use in the house! The service provided by Style master was second to none, very straight forward and professional. The job was completed in a timely manner and we were very happy with the end product. I would recommend anyone looking for a new Patio talk to Stylemaster.
Thank you job well done!
I recently had an awning installed by Stylemaster Patios to my home. From the beginning I found the process incredibly easy and stress-free. Communication with the company and consultant installation happened promptly. I was treated with courtesy and professionalism. Advice and questions were answered and explained simply. I'm very happy with the finished job. Thank you Stylemaster Patios
- Verified customer
Great job Stylemaster, love my expanded outdoor living area.
I recently had an awning installed by Stylemaster Patios on my home in the Blue Mountains. From the beginning I found the process incredibly easy and stress-free. The initial consult, check measure, communication with the company and installation happened promptly and much to my surprise and pleasure before Christmas. I was treated with courtesy and professionalism. What I wanted was adhered to and I'm very happy with the finished job. Thanks.
- Verified customer
14 Months on and it is still just like the first week
We had Stylemaster Patios install a 8.4mtr X 4.0mtr insulated patio in woodland grey. We wanted to have it installed before Christmas 2016 so we new we were pushing things when we first requested quotes. We had quotes from five seperate companies, and whilst price was a strong factor we felt confidence in Adrian the sales manager and the office team at style master. Adrian talked us through the options of attaching to the roof and gave us the positives and negatives on each so we could make an informed decision. Durning the insulation process t...he tradies did a great job and had a good sense of humour. We are very happy that the patio has fit very well in with our house design. Our next project is an unground pool with a possible patio area on one end and if we do go that way, we would likely ask Stylemaster to quote. All in all very happy with Stylemaster, just wish our house build was this efficient.
Don't trust them
We had a small awning installed. It leaked in three places and when they came back they managed to crack tiles on the roof but did not tell us. After complaining they did pay partial compensation to cover the cost of repairs however one leak remained. This was treated with silicon but still leaked. They now claim that they have fixed all that they are going to fix. There are other people in our area having the same difficulties with Stylemaster .Tradespeople we have called in to look at the work say it is a terrible job. Be very wary of these people.
Stylemaster recently built a gable patio for us. The materials used are very high quality and the workmanship was excellent. From the initial quote from Ivan thru to installation with Nathan we can't fault their service and passion for their work. Thanks stylemaster. Dave and Kim at winmalee
New Colourbond Spandek Roofing......Looks great !!!!
I recently replaced the polycarbonate sheeting to my existing pergola with Spandex. I am extremely happy with the completed work undertaken by Stylemaster Patios. Having had previous work done by this company, I found their staff and tradesperson particularly helpful and efficient in understanding my construction requirements. Being an engineer, I tend to be very fussy as to how I want things done. During recent heavy storms not a leak or problem in sight.
Very happy customer. Peter Pawlyk
Questions & Answers
Has anyone recently had a pergola built by Stylemaster? How were they to deal with? Did they deliver quality? At issues?
I would spend the extra money and go with someone else. Really Poor communication, lack of quality trade and they brush their hands of any faults. I am still trying to have our problem fixed.
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