We couldn't be happier with the installation of our new Pergola. Excellent and professional service from everyone involved in making it happen. I would recommend Stylemaster Patios to anyone looking to install a Pergola.
The reviewer stated that an incentive was offered for this review
- Verified customer
Bad services & workmanship - terrible! Don't take risk!!
Very frustrated with the whole experience. Terrible workmanship & services!!! The products they ordered doesn't match to the contract. You have to keep on eyes on that..
They don't honor their words to fix the damage caused by them!!!
Be aware everyone! Don't take risk!! Hope you don't be another me.. Pay to get hassle!
I would not recommend this company.
Summer living and entertaining
I recommend Style Master Patios to anyone looking to build a pergola. Their rep was professional and had a wide range of materials, colours and styles to choose from and extremely competitive. The installers were also responsive and extremely clean and removed all rubbish.
- Verified customer
Fantastic service and finished product
We would highly recommend using Stylemaster if you are considering building a patio. They responded straight away to our request for a quote and provided us a price on the spot. Besides the fact that the quote was the most competitive of the three, we decided to go with them due to their great response and customer service. We were advised that the delivery and build would be done within 5-6 weeks of order but it was actually completed a week early. We could not be happier with the finished product. Just in time for summer!
Excellent product and workmanship
Stylemaster built our outdoor patio and the process was quick and easy from start to finish. The rep provided great advice as to our specific needs, wrote an on the spot itemised quote which did not alter and, the work was completed to a very high standard all within 6 weeks. Very, very pleased with the final result and we could not fault any part of the workmanship or process. Happily given 5 star rating and highly recommended.
We love our new Patio!
Our new Stylemaster Patio has provided us with an extra space to use in the house! The service provided by Style master was second to none, very straight forward and professional. The job was completed in a timely manner and we were very happy with the end product. I would recommend anyone looking for a new Patio talk to Stylemaster.
Thank you job well done!
I recently had an awning installed by Stylemaster Patios to my home. From the beginning I found the process incredibly easy and stress-free. Communication with the company and consultant installation happened promptly. I was treated with courtesy and professionalism. Advice and questions were answered and explained simply. I'm very happy with the finished job. Thank you Stylemaster Patios
- Verified customer
Great job Stylemaster, love my expanded outdoor living area.
I recently had an awning installed by Stylemaster Patios on my home in the Blue Mountains. From the beginning I found the process incredibly easy and stress-free. The initial consult, check measure, communication with the company and installation happened promptly and much to my surprise and pleasure before Christmas. I was treated with courtesy and professionalism. What I wanted was adhered to and I'm very happy with the finished job. Thanks.
- Verified customer
14 Months on and it is still just like the first week
We had Stylemaster Patios install a 8.4mtr X 4.0mtr insulated patio in woodland grey. We wanted to have it installed before Christmas 2016 so we new we were pushing things when we first requested quotes. We had quotes from five seperate companies, and whilst price was a strong factor we felt confidence in Adrian the sales manager and the office team at style master. Adrian talked us through the options of attaching to the roof and gave us the positives and negatives on each so we could make an informed decision. Durning the insulation process t...he tradies did a great job and had a good sense of humour. We are very happy that the patio has fit very well in with our house design. Our next project is an unground pool with a possible patio area on one end and if we do go that way, we would likely ask Stylemaster to quote. All in all very happy with Stylemaster, just wish our house build was this efficient.
Don't trust them
We had a small awning installed. It leaked in three places and when they came back they managed to crack tiles on the roof but did not tell us. After complaining they did pay partial compensation to cover the cost of repairs however one leak remained. This was treated with silicon but still leaked. They now claim that they have fixed all that they are going to fix. There are other people in our area having the same difficulties with Stylemaster .Tradespeople we have called in to look at the work say it is a terrible job. Be very wary of these people.
Stylemaster recently built a gable patio for us. The materials used are very high quality and the workmanship was excellent. From the initial quote from Ivan thru to installation with Nathan we can't fault their service and passion for their work. Thanks stylemaster. Dave and Kim at winmalee
New Colourbond Spandek Roofing......Looks great !!!!
I recently replaced the polycarbonate sheeting to my existing pergola with Spandex. I am extremely happy with the completed work undertaken by Stylemaster Patios. Having had previous work done by this company, I found their staff and tradesperson particularly helpful and efficient in understanding my construction requirements. Being an engineer, I tend to be very fussy as to how I want things done. During recent heavy storms not a leak or problem in sight.
Very happy customer. Peter Pawlyk
Home improvement badly needed
Had an old patio roof in poor condition and Stylemaster came in with a great quote and replacement that couldn't be beaten with replacement on date and time specified and no cleaning up or call back required. The work was professional and quick and added thousands to the price of house and made the view over the valley much better than original roof.
Perfect service, perfect product!
It was just so easy!! From the sales consultant coming and talking out the options in the comfort of our home (even answering my silly uneducated questions) to the installer arriving promptly and with a smile. An effortless process that has changed our lifestyle dramatically. Thank you Stylemaster Patios, I couldn't recommend you enough!!
- Verified customer
Waste of time and money.
Very frustrated with the whole experience. Found out we had to pay to get our plumber to provide plans, dig up stormwater drains after the deposit was paid. To be fair we had a death in our immediate family so we delayed getting our plumber out, but following that communication was terrible and progress was extremely slow. Plans finally submitted many months after we had paid the deposit, our neighbours received the plans in the mail from the council so we thought things were going to progress. Then we were told the council had not approved ...the plans because the carport was too close to the boundary, despite the letter to our neighbours. When asked why the plans were submitted too close to the boundary; surely the designer knows the rules, apparently it's the councils fault! At this point we lost faith, cancelled and lost our $1,100 deposit. Had to phone and ask for a written explanation as to why this all failed. Got a very long detailed response listing sequence of events that did not completely reflect the truth, oh with a warning that their plans are copyrighted. Why would we use them if the council would not approve them! Very disappointed and would not recommend this company.
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Questions & Answers
Has anyone recently had a pergola built by Stylemaster? How were they to deal with? Did they deliver quality? At issues?
I would spend the extra money and go with someone else. Really Poor communication, lack of quality trade and they brush their hands of any faults. I am still trying to have our problem fixed.
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