Sunbeam Barista Max EM5300

Purchased my first one in April 22 and returned it for a replacement 3 weeks later. The second one is also a lemon. The problem with both was a lack of pressure when extracting the coffee. It took AGES as the coffee would very slowly drip, drip, drip. No continuous stream of coffee at any stage. I will return this one and pay extra for a better brand. Unfortunate as this would have been excellent value if it actually worked as it should.

Wanted to buy a Breville but was talked into a sunbeam by the sales guy back in 2020. Was working great, no issues until recently when it started tripping the power, machine didn't even get used every day, maybe once or twice a week, had an electrician come out to check everything and confirmed it was the coffee machine tripping the power and the fault was causing it to trio even when plugged in but not in use. Contacted store and because it's outside the 12 month warranty they won't do anything, disappointing when it's not even 2 years old and clearly a manufacturing fault. Unlikely to buy this brand again.

Coffee machine was bought as our other one was stolen, we purchased sunbeam as we were told not much difference between them and another brand. Worked perfectly for 1.5 years no issues. Perfect coffee, ground the beans no complaints at all and now it's tripping the power constantly, had an electrician come out and check if it was the machine or something else, confirmed definitely the machine and he was surprised at how fast it tripped the power. Disappointing for a machine that's not quite two years old especially for the price and appears to only have a 12 month manufacturers warranty as well.

had it for ~ 1.5 years, 2-3 coffees a day. cleaning in between each coffee bags, now grinder dead. made a deep clean taking all components apart, still dead. light is white but grinder doesnt spin.

Made hundreds of latte's. Bought scales to control the dosage per shot. Without these, good luck. Steam is a little slow, but for a cheap machine it's ok. The grinder is ok,, and again the key to good shots. Developed a sml water leak after hundreds of coffees so off to repair. Seems fair. Saved us so much money and our home made coffee is better than many Cafe.

After 19months my machine has begun leaking from the right hand side. Now out of warranty. Looking at reviews this is a common fault with the machine. I do not recommend this coffee machine.

I loved my machine however it is 13 months old just out of warranty and has started to leak water out of the steam wand. I have cleaned the machine weekly and it is well looked after. Disappointed as obviously this is a design flaw in the machine. I would have expected to get 5 years out of the machine for the price. Update 14 months machine has now died. Don’t buy one.

Our Sunbeam Coffee machine just a little over two years old, developed a leak at two years old and now the leak is massive. We have approached Sunbeam and their advice we had already carried out. We have approached several repair shops in Tasmania and they all tell us they wouldn't touch a Sunbeam Coffee machine. Do not consider buying this product as there are better machines available at the same price or less. The most disappointing product that we have ever bought.

Great little machine. Had it a few months now and use it a 2-3 times every day. Took a week or so to get a good consistent coffee out of it, but that's pure user error. I really like the grinder mechanism and how the light comes on. I just noticed the floating "please empty tray" sign, I've been wondering what that was, very cute.

Obviously I don't know how long it will last and it's my first machine so I don't have anything to compare it to, but I'm really happy with it so far.

it is now very slow to process the coffee, just dripping out, and at the same time the wand is leaking water. i have cleaned the machine and its not making any difference.

Have loved the machine otherwise

This is our 2nd EM5300 machine under warranty. It's been 1 year and 4 months since its been replaced. It has always been good and easy to use, cleaning and descaling are always maintained when required. However at 16 months mark there are now two issues, water dripping from the steam wand when extracting coffee and it is failed to produce consistent high steam pressure.

What is your solution if you face similar issues? I appreciate your help.

Coffee is excellent, espresso is great, and the Steamer is wonderful.
We love our coffee machine. It's life saver in the morning and during lockdown until somehow there was massive leaking yesterday, and today it won't turn on at all.
Not sure what happens.
The coffee machine itself only 10 months old.

Coffee maker struggles to pump through even the most coursely ground coffee beans (grinder set to 30) with minimal tamping and without filling the wand fully. I've had it for about 7 months and it seems to be getting worse. Rest of the machine works fine.

Hi, I've sent multiple emails to support and no response since July.... my steamer wand is dripping water well after steaming. It was initially dripping at the top of the wand and now through the wand it drips a lot.

We had this coffee machine for 18 months and it was great. Used every day and twice on weekends. Made beautiful coffee. Easy to clean. Easy to use. Really happy.
And then at the 18 month mark it started to leak - but wasn't too bad. Seemed to leak from the steamer and then started leaked through the group head, with the steaming hot water often dripping down the handle of the grinder, or around the cup. Reached out to Sunbeam and they offered to replace for free (fantastic after sales service) and got told it would be 3-4 weeks away (which we c...