Sunbeam Cafe Barista EM5000

This machine is brilliant the coffee it produces is hot ,flavoursome and easy to make . Cleaning is a breeze and it looks terrific on our bench . Once it was set up it took no time to learn how to make great cups of coffee . Highly recommended .

Bought this coffee machine about 9 months ago. It is a solid product and never miss a bit. The coffee quality is very closed to the medium to high level machines. At least, it woke me up every morning by providing me instant but good quality coffee. I like it so much. Recommend this machine for your routine lives.

So disappointed with this coffee machine. I bought it 2 years ago and the porta filter holder was missing a screw in the middle and when we called up within the first month they told us that they do not do spare parts for this machine and that we would have to return the WHOLE machine ( meaning we would not have a machine for a month or so). 2 years on.. and still dissappointed with the product. The milk frother does not work well at all, foam is too thick even on lower setting, and the coffee ALWAYS tastes bitter, no matter what coffee we try. I wish we could change this machine for a NON automatic milk frothing machine.

Hello,
Purchased this machine 3 weeks ago from Amazon and I must say it's a great machine however the temperature of water is disappointing. Is there any other type of step I can follow to make the water temp much hotter rather than warm?

I purchased this machine October last year from Big W and I absolutely love it.
Makes great tasting coffee and it’s so easy to use and wash.
The only thing that has started to happen recently is that the milk overflows every time in both the latte and cappuccino mode which means I have to stand there to stop it and do the shots separately.

i bought 4 months ago worked fine then i noticed i couldnt get it to pump water i pushed the water tank down hard and it started this would happen every time i removed the water tank TODAY descaled i got half way threw flush and the pump stopped working

easy to use and value for money.
feels half decent and seems to froth well.
easy to clean as well
Unsure if it's me but coffee always tastes a little burnt or bitter

Being a former barista and working in the office I was finding I needed a coffee fix before work
Sunbeam make good appliances - it’s light weight and easy to clean
I do worry that some of the parts when being cleaned could be lost down the sink if you’ve got an old fashioned farm house like myself...
The coffee itself has a nice extraction but be warned the milk comes out so frothy even on the less frothy setting and is burn your mouth hot - which is fine if you’re one of those people who like burnt coffee taste anything over 65 degrees changes the flavour of coffee actually burns the coffee shot so unfortunately I’m selling mine

Purchased this product online. The product doesn't take too much space, it's easy to use and I have been using it over the last few months and its pretty amazing for the price I paid for it. No complaints.

Bought a week ago and arrived today. Went through all steps carefully for setup. Milk doesn't dispense at all. No foam nothing. Just steam. Not sure I want a replacement maybe I'll go for a different model. Very disappointed after spending $299.

As they say, when it seems to good to be true, it usually is:
- Milk comes out luke warm if you’re lucky
- froth controller has no impact on how frothy the milk is
- milk frother draws in so much hot water that it spits out very watery milk.
- the button to control one shot verses two shot of coffee is laughable. It’s basically a game of Russian roulette. You might get 5ml, you might get 25ml. It doesn’t matter which option you select!
- the coffee might come out with cream on top. MIGHT!
All round; this does not do what it says and does not deserve a good review from anyone.
Epic fail

Makes great coffee - espresso, latte, cappuccino. Automatic coffee machine with a milk container. Quick and efficient, we are very happy with the purchase as our old coffee machine broken.
Coffee just tastes exactly as from the coffee shop, instructions on how to use are very clear as well. Also an affordable type of a decent coffee machine, we bought on Promo so it had $50 off, the current price is $200

I am satisfied with the taste of the coffee. The quality of coffee produced is always consistent. The temperature of coffee is pretty right for me, not too hot and not cold. It suits my taste. One thing I could comment is the warranty of this product. I am looking forward for few years using this machine.

the offee tastes good like other espresso machines that I have had, I found that I heated up my cup first letting just hot water in for 10 seconds, then put the filter in and voila, 24 december however I encountred a slight glitch and that because the weather was hot thewater container stayed pretty hot and did not let the milk froth so i tried something and that was put it in the freezer for around 4 minutes, then started to make some froth first and it worked welll

The machine produces great quality coffee and it's quite simple to use.

It's also easy to clean up and does not take much space.

If there is one problem with the machine is that sometimes it releases so much froth even on the lowest setting.

Would still recommend as it's a great way to save money in the long term.

I am satisfied wth the second one .I had to return my first one as it leaked water and the steam didn't work very well.When I returned it I had no trouble JB exchanged it for a new one.They were very professional.The second is great.works like a charm .Easy to use and clean.I save a lot of money now as I don't buy take away coffee any more.

I was so excited to buy this machine and try it out today.
I made 2 cups of coffee. Both tasted really awful but I thought I needed to work out the strength due to trial and error.
I then unplugged the unit. I went back to it a couple of hours later and it was sitting in a pool of water on my benchtop. Maybe I had split some.
I dried the mess and returned a while later. More water. This time I lifted the unit and water was coming from the base of the unit. The drip tray was dry. But it was dripping from the unit itself. The water reservoir was in correctly and was not overfull.
I will be returning it for a refund tomorrow