Sunbeam Cafe Series Duo EMM7200BK

Sunbeam Cafe Series Duo EMM7200BK

 VerifiedMPN:EMM7200BK
Sunbeam Cafe Series Duo EMM7200BK
4.3

32 reviews

PositivevsNegative
88% · 282 · 6%
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Product is used
  • Daily
  • Several times a week
  • Weekly
Build Quality
4.4
Value for Money
4.4
Ease of Use
4.5
Cleaning & Maintenance
4.1
Noise Level
3.6
Consistency
4.6
Milk Frothing
4.5
Buying Guide Banner
Sunbeam Cafe Series Duo EMM7200BK Showcases

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Reviews

32 reviews
Kyran Della
Kyran DellaSydney, NSW
  Fair IncentivePinned

A very impressive cafe quality compact coffee machine!

A really nice slick and modern design. We have a small kitchen so were conscious of taking up too much bench space, this compact machine fits really well without taking up too much space. The smaller size definitely doesn’t mean a compromise in flavour. Very impressed by the smooth, café-quality coffee this machine has produced and really looking forward to getting my favourite St Dreux coffee beans in there and giving them a try.
In terms of usability it’s really easy and all of the level and temperature gauges take the guess work out of the DIY coffee making. The milk temperature gauge is a great addition to help with that velvety fluffy milk and the ability to pour the coffee at the same time as frothing the milk is a great time saver.
Cleaning is nice and easy and normally requires a simple wipe down. The bottom tray slides out for a rinse and component go back together very quickly meaning there is no build up of grime and dirt.
So far very happy with this machine and would recommend to those looking to take their home coffee’s to the next level.

Purchased in .

  • Product is used: Several times a week
  • Grinder: Sunbeam Conical Burr Grinder EM0450
Value for Money
Noise Level
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Cherie
CherieSydney, NSW4 posts
 
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Sunbeam
Sunbeam   DM   
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toni.barrett.946
toni.barrett.946South East Queensland, QLD10 posts
 

Sunbeam Cafe Series Duo

After owning a cafe I have to say this is one of the best small coffee machines I’ve owned, we use it everyday x 6 easy to fill the water, easy to clean, love the fact that you can make the coffee and froth the milk at the same time. The coffee comes out with a beautiful crema every time and the temperature is perfect for us. Oh and the machine has a temp gauge on it so you always know when the milk is ready no need for a thermometer. 100% satisfied with this compact coffee machine highly recommend. Show details ·  1
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JJJ
JJJ
 

Absolutely awful

Can't get the cleaning cycle to start despite Sunbeam creating a new manual specifically to address custimer feedback expressing frustration with the obvious lack of clarity on the instructions in the manual. That aside, the machine leaks from the group head and Sunbeam "support" are basically useless - can't even track the several support tickets I've raised, which means I have to re-tell my story every time I call/follow-up. Nightmare. Wish I'd opted for a different brand. Show details
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Consistency
Milk Frothing
Sunbeam
Sunbeam   DM   
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Oum P.
Oum P.Perth, WA2 posts
 

Great quality and reliable espresso machine

I had Sunbeam Cafe Series EM6910 nearly 15 years. Just bought another Sunbeam Cafe Series and very happy with it. The new Sunbeam Cafe Series EMM7200BK produces high quality of coffee shot and very consistent. Steam milk also works great like a professional.

The only thing is I can’t find a demonstration from Sunbeam on Youtube showing how to clean and descale this machine. Show details ·  3

Value for Money
Cleaning & Maintenance
Noise Level
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Jennifer
Jennifer3 posts
 

how to empty group head easily?

group head is never empty on first bang. i hav to repeatedly bang it and it makes a mess. I never ever had such a problem on previous coffee machine (sunbeam.) .How can I fix this issue? Show details ·  1
David B.
David B.8 posts
 

When you're on a good thing

Bought 25/8/22 (Bing Lee $829), the Sunbeam EMM 7200BK is the third machine of this 7000 series I've purchased. The previous two lasted 7 yrs 6mnths and 8 years 9 mnths respectively, used twice a day 360+ days a year. The design is essentially the same with all three; just the cosmetics have changed. The reliability has been excellent throughout that time, as has ease of use, quality of the coffee/milk texturing. Have yet to do any cleaning cycles but it's always been pretty straightforward. If anything, this machine's a bit quicker to get to temperature and aside from that, the consistency's great. Highly recommended. Show details ·  1
Noise Level
Dissapointed delonghi pu
Dissapointed delonghi puSouth East Queensland, QLD4 posts
 

Great machine...but has a cleaning cycle fault

This is our 3rd sunbeam machine.
They are great products, never had a problem.
This new version seems to have a fault with the cleaning cycle. It's unable to start the cleaning cycle. We had a great sunbeam technician reset the machine, but the same problem again. Show details ·  1
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Nick
NickMetropolitan Adelaide, SA17 posts
  Verified
Build Quality
Value for Money
Ease of Use
Milk Frothing
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Ash
Ash2 posts
 
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
David
DavidSouth East Queensland, QLD4 posts
  Verified

Great product. Love it

Extremely satisfied and no complaints whatsoever. The machine is quality and provides great coffee accordingly. Easy to use and clean. Temperature control and indicators regarding whether the coffee grinds have been compacted correctly is most helpful in getting just the right coffee. Show details
Noise Level
Eugene Russo
Eugene RussoMetropolitan Adelaide, SA4 posts
 

Absolutely brilliant machine. I hardly visit cafes anymore

It pours a perfect crème at the right temp.
The steamer is excellent with plenty of pressure and control which works simultaneously as the main pourer.
Polished finished looks great on the counter. Thumbs up from me. Show details
Noise Level
TRA
TRA9 posts
 
Monique
MoniqueSydney, NSW5 posts
 

Love this machine

Makes cafe quality coffee consistently
Has a large water tank
Milk wand froths beautifully
Has a built in temperature gauge in wand which makes getting to temperature easy to understand
This is my second one of these machines, that’s how happy inwas with it… gave the first one to my daughter Show details
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Consistency
Milk Frothing
Niconero
NiconeroSydney, NSW2 posts
 

Quality Machine

Keen to take my home barista skills to the next level, I recently upgraded to the new Sunbeam Café Series Duo Espresso Machine. I had been happy with my previous machine, so was a little unsure whether the extra investment would be worth it. Firstly, it’s a thing of beauty! It’s nicely designed and looks great in the kitchen. The features are quality. The barista levers and temperature sensing steam wand are super easy to use. My coffees are now smoother, richer & even easier to make than before. Well worth the upgrade. Highly recommended. Show details

Questions & Answers

Frequently Asked Questions about Sunbeam Cafe Series Duo EMM7200BK

The coffee pressure gauge doesn't work during the pour regardless of how fine the grind size is, what should I do?

Grinds might not been tamped (compacted) enough, tamp more firmly.

Not enough coffee grinds may have been used. Dose more coffee grinds. Use single filter basket for single dose

The steam wand temperature gauge is not working, what should I do?

Make sure steam wand is clean and temperature sensor on the wand is fully submerged in milk.

Why is there no pressure in my pour?

The coffee grind coarseness and tamp pressure will affect the coffee extraction pressure. Adjust to a finer grind size and tamp firmly.

Why can't I get any crema no matter what grind I use?

The freshness of the coffee beans affects the level of crema. Change to a different batch of coffee beans and ensure it is used within 2 - 3 weeks of opening the bag.

The coffee tasted bitter and black, there's no pressure or crema even after I followed the instructions. What should I do?

When the grind is too fine, the grounds are packed too tightly together, it will be harder for the water to penetrate the coffee puck. This will result in an extraction that is too slow, hence bitter drinks. Adjust the grind setting and make the grinds coarser. Don't apply too much pressure when tamping.

How do I clean and care for my machine?

The coffee making process involves extracting oils out of coffee grinds to make espresso coffee. Deposits of these oils build up over time and affect the taste of the coffee and operation of the espresso machine. Regular cleaning to remove these oils is essential and will maintain the quality of the coffee the espresso machine produces and result in less maintenance being required.

This is easy to do by following a few quick and easy cleaning steps:

Preparing for cleaning cycle

  • Ensure the water tank is full and the drip tray is empty.

  • Remove the cleaning disc from the accessories storage home (underneath the water tank lid).

  • Ensure the machine is on and in the READY state.

  • Place the 2 CUP filter basket and the cleaning disc into the group handle.

  • Place one Sunbeam Cleaning Tablet in the middle of the cleaning disc in the space provided.

  • Insert group handle into the group head.

  • Place a large container under the group head and steam wand.

Start the cleaning cycle

  • The cleaning cycle takes approximately 7 minutes to complete.

  • Ensure the machine is plugged in and switched on at the power outlet.

  • Press and hold down the 1 CUP and 2 CUP buttons.

  • While holding down the 1 CUP and 2 CUP buttons, press the STANDBY button.

  • Release all three buttons together.

  • The lights on the control panel will start to chase from left to right.

Note: During the cleaning cycle, all other functions will be locked until the cleaning cycle is completed. The cleaning cycle can be stopped at any point by pressing the STANDBY button.

Cleaning cycle complete

  • When the cleaning cycle is completed, the lights on the control panel will stop chasing and the machine will beep 4 times.

  • The machine will now be in the READY state.

  • Remove the group handle from the group head. Check tablet has fully dissolved.

Cleaning cycle clean up

  • Empty the containers from under the group handle and steam wand.

  • Rinse the parts in warm soapy water.

  • Purge the group head by pressing the 1 CUP button.

  • Allow water to run through until it stops.

  • Wash the parts in warm soapy water.

  • Rinse and dry.

  • The machine is now ready for use.

You can find the full care and cleaning information in the Product Manual

The coffee machine is leaking. What can I do?

Establish where the leak is coming from:

  • From the front of the machine under the Drip Tray – make sure the Drip Tray is emptied regularly and positioned tightly against the coffee machine before each use.
  • From the back of the machine under the Water Tank – check for any cracks or leaks coming from the water tank. Make sure there are no foreign particles or object blocking the valve. Ensure Water Tank is sitting correctly against the coffee machine.
  • From the group head – ensure filter basket and group handle is locked in position before use. Clean shower head regularly and replace group head seal, if required.

Where can I get professional repairs and spare parts?

You can get professional repairs and spare parts with Sunbeam service agents.

Latest Consumer Questions

Gaston
Gaston

EMM7200BK I have had this machine for a year with no problems. Today, the steam knob came loose and although I managed to push it back on and successfully steam milk, the knob is still loose, such that I need to hold it in place for it to function safely. I would welcome any advice.
Phil O.

Teresa P.
Teresa P.

Hi, l am trying to run the care and cleaning cycle and nothing is happening. As per instructions l press the 1 cup and 2 cup together then the standby button. Once the running lights appear l release the 1/2 cup button but this is not happening, no running lights at all. I’ve tried this with the machine on and off (obviously on at the power!). Any suggestions? Model EMM7200. I had an older one before this one and worked this exact way with no issues. Any feedback appreciated

Userchris
Userchris  

I am having the same problem with my machine and cannot get the cleaning cycle to work. My previous Sunbeam Cafe series I had for 8 years with no problems.

jassue
jassue  

The manual is wrong. The machine should be off, not in the ready state. When it is off you follow the manual instructions quickly. Press and hold 1 and 2 cup then press Standby quickly and release the 1 and 2 cup buttons. It works!

greg b.
greg b.  

Exactly correct. Thanks a lot

Sally
Sally

Today my Sunbeam EM7200 won’t get out of standby mode. The standby button blinks and when I press it expecting all buttons to light up enabling me to select the one or two cup button, nothing happens except the standby button continues to blink. Is there a simple fix?

Sally
Sally  
Graeme A.
Graeme A.  

Details

CategorySemi-Automatic and Manual Coffee Machines
Price (RRP) $1,199
Pump Pressure15 bar
Input Power2,400 W
Dishwasher Safe PartsYes
Water Tank Capacity3 L
Dimensions 340 x 365 x 355 mm
Weight12.75 kg
Milk FrotherSteam Wand
Bean GrinderNone
Manufacturer Warranty1 year(s)
Colour / FinishBlack
ManualDownload manual
Awards 2023
Visit official website
  • GTIN13: 9311445037294
  • MPN: EMM7200BK

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