Milk Steamer issue .
I’m happy with the ease of use I’m really struggling with the milk steamer.No matter what I do and following the instructions in the booklet it consistently produces big bubbles and watery milk. The steamer is so forceful and loud I’m thinking there’s something wrong with it and it’s ruining the flavour of the coffee . My last Cafe series produced great smooth milk.
Anyone else experiencing this issue?
Quite happy with it so far
Just upgraded from a Sunbeam EM4300 (Mini Barista) after 3 years - that was still going well, but the EM700 Grinder was going at a good price, and I needed a better Espresso machine to match - which was at a good price too. The EM4300 is fine, but the EM7100 gives you more control over the coffee making process. The temperature and pressure gauges makes the process a bit more scientific. This model also gives you a bit more flexibility because it is compatible with several formats of pods. I have not used pods yet (and probably wont use them mu...ch), but it could be handy for visitors. I was aware of the reviews from pod users. I have had the EM7100 for about a month now, I use it about 6 times per day, and two slight issues I have are: - the group handle is messier than the EM4300 - it is impossible to take it out of the machine, empty and refill it with ground coffee, without making a mess on the counter - I now keep a saucer underneath to capture brown liquids - never had that issue with the EM4300 group handle (update - I found this problem happens only with the double-wall containers). - the milk steam wand is considerably noisier than the one on the EM4300 No complaints. I took an extended warranty out with Appliances Online just in case, so I hope to use this machine for many years to come. In summary: The EM4300 is easier and cleaner to use, the EM7100 is more versatile and gives you more control over the process.
- Verified purchase
I want 5 coffees a day from this machine
Received this machine as a gift, and it really is the gift that keeps on giving. Every. Day!
Was also looking at cheaper pod machine and a more expensive grounds machine. This one took the prize for me for 4 reasons:
+ Can do pods or grounds
+ Has a milk steamer
+ Milk and coffee at the same time
+ Switches itself off (most do)
I considered the machines with the milk attachment that froths milk through a tube. Didn't like the idea of A> letting the milk sit out between coffees; or B> milk sitting inside a tube. Also I much prefer the control and richness of the foam from steaming milk.
Amazing coffee, quality build, supreme versatility!
This machine is a dream, makes great coffee and built well. Keep the filter in the head clean, too many people don't clean their machine and ruin the taste or the machine.
- Verified purchase
The best Coffee Machine!
Purchased this coffee machine 2 years ago. I use this machine daily, sometimes up to 6 coffees a day when friends drop in. Together with the Sunbeam burr grinder, it makes the perfect coffee. Very easy to use and maintain. Easy to descale and replace the filter and the group head seal when needed. It never fails to deliver the best cappuccino or latte! Must admit I do not use to capsule option. Can't beat freshly ground coffee beans! My previous machine, a Jura Ena 5 was a great machine but could not deliver a coffee as good as this machine does.
Have bought every model since the 6900 over 10 years
This is fantastic, the additional pod filter flexibility is great , I have owned 3 versions of this sunbeam machine over the years and it truly makes the best coffee!
I use it at least 3 times a day and couldn’t live without it.
This was a replacement machine as my Em7000 developed a small leak after using it 3 times a day for close to 4 years.. Harvey Norman product care offered a refund so decided to buy the same model for a 3rd time... first machine lasted 5 years, and was still going when I upgraded
Poor Customer service and parts availability
Purchased this EM7100 Machine 2 years ago also with the Cafe Series grinder and had worked well for the price especially. The main PCB board on the machine has just failed and Sunbeam DO NOT supply this simple plug and play part that is the heart of the machine even though it has been in production for years now. They could only say the EM7000 PCB board is available as a replacement part. After installing this part the capsule making function disappears and the temperature sensor on the wand seems to work on a time program rather than the actu...al sensor so its harder to get milk to the right temp. This is very poor from Sunbeam and the customer service that is based in the phillipines is absolutely terrible at even making excuses as this part should be readily available to keep this machine running as it should. Sunbeam customer service please do not reply to this message with call us and sorry as this wont fix the problem only making the part available will.
We purchased our EM7100 in January 2018 from Harvey Norman and we also purchased the Product care warranty which covers us until 2021, when we first got this machine it would make a noise starting up and sounded like something was dripping, but after a few months that stopped and overall were very happy with our machine. In May of this year our machine started spitting out coffee and granules from the group head as well as the spout. We spoke to Sunbeam who advised that by the sounds of it a new seal (the blue one) needed to be replaced. We ...replaced the seal but this did not fix the problem. As we had the extended warranty we contacted Product Care and arranged to have it looked at. They advised that the machine could not be fixed as they found a leak and the internals had rusted. Lucky that we had purchased this extra warranty as we would be very unhappy that only after 17 months we would have been up for a new machine at our cost - we have been issued a voucher to the value of our original purchase price excluding the new extended warranty that we have to purchase again, but we are unsure if we will purchase another Sunbeam in case this issue or another problem arises.
Its alright loses pressure
Its alright machine i like the extra cup part that does pods thats about it but the expresso loses its pressure to mutch for me shouldve gone with another machine its okay but i do like the steam seperate from the water presser for coffee pumps
A disappointing frustration
Backflow valve design prone to failing. Mechanical fault. After 3 replacements I've given up. The milk temperature gauge is a lie. It shows time not temperature. Heat the milk and turn the steam off and on quickly. The gauge resets and starts slowly counting again and does not reflect the milk temperature. The drip tray is poorly designed resulting in constant mess. The water reservoir is so badly designed the "out of water" alarm goes off with anything less than a litre in it. Tollerance for grind is terrible. The slightest difference in tamping will take it from no crema to totally blocked.
Makes me miss my old em6900.
Purchased in November 2016.
Easy for the novice
This machine is my life savour. Every morning I come out switch t on and within a couple of
Minutes it has heated. I grind my beans and place the handle ready to pour. Press a button and out comes coffee. There is a little gage with red and green and the dial will always be between the green, which I know tells me it’s perfect to pour. I have never had a bad coffee, the coffee is always consistent pours smoothly and easily. Frothing milk has never been easier as well. The little temp gage tells you when it is the perfect temp. So no more burning your hands whilst trying to figure out if it’s good enough. I love this machine, can’t believe how easy t is to use.
Our old Sunbeam Espresso Vita finally carked it six weeks ago and we have replaced it with the EM7100. We were so impressed with the old one ( see my previous review - if it still exists ) that for us, there was no other choice but to go with a Sunbeam.
The only criteria that concerned me was our new machine had to have a twin pump and thermo block ...this allows me to be extracting at the same time as im frothing the milk... multiple cups for a group of friends becomes much faster as there is no "swapping function" down-time. Other reviewers ...
Great Combo Machine
Was so pleased to find this machine that can do both pods and ground coffee. I didn't realise it was possible.
We really do use both. Pods for a quick blast and grounds when we have the time. That way I can still enjoy my favorite flavored pods and experiment with different coffee roasters. Adding cuppocinno milk is really fun but watch it! That steam wand packs some power. I got milk all over the bench the first time. We have already enjoyed this heaps and only had it three months.
Solid Coffee Machine
I recently got one of these coffee machines after the previous one died on us. It's got a pretty powerful steam wand, which has taken some time to get the hang of as sometimes the milk gets too hot before I am able to get a decent froth. The espresso I get can't be faulted. I like that I am able to do the espresso and steam the milk at the same time. I haven't used the pod functionality on it so can't comment on that.
Want a solid machine to progress beyond puny "pods"? The EM7100 is recommended.
This machine has met my morning espresso expectations. Aromatic coffee even with supermarket beans. A good refinement over my EM6900 which still works after 10 years. The thermoblock EM7100 is fast to heat up (over a boiler machine) and easy to cleaner. The machine prefers well ground beans so invest in a decent grinder too. If want to progress beyond the huge shortcomings of a pod machine this is good place to start. Recommended.
Hubbies favourite toy
We researched well before purchasing the EM7 100, being able to use pods and beans was the extra incentive to buy this model. Coffee tastes great from the pods all of the time. Learning how to grind and tamper the beans perfectly is a challenge. It's been a month of trial and error but I think the hubby has perfected it. I'm still learning.
- Verified purchase
Best thing I've purchased!
Was in the market for a coffee machine but we couldn't decide if we wanted pods pr beans. This one was perfect. The fact it can do pods as well as beans is amazing and it can adapt to 3 different brands. Easy to use and well worth the money!
I use the pods when I’m in a rush and beans when I have time and don’t mind making a mess. The fact you can interchange between was a big plus for me but make perfect coffee every time. You do have to get the grind right for it to be a perfect coffee but after some trial and error it’s all sorted.
perfect milk every time
We had the first version of this machine, which lasted 4 years of being used every day, and recently upgraded to the next model. I am a barista by trade and am very happy that the steam wand makes fantastic milk every time, even my 8 year old daughter can use it!
Top quality machine producing top quality coffee.
I was recommended this product from a friend who insisted I spend that little bit extra for a machine that would produce great quality coffee and last years. I was so glad I listened, originally was looking at the EM7000 but purchased this model as it was on special. Although I don't use the pod extension, I can vouch that the machine produces a quality espresso made from freshly ground Coffee Cartel beans. Easy to use, once you know what to do and easy to clean. Highly impressed.
Questions & Answers
Frequently Asked Questions about Sunbeam Cafe Series EM7100
My machine works with most capsules except Nespresso, what should I do?
Café Series Espresso Machine + Capsule comes with a capsule adaptor and is compatible with: Nespresso Original, Lavazza and Caffitaly capsules. It is not compatible with Nespresso Vertuo capsules. Ensure the black coloured Nespresso Capsule Adaptor Base and Capsule Adaptor Top are attached to the Group Handle for Capsule Adaptors. Place the Nespresso Original capsule between the Capsule Adaptor Base and Top and press CAPSULE button on the machine to extract coffee.
How do I clean and care for my machine?
The coffee making process involves extracting oils out of coffee grinds to make espresso coffee. Deposits of these oils build up over time and affect the taste of the coffee and operation of the espresso machine. Regular cleaning to remove these oils is essential and will maintain the quality of the coffee the espresso machine produces and result in less maintenance being required. This is easy to do by following a few quickand easy cleaning steps after each coffee making session:
- Cycle water through the group head
- Purge steam through the steam wand
- Wipe the steam wand clean with a damp cloth immediately after use
- Remove the filter basket from the filter handle and clean away any old coffee oils
- Empty the drip tray and rinse
Latest Consumer Questions
I recently descaled and cleaned my machine (it had been a while) and randomly while it was switched off water started coming through the group head. The only way to stop it was to turn the power off at the wall. When the power went back on it continued and stopped eventually before the water reservoir was empty but it is very strange. Anyone have any ideas?
I have just sent you a private message if you could kindly respond via that please.
Where can I get my em7100 coffee machine fixed near me at Collaroy nsw. Lights come on but nothing happens. I purchased it May 2019. Has worked daily since then. Don’t use the capsules. GAil Chin.
Has anyone had an issue with the steam wand?? I had an old sunbeam for 13 years, so decided to go with a brand I was happy with. My wand doesn't shoot steam out consistently. I've tried to wrap a cloth around it and turn it on and I've used the cleaning tool as I thought something may have got blocked at the factory but .... I'm not sure. Any suggestions. Cathy
- MPN: 36291455, EM7100 and SNB-EM7100
- GTIN13: 9311445022689
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