Does not cream butter and sugar
I've had Sunbeam mixmaster for 35 years I Bought a new one 18 months ago and dislike using it. Whipping butter & sugar together to make a cream is impossible, all the ingredients stick to the side and the base . So sad that I can’t use it for the purpose intended as I have loved my original one for 35 years.
Stay away from Sunbeam
Purchased the first one and used about 10 times before one of the small gears broke. Upon inspection it was made of low grade cast metal. Replaced under warranty. We only used the second one about 15 times and for light mixes, knowing that it is not a heavy duty machine. Motor started sparking badly and it stopped working. Vey low quality components and no spare pats available, which is tippical with cheap bad quality throw away products. I didn't expect it to be a heavy duty machine given the price point, but this thing is not fit for purpose. Will never go near a Sunbeam product ever again.
sunbeam mixmaster not good
Hi i bought the sunbeam mix master 1 and half year ago used only occasionally but it’s making grinding noise looks like the gear box is stuffed total waste of money
The not fit for purpose mixer
My Sunbeam Planatery Mixmaster will not cream butter and sugar. There is a design fault in that the blade does not reach the bottom or sides of the bowl. The butter and sugar ends up stuck to the sides and bottom and does not cream. I seek a refund for this product and it’s false advertising. I a, back to using my old mixer as this one is hopeless.
Purchased in July 2019.
Do companies only make poor quality products now?
Maybe one of the worst mixers ever made. Was disappointed that it never seemed to touch the bottom when mixing and today motor finally stopped working after just over 2 years and limited use (lucky if it was used 4x a month). Expensive waste of time, never buy from this brand if you want value for money. Hope companies start to realise that a poor product that looks good isn't what consumers want. We want the Sunbeam our grandmothers received as wedding gifts that their daughter eventually inherited because it still works as well as the day it was unboxed.
I've used Sunbeam mixmaster for 45yrs.Bought my new one round 2yrs ago,hardly use it.Whipping butter & sugar together to make a cream is impossible,all sticks to the side,the base seems to be too wide.I keep reverting back to my hand mixer.The motor also seems to have a high pitch sound.Just bought another brand mixer,it's great.
Love this Mixer
My husband brought this for Christmas at least 4 years ago. I am surprised at the bad reviews as I LOVE MY MIXER. I don't use it every day but I do use it regularly and it hasn't missed a beat. I do agree that you have to scrap the sides and the bottom but I would do that regardless of what mixer I have as that's the way I have always had to do it. I love the way it looks and I love the speed control. I noticed it was the one they used on My Kitchen Rules and that is why I wanted it and I haven't been disappointed yet.
- Cafe Series Planetary Mixmaster MX9200 (Stainless)
- Verified purchase
The motor sounds like it’s straining all the time. The paddles and mixer attachments don’t mix well at all because they are to far away from the bowl so always have to stop and scrape the sides of the bowl, even with the scrapper attachment. The cover part for the bowl has to big an opening so mixture still comes out. So disappointed with this machine.
- Cafe Series Planetary Mixmaster MX9200R (Red)
- Verified purchase
Not for Doughmaking
This unit is 5 years old but used only a dozen times for light mixing. Over the last 6 months, I made dough a couple of times and found the unit struggled and so I took the dough out while still very wet. This last time, I let the mixer knead while adding a tablespoon of flour at a time in order to not overtax it. There was a loud clunk and that was the end of the motor as the gear broke. Also, the "Planetary Mixmaster" label started to rub off when I first wiped it down, so have gingerly cleaned around it ever since. Steer clear of this product if you want to make dough. For the price, I expected better quality. I will not be replacing this unit with another Sunbeam mixer.
Two have gone the same way
The first mixer I bought lasted a few months,developed a grinding noise and was replaced under warranty.
The replacement is about a year old and has also developed the same grinding noise.
If you buy one, don't expect it to knead bread dough, as advertised. They are not very robust unfortunately.
March 22nd 2018 Update: Spare parts
I wrote a review stating both my original mixer and its replacement developed bad noises (ie gearing). Since writing the review I have had my mixer at the local repairer. He said he couldn't get spare parts, and consequently had 4 of the same model in his workshop unabled to be repaired. The good news, for me, is that was able to repair mine from parts in his broken collection.
Great Machine but After 4 yrs all blades were broken after infrequent use & after 5 stand base metal
I loved this machine - pause & timer which I thought was silly was brilliant & I loved the scraper, it has been a great machine. The pause works irrespective of timer so you can have it running & then hit the pause with your elbow to say chuck an egg in or have a look then elbow it again to start. Also works with the timer.
HOWEVER, as I was only using the scraper I didn't realise that the metal blade used 2-3 times had the coating chipping away, so too the top of the whisk and dough hook, the scraper plastic broke recently (only ever hand wa...
I love my mixer, I don't use it every day or anything like that but have never had any problems with it. Previous to this mixer I had a cheaper model sunbeam stand mixer that wasn't planetary. I like how the whole mixing bowl is used, it's great for making cakes, whipping cream, whipping egg whites. The only downside is that it is too big to fit in any of my cupoards as the shelves are fixed so has to stay on the bench. So I would recommend measuring the space you want to keep it in before purchase.
It's 4 weeks old , used 4 times An has an odd noise like grinding not sure if that's normal or not . Hopefully it's not a bad purchase as it looks like by reading reviews it could be more problems to look forward to . Hopefully not . Great colour is the positive
Disappointed. 3 Broken machines and counting.
I bought my MX9200 in September 2012. I was initially pleased with the performance. Over time, the gears became louder and the machine eventually stopped working at higher speeds and then stopped working altogether. The machine was replaced and I received a new machine, this machine never sounded as smooth as the first one, it was always much noisier. Within just a few months it too stopped working. This was also replaced under warranty. I have had the 3rd machine for 11 months and today it too suddenly stopped working. I'm at the point now where I'd prefer a refund to being replaced with another machine which will break quickly.
this is a piece of crap
Never will again purchase sunbeam product. Sales and customer service is hopeless in NZ. I purchases in sydney while on holiday.did not lasted 30days. Sunbeam nz cannot replace in nz and was told to take it back to australia for refund. Now why cant i get a replacement in nz sunbeam
- Cafe Series Planetary Mixmaster MX9200W (White)
- Verified purchase
It's Rubbish - Literally
We bought this mixer at DJs, based on the brand allegiance to Sunbeam from years past. Didn't use it much in the warranty period as we were busy with retirement and resettling, etc. When we got time to use it, we encountered recurring reliability issues. Mixer would not re-start after stopping to add ingredients, and display would flash. Wouldn't work again for several hours. Suspect a major programming issue within the control chip. Got so sick of this happening, we have now thrown it in the bin, so it is now literally rubbish. Now bought a KitchenAid, which is probably what we should have done in the first place. Take heed!
Sunbeam cafe mixmaster
I brought my sunbeam cafe mixmaster not long ago and I love it I've always had a sunbeam mixmaster over the years and I've never had any problems with them it mixes great and whips up cream and egg white fast I would highly recommend it if your thinking of buying one .
We bought the Sunbeam Cafe Series II back in August 2013 and it was going fine until recently when it suddenly went Zit! and stopped working. There was a flicker of light from the back and a burning smell. Am in the process of deciding whether to have it repaired (apparently the power board has gone). Less than three years old and not overly used, am very disappointed. While it worked great, am very reluctant to pay out more money for something that could just go Zit! again and die. Perhaps they should make them without power boards like they did in my mother's day (hers lasted more than 20 years).
I bought this and didn't know what to expect as I've read mixed reviews. Anyhow, I'm very happy I stuck with my original thoughts on Brand. The red colour is gorgeous for a start. I love the fact you can select a power setting and there's a display timer to ensure you don't under/over beat. For such a powerful machine, it's super quiet! I use it at least twice per week and I can't complain. I'm a super happy camper :)
Great, for 18 months... then boom!
I bought this Mixmaster 19 months ago and have used it every 2nd / 3rd day over the last 6 months. I make sourdough bread every 2 or 3 days and prefer to use a mixer. This is my first mixer. The motor was fine until this morning when there was a loud crack and a burning smell. And no response after that. How sad... and I'm not happy. I paid NZ$390.00... a lot of money for me. The attachments were good, a scraper, whisker, mixer and dough hook, all the options I wanted. But 19 months performance for $390 is not good by my book.
Questions & Answers
Why is this dysfunctional not taken out of circulation. I had to return mine due to its inability to mix anything well. Absolutely useless for creaming butter and sugar. I am using my 20 year old Sunbeam mixer which is just perfect. Christmas cakes, pavlovas, sponges and cakes all beautifully mixed.
Thank you for your question...
All mixers no matter how expansive they are will at times need to have the bowl scrapped down with a spatula, especially when there is a small quantity of ingredients on the bowl.
All recipes that usually begin with butter and sugar will instruct you to scrap the bowl and mix again because most mixers will need that help at first and then will be fine when more ingredients are added.
Hi. I have a sunbeam cafe series mixer. The mixer attachment will not come off as it should. Has anyone experienced this and if so, how can I get it off.
No but I returned this mixer as it would not cream butter and sugar. The paddle did not scrape the sides of the bowl
To remove the particular mixing attachment, push it upwards, turn it anticlockwise, then pull it downwards (Figure 8; on page 8): https://www.sunbeam.com.au/Root/Specifications/InstructionBooklet/MX9200_ib_1.pdf
Thank you for responding. If it worked as above then I would not have a problem. The attachment does not want to move around to the point that allows me to pull it downwards. And yes I have done the usual push it up and turn anticlockwise. I love my sunbeam products but I must say this one is a bit frustrating as I also find it does not cream properly. I look forward to hearing back from you.
Ive had the Mixer for under a year and haven't used it very much but now its not working. The machine turns on, the LED light turns on but when I turn the dial to make it mix - nothing happens. The timer on the LED begins and then 4 seconds later the LED goes blank and then appears with this ( -- EO ) on the screen. Nothing i do will change this, i just have to unplug it. It seems like an Error code or maybe its referring to something but there is no information about what this could mean in the manual or anywhere online. Please help!
It sounds like the Mixer head is not locked down properly, see page 15 for steps to fix: https://www.sunbeam.com.au/Root/Specifications/InstructionBooklet/MX9200_ib_1.pdf
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.