Sunbeam Cafe Series Planetary Mixmaster MX9200

NOT A GOOD PRODUCT! – I bought this 2 years ago in February, by November the motor started growling and stopped working. I followed the limits of dough/batter and speeds but that did not matter. I took it back to the store purchased and could only exchange it for the same kind. Less than 9 months later the new one started doing the same thing. If it had anything more… Read more

than beating egg whites it makes terrible noises. PLUS the replacement mixer has a bad bowl, the bottom is dented which causes my mixing blade to scrape on the bottom and making the paint coating or whatever is on the blade to come off. I'm sure we like eating that!!! Because the product only had a one year warranty on the first machine I cannot take the second one back. But it's not like I would want to replace it with the same thing, it would just break again! This is a piece of junk and waste of money! I am quite disappointed because the Sunbeam company has been around for such a long time and I thought their product could be trusted!

Makes cooking faster and easier – After years of using a smaller mixer, I decided it was time for an upgrade. Initially I tried a friend's KitchenAid mixer but it seemed to struggle with doughs, so I decided to look for planetary mixers with 1000 watt motors. So after much research I decided on this unit, the price was good and it felt extremely solid. After several months… Read more

use I am extremely impressed. I was surprised as to how quickly mixtures and doughs came together. At first I didn't find the timer all that useful, but now I have learnt to use it to allow better multi-tasking when cooking. It also helps with doughs, since you can ensure that it is kneaded consistently every time. The scraper attachment is great for icing.

The machine has numerous classy touches, like the cable storage and the way the timer gently fades off when unplugged. The bowl locks firmly into place and the whole unit feels sturdy.

Overall, this makes cooking a lot quicker and easier. With my old mixer I had to pay attention, scraping down the sides of the bowl, where as with this one, it is just set and forget. The solid construction and large motor give me confidence that it will last years into the future. I couldn't be happier. Great for doughs, can set and forget

Ermagerd... I kitchen miracle!!!! – So i have been through so many mixers in the past that is not funny. This machine can whisk eggwhites at great speed and can gently knead dough at a nice low speed. The timer button thingy is great so i don't have to keep turning the dial to turn it off, i just press the button, and then press it again to start it back up at the same speed. I also… Read more ·  8

bought the Classic Mixmaster at the same time the one i can use for everday domestic backing and a machine that the little ones can use. This Planetary Mixmaster is used everyday in my baking business. It was so helpful and much more powerful than my previous KitchenAid. So for my baking business i thought what the hack and bought some more Planetary Mixmasters. So 6 intotal. Also very easy to clean. I had an apprentice in the other day and i told him to get 8 eggwhites and set the timer on. All he had to do was press a button. We had already worked out how long it took to do the same and wrote it down on piece of paper and stuck it to the machine. I also bought them i different colours to grove up my baking shop. When you walk in you can see the colouful mixers over the register and many customers have wanting to know what brand it is. I have since put i nice sign up on the wall stating info about the mixer and where to get them from. \

Ps Sunbeam, i also have your original cafe series mixmaster that has been going strong for like 8 years. Very Nice looking, performance is awesome. Maybe more colours like the kitchenaid

Love this Mixer – My husband brought this for Christmas at least 4 years ago. I am surprised at the bad reviews as I LOVE MY MIXER. I don't use it every day but I do use it regularly and it hasn't missed a beat. I do agree that you have to scrap the sides and the bottom but I would do that regardless of what mixer I have as that's the way I have always had to do… Read more ·  1

it. I love the way it looks and I love the speed control. I noticed it was the one they used on My Kitchen Rules and that is why I wanted it and I haven't been disappointed yet.

Great Machine but After 4 yrs all blades were broken after infrequent use & after 5 stand base metal – I loved this machine - pause & timer which I thought was silly was brilliant & I loved the scraper, it has been a great machine. The pause works irrespective of timer so you can have it running & then hit the pause with your elbow to say chuck an egg in or have a look then elbow it again to start. Also works with the timer. HOWEVER, as I was… Read more

only using the scraper I didn't realise that the metal blade used 2-3 times had the coating chipping away, so too the top of the whisk and dough hook, the scraper plastic broke recently (only ever hand washed). Now the stand itself has pitting at the base. I only use it around 1/mth & it is kept in cupboard not on bench so not damp. Also it is a pity that second bowls are not readily available for purchase. So now without any attachments I have to decide what to do. The motor is still great.

Love it – I love my mixer, I don't use it every day or anything like that but have never had any problems with it. Previous to this mixer I had a cheaper model sunbeam stand mixer that wasn't planetary. I like how the whole mixing bowl is used, it's great for making cakes, whipping cream, whipping egg whites. The only downside is that it is too big to… Read more

fit in any of my cupoards as the shelves are fixed so has to stay on the bench. So I would recommend measuring the space you want to keep it in before purchase.

Stay away from Sunbeam – Purchased the first one and used about 10 times before one of the small gears broke. Upon inspection it was made of low grade cast metal. Replaced under warranty. We only used the second one about 15 times and for light mixes, knowing that it is not a heavy duty machine. Motor started sparking badly and it stopped working. Vey low quality… Read more

components and no spare pats available, which is tippical with cheap bad quality throw away products. I didn't expect it to be a heavy duty machine given the price point, but this thing is not fit for purpose. Will never go near a Sunbeam product ever again.

sunbeam mixmaster not good – Hi i bought the sunbeam mix master 1 and half year ago used only occasionally but it’s making grinding noise looks like the gear box is stuffed total waste of money Show details

Do companies only make poor quality products now? – Maybe one of the worst mixers ever made. Was disappointed that it never seemed to touch the bottom when mixing and today motor finally stopped working after just over 2 years and limited use (lucky if it was used 4x a month). Expensive waste of time, never buy from this brand if you want value for money. Hope companies start to realise that a poor… Read more

product that looks good isn't what consumers want. We want the Sunbeam our grandmothers received as wedding gifts that their daughter eventually inherited because it still works as well as the day it was unboxed.

So disappointing – The motor sounds like it’s straining all the time. The paddles and mixer attachments don’t mix well at all because they are to far away from the bowl so always have to stop and scrape the sides of the bowl, even with the scrapper attachment. The cover part for the bowl has to big an opening so mixture still comes out. So disappointed with this machine.  Show details

Not for Doughmaking – This unit is 5 years old but used only a dozen times for light mixing. Over the last 6 months, I made dough a couple of times and found the unit struggled and so I took the dough out while still very wet. This last time, I let the mixer knead while adding a tablespoon of flour at a time in order to not overtax it. There was a loud clunk and that… Read more

was the end of the motor as the gear broke. Also, the "Planetary Mixmaster" label started to rub off when I first wiped it down, so have gingerly cleaned around it ever since. Steer clear of this product if you want to make dough. For the price, I expected better quality. I will not be replacing this unit with another Sunbeam mixer.

Two have gone the same way – The first mixer I bought lasted a few months,developed a grinding noise and was replaced under warranty. The replacement is about a year old and has also developed the same grinding noise. If you buy one, don't expect it to knead bread dough, as advertised. They are not very robust unfortunately. March 22nd 2018 Update: Spare parts I… Read more

wrote a review stating both my original mixer and its replacement developed bad noises (ie gearing). Since writing the review I have had my mixer at the local repairer. He said he couldn't get spare parts, and consequently had 4 of the same model in his workshop unabled to be repaired. The good news, for me, is that was able to repair mine from parts in his broken collection.

Noisy – It's 4 weeks old , used 4 times An has an odd noise like grinding not sure if that's normal or not . Hopefully it's not a bad purchase as it looks like by reading reviews it could be more problems to look forward to . Hopefully not . Great colour is the positive  Show details

Disappointed. 3 Broken machines and counting – I bought my MX9200 in September 2012. I was initially pleased with the performance. Over time, the gears became louder and the machine eventually stopped working at higher speeds and then stopped working altogether. The machine was replaced and I received a new machine, this machine never sounded as smooth as the first one, it was always much… Read more

noisier. Within just a few months it too stopped working. This was also replaced under warranty. I have had the 3rd machine for 11 months and today it too suddenly stopped working. I'm at the point now where I'd prefer a refund to being replaced with another machine which will break quickly.

this is a piece of crap – Never will again purchase sunbeam product. Sales and customer service is hopeless in NZ. I purchases in sydney while on holiday.did not lasted 30days. Sunbeam nz cannot replace in nz and was told to take it back to australia for refund. Now why cant i get a replacement in nz sunbeam  Show details

It's Rubbish - Literally – We bought this mixer at DJs, based on the brand allegiance to Sunbeam from years past. Didn't use it much in the warranty period as we were busy with retirement and resettling, etc. When we got time to use it, we encountered recurring reliability issues. Mixer would not re-start after stopping to add ingredients, and display would flash. Wouldn't… Read more

work again for several hours. Suspect a major programming issue within the control chip. Got so sick of this happening, we have now thrown it in the bin, so it is now literally rubbish. Now bought a KitchenAid, which is probably what we should have done in the first place. Take heed!

Sunbeam cafe mixmaster – I brought my sunbeam cafe mixmaster not long ago and I love it I've always had a sunbeam mixmaster over the years and I've never had any problems with them it mixes great and whips up cream and egg white fast I would highly recommend it if your thinking of buying one .

Three-Year Wonder – We bought the Sunbeam Cafe Series II back in August 2013 and it was going fine until recently when it suddenly went Zit! and stopped working. There was a flicker of light from the back and a burning smell. Am in the process of deciding whether to have it repaired (apparently the power board has gone). Less than three years old and not overly… Read more

used, am very disappointed. While it worked great, am very reluctant to pay out more money for something that could just go Zit! again and die. Perhaps they should make them without power boards like they did in my mother's day (hers lasted more than 20 years).

Extremely happy! – I bought this and didn't know what to expect as I've read mixed reviews. Anyhow, I'm very happy I stuck with my original thoughts on Brand. The red colour is gorgeous for a start. I love the fact you can select a power setting and there's a display timer to ensure you don't under/over beat. For such a powerful machine, it's super quiet! I use it at least twice per week and I can't complain. I'm a super happy camper :)  Show reply

Great, for 18 months... then boom! – I bought this Mixmaster 19 months ago and have used it every 2nd / 3rd day over the last 6 months. I make sourdough bread every 2 or 3 days and prefer to use a mixer. This is my first mixer. The motor was fine until this morning when there was a loud crack and a burning smell. And no response after that. How sad... and I'm not happy. I paid… Read more

NZ$390.00... a lot of money for me. The attachments were good, a scraper, whisker, mixer and dough hook, all the options I wanted. But 19 months performance for $390 is not good by my book.

Rubbish – Bought it for mum 3 years ago for mothers day and she has only used it a hand full of times gear box broke and is seized. Repair man said it was immaculate inside but the gear snapped breaking the gear housing. Really disapointed this thing took a whole month to save up for on an apprentice wage

Not very happy – I purchased this mixer about 15 months ago and on a couple of occasions the digital screen would flash of and on and the mixer wouldn't start, the mixer has only been used half a dozen times and I can't even get it to start, very disappointed, especially as it is just out of warranty, I have never had any issues with sunbeam prior to this

Love my mixmaster!!! – I bought my sunbeam cafe series 9200 in the hope of making my life a little easier. I own a small cafe and bake all the slices and cakes myself. This mixmaster meets all my expectations! It has timer with memory, pause button and broad variable speeds all while not making a heap of noise. Highly recommended for anyone that loves to bake!! Oh and if you want perfect pastry or meringue.. this will be your new best friend!  Show reply

Rough and Noisy – This machine has a high pitch squeal from day one under no load. The bowl had metal swarf inside and is very roughly machined inside, glass would be safer. The scraper attachment bounces in and out of contact with the bowl. It looks the part but lacks quality materials and finish. I suppose it's better than a spoon!

Just what I was looking for – I purchased this unit specifically for mixing and it hasn't let me down. For what I want it is excellent. I love the pause button and that it tells me how long its been mixing. I also love the graduating of the speed increase and decrease. Like I saide it absolutely suits me for what I want and it's not overly loud.  Show reply

A bit disappointed – While we were away looking at other appliances I purchased this machine. I wish I had done some research. It's not strong enough to do what my previous mixmaster (sunbeam too) did easily on half the power. It sounds like it is really struggling with a double batch of biscuit mixture (3 cups of flour) It also seems to get flour everywhere even… Read more

with the protective cover on over the top.

I like it when it is running well ( no double mixtures) and I like the timer but overall I am disappointed in this product. I think if I lived closer to where I purchased it I would return it.

No value for money – I bought this appliance to make cakes and bread. I was told it would do this job, but I have since returned it as it was no where near strong enough to manage even soft bread doughs and it didn't mix cakes properly either, leaving about a 1cm of mix around the sides of the bowl. It was also noisy and moved on the bench when mixing dough. It is… Read more

quite heavy, so this surprised me. For the price tag of over $800 it was a total waste of money. I am disappointed as the old sunbeams were great.

Surprised that it didn't last – Had my first one for a few months until it kicked the bucket. The resistance and speed was gone! Like it was spinning in neutral?! I got a replacement under warranty. The replacement is really noisy and its mixing seems inconsistent, IRT its speed. I just want a refund this time. I'm not willing to try a third :( The best thing about the whole machine is the timer.

Wouldn't buy another Sunbeam – Bought this in December 2012. Within 9 months the whole thing holding the beaters had slipped out of its housing. Took it back to David Jones who (after an hour of discussion and waiting) gave me a new one. The old Sunbeam Mixmasters (my mother and grandmother owned them) lasted 20 or 30 years and I would expect that it would not be… Read more

unreasonable to expect at least 7 years out of the modern ones. But this replacement lasted just under two years. And when I rang Sunbeam they just said it was well out of warranty and just bad luck. ($90 of bad luck according to the repairman).

But I think it is bad manufacturing - the first one fell apart in less than a year and the second one of the same model had a failed circuit board within 2 years after that.

And don't even get me started on the very unreliable Sunbeam electric blanket.

Buy something else – Husband thought he was buying a quality piece of equipment. Which it was until the brass cog that turns the bowls chewed itself out. The machine now makes a god awful screeching noise and wont turn the bowls. Tried to get a replacement part from a Sunbeam repair agent but after only a few years this part is unavailable making the whole machine… Read more

useless. Really annoying because the mixer part works well. Wont buy Sunbeam again if they're not going to support their products for longer than 12 months..

The Icing On The Cake! – Ive used many a MixMaster over the years (including KItchenAid) and this new Sunbeam MixMaster is AMAZING! VERY user friendly and makes fabulous cakes and biscuits! I got mine in red and looks so sleek and sexy on the benchtop. The Balanced head is so good. You can lift the head with a finger thats how easy it is. I have kneaded doughs in… Read more

this machine, and it hasn't bounced around or rock ed back and fourth, adjusting its power to suit the load.

I have spoken to sunbeam, and they say that some new attachments for the POWER DRIVE are on there way. WIll have to be on the look out for these attachments when released :D