After 7 years of using it, i would go out again and buy another one if it broke down today. Its a work horse and give great coffee.
Once you know what your doing with coffee you can change the preset setting to fit how you like to make coffee, higher steam pressure or wetter steam, hotter brew water colder, different infusion process.
1 thing i do straight away with my machine and friends was go out and Buy a VST 22g basket for the coffee Dramatic changes made a good coffee machine Excellent.

Had EM7000 for two years and always love it. During covid we also added the grinder as my partner and I would each have at least 3 coffee per day. However the machine run into some issue one month ago when the shower head plate came off, together with the top plate which I later realise came from the Thermoblock assy. I tried to put the two plates back but it would always come off again. Just recently I realised this was due to the screw from the Thermoblock assy went missing, leaving a bitter taste to the coffee.
I checked the spare parts lis...

This machine has been great - especially when I had to put it to heavy work over lockdown(s).
Picked up a refurbished model and it has performed beautifully for 2 years.
Like another reviewer I'd also suggest getting a better basket, but once that's sorted it's a great machine for the price!
My only complaint is with the cost of the sunbeam cleaning products and replacement seals for this machine - if they were more reasonable this would be an absolute winner.

I have Sunbeam Expresso Machine 7000K series I purchase it on 10/06/16, set it up at home for first time same day water spurted out everywhere I returned machine 12/06/16 they had no stock had to drive to another store second machine would not sit level the whole machine twisted ,looked like carton had been dropped prior to me taking delivery they were very sorry but did not have another one in stock had to drive 50 minutes to get a replacement on 23/06/16 machine went well for about a month ,and from then on has had continual problems with ste...

My partner and I have been enjoying the services of this machine for about 5 years now and visitors are still complementing on how comparable it brews to commercial machines used at cafe's. I have heard complaints about the pressure not being there as not having a dual floor basket and not being able to use pre ground supermarket coffee. But as it states it's a Cafe series not stock so you simply must grind your own beans with a quality Burr grinder. Which personally is all part of the enjoyment. Look after it, clean and descale evey 4 weeks and you should get the best out of it.

Previous models came with Duel floor filter baskets. This model has single floor only which means ground coffee from the supermarket won’t work ( no pressure) Sunbeam are aware of this and tell you to purchase the duel floor for $50.00 If you want to fix the problem. Fantastic machine if only they supplied the correct baskets .

Bought the EM7000 after nearly 6 years of faithful service from my EM6910.
This brings us to the first point the EM6910 came with a 5 year warranty but for the EM7000 Sunbeam only offers 1 year.
At 17 months a puddle of water formed under the machine after use - so we rang customer service which brings us to the second point
Despite living in central Sydney the closest service centre able to inspect the machine is a two hour drive!
Rang several local coffee machine service centres and they did not repair Sunbeam machines
While it worked the ...

These machines are built poorly. 2 years on and it leaks from the bottom. Last Sunbeam product I buy. Utter crap, no consistency in quality, except that it is pot luck if you get a descent one for your money.

I need to EM7000 to be serviced in Hobart Tasmania and there no service agents except the other end of state which is 3 hours away. I rang customer service but the could not help. Left message for manager to call Me - no response. Lodged online query and email advising someone would contact me in 3 days - no response. How is it possible for sunbeam you have no agents in southern Tasmania

2nd EM7000 to fail after 2 EM6910s had similar issues. This is a replacement machine after the first EM7000 failed with 2 collars replaced and then the whole motherboard. Was promised a 12 month warranty. Replacement machine's Collar failed at 11 months and alarming electrical shorting sounds on the Manual button, no replies to emails after over a month and phone never gets answered, then told they don't offer a warranty on the replacement machine despite me being told they do. Don't believe this is within my consumer rights, these machines used to be 24 months warranty, now only 12!
Have tried 4 times today over an hour and a half waiting for someone to answer the service line

Bought my em 7000 3 years ago, loved it (wrote a review praising it then)made great coffee12 months ago steamer stopped working. Put it in for repair at a very reputable coffee repair company when I got it back nothing worked returned it to them and they repaired it again. Again great coffee for almost 12 months, steamer has broken again, very disappointed not going to spend a couple hundred bucks for another possible year. I drink a long black and thankfully i can still make them but my wife cant get her latte but its put me off buying another sunbeam. I have rated the frother below great when it worked.
Bryan

Machine has no pressure, you could put your whole weight on the tamper and fine ground coffee. the gauge stays at 0 Weak .
I usually love sunbeam but not that machine

We replaced our older series Sunbeam with this machine today after 10 years of service. We took the first machine back because the pressure gauge did nothing. The second machine seems now to be doing the same - dead pressure gauge. These are not analogue dials but digital so presumably something is askew with the pressure sensor or the MCU controlling it.

Irritating not to have a feature you've paid for but equally not stopping it from producing good coffee. I comfort myself with the point that I rarely looked at the gauge on the older machine which was not very well located so don't really need this one either.

Purchased this machine Jan 2019. Feb I had a problem with the steamer. Calling the service number transferred to service who suggested running the cleaning cycle. No steam, called back but transferred to service with no answer. Sent email no response.
I understand the current pandemic is disrupting work places, but no response is unacceptable.

Bought it second hand from a coffee buff. Read some reviews about leaking problems after about 1 year . This one was about 2 years old and in beautiful condition. After getting the run down on how to work it, I must say it makes the BEST coffee I have ever had. It makes my old Sunbeam entry level machine ,which I thought pretty good, second rate!

Fantastic machine. Things we love - compact compared to Breville; twin thermoblock means can steam and draw coffee simultaneously; quick to warm up; our first one gave 5 + years of great service.

Let me start this review by saying I know Sunbeam Espresso machines very well (this is my 4th), coming after 2 previous EM6910's including one I purchased for my son. This machine was purchased from The GoodGuys in Sydney with an extended warranty. However I didn't expect it to fail within 6 months due to failure of the steam wand. I contacted the supposed Sunbeam Customer Care imprinted on the machine which instead of identifying itself as Sunbeam, tells you you are connected with 'Newell Brands' and then proceeds to connect to Call Centre in...

This machine has never missed a beat. Brings my joy every morning. Perfect extraction and perfectly textured milk.
It is very easy to clean and extremely easy to use. My son is also making great coffee.

Was hoping this Cafe series expresso machine purchased in 2017, was built to a higher standard than the previous model which failed after several years of light use. However it started having problems and then stopped altogether( lights on nobody home) resulting in a costly repair replacing electronic board . 6 months later and the pressure of the steam wand is reduced to zero despite diligently following care instructions. It also now wont even go through a clean cycle. Pfft, certainly cant afford another costly repair. Goodbye Sunbeam, no longer a quality reliable company.

Bought an em7000 coffee machine, steam wand temperature gauge was faulty, the pour had no pressure at all no matter what grind was put in, grinds that worked well on other machines also it consistantly poured 75-100ml on the double cup setting not the 60ml as stated even after a factory reset, there were so many faults out of the box, I took it back for a refund, no way did I want a replacement it was just that bad.