Wasted my money as motor burnt out within 3.5 years
The motor burnt out within 3.5 years. Way below my expectations.
Bowl gets stuck and took several days to dislodge.
Bowls design is pathetic and when you wash it it’s not sealed properly so water gets stuck in the base.
Terrible, never again
I purchased the cafe series mix master some time ago but never used it. I opened it from the box yesterday as my other one had broken. I put it on the lowest setting and the speed was like the maximum setting and the mixture just kept splattering everywhere and made a mess of my kitchen. Something is definitely not right. Then the mixer started jumping around all over the bench. I turned it off and that was it.
There goes all my money in the bin as it's brand new and obviously not under warranty.
Will never purchase this brand again.
- Mixmaster Classic MX8500 (Silver)
- Verified purchase
Sunbeam used to be a reliable brand
I purchased this mixer based on previous great service from a Sunbeam Mixmaster I had many years ago. I have used it, very successfully about 4 times. Today I was making a cake and stopped it to scrape the sides and when I turned it on again....nothing! I tried everything, removing then reinserting beaters, remove and replace the bowl, even tried the second bowl and it simply would not work.
I will be returning it to the store tomorrow for a refund. Very dissapointing when such a well known, previously reliable brand is now producing inferior products. The inconvienience of having to return an item then shop for a replacement is enough to prevent me trusting that brand again.
I dont recomend this product.
My Mum's I960's Sunbeam Mixmaster Is Truly Classic!
For a product almost 60 years old my Sunbeam Mixmaster still works like a dream and I can even purchase new attachments for it!
Thumbs up to Sunbeam, for continuing to make products with no built in obsolescence and still able to be serviced and repaired.
As a result of such positive experiences with my truly classic Sunbeam Mixmaster, I have gone on to purchase many other Sunbeam products and all have similarly proven exceptional longevity and reliable performance.
Didn’t last long
Bought for my wife 2 years ago mx8500 now motor runs but beaters don’t work. I am like so many others. Thought Sunbeam was STILL a good product so I would buy another one. Should have looked at the product reviews. Talk about cheap and nasty. How disappointing. As other people have said. Just a heap of junk. Shame on you Sunbeam you have trashed your good name with rubbish to make a few extra dollars. Dumb Dumb Dumb
Purchased in March 2017.
worst sunbeam mixmaster ever
After owning a Sunbeam for over 30 years we decided it was time to upgrade, We purchased the silver model almost 2 years ago. We only used the mixer occassionally, to cream butter & sugar or whip cream, maybe 2 times a month. A few weeks ago I contacted Sunbeam as the mixer could only be used on low speed, if we turned it up the beaters would jam. I was advised to take it to our local sunbeam repair agent which i did. I collected the machine today to be told it was no good any more as the gear box had seized !!! I am so angry that after minimal use over a 2 year period it now has to be thrown out. NOT GOOD ENOUGH. Last time I will ever buy Sunbeam
Purchased in November 2016 at Begents Electrical Launceston 7250 for $350.00.
- Mixmaster Classic MX8500W (White)
- Verified purchase
I have had this mixmaster for just over a year. This machine works very well and is easy to scrape food off the sides of the bowl. The attachments are great for mixing ingredients and the bowl size is excellent. I bought this at a great price and would highly recommend this product.
Bowl hard to unlock
I bought this after my old machine of 10 years died. It works great only problem is I have a lot of trouble unlocking the large bowl I have no trouble with the small bowl. Does anyone know the trick to unlocking the large bowl. It might be faulty .
Never buy Sunbeam!
My husband gave me a beautiful looking red professional mixer for Christmas quite a few years ago. It matched my kitchen beautiful but that was all it did. I called David Jones where he had purchased it and they said we would have to take it to a service centre. I was unable to do that because I had no opportunity to get to such a place. I gave up, put it in our storage shed and went back to using my hand held electric mixer which didn't look so good but it did work beautifully. We are moving house so yesterday I retrieved it from the shed an...d thought I would give it another try before it went to the tip. It was just the same, beaters a problem, it worked with the middle beater and not the one on the bowl side. It still looks good but is no good to anyone. I will take the beaters and bowls and try to sell them at my garage sale and throw the rest away. For years I have told my friends to to buy Sunbeam and will continue to do so.
- Mixmaster Classic MX8500W (White)
- Verified purchase
Just what i was looking for
I am extremely happy with this mix master. The main reason for this being, i can scrape the edge of the bowl whilst it is mixing without any effort at all. I had a very expensive mix master that i sold because i couldn't do this. It had scraper beaters, but i find that they don't do the job well enough, especially for meringue. This classic model is just so easy to use. love it
I have had this mixer for 3 years now. No problems. Very easy to use. Looks smart on my bench. Highly recommend . Solid machine. I get a lot of comments on how good it looks. Easy to clean. Got it at a great price. Even hubby can work it.
Bowl doesn't spin
Highly disappointed with this mixer. My husband purchased it for me for Christmas 2017 from Myer, I went to use it today (2/1/18) for the first time to discover the bowl did not spin with the large or small bowl attached. We will be returning this appliance and will purchase another brand.
Sunbeam florence broadhurst design is a disgrace
Florence broadhurst mixer really poor hardly mixes. The bowl doesn't lock into place properly very bad machine waste if money.
The toaster is fine but the mixer complete let down.
Pity because sunbeam was a trusted brand for me, I'll never buy sunbeam again.
The mixer has made me not bother using it and I cool alot.
I wouldn't waste time, effort or money on sunbeam mixers again.
I could've got a better machine from target it chosen the Kenwood.
Cheap disappointing product, don't waste your money on Sunbeam
I've had the Sunbeam 8500Y for a few years now and have finally stopped fighting with it and have given up and bought a KitchenAid. The first mixer that they sent was faulty - dropping metal shavings into my cakes - so they promptly sent another which worked quite well until the bowl stopped turning so I had to stand there and turn the bowl by hand which defeats the purpose of having a stand mixer. Also the bowl will sometimes lock into the base and other times it just spins and fails to engage, same with trying to unlock it. I also struggle t...o put the beaters in, sometimes they want to go in and other times the machine gets sulky and won't accept them. Sunbeam was always the best but unfortunately their quality control is now sadly lacking and their products should be avoided.
Noisy, bad oil smell
I purchased this as my grandmother and mum both had a similar Sunbeam mixer. They worked great. Mine did not. Although it looked similar, when in use it always had a bad smell of burning oil. The motor sounded screechy. Note I am speaking in the past tense...there were 2 motors one to spin the bowl around. It failed and the mixer is now in the landfill.
Attaching and rotating bowl is a nightmare
I recieved this as a gift. I had the issue of bowl not attaching or detaching properly. At about 1 month old the base fell apart it was replaced whole new machine but i still have the same problem. Its useless! I also have issues putting beaters in and quite often the beaters bump together to the point where i have small metal peices from beaters in my mix. Would not reccomment at all, should really return it. Dont want to offend my mother in law with sending it back as i wouldnt replace with the same mixer again.
Sunbeam Customer Service is appalling
We inherited a new Mix Master Classic from my sister in law after she passed away. It had been in storage and new in the box, so my daugther used it for home economics assignment - for the 3 rd time - locking mechanism failed. I took it to Brisbane Appliance Service, who were really helpful - they were told by Sunbeam the part is no longer available. I rang Sunbeam service asked to speak to the Deputy Customer Service Manager. I explained the situation. No joy - according to them, regardless if a unit has not been used (New) and in storgage, ...it is not a new item. Really. I did try to reason with him, and finally said I would NOT be buying any Sunbeam product in future, but in the end he started yelling and abusing me, saying go to the ACCC ! Brisbane Appliance Service also tried to reason with there customer service centre on our behalf - again same reaction. Don't bother dealing with these clowns, not only are there products unreliable, and poorly manufactured, there attitude of what is reasonable customer service is a joke. Sunbeam did have a good reputation , but no longer. We will never purchase another Sunbeam product again.
worked for four years
Hi my grandmother has a sunbeam mixmaster classic we have put the little bowl in and it is stuck to the turntable and all it is doing is clicking and turning. We don't know what to do or how to get the little bowl of the turn table Can someone help us?
Will not cream butter and sugar took over half hour to get mixture
This mixmaster is no where near as good as our 30 year old Sunbeam mixer, when mixing ingredients for example trying to cream butter and sugar, the mixture just sticks to the outside of bowl spinning around mixing nothing, manually having to force the mixture to the centre of the bowl. This was bought as a birthday present last March and my wife is very disappointed in it and says it has taken the joy out of cooking with the extra time it takes to mix the mixtures. I do have a video of this. We did call customer service regarding this issue and have tried their recommendations on the problem without these fixing the problem.
Problem detaching bowl
I brought this mix master, and after one use I could not detach the bowl from the base. One day I decided to unscrew the bottom and found that a small spring was not affixed where it should have been, after reattaching the spring I could finally remove the bowl. It works just fine now.
- ‹ Prev
- Next ›
Questions & Answers
I have been given a sunbeam mix master classic and I'm having difficulties with inserting and removing the beaters. Are they meant to insert flush or with a small gap. I cannot insert them wthout a small gap.
And Now cannot remove them. Is it safe to turn on without being flush to the machine?
I have had my sunbeam stand mixer for a year, this is my second time using it the bowl that came with it will not stay on the turn table can you please tell me why and if you have a trouble shooting link that I can go on?
hello Melody S,
Could I please clarify - Are you not able to insert the bowl back into place or does the bowl get dislodged after you start using it?
The bowl can only be locked in place when the swing arm is in the lifted position - with the appliance off, click the black button on the side and use the handle to lift the beaters out of the bowl. Use the lever on the side below the bowl to select either the large or small bowl, then fit the bowl into the base - you should feel the notches on the base and bowl align with each other as the bowl seats itself, then turn the bowl clockwise about a quarter turn and you will feel it lock into place.
One of the beaters should have a grey collar, the other is white. Ensure the grey collarded beater is used in the left hand side slot - it's marked with a black dot. If you have them the wrong way around the bowl won't turn.
Click the side button to release swing arm back down into the bowl until it clicks into place.
I have a sunbeam Cafe Seris 850 watt mixmaster. The beaters are starting to clack together badly whilst mixing. What is the problem? Do I need new beaters? Maggie
Hello Maggie S,
Does the wear look like it's on the beaters or the part where they are inserted into the mixer?
Could I also ask, how long have you had this mixer for?
Thanks for reply.
I have had the mixer for probably over ten years, but it has not been over-used during that time. Its appears that the beaters are looking a bit rough on the edges. But then, is this normal?? It certainly sounds like its the beaters that are hitting together and not at the point of insertion into the mixer.
If that is the case you can purchase a set from a number of sites:
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.