Poor quality plastic lid
This device was ok and served its purpose although not easy to clean. Yesterday I removed the lid and the plastic edge on the lid disintegrated and rendered the whole thing useless. Replacement part seems more effort than it’s worth just to break in the same fashion. I will be reluctant to use the sunbeam brand in future.
Designed by someone who doesn't make coffee ?
Pro's = Grinds the coffee
Cons = Getting the ground coffee back out of the grinder by means of scraping the bowl out with a spoon to get the stuck coffee off the sides, unplugging and inverting the entire grinder over the coffee pot.
= weird lid that gunks up, jams, is difficult to close and prone to failure.
= no timer on power button + no measurements on bowl means inconsistent grind.
This grinder replaced our old breville grinder which lasted 10 hardworking years. Might throw out the sunbeam product and try again - it's that poor in comparison.
Not suitable to go with coffee machine
Buying a coffee machine and this was recommended with it. Very disappointed as it does not grind the coffee beans any where near fine enough to be able to make a coffee with a bit of coffee flavour. It should be classed as a blender and not a coffee grinder.
Reliable and Efficient Coffee Grinder
Does a really good job. Very reasonably priced and well made. Ours is 5 years old and used daily. Possibly the only drawback is pouring the ground coffee out of the grinder - it takes time if you don't want to make a mess. Overall highly recommended.
Very poor quality, not fit for purpose!
The plastic tabs on the lid of my replacement grinder did not last any longer than the original. Sunbeam must supply a lid that is fit for purpose instead of the brittle original design. I only grind chia and flax seed which is extremely light work compared to coffee and this grinder just can't hack it!
Fragile plastic tabs in lid control power
Purchased February 2019. Lasted just over a year (just out of warranty!) before the tiny plastic bits in the lid that allow the power to flow broke. One of them broke months ago, meaning it would only work when the lid was on in a particular alignment. Annoying. Now both broken, the power won't turn on at all.
Bad, bad design.
Multi whirled unit
We purchased our new whirler from Big W and it is just that, it whirls and sends everything up into the lid, you have to switch it on and off to get the beans to fall into the blades which don't really work well anyway, it's now just gone to landfill after 2 days off attempted use.
Next to useless device, not even worth a star!!!!!
If you don't like the taste of coffee then this device is for you. It is not a grinder, more like a blender! It fails to turn coffee beans into granule's, it only produces small chunks of coffee beans. You barley get any flavor out of the coped up beans!!! It may be ok for herbs, but that would be it!!!!!!!
- Verified purchase
Does what it is supposed to do grinding coffee and spices to sometimes. It is a bit noisy but is working at a high speed. Also it cannot grind a lot and you need to give it short tap so that the material being gounded falls back it to be ground further.
I have only used my Sunbeam MultiGrinder to grind coffee beans. It grinds evenly enough although sometimes I have to give it a gentle shake to move beans closser to the blade. Good for the purchase price and I haven't had a problem yet after 8 months+ of daily use.
Does the job you'd expect for the price
Bought this after our much more expensive Breville grinder gave up working. Much prefer Breville over Subbeam in general, but this does exactly what you'd expect for the price. It grinds the beans. You do need to shake it or give it a tap to get it to grind evenly (beans closer to the blades grind finer than the ones on top, which makes sense). Took a while to get it right, but after a few weeks I can now make a pretty good flat white using this grinder.
The main reason for the purchase was the convenience since both Target and Big W stick this grinder.
The all rounder
So so so disappointed in this item. What a joke. Id be better off grinding with 2 rocks. Would not recommend this product to anyone. Waste of 35 dollars when i could have bought one from Kmart for 13 bucks people do not waste yoyr money on this youll kick your self once you get hm
Motor Didn't Work on First Try
Very, very disappointed in this machine, which was actually replacing a Breville spice grinder that had stopped working within a month. I thought a nice light little machine like this one with a large button to press (sometimes the press down ones can be a little awkward until you get used to them) would be great, but that would only be the case if it ever worked! What's more, I also bought a large food processor from Sunbeam whose motor stopped working after a few months as well. Not a happy customer, and will be looking to purchase from other brands from now on (I currently have a Cuisinart spice grinder which is a bit more expensive but worth it because it actually works, and has been doing so for almost a year now).
- Verified purchase
What is Multi about it?
Our last Sunbeam grinder bit the dust so we raced out to replace it rapidly. We use our grinder exclusively to grind coffee and the last one we had has been so good. This one is a huge disappointment for coffee. Firstly, the button must be held/pressed continuously for it to work. It doesn't grind evenly, and even misses some beans. We now end up with a bunch of sludge in the bottom of our cups because some is superfine and gets through the filter. It's awkward to use - getting the grinds out into a container is difficult without spilling it ev...erywhere. This would possibly be ok for grinding really small amounts of spice. Pity there are so few stand alone spice/coffee grinders on the market. Our last Sunbeam had a cord winder in the bottom that worked really smoothly, a clear cup that clipped in the top so you could easily empty, and a slider to set various coarseness/fineness of grinding which automatically switched off. I miss that little gem. Admittedly it was almost double the price (still, not expensive) and I would gladly pay that again for a decent machine.
- Verified purchase
Got it home, plugged it in, didn't work. returned it. next one didn't work. I was snapping the top
I have to re-write this because my husband actually got the grinder to work. Like others, I couldn't get the engine to come on and grind. After driving all the way back from the country to the store and back again, it still didn't work.
My poor husband helped me grind the garlic with a mortar and pestle and THEN decided to read the instructions. he chose to use his big muscles to close the top. when he did, the grinder worked and worked well.
So, maybe I no longer have anything against the grinder but I would suggest a re-write on the ...directions to add "if it doesn't work, check that you have snapped the top on firmly." I see everyone is saying the same thing about no power. So Sunbeam, please address the problem of snapping the lid tight so that your customers don't keep writing bad reviews. It seems to be an easy fix. Anyway, if I could write to all these reviewers, I would. Sunbeam, you should write to your unhappy customers. August 5th 2018 Update: Multigrinder EMO405 is impossible to open unless you know the trick I returned one for the same reason others did as well. then the second one didn't work either because the top lid wasn't secured all the way. It takes two men and a boy to open it. However, I have discovered that if I keep a pair of disposable latex gloves with the grinder, I put them between my hand and the lid, and my hand and the body of the machine and snip snap it opens quickly and painlessly. I've had it for a few months and it's good.
Questions & Answers
Frequently Asked Questions about Sunbeam MultiGrinder II EM0405
How do I release the safety catch of the grinder?
This grinder does not have a Safety Catch. To release the lid, rotate the lid anti-clockwise and lift to unscrew and remove the lid.
My grinder is not grinding, why is that and what can I do?
Check to make sure the lid bayonet is on properly and not broken off to activate interlock.
How do I take care of my grinder?
When you have finished grinding, unplug your MultiGrinder II from the power outlet. Remove the cover and wash in warm soapy water. Rinse and dry thoroughly. Wipe the blades, stainless steel grinding bowl, exterior and motor base with a damp cloth or paper towel to remove any excess ground coffee, spices or herbs. Use caution when handling the blades, as they are extremely sharp.
Important: Do not immerse the motor base or grinding bowl of the MultiGrinder II in water. Do not place the MultiGrinder II in the dishwasher.
I broke my lid and the grinder stops working, what can I do?
Contact Sunbeam Customer Service Center on 1300 881 861 (AU) or 0800 786 232 (NZ) to purchase a replacement lid.
Why is my lid constantly getting stuck?
Make sure the rim of the lid is clean.
How do I operate the grinder so the lid and safety lock doesn't get snapped off after repeated use?
Ensure the lid is not overtightened.
How can I find a replacement part for my grinder?
The silicone spout can be replaced if worn out. Contact Sunbeam Customer Service on 1300 881 861 (AU) or 0800 786 232 (NZ).
My lid doesn't fit after repeated use, what should I do?
Clean the rim of lid and check bayonets.
How do I grind herbs to the consistency I want?
- Place the MultiGrinder II on a dry, level surface.
- Remove the lid of the MultiGrinder II and measure out the desired quantity of spices or herbs into the stainless steel grinding bowl. For very hard herbs and spices, Sunbeam recommends processing in ¼ cup batches to prevent overloading the grinder.
Latest Consumer Questions
Bought my brand new grinder on holidays with me only to find it won’t start. Not near shop I bought it from and don’t have the receipt with me. Any clues as to how I can get it started.
Honestly, lid fits on 2x ways 2x 180deg positions . Spin to the next position and it will work. Needs to touch small micro switch found in the thread if u look closely.
Shit design. Should have been made to fit on one way only.
Anyway be Careful not to damage the inside lid thread on the lid itself where it actually touches the switch like I did ,now mine won't start without a new lid.
My friend gifted me this cute little coffee and spice grinder couple of months ago and I only used maximum five time to grind some tea spices and suddenly it stopped working ...can you suggest something .
Could be the safety switch in the lid thread. Clean the thread where the lid goes on and make sure the lid is attached fully. If it still doesn't work, you should take it back to the retailer. If you are technically versed and assume all liability, you could bypass the lid safety switch. If I have to tell you how to do that - you shouldn't be doing it.
Hi, I also need a replacement lid for my multi grinder as the little notches have broken off so the machine won’t start when I twist the lid on. Could you please direct me to where I can find a replacement lid?
I found it easier to illegaly bypass the safety switch. If the original lid breaks, so will the replacement.
I dont advise doing this unless you have some hands on experience and the common sense not to put fingers inside with the power plugged in.
Have ordered another grinder = as soon as it arrives, the sunbeam goes in the bin.
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