Great little performer. But as with all espresso machines, it needs to be paired with a good grinder that will cost you two to three times the price of the machine. The grinder is by far the most important component of a brewing setup and has the biggest effect on the flavour outcome. Only use freshly roasted coffee beans - purchased about two weeks from the roasting date, and consume the beans within a month. Avoid supermarket beans and pre-ground coffee because these products are stale.
A great little bench warmer.
I have had this machine for 18 months, purchasing it from Target for $129, and it has been very good.
I would consider myself a coffee snob, and I like to roast my own beans to a level that I prefer. I have several means available to me to make a good coffee, including cold drip, several percolators and a significantly larger Sunbeam Cafe series machine. For personal reasons I needed a cheapie in a hurry, and this was perfect for what I needed. It made a nice cup of coffee, with minimal warmup time. The steam wand also functions according ...to it's purpose. However, a week ago, the water under pressure started leaking out past the seal, with the group head attached and locked into place. Fine, I thought... I'll buy a new seal, as it could probably use it now. New genuine seal arrived today and was promptly fitted, ensuring that the grooves lined up with the notches. All good, and ready to go...! Still leaking! I like to think that this machine can be made to be serviceable again, as I abhor throwing things out at the first sign of resistance. It does make a very good espresso and macchiato, and is worth holding onto.
Sunbeam - WORST CUSTOMER SERVICE!!
My machine broke after 3 months of use. I contacted Sunbeam who agreed to replace the product. This was over 5 weeks ago!
What I found out was they addressed the delivery incorrectly. When it was returned they did nothing. Never thought of contacting me or re-sending it until I worked it out. Then I was promised an express delivery, never happened. And to this day, over a week since it was resent allegedly, they have not provided me with a tracking number even though I have asked 3 times and I am still without a machine.
God help you with you have to deal with this incompetent bunch. All I want is my money back now.
Purchased in June 2019.
I've never had a machine before so perhaps I'm expecting to much. The machine is very easy to use. I don't use the frother. It makes a good cup of coffee and gives an excellent crema. However it isn't warm enough. Sunbeam replaced my first machine but the replacement is the same. The green indicator light goes off even before a very small cup has been filled. It is also quite noisy. I bought because I wanted a cheap simple machine and Choice recommended it. If the coffee was hotter I'd be happy but because of that I couldn't recommend it. Incidentally the after sales service from Sunbeam was excellent. Quick, positive and helpful.
I now just give the coffee a quick zap in the microwave to bring up the temperature.
Perfect coffee at bargain price
Had this machine for 6 years and have just had to replace the brew head seal ($15 delivered via eBay). Quick warm up and very easy to use.Makes perfect coffee and good milk frother. Never missed a beat just hope I can still get replacement deals when I next need to replace it. Not as stylish as some machines but the quality of the coffee is what counts.
Very good coffee Great value
Had this machine for six years and hasn’t missed a beat. Makes excellent espresso and froths milk very well. Provided fresh quality beans are used and you have a good idea how to make a barista quality shot you won’t find a better result in a machine 10times the price. (Mine was $99).
Nice and compact and easy to clean.
Only maintenance is I run a cleaning chemical through it once a year and replaced group head and froth wand silicon seals after 4yrs.
Would not hesitate to purchase another should mine die.
Value for money
I'm very happy with machine, very good for medium single cup. I take only black coffee. I do have one problem with Group Handle. I unscrew the little screw to clean the handle than I noticed whole thing was mouldy (look like). I could not clean the handle, it appears coating its gone and left black stains. That part its not Staines steal. That metal don't like hot. I'm still using the machine but it does put me off because I have to pull apart every time after use. Please can you tell me why is that happening I do love my little machine. I got the machine online on 30/08/2017. Hope I hear from you soon. Thank you
Stopped working after 6 months
I was very happy with this machine at first, it made lovely espresso. Then 6 months later it started to leak from the seal where the group handle attaches. It doesn’t matter what type of coffee I use, it just doesn’t work anymore. I’ll be spending a bit more next time to get something that lasts longer.
Love my Piccolo
I’ve had my little Piccolo for around 7years and has been used every day. Unfortunately I’m going to have to buy a new machine pretty soon as the cup now stays stuck in the machine when I remove the wand and it hurts my arthritic hands to remove it.
It’s been a brilliant. I’m hoping I can buy another.
Fantastic Coffee Machine
I love this coffee machine. The stream wand to froth the milk is the perfect size, I used to be a barista and compared frothing the milk with the sunbeam vs my mum's expensive machine (cant remember the brand but it was a $600 purchase) and hands down the Sunbeam makes much better milk. If you're like me and only making 1-2 coffees a day then don't waste your money on a fancy machine - this is all you need.
Didn't get to make coffee because water tank leaked like a sieve returned it and replacement did the
Didn't get to make any coffee as the water reservoir leaked like a sieve. Liked the fact it came with a milk jug and cup warmer tho. Second machine leaked as well but store wouldn't replace a second time but refunded money instead so bought a Delonghi instead which I'm very happy with.
Does the job
I purchased this machine to practise my milk frothing but this machines milk frother air nosel is not very strong so it takes abit longer than an industrial machine. That being said, it does make beautiful coffee, just like barista made if you get your milk right. It heats milk well. It is easy to use, a little noisy but not too bad, not enough to be annoying. Easy to clean and maintain, not too bulky so doesn’t take up much bench space.
Great value for money
Paid $99 for this at Big W on special. The machine is small enough to travel with me in my suit case. I've had it for 2 1/2 years now and it hasn't missed a beat. Its been on oil rigs and half way round the world to the UK and back many times. Coffee needs to be pre-ground but for $99 makes better coffee (if you know how to make coffee) than most coffee shops in Perth WA. Would recommend this product anytime especially if you are looking to travel with it. Steamer works real well. Big thumbs up.
coffee machine is great in all experience coffee always tadted amazing
very easy to use ! easy to clean but it had its down falls it was loud nd graonsof coffee wete never melted proply it would be hard to get take out were the coffee went in it would jam alot aswell but its not bad
I love it
We have a cafe series Sunbeam machine that is a couple of years old and bought this for the smaller footprint and it does exactly the same job for 1/6 the price. It is compact on the bench and has the cup warmer. Its easy to use if u r used to frothing milk. I grind my own beans in the cafe series grinder and the machine delivers a nice crema and a great taste. Similar to the double wall on the cafe series. Its perfect for a couple or small family who doesnt drink a million coffees a day. You can just froth milk and make hot chocolate too, It h...as nice pressure and I like how the spill tray can be taken out to fit a taller glass. Ideally for the price this is a steal. Nice coffee for a fraction of the price of other machines. What you save you can spend on beans. Its easy to fill and easy to clean. Nice one!
Works as it should....
Bought this on ebay for my wife who just finished a barista course.
Pretty basic but a good starting point to see if she continues interest.
Makes all the coffees she learnt in the course (8?) and is good inexpensive fun.
12 months warranty which is good.
Even if it only lasts a year or so, it is still good value at the $100 purchase price.
Great but leaking water,
I've just bought this machine few days ago. It's a nice creamy espresso but already leaking water from water rereservoir. I wondering , I can repair to change new O-ring??I don't want to have a repair at Sunbeam company because it's need to cost delivery fee n wait a couple of months I think..
- Verified purchase
So hesistant to write another review on a Sunbeam Coffee machine but...
this one has worked perfectly for the last 2½ years. Purchased in Feb 2015 from Harvey Norman at $106.90 inc delivery. No bells or whistles - a great little coffee machine that does all on an individual basis. A one cup wonder. Two cups from one scoop - forget it - weak and diluted. But one cup at a time - excellent. Takes up minimal bench space. Easy to clean. Quick and reasonable quiet - great for morning and afternoon lates and frothing milk for a hot chocolate before bed for a good nights sleep.
It was an ok machine. A little bulky so it was put in the cupboard, which meant that when I felt like coffee I usually couldn't be bothered taking it out of the cupboard and getting it ready. So in the 2 years I had it, I probably only used it less than ten times. It made nice tasting coffee although a little bit loud. Easy to operate. In the end i sold it on gumtree and bought a pod machine.
Questions & Answers
Help!! Can anyone tell me please, if there should be a single hole in the base of each of the 1 and 2 cup filters?
Mine have no holes, yet I can't see anything in the instruction booklet about piercing the holes initially. Although in the 'Care and Cleaning' section, it states "Insert a pin into the single hole in the base of the filter".
Yes. There is a single hole in the exact centre of the base of each filter. It is below the words 1-Cup or 2-Cup.
You don't have to make the hole it is already there.
Hi,,my son bought me the Sunbeam Picolo coffee machine in 2014,it's still going strong,makes a great cuppachino and froths the milk well too.It's just dripping a little water from the seal around the tamper,just wondering if i can get a replacement seal and put it in myself.
Yes you can.
I got one a couple weeks back from eBay, it was about $18 delivered. Just search for Sunbeam EM2800 coffee machine seal.
The hard part is getting the old one off. I used a precision flat-blade screwdriver, and made the change in under a minute.
Just be sure to clean the surface of the machine, under the seal. You will be surprised at how much coffee sneaks its way under there.
The steam pressure is not working. I turn it on and wait a few seconds and then the steam that’s built up expels through the machine. This is the second time I’ve bought this sunbeam piccolo machine because of its capability. And the second time I’ve had this issue, it’s only just outside of its 12 month warranty also. What can I do?
I usually turn my machine on about 10 minutes before I want to use it. It only takes about 30 seconds to warm up though. On my one, the steam can take a couple of cycles of the internal pump, then it gets going properly. Mine dumps the excess steam through the water outlet, once I turn the dial back to the top position.
Hopefully this description helps you.
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