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Sunline Energy
4.8 from 73 reviews · View Statistics

Reviews

4.8

73 reviews
5
(67)
4
(2)
3
(0)
2
(0)
1
(4)
  • Value for Money
    4.9 (63)
  • Customer Service
    4.9 (63)
  • Timeliness
    5.0 (4)
  • Job Satisfaction
    5.0 (4)
  • Rates and Fees
    5.0 (5)
  • Installation
    4.9 (60)
  • Product Quality
    4.9 (63)
  • Return Claim MadeYes (1) · No (59)
  • Warranty Claim MadeYes (2) · No (55)
  • Purchase PriceA$2,524.00
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nik

nikGreater Melbourne (Outer), VIC

  • 3 reviews
  • 2 likes

Highly recommend SunLine Solar, job was completed professionally and customer services was amazing.

published

Sunline line did an amazing job completing the job within 4 hours. I found the company to be honest and straight to the point. William in sales was amazing offering the best product at a good price. Peter was also amazing as the on-site supervisor who answered all my questions and was very professional. They won't pushy like alot of other companies out in the market.

I will continue spreading the word and recommending SunLine to family and friends.

Nik

Value for Money
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Trustworthiness
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Panel PurchasedLongi
System Size6.6 KW
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Vinnie

Vinnie

  • 2 reviews

Very reliable and perfect outcome.

published

The entire process from Victorian government solar rebate to installation was easy. Even for an upgrade as 330w panels were unavailable so they installed 365w panels. Overall is great outcome. Thanks sun line !

Value for Money
Rates and Fees
Installation
Trustworthiness
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
System Size6.5 KW
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  • Verified customer

Top service, product & pricing - Solar Solution from a company that has been around & will be around for years to come !

published
Value for Money
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Trustworthiness
Product Quality
Incentivised ReviewNo
See all answers
1 comment
Sunline Energy
Katie W.Sunline Energy
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neha b.

neha b.

  • 3 reviews

The best service and advice on products. Best production of solar energy

published

Very good service and easy to install. Service people were very helpful and told us the other damage on the roof and we fixed on time otherwise might be water leakage in few months or years.
Best energy production from longi panels and grow watt inverter compared to all my known friends and relatives who paid thousands on other products and companies.

Thanks heaps sunline energy

Value for Money
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Trustworthiness
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeYes
Panel PurchasedLongi
System Size6,000 KW
Purchase PriceA$0.00
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1 comment
Sunline Energy
Katie W.Sunline Energy

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Amazing !! excellent !! Job done ✅

published

Amazing sales, installer

I was very much confuse to choose about products and company to install solar. Then One of the nicest guy VIC from Sunline Energy we encountered. Very friendly, very informative, and the only one to not bad-mouth other companies/products. I also liked that he was not pushy, gave us time to compare all the quotes we got, and do research on the brands he'd suggested.
The installation happened much faster than we expected, and the crew arrived on-time, finished within the quoted time-frame and didn't leave a mess behind. Super happy with the entire process

Value for Money
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation
Trustworthiness
Product Quality
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1 comment
Sunline Energy
Katie W.Sunline Energy

The reviewer stated that an incentive was offered for this review

Sumit

SumitGreater Melbourne (Outer), VIC

  • 2 reviews

Awesome service

published

Very professional and prompt service. The sales team helped untill the installation was done. Very impressive. The installers did the job safely and with minimal intervention. Special thanks to Vikrant for helping thourgout the process from start till end.

Value for Money
Customer Service
Installation
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
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1 comment
Sunline Energy
Katie W.Sunline Energy

Great service!

published

Best Experience ever! From beginning Sales to End installation, Entire process was conducted very professionally by Vik and his team. Installation was booked quickly, installer got straight to the point and didn’t stuff around with my invertor location. Paperwork sent to my distributor within days. Always answered and phone calls and emails. Excellent quality product in very competitive price. I strongly recommend Vik & Sunline energy. Thank you Vik and his team for their best efforts.

Value for Money
Customer Service
Installation
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
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1 comment
Sunline Energy
Katie W.Sunline Energy

Just perfect!

published

The panel installation process was very smooth.The installers were professional and friendly. There was no involvement required from my side. No issues were encountered during the whole process.
The post installation process was also very smooth and I was provided with all the necessary guarantee/ warranty documents.
I have also faced no issues since I installed back in April 2020.

Value for Money
Customer Service
Installation
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Panel PurchasedTrina honey 330 Watt
System Size6.6 KW
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1 comment
Sunline Energy
Katie W.Sunline Energy
Arnold L

Arnold LGreater Melbourne (Outer), VIC

  • 2 reviews
  • 6 likes

Highly Recommended

published

From sales to tech, they are always there every steps in the way. One phone call to ask any queries, within an hour someone would get back to you before you know it! I never regret to have my solar installed by Sunline Energy, hats off!!!

Value for Money
Customer Service
Installation
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Panel PurchasedLongi
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2 comments
Sunline Energy
Katie W.Sunline Energy
Arnold L
Arnold L
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Experts in solar Market

published

I would like to recommend sunline energy to anyone who is looking for solar panels.. i have received great service and really happy with overall experience.. everyone from sunline team was professional and great shout out to mick and Vik for their assistance from strat to finish..

Value for Money
Customer Service
Installation
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
1 comment
Sunline Energy
Katie W.Sunline Energy

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Solar instalment

published

Sunline energy service provides exceptional customer service , excellent products , easily approachable staff . We are given more options so that we can compare the products and select the best . Definitely recommended.

Value for Money
Customer Service
Installation
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
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1 comment
Sunline Energy
Katie W.Sunline Energy
Paul88

Paul88Greater Melbourne (Metropolitan), VIC

  • 6 reviews
  • 3 likes

Professional from start to finish

published

I got a great price, they were flexible with panels and inverter I wanted without hesitation, happily put inverter where I wanted and hid the conduit where possible.
Any questions I had were answered same day whether it was via email, text or mobile.
Process was quick and I'm very happy with how my system is performing even being in the middle of winter.
Highly recommend these guys.

Value for Money
Customer Service
Installation
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
System Size6.6 KW
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1 comment
Sunline Energy
Katie W.Sunline Energy
Bavi

BaviGreater Melbourne (Outer), VIC

Very Good service and installation

published

It was very easy process of getting solar installed, VIK was very friendly and responsive, Installers did a very good job, Overall had nice experience with Sunline Energy... Thanks VIK for your support

Value for Money
Customer Service
Installation
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Panel PurchasedJinko 330w
System Size6.3 KW
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1 comment
Sunline Energy
Katie W.Sunline Energy
Praveen B

Praveen BGreater Melbourne (Metropolitan), VIC

  • 2 reviews
  • Verified customer

Great Experience from sales to installation, Highly recommend them !

published

Vik from Sunline Energy team was very helpful rite from the start in guiding us to rite solar system with best price in the market. He was responsive and a great installation.

Value for Money
Customer Service
Installation
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
1 comment
Sunline Energy
Katie W.Sunline Energy
ann56

ann56Greater Melbourne (Metropolitan), VIC

  • 2 reviews

Honest company

published

Had solar system installed last week All dealings with this company were very professional and responded to our questions promptly without estimation So far very happy we had a few questions prior to signing the contract and these were explained and confirmed by email setting our mind at peace The installation was due toward the end of month but was even done earlier I dealt with them mostly on messenger which was great as I had instant answers even after hours The price was good and they were accommodating with choice of inverter and panels which we researched extensively before buying VIK was prompt and curtious

Value for Money
Customer Service
Installation
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Panel PurchasedSolis inverter Risen panels
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1 comment
Sunline Energy
Katie W.Sunline Energy
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Excellent Services!!

published

We have recently done solar job from Sunline energy. very happy with the quote, prompt response every time from Vick and than smooth and quick installation from Mick and this team has given us great experience of customer service and end of end solution as per our requirement. We are very happy that we choose Sunline energy and we definitely recommend them!!

Value for Money
Customer Service
Installation
Product Quality
Incentivised ReviewNo
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1 comment
Sunline Energy
Katie W.Sunline Energy

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Brijesh

BrijeshGreater Melbourne (Outer), VIC

  • Verified customer

Professional, roofline solar s/m supply and installers in Melbourne 100% hassle free, cost effective, local call centre.

published

Choose these guys if you are after Professional, roofline solar system supply and installers in Melbourne. 100% hassle free, cost effective, with local call centre.
You have to push them for getting the safety inspector to turn up soon after the system is installed ( note: safety inspectors are from department outside of these guys but without inspectors approval the system won't be switched on)

Value for Money
Customer Service
Installation
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Panel PurchasedCanadian pannels
System Size6.5 KW
Purchase PriceA$3,000.00
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1 comment
Sunline Energy
Katie W.Sunline Energy
Atul L.

Atul L.

  • 3 reviews

Highly recommend

published

Worth getting solar from sunline energy. Great price offered by them. Professional team and whole process was done smoothly on time as promised. No hassles at all. Thanks so much.

Incentivised ReviewNo
1 comment
Sunline Energy
Katie W.Sunline Energy

Great experience

published

Whole process was very easy. Excellent service from day 1. Amazing experience from start to finish. Very professional team, amazing service overall. They installed my solar system in a timely manner and it’s all works. Thank you.

Value for Money
Customer Service
Installation
Product Quality
Incentivised ReviewNo
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1 comment
Sunline Energy
Katie W.Sunline Energy
  • Verified customer

Professional service

published

It was amazing company
Good customer service
Paper works were done quickly
Professional installation
Installers were on time. They did a wonderful job
No issues till now with the installation
I recommend this company

Value for Money
Customer Service
Installation
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
1 comment
Sunline Energy
Katie W.Sunline Energy
Page 1 of 4

Questions & Answers

Michael Z.

Michael Z.asked

Who are the best people to instil
Solar energy

1 answer
Sunline Energy
Katie W.Sunline Energy

Hi Michael, if you live in Victoria we recommend SunLine Energy for your solar installation. For a quotation email us at info@sunlineenergy.com.au with your requirements, or feel free to ring our office on 1300 767652.

Get an answer from our members and Sunline Energy representatives

Details

CategorySolar Panel Installers and Solar Retailers
Contact Number 1300 76 76 52
Email Address info@sunlineenergy.com.au
24-Hour Phone Contact No
Online Live Chat No
Clean Energy Council MemberYes
After Sales ServiceYes
Services ProvidedInstaller and Solar Product Retailer

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