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Sunline Energy
4.7 from 68 reviews

Reviews

4.7

68 reviews
5
(62)
4
(2)
3
(0)
2
(0)
1
(4)
  • Value for Money
    4.8 (58)
  • Customer Service
    4.9 (59)
  • Installation
    4.9 (55)
  • Product Quality
    4.9 (58)
  • Return Claim MadeYes (1) · No (56)
  • Warranty Claim MadeYes (1) · No (53)
  • Purchase PriceA$2,692.27 (15)
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Sumit

SumitGreater Melbourne (Outer), VIC

  • 2 reviews

Awesome service

published

Very professional and prompt service. The sales team helped untill the installation was done. Very impressive. The installers did the job safely and with minimal intervention. Special thanks to Vikrant for helping thourgout the process from start till end.

Customer Service
Value for Money
Installation
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
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1 comment
Sunline Energy
Katie W.Sunline Energy

Great service!

published

Best Experience ever! From beginning Sales to End installation, Entire process was conducted very professionally by Vik and his team. Installation was booked quickly, installer got straight to the point and didn’t stuff around with my invertor location. Paperwork sent to my distributor within days. Always answered and phone calls and emails. Excellent quality product in very competitive price. I strongly recommend Vik & Sunline energy. Thank you Vik and his team for their best efforts.

Customer Service
Value for Money
Installation
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
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1 comment
Sunline Energy
Katie W.Sunline Energy

Just perfect!

published

The panel installation process was very smooth.The installers were professional and friendly. There was no involvement required from my side. No issues were encountered during the whole process.
The post installation process was also very smooth and I was provided with all the necessary guarantee/ warranty documents.
I have also faced no issues since I installed back in April 2020.

Customer Service
Value for Money
Installation
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Trina honey 330 Watt
System Size6.6 KW
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1 comment
Sunline Energy
Katie W.Sunline Energy
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Arnold L

Arnold LGreater Melbourne (Outer), VIC

  • 2 reviews
  • 6 likes

Highly Recommended

published

From sales to tech, they are always there every steps in the way. One phone call to ask any queries, within an hour someone would get back to you before you know it! I never regret to have my solar installed by Sunline Energy, hats off!!!

Customer Service
Value for Money
Installation
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Longi
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2 comments
Sunline Energy
Katie W.Sunline Energy
Arnold L
Arnold L

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Experts in solar Market

published

I would like to recommend sunline energy to anyone who is looking for solar panels.. i have received great service and really happy with overall experience.. everyone from sunline team was professional and great shout out to mick and Vik for their assistance from strat to finish..

Customer Service
Value for Money
Installation
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
1 comment
Sunline Energy
Katie W.Sunline Energy

Solar instalment

published

Sunline energy service provides exceptional customer service , excellent products , easily approachable staff . We are given more options so that we can compare the products and select the best . Definitely recommended.

Customer Service
Value for Money
Installation
Product Quality
Return Claim MadeNo
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1 comment
Sunline Energy
Katie W.Sunline Energy
Paul88

Paul88Greater Melbourne (Metropolitan), VIC

  • 5 reviews
  • 3 likes

Professional from start to finish

published

I got a great price, they were flexible with panels and inverter I wanted without hesitation, happily put inverter where I wanted and hid the conduit where possible.
Any questions I had were answered same day whether it was via email, text or mobile.
Process was quick and I'm very happy with how my system is performing even being in the middle of winter.
Highly recommend these guys.

Customer Service
Value for Money
Installation
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
System Size6.6 KW
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1 comment
Sunline Energy
Katie W.Sunline Energy
Bavi

BaviGreater Melbourne (Outer), VIC

Very Good service and installation

published

It was very easy process of getting solar installed, VIK was very friendly and responsive, Installers did a very good job, Overall had nice experience with Sunline Energy... Thanks VIK for your support

Customer Service
Value for Money
Installation
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Jinko 330w
System Size6.3 KW
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1 comment
Sunline Energy
Katie W.Sunline Energy
Praveen B

Praveen BGreater Melbourne (Metropolitan), VIC

  • 2 reviews
  • Verified customer

Great Experience from sales to installation, Highly recommend them !

published

Vik from Sunline Energy team was very helpful rite from the start in guiding us to rite solar system with best price in the market. He was responsive and a great installation.

Customer Service
Value for Money
Installation
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
1 comment
Sunline Energy
Katie W.Sunline Energy
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ann56

ann56Greater Melbourne (Metropolitan), VIC

  • 2 reviews

Honest company

published

Had solar system installed last week All dealings with this company were very professional and responded to our questions promptly without estimation So far very happy we had a few questions prior to signing the contract and these were explained and confirmed by email setting our mind at peace The installation was due toward the end of month but was even done earlier I dealt with them mostly on messenger which was great as I had instant answers even after hours The price was good and they were accommodating with choice of inverter and panels which we researched extensively before buying VIK was prompt and curtious

Customer Service
Value for Money
Installation
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Solis inverter Risen panels
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1 comment
Sunline Energy
Katie W.Sunline Energy

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Excellent Services!!

published

We have recently done solar job from Sunline energy. very happy with the quote, prompt response every time from Vick and than smooth and quick installation from Mick and this team has given us great experience of customer service and end of end solution as per our requirement. We are very happy that we choose Sunline energy and we definitely recommend them!!

Customer Service
Value for Money
Installation
Product Quality
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1 comment
Sunline Energy
Katie W.Sunline Energy
Brijesh

BrijeshGreater Melbourne (Outer), VIC

  • Verified customer

Professional, roofline solar s/m supply and installers in Melbourne 100% hassle free, cost effective, local call centre.

published

Choose these guys if you are after Professional, roofline solar system supply and installers in Melbourne. 100% hassle free, cost effective, with local call centre.
You have to push them for getting the safety inspector to turn up soon after the system is installed ( note: safety inspectors are from department outside of these guys but without inspectors approval the system won't be switched on)

Customer Service
Value for Money
Installation
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Canadian pannels
System Size6.5 KW
Purchase PriceA$3,000.00
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1 comment
Sunline Energy
Katie W.Sunline Energy

Highly recommend

published

Worth getting solar from sunline energy. Great price offered by them. Professional team and whole process was done smoothly on time as promised. No hassles at all. Thanks so much.

1 comment
Sunline Energy
Katie W.Sunline Energy

Great experience

published

Whole process was very easy. Excellent service from day 1. Amazing experience from start to finish. Very professional team, amazing service overall. They installed my solar system in a timely manner and it’s all works. Thank you.

Customer Service
Value for Money
Installation
Product Quality
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1 comment
Sunline Energy
Katie W.Sunline Energy
  • Verified customer

Professional service

published

It was amazing company
Good customer service
Paper works were done quickly
Professional installation
Installers were on time. They did a wonderful job
No issues till now with the installation
I recommend this company

Customer Service
Value for Money
Installation
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
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1 comment
Sunline Energy
Katie W.Sunline Energy
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Excellent service

published

Its been pleasure to do a business with Sunline energy. Vik from solarline communicated to us throughout the whole installation process. He explained everything in detail and gave very good customer service.Fantastic job guys.

Customer Service
Value for Money
Installation
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Longi
System Size6.6 KW
Purchase PriceA$0.00
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1 comment
Sunline Energy
Katie W.Sunline Energy

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Vijayaraghavan I.

Vijayaraghavan I.Greater Melbourne (Outer), VIC

  • Verified customer

Very smooth process to get the solar done

published

I had to upgrade from Polycrystalline to Monocrystalline panels which Sunline Energy gave me a competitive price. Vik answered all my queries in a timely and professional manner and explained the whole process from sales to installation thoroughly. The installation team were professional and done a great job installing the solar panels. It took a while for the inspector to provide Certificate of Electrical Safety after the installation which was done just before the Christmas break.
I recommend Sunline Energy for their ease and efficiency in their customer service.

Customer Service
Value for Money
Installation
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Jinko Cheetah 330W
System Size6.6 KW
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1 comment
Sunline Energy
Katie W.Sunline Energy

amazing more than thoughts!!

published

Very simple process from start till installation, friendly and cooperative team, explained all process in very professional manner. scheduled and worked within given time frame, happy to recommended evety one who wishes to have solar system.

Customer Service
Value for Money
Installation
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
1 comment
Sunline Energy
Katie W.Sunline Energy
Ingrid

IngridGreater Melbourne (Outer), VIC

Fantastic service! Great team. Highly professional

published

No issues whatsoever. Straight forward, simple and fast sign up. The whole process was very easy. Installation within weeks. Professional, friendly staff. Good communication with follow up calls. Tidy workmanship. Couldn’t be better. Highly recommended

Customer Service
Value for Money
Installation
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased ZNSHINE 330W
System Size6 KW
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1 comment
Sunline Energy
Katie W.Sunline Energy
Songs of Yvonne -.

Songs of Yvonne -.Greater Melbourne (Metropolitan), VIC

  • Verified customer

very smooth on processing our needs to get the solar..

published

from the beginning i have many flyers and calls to get a solar.. but unfortunately Vic and Sunline have the better offer than others. we dont have enough on the pocket after we get the house. but for the help of them. we easily get it without any problems or issues... Thanks also to the installer and customer service. they are great and very friendly .. Thank you guys!! - Sherwin M.

Customer Service
Value for Money
Installation
Product Quality
System Size6.6 KW
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1 comment
Sunline Energy
Katie W.Sunline Energy
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Questions & Answers

Michael Z.

Michael Z.asked

Who are the best people to instil
Solar energy

1 answer
Sunline Energy
Katie W.Sunline Energy

Hi Michael, if you live in Victoria we recommend SunLine Energy for your solar installation. For a quotation email us at info@sunlineenergy.com.au with your requirements, or feel free to ring our office on 1300 767652.

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