309 reviews
AI reviews summary
Pros
Verdict
Customer sentiment for Super Sleeper Pro is overwhelmingly positive, with many consumers highlighting major improvements in sleep quality, joint relief, and overall bedding comfort. While a subset of reviewers experiences challenges with heat retention, firmness preferences, or occasional customer service delays, the majority are highly satisfied with the products and prompt delivery.
The fantastic sales man and he delivered the bed and assembled it for me he was so efficient and polite will derfinatly recommend him to every one he is an asset to your company
Reviews with attachments
I was surprised how the marshmallow super sleeper was so soft and comfortable. I have been having the best sleeps and no back ache or neck ache since. Thank you for the best product. It would be great if it had a washable cover. Instead of washing the whole super sleeper topper Show 3 replies
I've purchased the Marshmallow underlay, the double doona, 3 sets of sheets, & received FREE 4 Marshmallow pillows. Very happy with the products, feels like a new squishy bed, having trouble making the bed! Show details · 1
Fast prompt delivery of my QB Super Sleeper Pro Marshmellow Topper with bonus pillows.. It's divine.!! Ridiculously comfy, snuggles into your body for the utmost comfort and support.. I could not be happier with my purchase.. Highly recommend to anyone.. Show details · 1
We bought a Super Sleeper pro mattress cover for an old, far too soft mattress in the now spare room downstairs where relatives staying over had complained of soreness getting up in the mornings... NO MORE COMPLAINTS... everyone loves the comfy bed now Show details · 1
Great comfy mattress topper would have given 5 stars only it does not fit my bed as well as my past topper, very sloppy. Show reply
2 very small imperfections on one pillow case. Issue was immediately resolved with pleasantness & efficiency. Replacement set of pillow cases have been shipped & will arrive within a couple of days. 5 Stars & the highest recommendation to purchase from this company. WELL DONE & THANK YOU! Show details · 2
The delivery time was great . The sheets are not as soft as they say, I have washed them several times and am still hopeful they will soften. Show details · 1
Latest follow-ups
I had to unfortunately return the item and the return process and refund process was so simple and a very quick refund. Show reply
Follow-up · I wrongly ordered the Super Sleeper Pro instead of the Topper. The return process was so easy and straight forward.
The mattress topper was great and the pillows where so comfortable Show reply
Follow-up · It's gone lumpy had to prop it up with pillows under the mattress not getting a good night's sleep anymore
Having problems tracking down my sheets they haven't turned up. I've gone above and beyond to track these with no luck with so ever. And to be honest the customer service is pretty average. I ask for a copy of who signed for it and that never… Read more
happens ive emailed several times with nothing helping in return. Not sure what else I can do to be honest. The sheets cost me almost $270 and I got nothing to show for it. Super disappointing . Might have yo go to consumer protection as ive had no effort on their end at all. I want buy anything again. It ducks really :(
Follow-up · My sheets are to die for.. Best night sleep ive had.. Thry are deluxe soft fior my new huge mattress like a glove.. i highly recommend these sheets to anyone ... Beautiful
Positive reviews
The add should include the cost for each bed size .I thought I was paying $169.00 until I was told that my queen size mattress was going to cost me more. Paid the new price. I am happy with the mattress. not sure if I was offered a reward for my review. Show details · 1
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I really love how cosy and comfortable the Super Sleeper Dream Sheets are. The fitted sheet stays tucked in and the elastic is wide so holds the sheet more securely. There Is no piling with the cotton sheets unlike others containing polyester. We have bought them for our caravan as well as our home. We are so pleased with these quality sheets. Thank you. Julie G. Show reply
Was not going to this expense $359 for queen size but due to an impending full knee replacement surgery coming up thought this maybe a good purchase whilst going through rehabilitation. The topper has improved the height of my bed whilst it is firm I love it and find it very comfy! 2 pillows included in deal were a bonus! Needs a couple of days to completely flatten out before using hoping it will really help me after my operation! Show details · 1
Negative reviews
Brought a new topper from this business as my previous one was over 5 years old as I thought it wasn't supporting me anymore but after receiving my new topper I don't think it's as comfortable as my older one as it doesn't seem as luscious (soft). Whether I didn't pick the correct one I'm not sure or whether the manufacturer has changed it. To me… Read more
it doesn't feel the same but the new one does let me get to sleep. But my previous super sleeper topper seemed thicker maybe the toppers have gotten shrinkflation like other products have these days.
Thank you for sharing your detailed feedback.… Read more
I was very impressed by the fit as I have a deep mattress. Unfortunately the rest was disappointment. I expected smooth as silk but the sheets feel hairy and itchy to me
Follow-up · No I didn’t buy more. I had washed before using and have since. They continue to feel ‘hairy’ I am using them on cold night wearing pjs. Can’t use the pillow cases. Am still more than happy w fit. They are the luxury set.
I rang straight away with in 2 minutes about the order with order number. I mistakenly got single for the free one instead of the queen and got the machine saying you will get back to me. Still waiting. So needless to say i received one i cant use. Very poor service.
Hi there, Thank you for taking the time to… Read more
Recent reviews
The Super Sleeper Pro has increased the comfort of my bed 100%. I don't seem to be tossing and turning as much and haven't been waking up with sore hips and knees. Very happy with my purchase. Show details · 1
I got the marshmellow mattress topper for my niece as she has back and hip pain and couldn't afford a new mattress. So I got this for her birthday. Delivery was very quick. She had it in time for her birthday. She is very happy with it and tells me she no longer has back pain! There were no problems with ordering or delivery.....very happy all round with the total experience. Show details · 1
Every order i have placed with Super Sleeper has been delivered as promised with no hastle, plus the sheet set and the matress topper are of very high standards, i am very pleased with my purchases top marks Super Sleeper co Show details · 1
Over the past couple of weeks my sleep has improved from 1-2hrs a night to almost 6hrs now. The super sleeper pro is quite comfortable as are the pillows. I highly recommend this for anyone suffering with back issues, as I have from military service gone wrong. Show reply
Find out how Super Sleeper Pro compares to other Bedding Shops
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We love the Super Sleeper Pro. It is so comfortable. My partner was getting sore hips before but that doesn’t happen anymore because of the super sleeper pro. Excellent. Show reply
We originally brought the Super Sleeper Mattress Topper Pro which was perfect at the time, it was firm but softer than our original mattress. However after a few years and a few more aches and pains we decided to try the Marshmellow™ Plush Mattress Topper and it is just that little bit softer, so perfect for us! Show details · 1
I have already provided a review about the Super Sleeper King Size sheets that I purchased. I am very happy with them. Extra happy that I got two sets for the price of one!!! Cyndy Show reply
This is our second Super Sleeper Pro. There is nothing wrong with the old topper just the cover , however we thought with the improvements this one would be better for us. I would highly recommend this topper particularly for elderly. I used to struggle getting up now no issues, no more sore backs for , my husband has had a disc removed pain free , comfort for sleeping Show reply
This order I got more pillows and the marshmallow mattress topper. The pillows are wonderful and I now have them on all the beds and in the caravan. The marshmallow topper isn’t as a good as I had hoped. Probably not as ‘deep’ therefore not as ‘cushioned’ or soft. Will look at replacing with something else more comfortable. Show 2 replies
Follow-up · Was asked to do a follow up review on DELIVERY. Quite good I think it was within the week to 10 days, and given I am rural that’s not bad THICKNESS. Because it has the weave sown to prevent bunching of filler it varies in thickness from a few mm to around 7 to 12mm. I absolutely acknowledge everyone has a different expectation and I would suggest… Read more
Absolutely wonderful to sleep on. My back did not ache all night which was wonderful. Usually I toss and turn all night. I haven't since I have been sleeping on my Super Sleeper Pro. Show 2 replies
I was not at all happy about my mattress topper. It was never advertised as ‘memory foam’ and that’s what it is. When you lay on it it forms an indent and it hard to turn over or move in the bed. I’m not having a better sleep. I can NOT recommend it at all Show details
Hi Elaine, Thank you for taking the time to… Read more (+1 reply)
lovely soft addition to mattress - however there has formed a large area in the middle (where we dont sleep obviously) and after a month only now is like a large ridge - both of us feel so though we are sliding out of bed .... any advice please welcome ??? Show reply
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