A complete bucket of crap
After day one , stove bench top had huge bubble, pantry plastic surround not glued at all , hole in ceiling inner sheet in wardrobe had large damage to it ( not hard to miss ) table been replaced , piano hinges replaced after two months , table leg stuck on with seal as tic as bolt striped , plastic edges in side storage hatch held on with masking tape , all window inside surround not sealed insects and leaves get through as u can see daylight , ensuit rollers broken twice ( they come from a hardware chain ) cupboards struts all weak some won’t...hold up , all outside storage hatch locks not adjusted and come lose , vanity sink plug would not hold water with plug down , both roof hatches rusted mesh baldly , fan on hatch stuffed , soap holder lasted two weeks before broken , both water tank nuts where only done up 3/4 of way lucky they are lock nuts , door surround on inside not fitted correctly, water rang gauges give false readings, sullage tank drain outlet pipe very loose , outside fold up table top had been marked by glue of something on it , one battery would not hold charge , had to fix leaking water line fittings myself , washing machine held in by angle aluminium screws loose and now not working properly, radio aerial hanging down not tightened properly. I had a 2012 supreme mark 2 spirt that was a great van so l updated to a new leader stock van ( what a bad mistake ) warranty follow up not up to scratch . The quality control person should be ashamed of what is going out the door . I suggest micheal prosenik get around the factory and see some of the product leaving his joint .
The best van I have ever owned
Just purchased a 1996 Suprane get away 15 feet I have had 12 caravans in my life this little supreme would be the best constructing it is the best layoutVery comfortable and being fully insulated feels good beautiful van to tow Plenty of room on the bed Plenty of room on the bedQuality of his van is second to none
I agree with your Cheryl from WA - would never go near Supreme Caravans again and would definitely never recommend to anyone. We purchased a second hand van in April this year. During handover we were assured that the van had been inspected and checked over and there were no problems. A month later, still had not used the van, it had a flat tyre. The tyre company that replaced it said that all the tyres were badly shredded and that the brakes had not been checked either. Again when we collected the van the Service Manager assured us that e...verything has been looked over. We had to spend another $500 getting the new tyres put on and when we called Wayne at Supreme Caravans in Campbellfield he said he would get management to call us back re some compensation for the tyres. This never happened and after numerous calls and emails both Wayne and management are refusing to deal with the matter or even acknowledge that when we collected the van, we were told by the Handover person that "we should take the van out and if there were any problems to bring it back" and now they are all denying that this was said. So now we are left with a van that we are unsure is safe and are worried about taking it anywhere. Supreme Caravans are a despicable company and from the looks of the reviews that have been posted there are a lot of unhappy people. You should be ashamed of yourselves and if anyone reading this goes to the Campbellfield branch - do not deal with Wayne or even buy from these dodgy people. Not even worth a one star rating.
Super happy with our Supreme Spirit SS6.0
We’ve had our Supreme Spirit SS6.0 for a year now and are super happy with it. We dealt with the factory sales team at a show when we ordered our van. They where professional, knowledgeable and worked hard to give us the deal we were happy with. They kept us informed during the build and delivery process. Can’t fault the build quality, it is solid with a high level of attention to detail. It is proving to be a reliable performer with every use. Would definitely buy another Supreme.
Would never touch a supreme again.
We have a 3 year old supreme classic. Nice van but have just had our 7th major thing go wrong. This time an illeagal power inlet to van which fused onto our cord. Have had to replace gas regulator . Trip out switch. 2x taps. Roof hatches in bathroom and shower, kept going up slightly when travelling. Very frustrating and shocked now to find out this electrical fitting is illeagal.
Supreme Territory was everything we needed.
We purchased our Supreme 21' Territory in 2019 and have not been able to fault it.
We did much homework and many people make the mistake of thinking the Saleman knows everything - they don't! Don't be afraid to ask questions directly to the manufacturer themselves if you are unsure. On delivery, one of our water tanks had a split in it, which was replaced very quickly by George Day Caravans in Perth. Our handover was comprehensive and they even delivered the caravan to our home address as our tow vehicle had not arrived. The van was immacula...
Supreme Territory 2020
Picked up our new Caravan 22.07.2020 from Supreme Caravans, Burleigh Heads. The whole process has been very smooth & efficient. The Handover was very professional. Thank you Leigh for taking the time to go over the Caravan & various products within it, arrange for the minor issues to be attended to and all the tips! Thanks also to Stephanie who ensured our Trade-in went smoothly, your advice along they way really helped! Not forgetting Shane who dealt with the Caravan we were trading. Last but not least thanks to Eddie.
The caravan m...eets all our needs and every staff member we came in to contact with along the way were professional, personable and, best of all, there was no high pressure selling techniques. They obviously have confidence in their product. My only suggestion would be to ensure the detailing was completed to a higher standard (especially as we are in the middle of a pandemic - COVID-19). We can’t wait to use our Caravan! Bev & Steve T
Do not be misled.
Photos and emails to prove they are dishonest. Check the swaying by towing it yourself being aware it is empty before you hand over the final payment. Check the weigh bridge certificate is not a $20.00 cash job to certify the weights are correct as we got.
We picked up our new Spirit in October 2018 from the Tweed Heads outlet and have used it quite a lot. The quality of the van is solid and all the appliances in the van have worked as expected. We are looking forward to using it extensively in the future.
We have had a Supreme Classic and now a Leader Palladium. Both caravans have been Serviced at Supreme's Merola Way Service & Warranty factory and have found that the staff cannot do enough for the customer. The service and warranty issues are prompt and communication is excellent. Lachlan, Arts and Daryl are a credit to the Supreme / Leader's team.
I received excellent service at Supreme's Factory Service Centre. I had the ATM upgraded on my Supreme Classic 1760 caravan, I am pleased with the result.
Thank you to Lachlan and the reception staff.
our pick up
we picked up our Supreme classic tourer amidst all their hype re the pick up excitement that you were supposed to feel that was supposed to be generated by them but the excitement of picking up our new van was not as per their statements probably because we were previous owners with a trade in not requiring their OVERPRICED EXTRAS AND ADD ONS needing only a new set of anti sway bars which they fitted for us for a lot more than it was worth. Whilst waiting we were informed that coffee was only available at the nearby shop whilst we waited.Great van very happy but felt very let down as we drove home
Would highly recommend!
We recently had an accident in our caravan and after having some work done at Christmas and being extremely satisfied we asked the insurance company if we could take it to Darryl and Lachlan at Supreme Campbellfield to have it repaired. We could not fault the service they were amazing! Would highly recommend.
Unfortunately we recently had to have an insurance claim. All at the service centre were thorough and great to deal with. Everything ran smoothly with excellent communications and updates. A special thanks to Lachlan who made sure everything was correct and that the process ran smoothly.y
Supreme Caravans - Impressive Caravans & Staff
We just had our 2017 Leader Gold Caravan serviced in Melbourne. The staff were accommodating in all our requests and lovely to deal with.
It was a big process choosing a Caravan to suit our family of six, We couldn't be happier with our Van and highly recommend Supreme/Leader.
Questions & Answers
Where does the 12volt wires run as a lots of my lights stopped working all at once replaced fuse boxes made no difference as they were doggy though there might be a broken wire somewhere
Check if there are any furs at the battery
What is the hot water tank made off in a 2010 supreme tourer
How long should the auxiliary fridge fan run for on my 2017 supreme van?
I run mine during day if temp is above 28 deg as I have a roof mount vent as well
Get an answer from our members and Supreme Caravans representatives
|Category||Physical Shops and Caravan & Camper Trailer Shops|
|Seller Type||Manufactures Own Products|
|After Sales Service||Yes|
|Manufacturer Warranty||3 year(s)|
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