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Sydney Tools ACT
4.6 from 90 reviews

Reviews

4.6

90 reviews
5
(73)
4
(11)
3
(1)
2
(0)
1
(5)
  • Product Quality
    4.0 (4)
  • Return Claim MadeYes (1) · No (5)
  • Shipping
    1.0 (1)
  • Customer Service
    3.7 (6)
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James S.

James S.Canberra Central 2602, ACT

WORST PLACE FOR TOOLS

published

Worst place you could possibly shop at. I would not recommend shopping here. Workers are rude and disrespectful, they were all on their mobile phones, when asked for assistance they brushed my question off. I bought a drills that broke within the week when asked for a refund I was told that they don’t offer refunds. DO NOT SHOP HERE!!!!!!!!!!!

Customer Service
Product Quality
Shipping
Return Claim MadeYes
Store LocationMitchell, A.C.T
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Great customer service

published

I was assisted in store today by Dean. He was incredibly knowledgeable about your products and was quickly about to assist me get the tools that I needed. Great customer service.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationMitchell ACT
See all answers
Peter S.

Peter S.Canberra Central 2601, ACT

  • 2 reviews

Customer Service

published
Customer Service
Return Claim MadeNo
Store LocationMitchell act
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Alex K.

Alex K.Canberra 2600, ACT

Great service

published

Went to sydney tools mitchell Asked Dean to help me locate a new product that they had just got in showed me to It, also had great knowledge of the other products I purchased was and very helpful and was friendly cheers :)

Customer Service
Product Quality
Return Claim MadeNo
Store LocationMitchell act
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Teresa

TeresaCasey 2913, ACT

  • 2 reviews

Don't ever purchase anything from Sydney Tools!!

published

We purchased a Milwaukee edge trimmer in October. We used it in November and it worked well. We went to use it again and it kept on turning on and off. We returned it and told the Mitchell ACT store and they told us that it needed to go back for repairs....not bad for a new product!! It is now January and after many calls to get an update, we are none the wiser. Terrible service and I will never shop there again. I will also tell all our friends of our terrible experience and recommend Bunnings Warehouse.

Store LocationMitchell ACT
Maria

MariaTuggeranong 2620, ACT

Excellent customer service

published

I phoned Sydney Tools and spoke to the store manager Luke. I explained to him that we'd had a few tools stolen (which we had previously purchased from Sydney Tools) and we needed a quotation for their replacement. Luke was happy to oblige (even though I was not promising a sale, it was for insurance purposes) and gave me his email address so that I could forward him the details. He responded with an itemised quotation within 2 hours. Thanks for the friendly, hassle-free service.

Customer Service
Return Claim MadeNo
Lance

LanceCanberra

Thieves

published
Shop LocationACT, Fyshwick
Brent

BrentCanberra 2600, ACT

Daniel @ Fyshwick is a damn Legend

published
Customer Service
Product Quality
Return Claim MadeNo
Store LocationSydney tools Fyshwick
See all answers

Over the phone service

published

Helped out big time in what I was trying to find out. Good bloke... I never had any dramas when dealing with Sydney Tools.

Shop LocationACT, Fyshwick
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Service excellent

published

I went in to Fyshwick store on Saturday as I had lost my user manual for a Gensafe Generator and by Tuesday they had emailed me a copy but when I rang your Warrawong store previously I was told that they could not help me.

Shop LocationACT, Fyshwick

Good service

published

Great service ... easy to deal with ... extremely helpful and polite

Shop LocationACT, Fyshwick

very helpful

published

Very helpfull and great to deal with,they keep most things in stock if not fast turn around on orders.very compeditive pricing

Shop LocationACT, Fyshwick
Adam

AdamSydney

  • 2 reviews

Sydney Tools is the best

published

I bought a generator from Luke in the Fyshwick base, not only did he look after me with price, he took the time to take me through each model until we found the one that suited my needs. Speak to Luke in Fyshwick he certainly knows his stuff!

Shop LocationACT, Fyshwick

support customer with theft claim

published

Sheldon, assisted me in supplying details of my latest purchases which have just been stolen, this enables me to get a list to the police quickly

Shop LocationACT, Fyshwick

Professional, responsive service

published

Rang to buy a sliding miter saw and saw stand. Got good advice from a staff member named Daniel on the one I was interested in. On receipt of delivery, found that a small lug on the saw stand did not have a screw thread, as it should have. Received expeditious service in sorting out a replacement part with manufacturer (Makita). Now just awaiting delivery of the replacement part.

Shop LocationACT, Fyshwick
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Top Job

published

Exceptional attention to detail and customer needs
Great communication and Patience in reaching a deal that I was very happy with .
Cheers Jake I'll be Back

Shop LocationACT, Fyshwick

sydney tools

published

always friendly staff that know there job, I'm as always very happy with the service and prices, the only place i shop for tools ect.

Shop LocationACT, Fyshwick

customer service

published

Every time I request a quote or have questions about equipment, I get very prompt service and Will is always very helpful.

Shop LocationACT, Fyshwick

Very friendly and co operative service

published

Nice to deal with and nothing is any trouble.
A great range of products and if they haven't got it in stock, they will get it ASAP.

Shop LocationACT, Fyshwick

service

published

Jordan Place at Fyshwick efficiently processed a credit note that had been overlooked by counter staff.
I would rather have had a refund but needs must and Jordan is not responsible for company policy.
So, thank you Jordan

Shop LocationACT, Fyshwick
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Questions & Answers

PAUL P.

PAUL P.asked

ACT, Fyshwick

my name is paul pagel i am a quilified locksmith and looking for a carea change

1 answer
kizz j.
kizz j.

Go back to school and learn how to read and write first.

PAUL P.

PAUL P.asked

ACT, Fyshwick

i would realy like to apply for a job with your componey

1 answer
Fired Up
Fired Up

What is ‘realy’ and ‘componey’?

PAUL P.

PAUL P.asked

ACT, Fyshwick

can i apply fo a job

No answers

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