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Sydney Tools NSW, Gregory Hills

Sydney Tools NSW, Gregory Hills

4.4 from 13 reviews

Reviews

4.4

13 reviews
5
(11)
4
(0)
3
(0)
2
(0)
1
(2)
  • Product Quality
    5.0 (6)
  • Return Claim MadeYes (2) · No (4)
  • Shipping
    5.0 (1)
  • Customer Service
    4.4 (7)
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Perfect customer service

published

After having issues with other tool stores, I came to Sydney tools and was immediately assisted by James he answered all my questions and helped me out on a awesome deal, since then James and other staff members have been amazing on organising all the bits and pieces I need and if they didn’t have it they got it within a couple days can’t rate the store and James highly enough will definitely be back.

Customer Service
Product Quality
Luke Mitchell

Luke MitchellSydney Surrounds, NSW

So easy to deal with

published

So easy to deal with got me exactly what I wanted and saved me hundreds compared to other places, cheers Scotty for hooking me with a great deal appreciate it

Customer Service
Product Quality
Return Claim MadeNo
Store LocationGregory hills
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Dave N.

Dave N.Sydney, NSW

Excellent products, great deals

published

The guy at Gregory Hills gave a great package deal on Milwaukee tools. His product knowledge was outstanding and we came away with exactly the required tools. Highly recommended salesman.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationGregory Hills
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Excellent costume service

published

Ahmed, has done an excellent job on customer service and sales, has honestly help me out so much Im am very happy with my purchase and deal that I got. Thanks Ahmed Gregory hills

Customer Service
Product Quality
Return Claim MadeYes
Store LocationGregory hills
See all answers
1 comment
Sydney Tools
Sydney ToolsSydney Tools

The reviewer stated that an incentive was offered for this review

Csrl

CsrlTasmania

  • 3 reviews

Great service even though Im in Tasmania

published

Ali has served me twice now once in store and once on the phone. He has always shown a great interest in what I am doing and has given me great service and advice. I live in Tasmania and with the free postage it is well worth calling Ali for the best deal.
Thanks again I will be back.

Customer Service
Product Quality
Shipping
Return Claim MadeNo
Store LocationGregory Hills
See all answers
Nahid

NahidSydney, NSW

Refund policy

published

No staff knows when the refund will be processed. Not even idea 1/2 week time. The staff member replied- only the Direct process the refunds and he does not have all day to do this.

Customer Service
Return Claim MadeYes
Store LocationCampbellTown
isaac

isaacSydney, NSW

Good service

published

Was after a blower, found what I needed all thanks to AHMED showed me the different types/models.
Was really helpful, in choosing the right one.
AHMED is always the go to man when I need something.

Customer Service
Product Quality
Return Claim MadeNo
Store Locationgregory hills
See all answers
Bentomryn

BentomrynBalaclava

Why are we waiting

published

Ordered tool boxes from Sydney Tools Gregory Hills 29.6.18 we were told 4 days, had numerous phone call all made by us only one call returned. 3 weeks later were told they can't tell us when our tool boxes will be in and we should go to the warehouse and collect it from Roselands. Completely unacceptable the worst service EVER.

Shop LocationGregory Hills
Bianca

BiancaSydney

  • 2 reviews

Amazing!

published

I would like to acknowledge the oustanding customer service i had experienced with Michael at Gregory Hills store. You are a fantastic human and a great at your job. Keep up the great work champion!

Shop LocationGregory Hills
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Excellent Service!

published

Was looking for a generator as a home back up. Michael from Sydney Tools was fantastic in explaining the options and benefits of the types of generators available. Michael was very professional and clearly knowledgable about the subject matter. Above all he showed exceptional customer service, he was friendly, patient and went out of his way to ensure our needs were met. I would highly recommend Sydney Tools for their product range and excellent service from the team.

Shop LocationGregorys Hill

Great Service

published

Everytime I have been into Sydney Tools at Gregory Hills, Michael has been more than helpful. It is good to speak to someone who understand the products they are selling, Michael is one of these, great knowledge without being pushing. I would recommend anyone to head in and speak to Michael about any tool queries you may have

Shop LocationGregory Hills

Great Deals

published

Sydney Tools has great deals as always, and customer service is always A1.
They are always willing to go out of there way to help customers with the best deals

Shop LocationGregory Hills
csteve16

csteve16Seven Hills

Excellent Service

published

Matias at Sydney Tools Gregory Hills has been extremely helpful and knowledgeable in his dealings with us in setting up our tools and equipment for a large civil maintenance contract. We have made multiple purchases this year and will continue to do so throughout this multi-year contract.

Shop LocationGregory Hills
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Questions & Answers

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