Does not work, checked other reviews and many 1* & no backup from Sydney Tools
Recommended in store by Sydney Tools, also has a video online.
Does not function, clearly not of merchandable quality, especially for $99.
Many other terrible reviews of same product.
Tried to return, new, in full packaging & original wrapping, credit card receipt.
Attempted to use only once.
Sydney Tools would not stand behind product with replacement (nil stock or withdrawn) credit note or warranty.
Cannot find Pinpoint, probably own brand.
So others be warned.
Plenty of reputable & better value retailers online or in store to chose from.
Steven from hoppers crossing branch of sydney tools is amazing. Super helpful and on top of his game. He was very helpful with processing the order( that was pending for a while) and getting all the items. He also offered to guide if i needed any additional help with setting up my compressor.
Top notch service and very dependable . Highly recomended.
Rude sale and customer service
I attended the Epping shop to buy an item which was priced as $45 when he scanned it to pay he said $106. I said but the tag said 45 he said maybe misplaced. I went back to get the one for 45 but couldn't find it but there are different ones. I went back and said i couldn't find it he said that is the only one we have and it wasn't. He didn't bother even check to get me my item or look me in the eye when he was talking to me he was so rude. I said shouldn't you give that to me for the marked price like other shops at the end it is your fault h...e said we are not a supermarket mate. I'm not sure how he was trained to respect the customers but sure no more shopping in that place. Very bad behavior and rude customer service. Did not offer help to get my item. I end up buying it from different place.
Helped beyond call of duty. Very grateful. Will come back to shop with us again. Thanks to the Sydney Tools Blackburn team
- VIC, Sunshine
Great customer service
Went in to Sydney tools today was approached by Matt.s he was very good with his customer service told him what I did and what I needed and he lead me to all the right tools and sorted me out with a great price couldn’t be any happier.
The reviewer stated that an incentive was offered for this review
I highly recommend this place
Ricardo is an excellent manager. Ive never experienced customer service as good as this. I was given a fantastic deal and he took the time to answer my questions. He went above and beyond by getting someone to drop the item at my place which helped me to save more money. This type of honesty and integrity and service is very rare. Well done Ricardo. Matt was also good and helpful, even when he was super busy. I'll be definitely shopping here again and telling others too. Well done guys, you are a stand out. I hope your head manager reads this and gives you guys a bonus.
Excellent customer service!
I went to see the guys at the Blackburn store & purchased the Milwaukee work bench. Dave & his team were awesome and really helped create a great experience for me to surprise my boyfriend. I highly recommend this Sydney Tools store!
Great service from the team at Blackburn
Bought an impact drill Dewalt and the guys did a great deal and great service. Will use the professional team at Blackburn again
Excellent customer service
My husband and I visited Sydney Tools Blackburn with the sole purpose of looking for a whipper snipper for me to use. We received a nice warm welcome from Ben S who showed me a light weight Makita which was exactly what I was looking for and he took the time to explain all its features to me. The store is extremely well stocked, my husband was like a kid in a lolly shop. The Makita 4 piece combo set caught his eye and after all his questions were answered about the various tools, Ben gave us a very good deal on our purchases and we walked out feeling extremely happy. Thanks Ben for your excellent customer service.
great costumer service
Had Daniel help me out, was super helpful with my enquiry and did it with a smile on his face, thanks mate!
Fantastic Customer Service
Went in to get some tools and was helped out by Daniel, excellent customer service helped me out with all my enquiries and I even left with a really cool butterfly tool knife - will definitely come back here thankyou Daniel for your hard work
Very helpful staffs and best offer
Just bought my Makita lawn mower and Markita circular saw today, the staff very helpful and give me the best offer, very happy with my purchase and looking forward to upgrade more of my garden tools
- VIC, Sunshine
Bad service and unfair treatment.
I bought a core drill they said was brand new and working for $1549 cash, the drill didn't work and took it back the very next morning, they said they'll send it away to get fixed under warranty, it's been more than a month and I'm still waiting . It seems they are happy to receive your cash but don't help if there is a problem.
Bought a part.
Phoned Sydney tools Epping Vic,spoke to Jorden who was extremely helpful and got the accessory I required,great service Jorden,you are a asset to Sydney Tools,it is very difficult to get any kind of service
these days,but you went way beyond that,you deserve a pay rise, LOL.
Unreal customer service
Matt From Sydney tools really helped me out, gave me good advice and set me up with a couple freebies to get me going as I start my apprenticeship, absolute legend sydney tools > total tools
Perfect item from Sydney tools and makita
The people at the epping branch are the best sydney tools workers!!! I have lived in sydney canberra and now melbourne and I have never been treated with respect like I did with epping branch! And im someone thats got over 20k tools from sydney tools in the past!
Jordan and Brad!
Great experience and an even better team
Great experience. Dylan was incredibly helpful, he got me sorted in ten minutes with exactly what I needed. 10/10 and without a doubt will be shopping there again. Couldn't ask for more especially in this covid madness.
Great customer service from Brad
Started out a bit rocky with some of the staff but Brad quickly fixed everything up for me and provided great customer service. Leaving a very happy customer and will deal with Brad again!
They people are sick
These people are sick they only want your money and never help if you have a problem
I bought festool sander used for 1 day and the pad doesn’t stick to sand paper they accused me of swapping the old pad
They are so dumb we spend $1025 on festool the pad is $80
If I got an old pad would it be cheaper for me to replace the pad rather buy new machine ???
Excellent Customer Service
Exceptional customer service from Brad and John (salespersons). Thanks for the additional options and in detail advice, which then I was able to choose the most appropriate product. Thank you to you both again for making the process easy.
Questions & Answers
Can you please help me with a replacement seat for a husqvarna ride on mower? Model LTH1542 hydrostatic. There are so many to pick from and I really am not sure which seat would suit this model. Many thanks
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