Went to the store , chose the Xtorque Angle driver bit holder, model no: XTAD01, $29 on the shelf ticket. Went to the counter, man said, that will be $45, I looked suprised and looked over towards the display. he said," Oh you are looking over there...OK" and then charged me $29 .
Came home check on line, price was $45!! plus $10 delivery.

Made special trip to purchase tools but waited way too long to get any service. Left the store emptied hand n not happy. I will purchase elsewhere. And lots of products with no price tags.

After ordering and receiving the item I discovered I had ordered the incorrect item ,I then contacted them and it was changed over the following work day .Cameron it was great to know good customer service still exists.Russell

Thanks for helping me resolve the dispute, and sorry for the inconvients casued and will continue shopping here. all the best and have a good weekend, really appreciate for all the help

Had an item on the shelf with a price sticker on front of shelf
Took item to register, tried to charge $50 more, when questioned was told that it was the wrong sticker even though there was multiple of that tool stacked behind the sticker
Surprisingly the correct tool was ‘not in stock’
Staff were rude and aggressive when questioned about the wrong price displayed

Wouldn’t shop with them again

This is fist time being there on Blackburn Store .The staff very helpful what I need ,will go definitely again buy more tools.

Couldn't be more happier with my new purchases!!! The young man Camron who served me i was more than helpful with my selection of cordless tools I needed.
Also he went well out of his way to explain everything about each cordless tool I was getting.
I'll be back very soon!!

Bought some tools from these guys and they supplied the wrong kit, correct kit was express couriered to my door the next morning and they threw in a free torch for my troubles.

Thanks Cam from Blackburn store, very easy to deal with and looks after his customers.

Will deal with these guys again no hesitation.

Thank you to Cameron and Steve for their amazing customer service you guys made my purchasing very easy.

Got a great deal too.

I will be using Sydney tools for pretty much all my tooling from now on.

Appreciate it guys!

My sales person was Cameron from the Blackburn store. Who was fantastic well knowledge. And takes the time to find out what applications you will be using with your tool. So he can best pick the right one for you.l purchased a few item and Can put together a fantastic package deal. Thank you Cam you are fantastic.

David from the Blackburn store was very helpful and most pleasnt to deal with. He handled my order very efficiently. It arrived on time and is a very good product at an excellent price. I enjoed using it the very day it was delivered and it has not disappointed me.

I received excellent service from Will at Blackburn store. He was very knowledgeable about the tools and so was able to give valuable advice. Good job.I will definitely buy from Blackburn again..

Excellent service from staff at Sydney Tools Blackburn - I was chasing about for a Dewalt combo kit - rang everywhere to no avail - Spoke with Steve who went beyond and above, returned my call after he enquired nation wide and replied with the good news that he had located one in Canberra and they would deliver free of charge.
Great work Steve L. Very impressed.
Graeme

Went into the Blackburn Store Vic, Met Cam there, brilliant dude with great customer service, approachable, knowledgeable and more importantly helped me out and make my purchase easy, especially when I had a list.

Stopped in at the new Sydney Tools Blackburn store to check out a socket sets - after years of putting up with incomplete sets and having started on a home extension I thought it was time. Steve put me on the Box Socket sets. The set I went for was the 94 piece set - I was impressed with the design quality and ease of use of the ratchet handle - what I use most. The extensive range within the box gave me the confidence to replace a suspension strut in my Kluger which more than paid off this investment by doing it myself.

Thanks Sydney Tools and great advice Steve.

We have just recently made some significant purchases and were delighted with the level of professionalism shown to us from Ramsay Shahwan. We will be a long time customer at Sydney Tools Blackburn. Thank you Ramsay

Excellent prices and free delivery, can't beat that
Great response time for quotes on tools and prices 2 x