This site/ shop is a scam!! I bought an emf detector for $75 aud and the same one exact same one is available on temu for $15 there a countless customers who have been ripped off with unfair mark ups and told this company is australian but in fact almost everything they "Sell" comes from warehouses in china you can usually tell by the shipping company they use when u track them and its yunexpress or some other chinese monstrosity.
I ordered the Crystal window cleaners with their foam sprayer, they said they sent it but it went missing and now very conveniently they've run out of stock, then offer me two other products which are useless to me and won't refund money be very weary
Buyer be very aware- I wasn’t!!!! – Purchased Kids Night Vision binoculars listed price original $174.99 with a 50 percent price reduction to $86.99. Boy did I expect something pretty special for those prices. I received a cheap and nasty plastic toy which I weighed in at 170grams. I’m negotiating a return and refund for an falsely advertised and falsely priced item for a full refund. DO NOT SHOP ON THIS SITE.
Reviews with attachments
Never Again – This store operates out of China, NOT Sydney as they would have you believe. They offer a 30 day return or refund but you will never get either. Their products are absolute cheap rubbish and their advertising for the product is not as described, I purchase a pair of orthotic sandals with supposedly a 3 arch and these sandals were on a completely… Read more
flat base, upon inquiry to the company, they advised me that the 3 arch were hidden ????. - -- NOT !! When I requested a refund or exchange they refused either. Do not purchase from this company or you will be sorry. Absolutely ZERO stars.
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Orthopaedic Sandals NOT – I ordered orthopaedic sandals but what I received were cheap copies. They stated that they are designed by their own podiatrists, they are not. They are totally flat. I have asked for a prepaid return slip as I shouldn’t have to pay costs to return goods that are not as advertised.
Scam !! Beware !! – I ordered a reindeer embossed rolling pin for $34.99 . The photo on their website was of a solid good quality rolling pin. Unfortunately, the rolling pin I received was very cheap, light and small … which I could buy on other websites for $13. I’m extremely unhappy, but then I read other reviews from customers about this website, and it’s not surprising. I will never order from them again!! Beware!!
Received awful shoes awaiting refund – I ordered a pair of sandals due to the description “best orthopaedic” sandal. The sandal arrived with no arch support and two sizes too small. Contacted supplier awaiting refund. One month later received refund after posting THIS review!
Recent reviews
Stay Away from this Company – Wish there were minus stars. This store sends their items from China which I didn't know when I ordered. Unlike other reviewers who got something completely different or not at all mine came through...and it ended up straight into the bin...I wasn't going to trust this tap in my sink...it had cheap metal material which I would describe as… Read more
plasticy...the hose female hose connections were not to Australian size....forget this company 99 dollars on a pull out sink tap gone down the drain
DO NOT BUY – High Waist Tummy Tuck - Chinese writing on packet - 3XL Might be correct size for Chinese Ladies!!!!! What a Joke - I am size 18 to 20 and wanted comfort but still hold my tummy I guess my 10 year old granddaughter could wear them as tights - ALSO A JOKE
complete scam – Ordered 2 balls from https://sydneytrendshop.com/products/unpoppable-large-bubble-play-ball, was for a Xmas present they lasted 3 hours and popped. This company is not in Sydney it is in Hong Kong and the balls arrived via Aliexpress. $69.95 per ball.
A scam! Stay right away – Do not buy anything from this company. I paid $118 for an abs stimulator and was sent a $10 fake Chinese knock off. There is no contact number to talk to anyone about it. When I contacted them via email they replied that I got what I’d ordered. What is advertised on their website and what was delivered were two completely different items. I will be following this up.
Suspicious – Self-heating magnetic healing back support arrived with no tag and no instructions or guidelines. Asked for safety guidelines and was told supplier does not have any instructions. Asked if this product is safe to use? Haven't received a reply.
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Scammers - no product no answers – Ordered a product called sleeves. never arrived. When I emailed they said it was delivered but could not supply tracking or evidence of any delivery. then they will not answer again. Their phone number does not work, they do not respond they are scammers. Warning beware. i would offer no stars, but that is not possible.
Pink Armour Nail Gel - sounded great but .!!!!!!!!!! – Placed an order 1 week ago, received tracking number, but it’s invalid have sent emails totally ignored, sick of buying on line and getting ripped of, thinking seriously getting the fraud team involved
Product doesn’t even work in my country – I bought a cat tracker and when it arrived r found out didn’t work in Australia. I’m very disappointed they would sell products in countries they are unable to be used in
This is not a scam! – Received my home security camera promptly. Got a stupid email with a tracking no. that said it did not exist but it did as it was delivered the next day. After reading review I felt sick that $50 bucks down the drain but no, all good. It arrived and works well however there were heaps online cheaper that would have done the same job just fine.
Cat GPS unit needs technology no longer available in Australia – I received my Cat GPS locator device this morning after waiting a month and discovered that it does not come with a SIM card, AND that the unit can only use a 2G network SIM, (which has been dismantled/ no longer exists in Australia). I’m feeling thoroughly ripped off and very upset. There was no mention about the unit requiring a SIM card on the website. Have contacted support for a COMPLETE refund.
Finally responded via email – Made a purchase, my Dr has told me not to use this device. I haven’t received the parcel yet, Trend Shop emailed saying no refund, regardless of not opening or receiving the parcel & Dr’s orders. Buyer beware, Trendshop Sydney are money hungry & not customer focused.
Ripoff – Bathroom Grip bar is showing on website as price of $69.99 reduced to $39.99. What a scam. Just Google search the item and the most expensive you will find FOR TWO is $29.89. I just bought for just $2.50 each elsewhere. Look around before buying folks (but great product)
Different to (& much better than) the reviews I read – My experience includes timely responses and a replacement of a damaged item. *I read some reviews after an unusual text message about a delivery. I panicked. I emailed the company explaining the reviews I read, my concerns and asked for a refund. I received an email reassuring me that they are aware of the negative feedback, understand my… Read more
concerns, that my order was on its way. I decided to wait a couple of days. The products arrived the next day (I ordered 2 items to 2 different addresses). One of the tins (packaging of the product) was crushed, I took photos and sent them to the company. I got an email back rather quickly they they had requested a replacement be sent to me and then another one a few days later to say that it had been dispatched. The new one arrived today in perfect condition.
dodgy company and poor customer service – there website is silent on the fact but they don't ship to PO Boxes, and they won't refund your money, which means you don't get your stuff and you're out of pocket! BOOO!!!!!!
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Pets GPS Tracker & Activity Monitor - doesn't work! – The Pets GPS Tracker & Activity Monitor does NOT work. You have 4 days to return the item, but it takes over 4 days to turn up so they will not refund your money. If your iPhone does an upgrade at 2am, you will be awakened at 2am as the alarm from the tracker goes off. The range on this is about 100 meters. Don't waste your money
Terrible company – Not only was the product expensive but is way smaller than expected. Tracking stopped after 2 weeks. No response from multiple emails sent. Finally arrived 5.5 weeks later. I just wish I had of checked these reviews before purchasing. Lesson learnt.
Beware purchasing from this company – I ordered and never received the order. Was sent a tracking number that didn’t exist and despite sending multiple emails was ignored .
No way – Apart from arriving from China and many weeks to arrive, the unpoppable ball did not blow up nearly as big as advertised one and had a hole (not impressed )
SCAMMERS – Based in Australia? Lie!! Address listed is not a shop front. Overseas contact number. All items come on a slow boat out of China. Fake photos used. Items are crap quality and don't match pictures. They don't even answer emails and I've sent 6 of them.
Absolute rubbish – I ordered a small water pump for watering my pot plants and after weeks of waiting I got a bag full of these blue plastic stick like things, photo attached, that’s got nothing to do with pumps that I can see, they are solid with nowhere for water to circulate.Complete scam I’ve asked for my money back but it doesn’t seem likely at this stage but I won’t give up
Product never arrived, no response to emails – Product never arrived, no response to emails , no ABN No phone number
Dangerous toy! – Kids toy was nothing like advertised and also had easily accessible button batteries. Illegal to sell in Australia.
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In regard to the above, Sydney Trendshop have decided to refund the full amount for the sandals… Read more