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T-Dimension

T-Dimension

4.3 from 203 reviews

Reviews

4.3

203 reviews
5
(161)
4
(7)
3
(0)
2
(1)
1
(34)
  • Product Quality
    2.8 (6)
  • Return Claim MadeYes (1) · No (6)
  • Shipping
    3.4 (5)
  • Warranty Claim MadeYes (0) · No (4)
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Kcc

Kcc

  • 4 reviews

Don't bother

published

I spent $1500 with them. They said delivery is between 1 and 3 business days. 4 business days later and they still haven't even posted it. Complete waste of my time.

Product PurchasedDJI Mavic Platinum Pro

Scammed

published
Product Quality
Return Claim MadeNo
Product PurchasedMicrosoft Surface
Wally B

Wally BMetropolitan Adelaide, SA

  • 3 reviews

Best speed & price

published

Some reviews here had me worried but a friend had already bought a Fuji XT3 here with no problems. I received my Fuji XH 1 today - veryfast and noproblems. Excellent!

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedFujifilm XH1
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Joshua M.

Joshua M.Sydney, NSW

  • Verified customer

SCAMMERS! trying to get my personal card information and licence!

published

As soon as my order went through they sent me emails asking for me to send a photo of my credit card and licence to confirm that they were correct. And told me that as it was an expensive item I should make sure to declare the correct value on shipping documents.. and wanted to let me know I might be having to pay import taxes.

Product Quality
Return Claim MadeYes
Product PurchasedCanon EOS R

Scammed by T-Dimension

published

I made an order on 31 January. Got my tracking number on 4 February. When it was 7 February, the order still wasn’t picked up by DHL, but the seller claims it has already been sent. Until this day I still haven’t received my item and the seller refuses a refund. The item I bought was 500 euros. Now T-dimension is not responding to my emails anymore. Never order from this website!

Shipping
Return Claim MadeNo
Warranty Claim MadeNo

Identification fraud, do not buy from them.

published

Do not buy from these scammers, i paid for a new note 10+ and they sent me a email saying i need to give a copy of drivers license, passports and utility bills saying they needed it to comfirm my address. Even though i paid them through paypal. Now they say they have refunded my money because they wont process the order unless i give them the info they wanted, info that is NEVER asked for by other online companies.

Product Quality
Shipping
Product PurchasedSamsung Galaxy Note 10+
Will C.

Will C.Greater Melbourne (Outer), VIC

Sony a6400

published

As always I have my doubts shopping online especially since it was a better price than anywhere else. Got it. Love it. Thank you for the easy and good experience

Product Quality
Shipping
Return Claim MadeNo

nikon p10000 camera

published

bought the Nikon p1000 camera from these people because it was a little cheaper, says that it was getting delivered from Australia, turns out coming from Hong Kong, no tracking number or any email to let me know camera is on the way, bad service, I cancelled my order, spend a little more and buy local ordered on Saturday, and it was still not posted by the following Thursday, I will wait for my refund and buy local.

Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedNikon Coolpix P1000
MBlamo

MBlamoSydney, NSW

I had a simple purchase experience despite concerns

published
Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedFujifilm FinePix X100
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Extremely poor customer experience - don't buy from them

published

Maybe I'll think twice before buying again with these guys.

published

Bought a brand new Nikon lens. Well packed and shipped within 7 days BUT Nikon lens came in a Sony A7 box.
Makeshift box was used instead of original Nikon box.
Lens seems brand new. Checked for signs of pre use (i.e. fingerprints) but nothing found.

These guys are whose of the whose don't waste ur time

published
Daniel D

Daniel DPerth, Western Australia

Awesome service, answered all of my questions and delivered my lens fast!

published
Ricka

RickaSydney

  • 8 reviews

Worked perfectly for me

published

Emailed T dimension about how long delivery would take = 5-7 days . Goods turned up on 7th day , cheaper than anyone else and work a treat . Would I recommend them = Yes .

Anne

AnneSydney

T-dimension is a scam

published

I do not recommend buying with T-dimension. I bought a Samsung S7 from them recently and upon receiving the item, it was already unsealed. I then proceeded to experience problems with the phone and sent it back to them as it was under warranty. It's now been over 3 months since they've received the phone and are ignoring/not replying to my emails and holding my phone hostage.

T-dimension is a scam!

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Do not buy from them

published

Bad service. Ordered goods for $3,800, paid for it and week later T-Dimension cancelled order. Still waiting for full refund.

As Promised

published

Ordered a Samsung Galaxy S8 and everything was as it should be, arrived on time, and the goods were correct.

Excellent Service

published

I ordered a Samsung Galaxy S8+ (at AU$850.00) at 8.00am 20Sep17 and it arrived on my doorstep at 8.15am 22Sep17 via courier in its original sealed box wrapped in three layers of bubble wrap. Not bad considering it shipped out of Hong Kong (according to the detailed tracking information).

Samin

SaminSydney

Worst Scam Ever

published
Christian

ChristianBrisbane

Poor customer service

published

I tried to contact them because my camera have a problem with the flash which is still under the warranty. They just ignore my emails. They dont have any interest to figure out my problem. Guys avoid to buy to this company

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Questions & Answers

Shyam

Shyamasked

What did I buy from you and what do you sell?

No answers
manc

mancasked

Are T-dimensions phone repairs done in Australia? Do they offer an extended warranty?

2 answers
Rinky
Rinky

They provide one year standard warranty, they provide pick up as well. Follow this link. You will get all the information. https://www.t-dimension.com/au/help-center/

bmmore1975
bmmore1975

No, and no. Trying to get warranty cover is extremely difficult with them as well.

I would not recommend T-Dimension, even if they are a few $ cheaper.

lbun1

lbun1asked

Do they offer good warranty? What's their warranty service like?

5 answers
SteveSkis
SteveSkis

There is no manufacturer's warranty. You only get theirs but it will not include a warranty on batteries, cords, etc. Also will only warrant manufacturer's defects. They are in China and they will dispute any claim you try to make as owner damage and not a manufacturer's issue. BEWARE.

PerthPhil
PerthPhil

Same issue - locally purchased Sony Z3 compact with a crack in screen is repaired no-charge (not even shipping costs). T-Dimension quote $145 to repair a screen on a $600 Z5 phone. This is the fourth or fifth product I have purchased from them and was really happy because nothing ever went wrong. The phone wasn't dropped (and Sony claim they are really robust).

I certainly won't be buying anything from them again!

bmmore1975
bmmore1975

Their warranty service is appalling. Trying to get warranty cover is extremely difficult with them.

I would not recommend T-Dimension, even if they are a few $ cheaper.

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