393 reviews
Disclaimer: this review is response to a reward offer - but is genuine. I've used talked many years ago and have started to use it again. For someone who is not able to go to in person therapy, it's a very good platform for telehealth options, reducing one aspect of barrier to entry. One thing I'd really prefer to have is that all therapists and… Read more
counsellors on the platform be required to do a 15-min free consult call, only because a session costs alot, and it would be nice to have a quick chat to see if they fit needs before paying a big sum.
Otherwise, the platform is great. I've only used video telehealth and the video quality and audio just depends on your wifi connection. Booking in is easy, and there are many therapists to choose from; hopefully one will suit you.
Talked has enabled me to ensure that I receive the appropriate care I need by matching me with a variety of psychologists to choose from. I was able to select Dr. Simone as my ADHD therapist, and my first session with her has been amazing so far. I know that I will be able to access my best self through this platform. The Talked dashboard is also… Read more
amazing - I was so surprised to see that it had journal prompts for me to dump all my thoughts into, a wellness checker amongst other features. I am also able to message my therapist quickly on reminders or basic things before our face-to-face session. The overall vibe I get from Talked is that it genuinely cares for your wellbeing, not just a simple platform to randomly place you with a therapist for the sake of, but truly to encourage you to take that first step into seeking therapy for your welfare and mental wellbeing. Thank you Talked for being so user-friendly and warm!
I was under the impression that online therapy wasn’t a thing that could be covered by private health insurance until I came across Talked. No websites were ever clear if private health could cover sessions but Talked helps you sort therapist that COULD be covered by your private health. I sorted to my insurer and found the person provider for me.… Read more
Talked gives you a photo and a description written by the provider so you can learn about who you’re talking with - you actually get to choose who to start your journey with. I was able to read through everyone’s profile and find the perfect fit for me. Price is up front and the ease of getting the invoice for private health is so easy. I’m so glad I found Talked.
Reviews with attachments
Talked is such an easy and convenient platform to use. Finding the right professional was simple, and the whole process—from booking to connecting—was seamless. It’s reliable, user-friendly, and has made a real difference for me. Highly recommend! Melissa Harris is absolutely wonderful! She is warm, professional, and easy to talk to, which made… Read more
me feel comfortable right away. Her guidance has been supportive and practical, and I always leave our sessions feeling clearer and more confident. I’m so grateful I found her through Talked and would highly recommend her to anyone looking for genuine support.
Recent reviews
As a single working mum it’s so hard for me to manage appointments for myself . Talked has allowed me to pursue therapy I’ve been wanting to do for so long from my own home at a time that suits me. I’ve loved being able to find a therapist suitable to my needs
Talked made it easy and comfortable to find the right psychologist. They offer introductory sessions and are flexible and helpful in matching you to the right therapist
I really appreciate Talked. Ive been paired with an incredible psychologist who meets me where I am and has been so helpful. I love the convenience and ease of booking and going to sessions as well.
I used Talked platform for one of my client and I was surprised to see how the platform was able to connect me to different allied health professionals and they all are excellent.
Extremely easy to use platform to use when filtering psychologists and who accepted Medicare rebates. Got matched with an amazing psychologist for my first time using therapy!
So far my experience with Talked (7 sessions) has been excellent. I have seen multiple counsellors/psychologists in the past 10 years and I think the counsellor that I have been matched with through Talked is well trained, experienced and right for me. I love that there is a message feature within the Talked platform (app/website) that allows you… Read more
to touch base with your counsellor outside of sessions if required. My counsellor will use it to check in with me the day after a session if required which I feel is a great practice. Another thing that I have appreciated with Talked is that I have been able to continue to see my counsellor whilst travelling out of the country (although Medicare rebate is not available while you are not in Australia for anyone else considering this option).
Overall I must say I don't have any negative points or things that I feel Talked needs to improve on. I do want to mention that AI is used for note taking and providing a summary, however the data is not shared or used to train models and you can opt out of AI note taking at any time.
I cannot recommend this platform enough for anyone looking to start or continue their therapy journey. From the moment I signed up, the process felt supportive, professional, and remarkably easy.
Easy-to-use platform that makes starting therapy feel really accessible. I like that you can read through therapist bios and their areas of interest, which makes it easier to find someone who aligns with what you’re looking for. I’ve really enjoyed working with my therapist, and the platform makes it easy to stay consistent and on track with… Read more
sessions. The AI-generated summaries are also a great feature as they allow therapists to stay fully engaged without needing to pause and take notes.
Find out how Talked Therapy Platform compares to other Online Doctor / Telehealth Services
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Very helpful the platform is linked with hola health - made it extremely easy to access therapy after a short GP appointment to get my referral. There are lots of session times available so it’s easy to fit in with my busy life style.
Easy-to-use service. Straightforward and wasn't at all hard to find a therapist to help me. Their customer service so far has proven to be really excellent and helpful as well.
I really like Talked as a platform. I was matched with a psychologist with whom I've developed a wonderful relationship. The appointments are easy to book (there should be a waitlist feature), convenient to send messages and the appointment reminders are thorough. However, I'm disappointed that the most recent price increase is so significant that I have to consider moving to another platform.
It's so easy to use, I have no excuses! I downloaded the app on my phone, which means I can have my sessions wherever I am. I chose a time that works for me, and Talked automatically reserves that slot every couple of weeks. Once payment goes through, an invoice is available to download straight away, making it simple to submit to my private health fund.
Finding a therapist can be really difficult and is something I've struggled with in the past. Talked took the hard work out of this and offered me a choice of different psychologists with specialties catered to my needs. And best of all, they had availability! Easy to use platform and I love the chat feature where my new therapist sends a summary of our session and any further resources.
My 16 year old daughter has been working with Katherine and it’s been amazing. She has started communicating better and gaining skills. The platform is so convenient. Would highly recommend
Very easy to use platform, great choice of therapists, personally I am very satisfied having managed to find a therapist who speaks my native language which makes everything much easier for me
Easy to use platform with lots of different psychologist. Might take a bit of time to find the 'right one' but you can schedule free 15 minute sessions to work out if they will be the right person for your needs.
After a bumpy start it settled really well. The therapist connected quickly the technology side of things is easy to use and the support from the Talked team was excellent.
Find out how Talked Therapy Platform compares to other Online Doctor / Telehealth Services
Know better, choose better.
Over my past 4 sessions on talked I have had no problems finding a therapist, setting up an account, booking sessions and participating in the sessions. I like that you can login in using a OTP from your phone as I can never remember passwords. MY therapist has been friendly professional and helpful so far :)
Great concept, and love having the ability to connect with therapists that are physically outside of my area, while still potentially having Medicare coverage. I had issues at first finding a therapist that I thought would help, but also lucky if they could keep the appointment. I think that's gotten better and poor therapists disappear, so can't depend on for long term, I don't think yet. Show details
I found the service easy to navigate, great tha ot takes care of the medicare rebate for you. Liked being able to read clinicians profiles and search for whose expertise matched the help I needed
No wait for an appointment Matched with the perfect Psychologist who specialises with my need Takes my obscure Private Health fund I've only had my first appointment and it went swimmingly; I've rebooked for myself and with my spouse Great start Show reply
Katherine Osborne is so lovely and is helping me get through this really tough period of my life. I feel able to vent and cry without feeling guilty that I'm unloading too much on someone else. Every session has helped immensely.
I've really had a great experience with Talked. Having a choice of clinicians and theiy bios really meant that I picked the right person to help me. There have been a few technical issues which I do hope they will fix but overall its a great platform.
I often find it difficult to get appointments but the talked platform allowed me to get my appointment very quickly. I was also able to view various different specialists and their profiles. It's very convenient being able to do video call especially on weekends, which is a time where most specialists do not work.
My experience through Talked has been very positive. It's easy to navigate the platform and the customer service is quick to respond. All my enquiries were resolved and I'm in therapy with a professional that corresponds to my needs and expectations.
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