Tamms

Tamms

 Verified🏆 2024 Award
Tamms
4.4

210 reviews

PositivevsNegative
86% · 18128 · 13%

Rates and Fees
4.3
Transparency
4.3
Job Satisfaction
4.4
Timeliness
4.4

Reviews

210 reviews
Noggin
NogginVictoria4 posts
 

Scam artists, very clever ones

I was involved in a rear end collision, I thought I was talking to racv, but somehow I was talking to TAMMS, they were very pushy about bringing me a hire car. They are not an insurance broker, they are are a hire car operator, their sole objective is to get you to keep the car for as long as possible. Do not go there. Report them to scam watch on Australian consumer law.
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Darren26
Darren26Greater Melbourne (Outer), VIC11 posts
 
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Robyn V.
Robyn V.Greater Melbourne (Outer), VIC
 
Kirsten B.
Kirsten B.Greater Melbourne (Metropolitan), VIC
 

Fantastic Experience

I couldn't be more satisfied with the service I received. I was contacted and had the whole process explained. It was who made it very clear that they were a third party that were sorting out the loan car and repairs of my car. I was able to choose where and when the changeover of my car and the loan car took place and both drivers were friendly and helpful. Communication was great and my car was fixed flawlessly. I never expected such a smooth process! Thank you Tamms! Show reply
John
JohnGreater Melbourne (Metropolitan), VIC
 

Scam artists

They intercepted my AAMi call and said they were representing them. They took my drivable vehicle on a tow truck to Derrimut 50 KMs away. When I worked out it was a scam to hire out their hire care for weeks on end we retrieved my car which was 4 deep in the repairers garage! Don't use, get your car back!!!
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Postman
Postman19 posts
 
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LIARS
LIARS
 

DO NOT CONTACT

DO NOT CONTACT !! Contacted my insurance and given this company has paid to out shine anyone else on google have gone through unknowingly to them. They have “organised” a pick up and drop off of a loan car / my damaged car after I was t-boned, only to have 2 days wasted with myself having to make at least 20 phone calls getting through to no one, after 2.5 days of mess I’ve now just been told by my insurance company that TAMMS is known for this type of unprofessionalism and are known for not getting back to victims of accidents. PLEASE I beg of anyone that ever comes across this name to completely defer and find another, or be cautious when believing you are speaking / contacting your actual insurance.
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Vin
VinGreater Melbourne (Outer), VIC5 posts
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Matt
Matt3 posts
 

No show on replacement car. No call back

Same as most. Googled my insurance but accidentally called this mob. Seemed all good on the call. No show on my replacement car. Tried calling 4 times and was told my call was put through as a priority. 10 hours later, no call, no car. Called Right2drive, same person answered.... Call your insurance company directly don't bother with this waste of time
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Hamid
Hamid
 

Car Repair process

Repair process was amazing , stress-free. Smooth process, giving you lots of information about your rights how to handle a situation that may occur. More importantly hiring a vehicle equivalent to your own vehicle or higher while your car is being repaired with no cost to you.
Highly recommend to go with TAMMs when involved in an accident as they give highest quality of service I have ever seen. Show reply
Transparency
Job Satisfaction
Timeliness
Jan in Frankston
Jan in Frankston
 

Excellent service and Communication

TAMMS supplied me with a hire car immediately after my car was hit and ultimately, written off. Throughout the 10 weeks of negotiating with Budget Insurance Jakob Baker at TAMMS was wonderful. Efficient, ever helpful and supportive. I would have been lost without it. A vast contrast with Budget Direct! Show reply
Conor1975
Conor1975Sydney, NSW
 

Omar and TAMMS tried their best to help us

We were the NOT AT FAULT drivers - AAMI are the insurance company of the AT Fault drivers - AAMI did everything to make our life hell - ( even though the other driver admitted fault at hitting my wife and child at traffic lights as they were stopped ) - Omar andTamms tried their best to help us Show reply
Linda
LindaSydney, NSW
 

Great service very helpful

Couldn't of achieved the outcome without Tamms help. Very happy with the service I was provided with. Show reply
Rates and Fees
Transparency
Job Satisfaction
Timeliness
Stephanie B.
Stephanie B.2 posts
 

A big thanks to the team

Thank you to the Taams team for organising and overseeing my repairs, I’m very glad to have your expertise and help with this! A big big thank you particularly to Michael from the Dandenong repair office who came with a tow truck and picked up my damaged vehicle and returned it when it was fixed. Michael was so helpful, warm and friendly - he took the time to explain everything and I just felt so much better. I cannot say enough just how exceptional his help was! Thank you Michael and thanks Taams! Show reply
Transparency
Job Satisfaction
Timeliness
Sibelle
Sibelle
 

Smooth and great service

First time going through TAMMS and it was a pleasure. Omar and the team were extremely helpful and took care of everything. They made sure I had an understanding of the process and to let them know at any time whatever questions I had. The folks at Right2Drive were also great and were super accomodating. Would recommend! Show reply

Questions & Answers

ranjith k.
ranjith k.

The car still not fixed still there is damage still

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