Early wake ups.
Stuff that I bought was OK but not amazing. Hood on jacket is stiff so you need to turn your whole body to see anything that isn't directly in front of you.
Sends advertising messages to your phone before 6am. Only thing I can recommend is to unsubscribe from this service.
Tarocash Store manager Hurstville
I had a $600 purchase and had to return most.
Hurstville Store manager belittled me for not having receipt for two of the many items , even though it is on the system and prior to arriving I contacted the store to ask that it’s on system.
Refused a refund, exchange, credit note on the two items as tags were removed
She told me to go to another store and referred to the Hurstville store as “my store my policy”!
Receipt states: if tag or receipt missing, they happily exchange or credit note for those two items. She did not even offer that even ...after I told her I would return the next day to process it then with the tags and receipts as my children took two tags off when wrapping. Reported it to head office and her area manager. She should have at the very least offered to exchange or credit note, if not refund upon my return . She did not offer it at all and treated me like a scammer or a thief!
Excellent suit and customer service
I bought a suit and shirts from taro cash Robina town centre. Service from the relieving sales person , Renee, was excellent. Management- Renee is a credit to the company and was apparently relieving from the Loganholme store. We were looking elsewhere but taro cash was open at 9am. Renee made the buying experience so much a pleasure. Renee if you are reading this - thank you!!!
Non existent customer service
I would give them zero stars. They advertise that online orders should be delivered within 3-5 business days , however I'm waiting for 16 days for my order to arrive. No tracking information available . No one answers my phone call and no response to the emails sent. Scumbags.
Brilliant Products and Service
As always Tarocash never fails to impress
Love it, have a wardrobe full of Tarocash Clothing, Shoes and Accessories...
Excellent Quality as well as I've tried high end and this lasts longer.
Purchase of jacket
After searching for several weeks to buy my hubby a jacket I finally phoned Tarocash and could not believe just how fantastic they were. They definitely went the "extra mile" to help me. The jacket I wanted was not available on line so they eventually found one for me, gave it to me at the sale price and it was delivered on time as promised. That you Tarocash and to Jasmine Keith who was just amazing.
Perfect customer service
The sales girl where so nice and helpful with my item we purchased. They even offered to get the pants fixed for us when we bought it. They are just too good. Carindale store
Exemplary customer service
Visited the Frankston store to purchase a suit for an event with short notice. The staff member was available and helpful without being pushy. Her product knowledge was excellent and she guided me to options I wouldn't otherwise have considered. The range of sizes and styles were broad. She pinned the pant leg for alteration, and the whole procedure was easy and enjoyable. I thought this level of competence was a thing of the past. Extremely impressive customer service....oh, and the suit is great too!
Shameless false advertisement
Shirts aren’t $15 if you have to buy more than 1 to get the second one for $15 .Dont post a sign “shirts from $15” and then get upset when told to shove it up your backside , like I told them today at the water gardens store . Water gardens I will say it again shove it up your backside.
Worst brand. Overrated in terms of quality.
The quality of product is worst and cheap, only made to look eye pleasing at first. Over time the colour and the quality deteriorates way quicker than expected.
Never recommend Tarocash.
Sell faulty product.
I bought a $25 T-Shirt from Liverpool Tarocash last month. On Sunday 25 Aug 19 I wore it and found out it was torn at buttons. I took it off. On Tue 27Aug19 I brought it back to the store with receipt for exchange but staff told me they could not exchange as no tag attached with the shirt. I left the faulty shirt at the shop and walked out feeling being ripped off and disgusting about the Tarocash shop selling faulty product but not handling appropriate when customer return.
- Physical Store
- Verified customer
Fantastic customer service
They ordered in the size from another store and had it ready for us 3 days later and let us keep the discount
Great range of clothing
Lots of variety
Whilst store is happy to use mobile phone credit cards, it appears it is not aware of the technology 's requirements and limitations. Purchase on mobile credit card displays a different credit card number that its actual physical card. Be aware of this if you decide to return anything back to the store! In my case the store has not recognised this, refused refund and kept asking for a physical copy of a card to match it with transaction done on an electronic version (mobile phone) of card.
Cheap and nasty
The zippers on the trousers are made of “cheap brittle plastic that snaps in a rather important part of the pant.” Very embarrassing and to think the new line is of the same material.
Two pairs have failed on me now. Staff were unhelpful and made me feel awkward. Never shopping there again.
Quality of clothes does not match price
If the clothes were 1/4 of price i would be happy.
After washing one shirt i found no less than 28 threads starting to come out.........
Very overpriced for quality, i wont be going back to the shop ever again.
But i did get nice service from staff
Not compatible for refunds using Samsung phone payments
Serious issue w/ staff refusing refund.
My son has purchased a pair of pants and changed his mind. As he works on a remote location he asked his brother to return them. Tarocash staff refused to return as the purchase card number differed from the number on the receipt - 1.5hr trip was a waste of time. Yesterday my son attempted to return pants again and the same argument was presented to him. He swore its was the same card he used for purchases but the refund was refused. He thought maybe he used an old card. He purchased something else with t...
Fast and Just as Advertised
I purchased a jacket and shoes online as part of a Tarocash Sale, the products were good quality, fit just as advertised in the sizing guide and were posted to me very promptly. I would have no hesitation in purchasing online from them again and would recommend them as a good men’s clothing retailer.
Tarocash DFO Canberra
The customer service is bad.
I just had been there . I used Trial room and on the way out the door closed on me very fast and my right knee angle got hurt and I started bleeding .My wife asked for a first aid. They just told they do not stock it there and didn't even bother to have a look .I am in terrible pain now and is limbing for last 15 mins .
Amazing Customer Service and Excellent products
Went to Chermside Tarocash outlet. Amazing Customer Service. Did not find my size. The sales lady called the other store and ordered the shirt with my size from other store. She really outdid herself.
- Verified customer
Do not sign up to become a member of Tarocash
I signed up on the promise of a 20% discount for members, received a member welcome email and went in store for my son to be fitted for a suit for his formal. They declined the discount - said I would need to contact head office. More than a month and 10 phone calls later... lies and obsfucation. Don't give this company your money. Chatswood store - stay away.
Questions & Answers
I saw a leather shoes on sale yesterday, $129.99. Do you guys think the quality of the shoes are worth that price, I kinda worried cuz someone said they had bad quality shoes
I read all the reviews all were about customer services I really want to know about there quality of products like shirts and blazers
If anyone can guide me coz prices are really reasonable in sales?
Most reviews are about customer service. I would like to know the quality of the product.
Most of their shirts are 100% cotton. Is it easy to iron these shirts?
|Category||Online Shops and Clothing Shops & Brands||Physical Shops and Clothing Shops & Brands|
|Mens / Womens Clothing||Mens||Mens|
|Labels Sold||Own Label||Own Label|
|Buy Now, Pay Later Options||AfterPay||AfterPay|
|Offers Free Standard Shipping||No|
|Clothing Type||Formal / Cocktail, General / Everyday and Office / Businesswear||Formal / Cocktail, General / Everyday and Office / Businesswear|
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