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Tarocash
2.5 from 77 reviews · View Statistics

Reviews

Early wake ups.

published

Stuff that I bought was OK but not amazing. Hood on jacket is stiff so you need to turn your whole body to see anything that isn't directly in front of you.
Sends advertising messages to your phone before 6am. Only thing I can recommend is to unsubscribe from this service.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
SizingSlightly small
Product AppearanceAs advertised
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Tarocash Store manager Hurstville

published
Customer Service
Incentivised ReviewNo
Return Claim MadeYes
Store LocationHurstville
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Nev S.

Nev S.

  • 2 reviews
  • 1 like

Excellent suit and customer service

published

I bought a suit and shirts from taro cash Robina town centre. Service from the relieving sales person , Renee, was excellent. Management- Renee is a credit to the company and was apparently relieving from the Loganholme store. We were looking elsewhere but taro cash was open at 9am. Renee made the buying experience so much a pleasure. Renee if you are reading this - thank you!!!

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Product AppearanceAs advertised
Store LocationRobins
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Non existent customer service

published

I would give them zero stars. They advertise that online orders should be delivered within 3-5 business days , however I'm waiting for 16 days for my order to arrive. No tracking information available . No one answers my phone call and no response to the emails sent. Scumbags.

Shipping
Incentivised ReviewNo
Return Claim MadeNo
ADN-24

ADN-24South East Queensland, QLD

  • 3 reviews

Brilliant Products and Service

published

As always Tarocash never fails to impress
Excellent Service
Brilliant Clothes
Love it, have a wardrobe full of Tarocash Clothing, Shoes and Accessories...
Excellent Quality as well as I've tried high end and this lasts longer.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
Store LocationMaroochydore near food court
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Purchase of jacket

published

After searching for several weeks to buy my hubby a jacket I finally phoned Tarocash and could not believe just how fantastic they were. They definitely went the "extra mile" to help me. The jacket I wanted was not available on line so they eventually found one for me, gave it to me at the sale price and it was delivered on time as promised. That you Tarocash and to Jasmine Keith who was just amazing.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
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Abdul S.

Abdul S.South East Queensland, QLD

  • 4 reviews

Perfect customer service

published

The sales girl where so nice and helpful with my item we purchased. They even offered to get the pants fixed for us when we bought it. They are just too good. Carindale store

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
Store LocationCarindale
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Stephen

StephenGreater Melbourne (Metropolitan), VIC

Exemplary customer service

published

Visited the Frankston store to purchase a suit for an event with short notice. The staff member was available and helpful without being pushy. Her product knowledge was excellent and she guided me to options I wouldn't otherwise have considered. The range of sizes and styles were broad. She pinned the pant leg for alteration, and the whole procedure was easy and enjoyable. I thought this level of competence was a thing of the past. Extremely impressive customer service....oh, and the suit is great too!

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Store LocationFrankston Bayside
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Shove it

Shove itGreater Melbourne (Inner), VIC

Shameless false advertisement

published

Shirts aren’t $15 if you have to buy more than 1 to get the second one for $15 .Dont post a sign “shirts from $15” and then get upset when told to shove it up your backside , like I told them today at the water gardens store . Water gardens I will say it again shove it up your backside.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
SizingVery small
Product AppearanceAs advertised
Store LocationWater rats I mean gardens
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Worst brand. Overrated in terms of quality.

published

The quality of product is worst and cheap, only made to look eye pleasing at first. Over time the colour and the quality deteriorates way quicker than expected.
Never recommend Tarocash.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Product AppearanceNot as advertised
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Dus Nguyen

Dus NguyenSydney, NSW

Sell faulty product.

published

I bought a $25 T-Shirt from Liverpool Tarocash last month. On Sunday 25 Aug 19 I wore it and found out it was torn at buttons. I took it off. On Tue 27Aug19 I brought it back to the store with receipt for exchange but staff told me they could not exchange as no tag attached with the shirt. I left the faulty shirt at the shop and walked out feeling being ripped off and disgusting about the Tarocash shop selling faulty product but not handling appropriate when customer return.

Product Quality
Customer Service
Incentivised ReviewNo
Store LocationLiverpool DFO
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Sue M

Sue MSydney, NSW

  • 8 reviews

Fantastic range

published

Fantastic customer service
They ordered in the size from another store and had it ready for us 3 days later and let us keep the discount
Great range of clothing
Lots of variety

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
Store LocationRouse Hill
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zaq

zaq

  • 8 reviews

Technology incompatible

published

Whilst store is happy to use mobile phone credit cards, it appears it is not aware of the technology 's requirements and limitations. Purchase on mobile credit card displays a different credit card number that its actual physical card. Be aware of this if you decide to return anything back to the store! In my case the store has not recognised this, refused refund and kept asking for a physical copy of a card to match it with transaction done on an electronic version (mobile phone) of card.

Incentivised ReviewNo
Return Claim MadeYes
Call it how it is

Call it how it isPerth, WA

  • 2 reviews

Cheap and nasty

published

The zippers on the trousers are made of “cheap brittle plastic that snaps in a rather important part of the pant.” Very embarrassing and to think the new line is of the same material.

Two pairs have failed on me now. Staff were unhelpful and made me feel awkward. Never shopping there again.

Incentivised ReviewNo
wyrmbait

wyrmbaitSouth East Queensland, QLD

  • 36 reviews
  • 21 likes

Quality of clothes does not match price

published

If the clothes were 1/4 of price i would be happy.
After washing one shirt i found no less than 28 threads starting to come out.........

Very overpriced for quality, i wont be going back to the shop ever again.

But i did get nice service from staff

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeYes
SizingTrue to size
Product AppearanceAs advertised
Store LocationRobina
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Kate

Kate

  • 5 reviews

Not compatible for refunds using Samsung phone payments

published
Incentivised ReviewNo
Return Claim MadeYes
K Smith

K SmithAlice Springs, NT

Fast and Just as Advertised

published

I purchased a jacket and shoes online as part of a Tarocash Sale, the products were good quality, fit just as advertised in the sizing guide and were posted to me very promptly. I would have no hesitation in purchasing online from them again and would recommend them as a good men’s clothing retailer.

Product Quality
Shipping
Incentivised ReviewNo
SizingTrue to size
Product AppearanceAs advertised
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HHK

HHKAustralian Capital Territory

Tarocash DFO Canberra

published

The customer service is bad.

I just had been there . I used Trial room and on the way out the door closed on me very fast and my right knee angle got hurt and I started bleeding .My wife asked for a first aid. They just told they do not stock it there and didn't even bother to have a look .I am in terrible pain now and is limbing for last 15 mins .

Product Quality
Customer Service
Incentivised ReviewNo
Store LocationCanberra DFO
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Tarique

Tarique

  • 2 reviews
  • 2 likes

Amazing Customer Service and Excellent products

published

Went to Chermside Tarocash outlet. Amazing Customer Service. Did not find my size. The sales lady called the other store and ordered the shirt with my size from other store. She really outdid herself.

Claire

ClaireSydney

Do not sign up to become a member of Tarocash

published

I signed up on the promise of a 20% discount for members, received a member welcome email and went in store for my son to be fitted for a suit for his formal. They declined the discount - said I would need to contact head office. More than a month and 10 phone calls later... lies and obsfucation. Don't give this company your money. Chatswood store - stay away.

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Questions & Answers

AWY

AWYasked

Tarocash

I saw a leather shoes on sale yesterday, $129.99. Do you guys think the quality of the shoes are worth that price, I kinda worried cuz someone said they had bad quality shoes

1 answer
wyrmbait
wyrmbait

I wouldnt for that price

Sadia

Sadiaasked

Tarocash

I read all the reviews all were about customer services I really want to know about there quality of products like shirts and blazers
If anyone can guide me coz prices are really reasonable in sales?

1 answer
Brad
Brad

Very good quality I have found in my experience.

Isu

Isuasked

Tarocash

Most reviews are about customer service. I would like to know the quality of the product.
Most of their shirts are 100% cotton. Is it easy to iron these shirts?

1 answer
Poanie
Poanie

Only ever bought the one shirt and it was the type you don't need to iron. If you have a good iron I don't see a problem with 100% cotton.

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Details

Compare all 2 Tarocash
CategoryOnline Shops and Clothing Shops & BrandsPhysical Shops and Clothing Shops & Brands
Mens / Womens ClothingMensMens
Labels Sold Own LabelOwn Label
Buy Now, Pay Later OptionsAfterPayAfterPay
Offers Free Standard Shipping No
Clothing TypeFormal / Cocktail, General / Everyday and Office / BusinesswearFormal / Cocktail, General / Everyday and Office / Businesswear
Compare all 2 Tarocash

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