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Tech Cart

Tech Cart

 Verified
Tech Cart
4.0

85 reviews

Positive vs Negative
76%4%20%
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Warranty Claim MadeYes · No
85 reviews
5 Victoria Love-Rainbow  · Customer service was extremely helpful and attentive. Would definitely shop with them again in the future.
4 A. Nad  · Product arrived as promised. They are prompt in answering any questions. They are competitive in pricing.
5 Nick  · Product was as described and arrived quickly. 100% satisfied with this company
4 Rigo P.  · Overall very good customer service – Overall Tech Cart provided very good customer service, very good discounted prices and fast delivery.
4 Gerrit v.  · Tab s9+ – Received as ordered without much hassle, our communication could improve.
5 Stephen  · Good company – Cheap, fast shipping, product as described. I purchased old stock samsung watch 5 pro.

Reviews with attachments

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JJW
JJW4 posts
 

Outrageous Shipping Cost – While attempting to complete a purchase in the checkout, the shipping cost was $192.00 for a JBL clock radio (in stock) to Brisbane. Thinking it was an error, I returned to the calculate shipping estimate. Sure enough, it was $192.00 Maybe a genuine error on the page or a scam to unsuspecting buyers. Obviously I didn't proceed with the purchase. Just a waste of time.

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Shaun
ShaunVIC2 posts
 

Amazing seller – Was skeptical at first for buying a Vivo X100pro that was not available in Australia. Paid more than $A1000 for an online purchase that made me nervous about being scammed. When customer service assured me and updated me on my order made me feel confident I was not being taken for a ride. When the phone came it was in a very good condition. I would really recommend them for any future online purchases. Keep it up. Show details

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SAI KUMAR V.
SAI KUMAR V.VIC
 

Worst Experience - Don't Buy from this Website – I purchased a phone worth $2205.00 on 27 Nov 2022. After 2 days i emailed them what's going on with the order?? The Response i got was that they are OUT OF STOCK!! and said they have processed the Refund back on 29 Nov 2022. And today is 27 Dec 2022 i still haven't got the Refund back. I've ended up paying back the Interest on the rearwards card. Show details

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Wayne
Wayne2 posts
  Fair Incentive

Good Experience – The only store that had the pale grey MX Master mouse from logitech in stock. Genuine product and quick shipping. Show details

Positive reviews

Ian James Lake
Ian James LakeNSW3 posts
  Fair Incentive Verified

Techcart were selling a Logitech keyboard that is no longer sold in Australia, and has been replaced in Aus with an inferior but similar model. The item that I ordered, and that arrived, was the exact sku they said they were selling, and while the price was steep, it was the exact model that I wanted, so I was happy with the outcome. :) Show details

Karen M
Karen MVIC
  Verified

It was very quick and easy to find what I was looking for and the price was great. Once I placed my order Tech Cart got in contact to inform me that there was an upgraded version and asked if I would like to get that instead, which I did, so this was very much appreciated. When I asked for an update re my ETA they replied very quickly and I received my order today. Great service and exactly what I wanted. Show details

nosimpleton
nosimpletonVIC
  Verified

I had a query about the product which was promptly answered. After placing my order the phone arrived sooner than expected and was exactly as described. Great service all around. Show details

Negative reviews

Stefano R.
Stefano R.NSW
  Verified

Ordered a phone, returned it as per instructions. Delivery confirmed by Australia Post, but TechCart denies receiving it and refuses refund. Poor service, misleading communication, and incorrect invoices. I’ve filed complaints with consumer authorities. Show details

Jason
Jason
  Verified

Place an order for an item which was listed as in stock on their website but wasn’t. I was told it would be restocked shortly so decided to wait. A few weeks passed and no stock. I was told 2 to 3 weeks so again I waited. I had no update so after 3 more months of waiting I emailed and asked for a refund. I ordered the batteries from an alternative… Read more

supplier which arrived in 3 days. I was told 5 to 7 days for the refund . After waiting 2 months with no refund I emailed again for my refund. I am still waiting.

Peta
PetaVIC6 posts
  Verified

I went to purchase wired headphones for a Google pixel... They cost 45 dollars on the Google store. You can save 5 bucks at tech cart, isn't that great!!! So why the one star? Because they asked for $50 delivery! Are you kidding me. What a joke. It would cost you less than ten dollars to mail this ANYWHERE in Australia. Total [Content Removed] Show details

Peta
Peta   

Oh before they respond with some bull... The parcel would be around 0.2kg. this could be shipped in… Read more

Recent reviews

David
DavidWA2 posts
  Verified

We bought a second desk lamp to match an existing one. Tech Cart were the clear leader in purchase price although a little high on postage fees. All in all we are happy with the service, price and delivery. Show details

PeterJ
PeterJ
 

Initially I was annoyed when ordering and paying for an item to find out it was out of stock. The refund however was very quick and the communication was quite responsive. Show details

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Moinul I.
Moinul I.VIC
 

I received the mobile phone, albeit after Christmas, despite some communication issues along the way. The Australian charger was missing from the package; however, I have been assured that it will be sent shortly. Show details

trish
trishQLD6 posts
 

Tech Cart were super communicative when the item I ordered was out of stock. They adjusted my order and shipping was not affected which was great as this item was for a birthday gift. The item itself was just as described and perfect for its use. Show details

Andrew
AndrewSA2 posts
  Fair Incentive

I had a technical problem with a product I purchased from Tech Chart and I sent them numerous emails. Not once did they give the impression that I was an annoying customer that didn’t know what I was talking about. Their after professionalism and communication are second to none. They gave me so many options to try and solve my issue , I can’t thank them enough for their support. Show details

Michele S.
Michele S.
 

I ordered online and and the staff was very helpful over the live chat platform. My order arrived within the said timeframe and I'm very happy with the camera and lens I bought :) Show details

Adam Y.
Adam Y.QLD
  Fair Incentive

Not in stock but after that convenient – The product originally wanted was listed as in stock but was not, but once an alternative was chosen service was good and delivery was quick

Peta Y
Peta Y
  Fair Incentive

Good experience – Easy purchase, much less expensive, product so far matches what was advertised. Arrived relatively promptly. Email communication informative. Website easy to navigate for information

Thomas H.
Thomas H.
  Verified

Item not in stock, very slow refund – Item listed was unavailable. A more expensive newer model was offered but declined. The refund process was very long requiring multiple e-mails from me with tech cart not starting the refund process on the day they said they would. Oct 28th - Purchase date and Refund requested Nov 14th - Refund issued

Katina Plataniotis
Katina Plataniotis2 posts
  Fair Incentive

Great – Was able to locate the product I needed when it was unavailable anywhere else. Delivery was great. Questions answered promptly.

chris
chrisWA
 

good value prompt delivery – Product was good value for money and promptly delivered. Would buy from again Show details

Electronics & Computing Shops

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Roland R.
Roland R.QLD
  Fair Incentive

Best Experience – Fast Delivery Authentic Product Secured Packaging Deserve a 5 star review Trusted Store Definitely I'll order again

Nina J.
Nina J.WA
  Fair Incentive

Kept informed every step of the way – I ordered some headphones and the delivery was quick and they kept me informed of the status of my order every step of the way. Great product and arrived quickly. Show details

Paul
PaulWA
 

Terrible – Terrible and untrustworthy. Phone was supposed to be in stock. A week after I placed the order they had not despatched and could not tell me when they could despatch, so I asked them to cancel. No refund came so I raised a dispute through Paypal. Their first refund attempt many days later bounced. More emails and they tried again, which was subject to 7 working days clearance time. No money at the time of writing, but still hoping..

Alex
Alex
 

DO NOT BUY FROM THIS COMPANY – DO NOT BUY FROM THIS COMPANY! They will sell you a phone that can't make calls and then refuse flatly to refund your purchase. Very, very unhappy... especially when money in short supply at the moment. Show details

tabby h.
tabby h.
 

Fast friendly professional service – Great selection of items. The phone I bought is fantastic, works great and does everything I need it to. The service was fabulous and when I got in touch with the staff regarding my order, their response was fast and professional. Will definitely buy from this business again. Show details

Mollie M.
Mollie M.
  Fair Incentive

Excellent experience – It was easy to find the product that I wanted since the page was accessible with a screen reader. The product came quickly and works great.

Jase C
Jase CVIC
  Fair Incentive

Media Cards Needed!!!!!!! – Found Tech Cart online, was chasing some media cards, they had exactly what I need for a fantastic price. Before you know it, the media was at my front door. Highly recommend +++AAA+++ Show details

Keryn G.
Keryn G.WA3 posts
  Fair Incentive

SAMSUNG A34 PHONE – My new phone was delivered quickly and very well packed. It comes with a lot of foreign language options but it was very easy to change. There were a lot of phones to select from but I decided on the Samsung A34 and am very happy with it.

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