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Tecobuy

Tecobuy

3.9 from 136 reviews

Reviews

3.9

136 reviews
5
(82)
4
(15)
3
(4)
2
(7)
1
(28)
  • Product Quality
    4.3 (101)
  • Return Claim MadeYes (11) · No (106)
  • Warranty Claim MadeYes (7) · No (109)
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Lawrence

LawrenceSydney, NSW

Good price but so slow

published

Order was confirmed more than a week after placement. Shipment from HongKong already took 2 weeks and I still not received it. Just prepare to get the item around a month if buying from them.

Rajiv K.

Rajiv K.New South Wales

Good price, but slow in communication

published

Fast delivery, original items, i found bit slow in reply. But the prices are cheaper than other companies. I hope that they have a return store based on new Zealand

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedXiaomi Mi Note 10 Pro
See all answers
Homeowner1

Homeowner1Adelaide, South Australia

  • 4 reviews
  • 11 likes

Great prices

published

Great price and service, receive items in a timely manner. Fantastic products, however using DPEX for deliveries is poor, never knock even when I am home. No knock or ring the door bell. They just drop and run and leave the items out in the open. Luckily each time been home to get the items, no contact even when states it’s signature required.

Product Quality
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Ian

IanWestern District, VIC

Very Good Service

published

I'd been looking for a Samsung S5e for ages. Tecobuy was one of the few stores with stock. The tablet turned up in Australia; brand new and cheaper than EBay.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedSamsung Galaxy Tab S5e
See all answers
1 comment
Ian
Ian

And in less than one week amid COVIT 19.

The reviewer stated that an incentive was offered for this review

JohnI

JohnISydney, NSW

Great Seller

published

Easy to purchase goods.
Tracking service for delivery plus mail to be updated on delivery.
Highly Recommend Seller.
Very secure purchasing protocol.
Very confident to purchase from.
Will definitely use again for future purchase of goods

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedAmazfit Bip
See all answers

The reviewer stated that an incentive was offered for this review

Don

DonGreater Melbourne (Metropolitan), VIC

Fast Service.

published

Amazfit Bip S Watch only took 8 days to arrive. I was a bit worried first becasue my account says no order was placed. Delivery tracking all the way. Recommended.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedAmazfit Bip
See all answers
Saad

SaadSydney, NSW

14th day delivery, 71$ savings

published

Ordered note 9 pro on 17th July, got it delivered on 30th July. Tracking available throughout on dpex website. Far better experience than Alixpress in shipping & price, delivery for which takes ages

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedXiaomi Redmi Note 8 Pro
See all answers

The reviewer stated that an incentive was offered for this review

Very happy

published

No problems whatsoever, I bought an ftz adapter because it was over $200 au cheaper than in Aus. It took 3 weeks to arrive but I was informed the whole time, tracking was good and more detailed on toll website. I read tecobuy website and understood they are based in HK so expected a wait time, similar to ebay items from HK or China. I think people don't understand this and then bag these guys out. Pay through paypal, if item doesn't arrive, put in a request at paypal. Be patient. Recommended.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedNikon ftz adapter
See all answers
John

JohnSydney, NSW

Phone Purchase

published

I was surprised that the SAMSUNG A11 I was purchasing from TECOBUY was coming from Hong Kong.
It took 10 days to arrive.But it did.And all is well with the purchase.The ONLY problem is the wall plug is not compatible with the Australian Power point.Hoping to purchase another phone soon so hopefully TECOBUY could remedy the small problem mentioned with that proposed purchase.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedSamsung Galaxy A11
See all answers

The reviewer stated that an incentive was offered for this review

Electronics & Computing Shops

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Cornelius

CorneliusPerth, WA

  • 2 reviews
  • 1 like
  • Verified customer

Genuine product, fast shipping

published

I ordered a Canon EF-S 10-18mm f/4.5-5.6 IS STM lens on 19 Jul and it arrived on 31 Jul to Perth metro area. Main reason to consider this site is that the prices are competitive with Tobydeals, Kogan, CCC Warehouse and Amazon. This retailer ships from Hong Kong so prices can be lower than local retailers. Constant email updates are sent to let you know exactly what is the status with your order (packed, dispatched, etc). Do consider giving them a try.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedCanon EF-S 10-18mm f/4.5-5.6 IS STM Lens
See all answers
Laurie K.

Laurie K.Gippsland, VIC

Hubsan Zino Pro Awesome product

published

Easy and pleasant transaction, great product at a very competitive price.. support staff were very helpful and polite.. easy to track the item and very reasonable delivery times.. Thank you very much.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedHubsan Zino Pro
See all answers

The reviewer stated that an incentive was offered for this review

Suzanne F

Suzanne FCalwell 2905, ACT

  • 2 reviews

Samsung Galaxy Active 2 smartwatch, 44mm

published
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedSamsung Galaxy Watch Active 2 44mm Bluetooth
See all answers
Arun gulati

Arun gulatiSydney, NSW

overall good

published

I ordered a mobile phone on tecobuy. And it is delivered fast than expected. My phone price is cheaper on tecobuy than other online shopping sites.overall tecobuy is a good site

Product Quality

The reviewer stated that an incentive was offered for this review

Calvin M.

Calvin M.Sydney, NSW

Very good product and very fast delivery.

published

I was so happy with the excellent service. I bought my phone which was way cheaper than all the online and retail store in Australia. I purchased the item and within a week they dispatched my phone. Thank you.

Product Quality
Return Claim MadeNo
Product PurchasedSamsung Galaxy A71

The reviewer stated that an incentive was offered for this review

Much better than expected

published

After seeing many negative feedbacks on both trustpilot and productreview, i was abit worried.
Bought a $400 gimbal and it arrived in 9 days. I did email them before i make the purchase to ask if this item is in Australia, they responded within a day and told me the item will be shipped from Hong Kong and will take 5-6 days to shipped. Maybe my case is lucky as i see a lot of negative review stating that it takes almost months to arrive.

Package arrived well sealed and packed. couldn't be happier as i saved a total of $100 off retail.

In New Zealand, Toll is responsible for the delivery.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Purchasedgimbal
See all answers

The reviewer stated that an incentive was offered for this review

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Russ

RussSydney, NSW

  • 4 reviews
  • Verified customer

Good enough

published
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedNokia 9 PureView
See all answers

The reviewer stated that an incentive was offered for this review

Luke W.

Luke W.Sydney, NSW

Fast and efficient!

published

I only saw the negative reviews after ordering, but I had no issues! Order arrived within the set timeframes (albeit during COVID..) and as described! Will be back again! Thanks, team!

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedApple AirPods Pro
See all answers
Ken

KenGreater Melbourne (Outer), VIC

Great prices for Genuine Products

published
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedXiaomi Redmi Note 8 Pro
See all answers

The reviewer stated that an incentive was offered for this review

  • Verified customer

This website is perfect to buy tech stuff.

published

I've bought a Galaxy fit and a note 10 lite. The products' prices are much cheaper than other websites. The product (note 10 lite) was received on time (it came in less than one week during corona pandemic). I think if you want to find cheaper offers for products, you should take a look at tecobuy.com.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedSamsung Galaxy Note 10
See all answers

The reviewer stated that an incentive was offered for this review

Kim

KimSydney, NSW

Great product for a great price

published

The delivery was great I received constant update. I ordered July 5 received the package July 16. The package was wrap securely and the price and quantity of the phone is excellent

Product PurchasedSamsung Galaxy Note 10
Page 1 of 7

Questions & Answers

Elzbieta Fit-Okon

Elzbieta Fit-Okonasked

I want to be absolutely sure- Are you using Australian post as courier company delivering ordered goods to your customers or is it some other company. If so I need to know which one. Some of the company use TOLL PRIORITY and they are the absolute mob to avoid at all cost. Could any of TECOBUY representatives aswer my question, please.

4 answers
Laurie K.
Laurie K.

Mine was delivered by local courier GTS here in Gippsland Vic. All good.. I don't use toll either...

John
John

The delivery advice was FROM a company DPEX.

Cornelius
Cornelius

Delivery company was DPEX but I think they use Toll for the final stretch as I got a Toll 'we missed you' card at my door. Parcel was then delivered to a 7-Eleven parcel locker at a Mobil station and I picked it up with no dramas. The Mobil station is open 24hrs.

Elzbieta Fit-Okon

Elzbieta Fit-Okonasked

Could you, please, let me know which company you using to deliver ordered parcels to your customer?
Regards., Elzbieta Fit-Okon.

3 answers
John
John

I am not entirely sure,but believe it was Australia Post.

Laurie K.
Laurie K.

Mine arrived via a local carrier here in Gippsland Vic. Was able to track progress all the way... very happy with sevice and the product..

Thanks. I consider ordering but just come across the courier company Toll Priority, who turned out to be the mob worth referring to ACCC. A real mob to avoid at all cost. That is why my investigation.

Kai M.

Kai M.asked

why is your i phone 11 so cheep ?

1 answer
Tecobuy
Tecobuy AUTecobuy

Dear Kai,

Tecobuy customer support can be reached on this email address for any questions and problems: support@tecobuy.com
​We also provide lots of info at the bottom of our website which you can go through as well.
​Our FAQs page should answer most of your questions as well.

Get an answer from our members and Tecobuy representatives

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