Teddy Bear Treasures

Teddy Bear Treasures

 Verified
Teddy Bear Treasures
3.8

29 reviews

PositivevsNegative
69% · 209 · 31%

Return Claim MadeYes · No
Product Quality
4.1

Reviews

29 reviews
NellGal
NellGal
  Verified

Great Service!

The Teddy Bear I chose was delivered fast and in perfect condition. Even at Christmas Teddy Bear Treasures answered my query quickly Show details
Pdaw114
Pdaw1144 posts
  Verified

NEVER SHIPPED [Content Removed]

Ordered 15/11/2023 and never recieved any details or communication that the item was coming or on its way. since requested a refund and dispute now with PayPal as they are refusing to help me or respond in anyway. [Content Removed]!! My poor son will miss out this Christmas DO NOT rely on this company!!!! Show details
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Bing A.
Bing A.Southwest, VIC2 posts
  Verified

Another Perfect Bear!

I love my King Charles III Bear, Thanks, Teddy Bear Treasures, all is perfect as usual Show details
Bing A.
Bing A.Southwest, VIC2 posts
  Verified

Great Service!

My baby lost his favourite toy, on the plane to Adelaide. Can't believe we found one and can replace it while on holiday in SA Show details
KLMJ
KLMJWestern Australia3 posts
  Verified

Absolutely disgusted!

I ordered a teddy bear as a gift on short notice, so I paid for express shipping. Checked back a few days later, and saw that it hasn't shipped at all!!
There is no phone number listed anywhere (RED FLAG!), so used the contact form to enquire about the purchase, but they didn't even bother to respond.
Short on time, I went ahead and bought somewhere else, and asked for a refund. Another week has passed, but again, no response, and no refund.
So now I have to initiate a chargeback with my credit card company just to get my money back.
CAVEAT EMPTOR!
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Tee
TeeSydney, NSW17 posts
  Verified

love my babies bear!

Ordered a Sheiff teddy, it was shipped from Adelaide express and I am in Sydney so arrived within 4 days of ordering. Teddy is high quality, very lovely.
Would order again. Show details
CandyK
CandyK
  Verified

Incredible Service

I cannot recommend this company enough, especially Angela whose customer service has gone above and beyond. I have a very sick relative in hospital and I am based in the UK. She corresponded with me late in the evening to arrange for a gorgeous bear to be delivered to the hospital the next day, gift wrapped and instead of the gift message, Included a beautiful, quality get well card, which I didn't request, free of charge. I cannot thank her enough during this very difficult time. Show reply
RJB
RJB
  Verified

Disgusting service

Ordered a gift for a birthday and ordered express shipping. Website says ships within 48 hours. After no updates for 11 days I emailed them to question my order. They got back to me a day later saying they’d look into it. Another three days went by with nothing so I emailed to cancel my order after the birthday had been and gone. Still no reply and no update on order. Absolute thieves  Show details
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nareeda m.
nareeda m.2 posts
  Verified

Did not receive my purchase...at all!

I ordered in Dec 2020 and never received the product I paid for despite follow up emails. Very disappointed as it was a present.
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Adrian
AdrianHervey Bay, Qld2 posts
  Verified

Terrific service

I ordered online a Cocky, Possum, echidna puppet and a Teddy, for my foster grandchildren, item unbelievably delivered to Melbourne in 4 days. The quality is exceptional and details are so realistic, such a pleasure dealing with a company that provides such quality items which unfortunately is always the case with some online purchases. Thank you for making such a contribution to some children who have had such a hard start to there young lives. Show reply
Chris M
Chris MHunter Region, NSW2 posts
  Verified

Unbelievable service

I have used Teddy Bear Treasures twice now, on each occasion for a new grandson. The owner of this business Angela, has been impeccable both times, even better this time. Show details ·  1
Susan
SusanGreater Melbourne (Metropolitan), VIC
  Verified

Fabulous service

I placed my order 4 days ago and it has already arrived, and in this environment in Melbourne, that’s just wonderful. The Penguin is really beautiful quality and my grandson already loves it. Thank you so much! Show details ·  1
Ben
Ben6 posts
  Verified
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Merv
Merv
  Verified

Great Service Fun Toy Thanks

Teddy Bear Treasures are the best! Great toys, Great service and always really helpful. They answered my emails at night I did not have to wait. Great job guys, I will be back Show details ·  1
ANH64
ANH64Metropolitan Adelaide, SA
  Verified

Wonderful Bear Home Delivered Great Service

I always buy my Bears for Tedd Bear Treasures and during these unprecedented times, Angela & her team have gone the extra mile. Being an older person and can not get out easily, so they home delivered for me right to my door, in time for me to gift a special bear to my great grandchild. Thanks so very much, I can't recommend Teddy Bear Treasures highly enough Show reply

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