Terry White Chemists

Dear Tahnee, You are a legend! I am so grateful for your time and expertise. You have by far been the most helpful in terms of knowledge in pain management and the most caring specialist I have met, so thank you! Show details

This review is about my experience with Terry White at Batemans Bay. I was prescribed 1mg Melatonin by my doctor. 1. When I went to Terry White to fill the prescription, I was told that only 2mg was available “They don’t make 1mg”, the pharmacist backed up the statement made by the assistant. I was handed a packet of Terry White own brand of 2mg… Read more

tablets. 2. The medication is only available over the counter ($30/ 30 tablets). 3. I explained that I was taking Efexor, so I was concerned about doubling the prescribed dose. 4. I was told that I could split the tablets, no problem (again, backed up by the pharmacist). 5. I haven’t had any success with my sleep problems being resolved after one month of taking the split tablets. 6. This morning I read the instructions on the packet, the writing is small, with no clear distinction of what one should NOT do. 7. Apparently the tablets are slow release, and should not be crushed, split, etc. 8. I relied upon the assistant, and pharmacist, to give me the correct information regarding this medication, both have failed me.

The chemist was owned and run by Capital for several years, I never encountered this issue under their management in the last 5 years.

Tried to order online without success when it came to payment. The website led me to two large TW pharmacies with stock. Went to both pharmacies who said they didn't stock the product.

I would like to say a big thank u to terry white chemist dodges ferry for their help and understanding for today I’m really sorry for the inconvenience they were so amazing

Terry White Coffs Harbour, Richard Boyd the pharmacist, was very helpful, suggesting a generic product instead of the costly brand which was not done previously, professional, courteous, friendly. Thank you. 10/10 Show details

How amazing is this?? After researching protective covers for my arm in plaster, I phoned my Terry White Chemist to ask about availability of product. The Pharmacist had 2 examples and I chose the most suitable for my needs. When I asked if delivery was an option (I was going to pay for delivery tomorrow) Angela offered to deliver it to me… Read more

herself as I'm literally down the road. After closing the store she was here within 5 minutes!! Wow - unexpected but exceptional ly welcome Customer Service. Thank you so much.

Put scrips in "I said I will come back in 10 mins" , go and do some shopping, return in 20 minutes, scrips not ready. This has happened several times before. Not good enough. Show details

Service is good at my local TWC however pricing is out of this world. I was staggered at the price difference between them and CW. The products at TWC were good but bigger brand names at other chemists. I have 17 medications at age 45. It costs me $260 a month for medication at TWC. At CW it’s $189 per month. CW is a 20km one way trip v TWC is a 3km one way trip.

Booked online for a vaccination at Terry White Corso Manly. Turned up and told that there was no pharmacist available and I should return in a few hours time. This despite getting a reminder of my appointment 30 mins beforehand. (This was compounded by the fact that I had turned up yesterday and requested a vaccination and the pharmacist on duty… Read more

said I will need to book online which I went home and did). The same thing happened to my daughter. I then went across the way to Malouf Pharmacy and the performed the vaccination right away. The reason I left Chemist Warehouse for Terry White was the indifferent service I received. Perhaps time to move across to Malouf.

Yes accurate facts they want , well 1 they advertise products that are not available.2. They advertise products at stores that don't have them at. Then the staff send you to another store which also don't have them. Great incompetent useless outfit.As bad as useless incompetent liebor.

Need to send this 5 Star review, this is for Prue our Pharmacist, she is always helpful and giving great advice on medication etc and always has the best smile, she makes my day, her professionalism is second to none and has great customer service, which I am very particular about, go Prue keep up the great work, Prue is an asset to Terry White… Read more

Chemist. in saying this all the team there are very helpful and pleasant when you approach them, great job. Manny.

For Terry White Noble Park. I try to certified copys of my father's Death certifigate but I was told that will cost $5 per copy certified. So I took my certifigate and medical prescription to another chemists. It only took 1 minute to certified 3 copy's and they ask for a gold coin donation. Justice of the peace should be a service to the community and not a money making business. That is so discresfull Show details

Going to the pharmacy is always so easy with Terry White Chemist. Haley is super professional and the team are super welcoming and helpful, and I always leave with a smile. Thanks Haley, I love coming into your Terry White, you guys are lovely Show details

It was great getting the text to say my order would be in tomorrow. But it would have been great if you had sent a text to say the wrong script came in and you had to send it back and it would be another 4 days. Would have saved a trip.

Absolutely amazing service from Terry White Chemmart, Deer Park Shopping Centre where I’ve been served by the friendly, helpful and very professional Pharmacist Amy who helped me process and issue the PBS Safety Net Card. She also helped me apply for the refund of the money I’ve overpurchased medicines after reaching the safety net threshold from… Read more

Medicare. Nothing but good work and good experience helping me with what needed to be done. Good on you Amy. Really appreciated your help.

I booked appointments for my son and myself to have flu vaccinations through online booking system for 9th June at terry white in old reynella . I received email and text confirmation of these bookings. I drove 15 minutes to attend our appointments and Terry White Chemmart Old Reynella was closed assumably for the public holiday. Why was I able to make and have appointments confirmed if they were closed?

I ordered online thru TWC $150 worth of lipstick. Received prompt email acknowledging order and a message saying they would let me know when it was ready. Received an sms next morning with 'link' that wouldnt open, follwed next morning by a sms AND an email saying they 'couldn't contact me' and so it's all been cancelled. It really wouldn't have… Read more

been hard to contact me, clearly no one tried. The faulty link was theirs. Who knows what it said. I tried to open it direct from and through the TWC website Take your business elsewhere.

I;d like to say that for most of the time majority of the staff and especially the owner and wife chemist at Beenleigh QLD store they strive to serve. they have a soft spot for frail elderly like my dad, Ashley S. They are willing to price match giants like Chemist Warehouse for non PBS items like my 6 monthly Prolia I must have to prevent… Read more

bone breakage if I fall and they give excellent advice and instruction on many new medications. They also are careful and competent providing injections which can be booked online. Thanks for all your years of service and care in spite of all my stress (acting out) when Im overwhelmed. Greatly appreciated. One of our all time favourite servers was Nou, then followed by Nicole and the unflappable Majed. Sim

Bullsbrook Chemist – Very unhelpful and very rude pharmacists. No care, no empathy shouldn't be in healthcare. Never again will I use Terry White Chemist Bullsbrook. Better to drive to Midland.

Disgust – Would not change a vitamin that I made a mistakenly bought. It was still completely sealed. They quoted Health Regulations on return of items. My reading of the Regs. give me to understand that it does not apply to vitamins. Chemist Warehouse would change them!

unforgivable – had my prescriptions filled out in Gawler SA. Terry White store last week they made a mistake they gave me an stomach acid tablet instead of my blood thinners, i was worried as i didn't know the brand so i googled the tablet brand and i could not believe so i went back to tell them they had made a mistake as the prescription clearly says the brand… Read more

for blood thinners, they never apologized instead making excuses plus making me wait 35min for the exchange, after having 3 heart attacks to be given the wrong medication is unforgivable but they just shrugged their shoulders so i demanded all my & my wifes prescriptions they had on file to give them back to me so i can take them to an opposition chemist, i found their chemist doing the prescriptions arrogant and none apologetic so no more will i deal with Terry White chemists

Rudeness on a grand scale – A friend collected my prescriptions from terry white Seaford Boxing Day and was given a lecture about taking the medication. I don’t want advice from my friend about my medication. Like the shop assistant, my friend is not a qualified medical practitioner. Please stop handing out unsolicited advice to anyone, it is not appreciated. Second… Read more

point I want to make is I carefully wrote down what other items I wanted from the pharmacy. I regret to say I did not get what I wrote. I did not request terry white home brands in Panadol Osteo yet I got 2 large packets. Perhaps more attention should be paid to reading skills and less to pushing inferior products. The home brand will be returned.

Usual great service from TWC, Narangba – I utilise the services of Terry White Chemart, Narangba extensively. Julie and the behind-the-counter team are professional, friendly and welcoming. They are always willing to go the extra mile to help you find what you are after, or help you gain some knowledge of a product. The pharmacists are the same and always make sure you understand the… Read more

medication prescribed and how to take it effectively. I love coming into this pharmacy because I never fail to leave with a smile on my face and feeling they were genuinely pleased to see me.

A Valued Health Support at Thrift Park Mentone – My Mentone Terry White Pharmacy is a trusted ,efficient and most supportive aspect of my health care. Staff follow through with finding a solutions to my needs -including knowledge about health and medical issues. They point out special offers and there's are always plenty of staff on duty. My Terry White at Thrift Park has earned my loyalty and is is the best pharmacy I've patronised. .

Worst chemist in QLD – Go ANYWHERE else, firstly they will try to change ur script, they will rip u off and do not expect a bag for purchases. I had to duck to Coles ans buy a bag. AVOID FOR YOUR OWN SANITY