The Blind Factory NSW, Sydney Brookvale

This is the second time we have used the Blind Factory to purchase window shutters as we were very happy with the professional service, product quality and price from our first order. James installed the shutters both times and he has done an excellent job. Show details ·  1

Excellent company. The best commercial on TV, my favourite is the mega yearly autumn sale. Keep up the good work fellows. Make sure James gets paid for his work. Cheers. Vince Kan Show details ·  1

We are most satisfied with the professional service we have received from The Blind Factory in replacing the blinds in our unit. Anne was most helpful with the product selection and James has just left after the installation, and has done a wonderful job. Nev & Bev B. Collaroy. Show reply

Right from the outset Anne was very responsive and easy to deal with. Ours was a fairly large and complex order, 43 items in total, and Anne took the time to find out everything we asked about, especially all the motorisation/ electrification questions about every type of item. Mark was also very helpful. When it came time for installation, James… Read more ·  1

and his Dad Scott were brilliant. It was a pleasure having them in our home for several days installing all the curtains, roman blinds, roller blinds and Zipscreens very professionally. Nothing was too much trouble. If I have anymore new house projects in me, I’ll definitely be going straight back to the whole team.

James and Josh were absolutely fantastic. From quoting, measuring to installing. Easy and stress-free. The finish job was amazing. So neat and tidy (and my husband is very fussy). Thanks guys Lee and Stephen Show details ·  1

Louay and James did a great job arranging and installing our blinds. Very happy with the result and price and wouldn’t hesitate to recommend Blind Factory. Thanks team! Show details ·  1

The whole process was fairly painless. I reached out through their website. I got a call to arrange for measurements and that went really smoothly. The pricing was good too. I was told it could take about 6-8 weeks for the blinds to be made by the manufacturer but I got notified about 2-3 weeks later that they were good to go. The Installer was… Read more ·  1

really good, everyone was punctual and things all went to plan. Really just the best outcome. I have new blinds, zero hassles.

Outstanding service from quote to install both Anne and James were super professional. Quality of the product (double hinged basswood shutters) and finish are excellent, couldn’t be happier. Show reply

We purchased a blind with electric motor and side bars. The blind looks great and works really well. You could feel the wind coming under the blind and it stopped as the blind closed. James was the installer. He did a really nice job. Quick and efficient. He also took care on the little details to make sure it looked good when he was done. Show details ·  1

I’m, Giulio Orlando from Narraweena NSW. Twice I attended the Brookvale show room twice recently for information about blinds, shutters, Vanetian blinds , curtains and ziptrack blinds. The lady ( Fetty ) helped me with the inquiry. She was, very polite, kind and knowledgeable. Also the lady that came for measurements and quote. Nada Harrouk, was… Read more ·  1

knowledgeable, polite and helpful. Many thanks to these two ladies. Got quotes for the shutters, curtains and venetians. Now waiting to get a quote for the Ziptrack blinds. So far very happy with the price and service. Well done: The blind factory, Brookvale show room.

I stumbled across The Blind Factory one morning when buying bathroom fixtures in Brookvale. Had not heard of it prior to then, but am very happy I found them! From the outset I was impressed. The lady in the showroom in Brookvale was very helpful and knowledgeable, and then the home visit by Anne, who helped me choose the style and fabrics for our… Read more ·  1

renovated windows, was outstanding. Nothing was too much trouble, and she helped me navigate all the options. Next, the quality of the curtains is fantastic. Have never felt so “grown up” as I have since they have been installed. We have had sheer curtains, blockout, and Roman blinds installed in our 4 bed house. All beautifully made and installed, first batch by Jason, and the next batch by James; both installers have done a fantastic job. Have already recommended them to a friend. Such good value, for amazing quality and a lifetime warranty.

My blinds were installed 5 years ago and I’m very happy with them. Recently the turning mechanism failed on one of my blinds. I contacted Brookvale office who immediately arranged for a technician to fix the problem. The technician arrived a few days later and fixed the problem within 10 minutes. Thanks to all at the Blind Factory. Show details ·  1

My experience with The Blind Factory was excellent. Their representative, Anne Bates, visited to measure for an outside blind. She was punctual, informative, and demonstrated comprehensive knowledge of their product range. Anne efficiently handled the outside blind measurements while also providing a quote for inside blinds. Her expertise was… Read more ·  1

particularly valuable as I was initially uncertain about colour and material options. The samples she bought and her guidance helped me make a confident decision. Based on this professional service, I recommend The Blind Factory for anyone considering inside or outside blinds of any type. Thank you for making it easy.

Disappointing – The person who came for the initial visit gave me false information.. as in the blind she recommended wasn't going to work in that particular spot. The guy who came and measured up before the fitting was great and told me what I needed that would fit. Then after that I was told by initial constultant (3 weeks later) that they couldnt' do it and… Read more

would refund my money. Really disappointing. Bad customer service from first consultant. I won't be using them in future. (and I was going to so was a bad decision on their part).

James did a great job I’ve used the blind factory twice so far and have been excellent Show details ·  1

Easy and efficient process. Very please with end result - James was a neat and efficient installer Show details ·  1

Great service and very professional salesperson and installer. Process great and efficient. Show details ·  1

Anne was so professional and when I didn't know what colour or style.. she was the best.. thank you Show details ·  1