Not enough practical and Tutors are useless
I am doing Xero Certificate and advance course, there is lack of practical exercises and if you try to work on yourself. tutors are not really helpful, they want to know which part of course it is and they start reading the theory on relevant page(which I can do myself). I feel tutors don't have enough knowledge of software to become tutors.
Good if you learn best by theory
Currently completing advanced Xero and MYOB as well as MS Word and MS Excel. I'm finding the MYOB and Xero course incredibly challenging as the courses primarily theory based with virtually no practical exercise unless you set your own challenges (it gets even wordier as you advance!). Tutors are hit and miss. some are awesome, some not so. I remember asking for help with the theory as I am one that learns by doing (street smart vs book smart I call it). I advised the tutor I am trying to learn by doing my own exercises in the background, yet I...have no idea if I'm doing it right, so I needed some pointers into how I can learn better...their response was basically telling me what I already told them I'm doing. So that wasn't very helpful. In hindsight, I probably would've only done the MS office courses as, for the $2400 price, I really don't feel like I'm learning enough to confidently say I have knowledge in a job interview. Currently the only way I'm passing assessments is by copying/pasting the course into MS Word and then searching for the answer within the document. The MS courses are much more interactive, therefore I'm gaining more confidence with those systems. UPDATE: Seems phone help from my tutor is non existent too. I called for help with MYOB Payroll access, and the phone system just said 'there are no available consultants at this time' and then it hung up.... not very helpful when I want to complete the module today.
I completed the advanced MYOB course. It was very expensive for the level of support and notably, the lack of practical exercises. My biggest disappointment is that it cost $25 for a professional certificate. Yes you can print one out, (it looks cheap) however considering the cost of the course, a professional certificate should be posted out to you. I have never had to pay for quality printed certificate, diploma or degree at TAFE or University.
The learning materials were perfectly made.
I have just accomplished my certification Accounts Administration and Payroll.
I am absolutely satisfied with the course material. This gave me enough confidence to jump into the labor market and find an accountant job. My course contained 14 modules which were 95% accountant materials. I would say that the Payroll path was only slightly touched for 1 module. But I do not mind I am interested in accounting instead of payroll.
Tutors are ok, ok. I feel they do not really care about to write any improving answer, I always got the same reply for...
I Loved it!
I have just finished all the assignments to the Certificate in Accounting course. I loved the entire process and could not wait to start a new module every week. I found the course very easy to follow. I am excited to start the advanced certificate in Accounting. I know i'm going to love it!
Awful - not enough support
Never finished the course because the content didnt make any sense half the time, I was constantly having to google the answer or find information elsewhere because it was so poorly written, Takes at least 24h to get any kind of assistance and most of the time the response given wasn't even helpful and then it would take another 24h to get another response. How on earth am I meant to complete a course that doesn't make sense with no assistance. Extremly frustrated, and a huge waste of my money, absolutely wouldn't recommend
The reviewer stated that an incentive was offered for this review
Looking forward to enrollment in new course
I was very happy with my experience with C.A. I had to extend course due to illness and tutors supportive during this time. Was disappointed to find out almost at completion that the course was no longer an Advanced Diploma...I realise other institutions also had to make changes in accreditation but would fee for course be the same
Loved my AAT Bookkeeping Course so far
I am really enjoying my course so far. The modules are very understandable and the tutors are amazing. Eddie Callahan thank you so much for all the motivation you have given me so far. I look forward to many more modules to come.
My Experience with the MYOB AccountRight Bookkeeping Course
I enjoyed the course units and the assigned reading material for the MYOB AccountRight course but it must only have been an introduction as only basic tutoring was provided when there were obviously many more features involved in the trial software. (This was not clarified anywhere in the course, nor does the certificate on completion mention the level of competency.) I felt that I would have benefited greatly from more practical exercises to complete in the trial software we were given to use. There wasn't even a practical test at the end to see if we could reconcile the books successfully.
- Verified customer
Course syllabus was excellent
I thoroughly enjoyed the course and the feedback from the tutor was great! The course I did was an Advanced Certificate in MYOB and the quizzes and exams were just right for that level of training Thanks Career Academy I will be back for more!
- Verified customer
Payment Plan - Pathetic Communication
I am very upset with my experience. I have paid out a large amount of money and as I have alot going on in my life ATM. 3 children (2 under 2) as well as suffering severe PND. I was only interested in the introductory psychology & counselling course but was convinced via a telephone call that I would be better off going for the 'diploma' in psychology & counselling as the introductory course wasn't a proper qualification. Now I have emailed quite a few times to try sort something out whether it be a deferral or really whatever will make it even...a small bit worth it for me considering the amount of money I have now paid out to this course that I had completed only 1 quiz and logged into about 3 times. Apparently I could only have the course deferred for a couple of months? Some point during this time I get an email to notify me that the course name has now changed and is no longer qualified as a diploma. Which really was half the reason for taking it on in the first place! The content was definitely challenging which means you need some quiet uninterupted time with which to study and complete assessments, which most anyone with 2 babies could agree is impossible. I was encouraged to bite off more than I could chew and understand there would be some penalty but now it's just ridiculous with being charged $30 a month and then most often than not an extra $10 fee when the funds arent there, Ive just noticed in the middle of last year they started charging $60 a month (!!wth) and the last few months have been both a $30 and $20 charge in the same month - this is actually ridiculous especially since I have emailed them countless times about it at first I was getting response in regards to deferral. Now I'm getting NOTHING. No emails - even after continuously forwarding the email and asking for a response. Also just to clarify , I actually hadn't noticed any direct debits from them over the past maybe few months - I saw a $20 debit today just by itself (which wasn't the agreed upon amount anyway.) - which made me check my account but this time I filtered all career academy debits to find that I actually have been paying even more than was Originally agreed upon. I haven't yet counted the total as I feel ripped off and stupid. You would think that there would be shown some compassion in such a situation but I guess not. Which Is why I decided to review them. All I can say is , SCAM.
- Verified customer
Apparently have debit in another country
Unbelievable I got excepted into my courses had everything set up and told it was all ready to go to start. However after ringing to ask for my login details I was told I have been taken to debit collects in nz from apparently been enrolled in a course last year. However I’ve never been enrolled with this or any online courses and I have not lived in nz for 12yrs and I’ve never had any emails, calls etc from any debit collects and I have a clear credit history. So now my enrollment was canceled without any notice. I’m very annoyed because I’ve ...never done a course or enrolled anything specialty in New Zealand and I would like proof it’s actually me cause I know for a fact I never enrolled in anything but the three courses I just enrolled in this week!
The content of the course was really good and feedback from the tutors/assessors was really helpful. One thing I wasn't aware of prior to enrolling was that I would be required to download two software programs (free trial). Would 10/10 recommend anyone doing online courses. Definitely worth it!!! Can't hurt to give it a go people :)
(My course was the 'Advanced MYOB' Certification.)
Great way to learn!
I enjoyed my courses. They were easily set up and tasks were esily understand. I loved that you had write a lot about your own words, using your own experience and a same time it was challenging and interesting.
All included information and material was important and useful.
It is great way to fit studies with your busy life and same time feel the rewarding and ask help if needed.
Only thing that I also found and that is mentioned above, it took couple of days to get the grades or response when needed.
Over all 5+
Maybe not for me.
I found the business admin course rewarding but challenging at times.
The asseser was always positive with feed back.
However they were also extremly slow in getting back to you when you ask for help.
As this was online and we all have busy lives trying to fit study in, I found it frustrating that it could be a week in between by the time help was sent days later, to when i could find time again to sit at the computer.
I tried to ring but just got an answering machine that said they would ring back but never did.
Sometimes their solution ...
- Verified customer
Not for everyone!
I love my course and would recommend it to people who want to make a difference to others, if they have some medical knowledge and academic writing experience.
If you need help you need to allow up to a week to get a reply, which I find quite disappointing at times. I have to agree with some students that the course content can be quite confronting for some beginners - I would suggest adding recommendations on some subject knowledge before doing the course if necessary for some.
Just under a month into my course and I'm really enjoying it.
Easy online access, comprehensive course material, prompt response from 'help team' not to mention such constructive and encouraging feedback on assessments.
I'm able to maintain my busy family and work life while studying. A bit of a mishap regarding payment plan setup, otherwise great experience so far and I'm looking forward to wonderful end results!
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Questions & Answers
How successful are people when they have finish a course with Career Academy are they guaranteed a job and is Career Academy recognise in every Australian state?
Daniel H.The Career Academy
Thanks for your question Horsey. We recently ran a survey with our graduates and 83% of our graduates said that The Career Academy improved their prospects of getting a new job or promotion. Yes, our courses are recognised in Australia, and Internationally. Please phone us on 1800 837 550 and we can discuss this further with you now.
At the end of the course I did " MYOB AccountRight"I was congratulated a certificate was issued. I had few messages and a link as well. The link was for some career group or association but I missed to join the group. Can that link be send to me again?
Daniel H.The Career Academy
Thank you for your enquiry.
Congratulations on completing your course, that's an amazing achievement, and you should be very proud.
I believe this is in regards to your free 12 month ICB Membership, I have forwarded this through to our Memberships team, they will register you and then send a confirmation email.
Please don't hesitate to contact us, if you need anything further.
Have a lovely day.
Hi academy team,
I recently saw some reviews regarding about the diploma and I'm just confused... because before I enrolled into the diploma of psychology and counselling course I was told that this is a diploma but the reviews I've seen that they've said they didn't receive a diploma that they were told but instead they received an advance certificate. I would like to know the truth behind this because I wouldn't be happy if this happens to me also, I only enrolled into this course because I was told it is a diploma. I've also sent an email got no response back so called today about the issue but she couldn't solve the problem for me and said i will talk to the head office. I am very disappointed!!! If I knew that I am being lied to I wouldn't of enrolled into this course.
Thank you for your question. I have spoken to our Student Services team to try and figure out what has happened. I do apologise for the inconvenience and the miscommunication with your course advisor and do understand your frustration.
To explain, amendments were made to the TEQSA Act 2017 on the 29th August 2017 which were put in place in March 2018. This required education providers operating in Australia to take immediate action and change the name of their Diploma courses. This change was beyond our control as a result of the legislation amendment. We were required by law to change your course from “Diploma” to “Advanced Certificate”. All students (including you) were contacted in March to advise you of this change.
Please be advised Sofia, that your course content has not and will not change. It is simply the name of the course which has changed. We apologise again for any inconvenience caused and our student services team will also contact you directly about this.
Kind regards, Daniel
Actually the law came into place in 2011 not 2018 as they claimed. Only RTOs and Higher Education Providers were legally allowed to use the word Diploma. You should ask for a full refund as you were wrongly sold the course under false pretenses. The only thing that changed in 2018 was that TESQA was able to enforce it.
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