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The Career Academy

The Career Academy

4.0 from 117 reviews

Reviews

4.0

117 reviews
5
(78)
4
(10)
3
(5)
2
(4)
1
(20)
  • Customer Service
    2.4 (14)
  • Teaching Staff
    2.0 (10)
  • Learning Material
    2.7 (14)
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Disgusted

published
Customer Service
Learning Material
2 comments
The Career Academy
TCAThe Career Academy
Tracey D.
Tracey D.

Don't sign up for career academy - you will regret it

published

I signed up for a course through Career Academy in January 2020, right before the Corona Virus hit. I lost my job shortly after. I contacted Career Academy multiple times but no one would help me. I tried to cancel my course as I could not afford it, but they wouldn't let this happen, even during a disaster. They are supposed to help us with our future, but they have ruined mine by putting me in debt. I am absolutely disgusted. They may be a cheap course but they have no support for their students. Apparently they aren't even a RTO (Registered Training Organisation) and they use old course materials which aren't even valid???

To those in the same position as me, good luck and don't give up!

Customer Service
Teaching Staff
Learning Material
1 comment
The Career Academy
TCAThe Career Academy
Tamara barber

Tamara barberMetropolitan Adelaide, SA

  • 6 reviews

Charged me 2990 for pulling out

published
Customer Service
Teaching Staff
Learning Material
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Gemma

GemmaSydney, NSW

  • 3 reviews

So far not so good...

published

I'm beginning to think that perhaps I made a big mistake in choosing to do my Advanced Certificate in MYOB course through The Career Academy... I started MYOB Essentials today and found that the Course Material supplied is outdated. After getting the run-around and speaking to numerous different people, I was eventually informed that the course had been updated last week and my name 'must have been left off the list'...??? I paid upfront for this course in full - for what exactly?? The level of 'support' I have received thus far has been disgraceful and nobody really seems to be aware of what is happening. Right now, I'm very disappointed.

Customer Service
Teaching Staff
Learning Material
1 comment
The Career Academy
TCAThe Career Academy
Solace024

Solace024

  • 2 reviews

Outdated material. No responses.

published

Course uses outdated myob. Can't do the exercises. No responses. Multiple calls and emails to cancel enrollment. Money taken out of my bank for a course that nothing's learnt from.

Customer Service
Teaching Staff
Learning Material
1 comment
The Career Academy
TCAThe Career Academy
Miss Pointing

Miss PointingAustralian Capital Territory

They are just debt collectors with a fancy name.

published
Customer Service
Teaching Staff
Learning Material
1 comment
The Career Academy
TCAThe Career Academy
Time to shine

Time to shinePerth, WA

Ask yourself: Is this course going to give me the credits I need for my chosen career?

published

It is important to do your research, to make sure that you are actually going to be getting what you are paying for. My experience at the end of 2 Advanced Certificates was disappointing, when I discovered that all those modules later and hundreds and hundreds of dollars later, it did not get me any recognised credits for further study. Please, look into whether that course will give you want you need, so you don't get disappointed as well.

Customer Service
1 comment
The Career Academy
TCAThe Career Academy

Accounts Administration and Payroll course

published
Customer Service
Learning Material
1 comment
The Career Academy
TCAThe Career Academy
Lauren C.

Lauren C.Metropolitan Adelaide, SA

Good if you learn best by theory

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Witchy

WitchyGreater Melbourne (Metropolitan), VIC

  • 14 reviews

MYOB course

published

I completed the advanced MYOB course. It was very expensive for the level of support and notably, the lack of practical exercises. My biggest disappointment is that it cost $25 for a professional certificate. Yes you can print one out, (it looks cheap) however considering the cost of the course, a professional certificate should be posted out to you. I have never had to pay for quality printed certificate, diploma or degree at TAFE or University.

Customer Service
Teaching Staff
Learning Material
2 comments
The Career Academy
TCAThe Career Academy
Witchy
Witchy

You never gave an answer regarding the cost of the certificate - $25 each so for the advanced certificate MYOB it is $75. Has this changed or is your response just lip service?

The learning materials were perfectly made.

published
Customer Service
Teaching Staff
Learning Material
2 comments
The Career Academy
TCAThe Career Academy

Thank you so much for your awesome review Aniko - we would be very grateful if you can also please review us on TrustPiliot here: https://uk.trustpilot.com/evaluate/careeracademy.co.nz?stars=5

Aniko
Aniko

TrustPiliot review is done. :)

I Loved it!

published

I have just finished all the assignments to the Certificate in Accounting course. I loved the entire process and could not wait to start a new module every week. I found the course very easy to follow. I am excited to start the advanced certificate in Accounting. I know i'm going to love it!
Thank you
Heidi

Learning Material
1 comment
The Career Academy
TCAThe Career Academy

Thank you so much for your fantastic review Heidi - we would be very grateful if you can also please review us on TrustPiliot here: https://uk.trustpilot.com/evaluate/careeracademy.co.nz?stars=5

Sarah

SarahNew South Wales

Awful - not enough support

published

Never finished the course because the content didnt make any sense half the time, I was constantly having to google the answer or find information elsewhere because it was so poorly written, Takes at least 24h to get any kind of assistance and most of the time the response given wasn't even helpful and then it would take another 24h to get another response. How on earth am I meant to complete a course that doesn't make sense with no assistance. Extremly frustrated, and a huge waste of my money, absolutely wouldn't recommend

Customer Service
Teaching Staff
Learning Material
annie

annieADELAIDE

Looking forward to enrollment in new course

published

I was very happy with my experience with C.A. I had to extend course due to illness and tutors supportive during this time. Was disappointed to find out almost at completion that the course was no longer an Advanced Diploma...I realise other institutions also had to make changes in accreditation but would fee for course be the same

1 comment
The Career Academy
TCAThe Career Academy
MichelleC

MichelleCIllawarra, NSW

MYOB course is amazing

published

I have just finished my test in MYOB and loved the course, modules easy to navigate through and the units were fantastic. The quizzes and exams were at the level I would expect thankyou.

Customer Service
Teaching Staff
Learning Material
1 comment
The Career Academy
TCAThe Career Academy
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Loved my AAT Bookkeeping Course so far

published

I am really enjoying my course so far. The modules are very understandable and the tutors are amazing. Eddie Callahan thank you so much for all the motivation you have given me so far. I look forward to many more modules to come.

Customer Service
Learning Material
1 comment
The Career Academy
TCAThe Career Academy

My Experience with the MYOB AccountRight Bookkeeping Course

published

I enjoyed the course units and the assigned reading material for the MYOB AccountRight course but it must only have been an introduction as only basic tutoring was provided when there were obviously many more features involved in the trial software. (This was not clarified anywhere in the course, nor does the certificate on completion mention the level of competency.) I felt that I would have benefited greatly from more practical exercises to complete in the trial software we were given to use. There wasn't even a practical test at the end to see if we could reconcile the books successfully.

1 comment
The Career Academy
TCAThe Career Academy
chris61c

chris61cHobart, TAS

  • 2 reviews
  • 2 likes
  • Verified customer

Course syllabus was excellent

published

I thoroughly enjoyed the course and the feedback from the tutor was great! The course I did was an Advanced Certificate in MYOB and the quizzes and exams were just right for that level of training Thanks Career Academy I will be back for more!

1 comment
The Career Academy
TCAThe Career Academy
  • Verified customer

Payment Plan - Pathetic Communication

published
1 comment
The Career Academy
TCAThe Career Academy
L Anderson

L AndersonGold coast

This is amazing

published

Very satisfied, I would love to do another course with career academy. As I learnt and finished my certificates in a short amount of time.

1 comment
The Career Academy
TCAThe Career Academy
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Questions & Answers

horsey

horseyasked

How successful are people when they have finish a course with Career Academy are they guaranteed a job and is Career Academy recognise in every Australian state?

1 answer
The Career Academy
TCAThe Career Academy

Thanks for your question Horsey. We recently ran a survey with our graduates and 83% of our graduates said that The Career Academy improved their prospects of getting a new job or promotion. Yes, our courses are recognised in Australia, and Internationally. Please phone us on 1800 837 550 and we can discuss this further with you now.

Augustine Lokea

Augustine Lokeaasked

At the end of the course I did " MYOB AccountRight"I was congratulated a certificate was issued. I had few messages and a link as well. The link was for some career group or association but I missed to join the group. Can that link be send to me again?

1 answer
The Career Academy
TCAThe Career Academy

Hi Augustine,

Thank you for your enquiry.

Congratulations on completing your course, that's an amazing achievement, and you should be very proud.

I believe this is in regards to your free 12 month ICB Membership, I have forwarded this through to our Memberships team, they will register you and then send a confirmation email.

Please don't hesitate to contact us, if you need anything further.

Have a lovely day.

Sofia

Sofiaasked

Hi academy team,

I recently saw some reviews regarding about the diploma and I'm just confused... because before I enrolled into the diploma of psychology and counselling course I was told that this is a diploma but the reviews I've seen that they've said they didn't receive a diploma that they were told but instead they received an advance certificate. I would like to know the truth behind this because I wouldn't be happy if this happens to me also, I only enrolled into this course because I was told it is a diploma. I've also sent an email got no response back so called today about the issue but she couldn't solve the problem for me and said i will talk to the head office. I am very disappointed!!! If I knew that I am being lied to I wouldn't of enrolled into this course.

2 answers
Daniel
Daniel

Hi Sophia,
Thank you for your question. I have spoken to our Student Services team to try and figure out what has happened. I do apologise for the inconvenience and the miscommunication with your course advisor and do understand your frustration.
To explain, amendments were made to the TEQSA Act 2017 on the 29th August 2017 which were put in place in March 2018. This required education providers operating in Australia to take immediate action and change the name of their Diploma courses. This change was beyond our control as a result of the legislation amendment. We were required by law to change your course from “Diploma” to “Advanced Certificate”. All students (including you) were contacted in March to advise you of this change.
Please be advised Sofia, that your course content has not and will not change. It is simply the name of the course which has changed. We apologise again for any inconvenience caused and our student services team will also contact you directly about this.
Kind regards, Daniel

tezza
tezza

Actually the law came into place in 2011 not 2018 as they claimed. Only RTOs and Higher Education Providers were legally allowed to use the word Diploma. You should ask for a full refund as you were wrongly sold the course under false pretenses. The only thing that changed in 2018 was that TESQA was able to enforce it.

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