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The Comfort Shop
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Reviews

4.9
535 reviews
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Sue
SueSydney, NSW
  • 5 reviews
  • 5 likes

Great bed base

published

We bought another bed base from them last week. The service is awesome, the delivery guys helped us beyond expectations.

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The Comfort Shop
Customer Service O.The Comfort ShopSend a private message

Hello Sue, Thanks for your great feedback and 5 star review. We really appreciate you coming back to The Comfort Shop. We hope you enjoy your new bed and we look forward to seeing you again.

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Paul and Ray
Paul and RaySydney
  • 9 reviews
  • 18 likes

Good quality and service

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I bought a Murphy bed when I had friends coming to stay for an extended period. Since then it has been my guest bed. This is going back over ten years and it is still as comfortable as the day it was bought. It's not a cheap product, but you can tell from the movement when you pull the bed down from the wall, and the comfort of the mattress, that this is a quality product.

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The Comfort Shop
Customer ServiceThe Comfort ShopSend a private message

Hi Paul & Ray. We agree - the Clei Italia Wall Beds are great! - thanks for taking the time to share your feedback with us - appreciated. We hope to welcome you back to The Comfort Shop.

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M Watts
M WattsSydney, NSW
  • 2 reviews

No Better Bed!!

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The Comfort Shop
Customer ServiceThe Comfort ShopSend a private message

Hello M Watts. What a lovely review! - thanks so much for coming back to The Comfort Shop. We are sure you will love your comfy new bed for many years to come.... We hope to hear from you again - a Recliner perhaps?!

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Two Timer
Two TimerSydney, NSW

Great product.

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Product is great and is the second chair I have purchased from this Company which unfortunately doesn't reupholster. Delivered as arranged.

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The Comfort Shop
Customer ServiceThe Comfort ShopSend a private message

Hello Two Timer. Thanks for coming back to The Comfort Shop. Enjoy your new Recliner Chair and we hope to see you again.

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Excellent results

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All worked perfectly, starting with the overall look of the Comfort Shop and range of items available to the service provided by Rod. His quiet manner was very reassuring and we were very impressed. The delivery and installation of the beds must also be mentioned as we could not have been happier with the courtesy and ability of the husband and wife team that provided this service.

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The Comfort Shop
Customer ServiceThe Comfort ShopSend a private message

Hi Happy Customers. What a great, well-rounded review! - thanks so much for your detailed feedback - we all really appreciate it. Enjoy your new beds and we hope to see you again.

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rogerbayliss
rogerbaylissSydney, NSW
  • 6 reviews

SUOERB SERVICE AND GREAT PRODUCTS

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Comfort Shop offer excellent products, many not available elsewhere. Their service is impeccable and well above that of comparable suppliers.

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The Comfort Shop
Customer ServiceThe Comfort ShopSend a private message

Hi Roger. Thanks for that great feedback - we really appreciate you coming back to The Comfort Shop. We look forward to seeing you again.

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Great solution and no compromise needed!

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We needed to replace a king mattress that was great for my wife but far too soft and painful to sleep on for me. The Comfort Shop was recommended by a friend so we paid a visit. We spent quite some time testing a number of mattresses and after looking elsewhere as well we ordered a split king Forza base and two mattresses, one firm and one soft-medium. Delivery was delayed a little by flooding in NSW but it wasn't long before our goods were professionally delivered and expertly and courteously installed in our existing bed surround. Now we can both sleep in comfort.

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The Comfort Shop
Customer ServiceThe Comfort ShopSend a private message

Hi Andrew. Great to hear you are both sleeping well - we love hearing this feedback from all our customers. Thanks for taking the time to share your experience with The Comfort Shop - much appreciated.

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Helpful and knowledgeable staff.

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Great service and on time delivery. I love the bed and base. Look forward to a good rest every day.

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The Comfort Shop
Customer ServiceThe Comfort ShopSend a private message

Hi Thomas. Good news - that's what we love to hear. Thanks for the feedback and we hope to see you again.

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T. Mallari
T. MallariSydney, NSW

EXCELLENT PRODUCT and CUSTOMER SERVICE!!!

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We bought the Erika bed sofa and we are so happy with the quality of this product. The sofa is very comfortable and super easy to assemble into bed and back to sofa. We had purchased a sofa bed just recently with a known furniture shop, no doubt it is styllish sofa but the down side is the comfort of the mattress when you make it into bed.

The customer service we received from Crow Nest branch is exceptional. They are very helpful and accomodating.

I will definitely recommend this shop.

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The Comfort Shop
Customer ServiceThe Comfort ShopSend a private message

Hello T Mallari. We are so pleased to hear you're enjoying your new Erika Sofa Bed - we agree, they are great! Thanks for the 5 star review - we all appreciate it very much. We look forward to seeing you again.

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Happy J
Happy JSouth East Queensland, QLD

Just what we needed

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We found the Comfort Shop online. It seemed to be the only Murphy bed shop in Brisbane with a proper shop front. It was great to see the products in store and the wall bed we purchased was on display. The friendly staff demonstrated how easy it was to use the bed. We liked the quality and knowing it was Italian made gave us confidence it was a quality product. The bed was delivered on time by friendly, courteous drivers.

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The Comfort Shop
Customer ServiceThe Comfort ShopSend a private message

Hi Happy J. Thanks for that great 5 star feedback - much appreciated. Enjoy your clever new Wall Bed by CLEI Italia. We hope to see you again.

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johnsonooi
johnsonooi
  • 6 reviews
  • 7 likes

Great services and product

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easy to negotiate the delivery and payment plan, product is fantastic, where the product description is similar to what is shown on website. Store personnel and email is very good.

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The Comfort Shop
Customer ServiceThe Comfort ShopSend a private message

Hello johnsonooi. Thanks for the great feedback. Enjoy your new items from The Comfort Shop.

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Pamela W.
Pamela W.Sydney, NSW
  • 2 reviews

Great customer service and follow up

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Have had our King bed now for 9 years and it's lasting well with TLC and the odd service from The Comfort Shop. Also bought a great headboard from them, and some manchester designed for the bed. The shop, warehouse and service staff are all fantastic. Never had a problem dealing with them. They are just so helpful. David and Samantha have been an incredible support.

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The Comfort Shop
Customer ServiceThe Comfort ShopSend a private message

Hello Pamela. What a lovely review! - thanks so much for your detailed feedback - we do appreciate it. Thanks for coming back to TCS - we look forward to seeing you again.

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Excellent service, fantastic product

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A big thank you to Patrick for my Poppi wall bed and highly recommend the installation job done by Alan. While there was a delay in the import of the bed, the Comfort Shop team kept in contact with up dates. I'm very happy with the cabinetry and the mechanism that lowers and raises the bed.

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The Comfort Shop
Customer ServiceThe Comfort ShopSend a private message

Hello Kate. Great to hear you are enjoying your new CLEI Italia Wall Bed - thanks for taking the time to give us your wonderful feedback - we do appreciate it very much. We hope to see you again.

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David
DavidSydney, NSW

Great service and good quality products. Delivery and installation was very professional.

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The bed arrived on time. The team of installers worked quickly and efficiently to install the bed in the exact location detailed in out joiner's plan. They cleaned up after the job.

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The Comfort Shop
Customer ServiceThe Comfort ShopSend a private message

Hi David - thanks for that great feeedback - appreciated. We hope to see you again.

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Great chairs for TV viewing or reading

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Options were well displayed in store, sales person was helpful, promised delivery was executed perfectly. The chairs have been excellent & all we could have expected.

  • Product Quality
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The Comfort Shop
Customer ServiceThe Comfort ShopSend a private message

Hi Mike. Great to hear - thanks for the great review & enjoy your new Recliner Chairs from The Comfort Shop.

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Questions & Answers

Carmel Martin
Carmel Martinasked
The Comfort Shop

Do you sell ergonomic bar stools?

1 answer
The Comfort Shop
Customer ServiceThe Comfort ShopSend a private message

Hi Carmel. Sorry - we don't sell bar stools - but if we can ever assist with a comfy Recliner Chair, please let us know!

Hazel Torres
Hazel Torresasked
The Comfort Shop

I have a cocoon comfort Group bed, my question is I have the name cocoon placed at the foot of the bed. does it matter if brand name is at head or foot of bed

2 answers
Dana Jaeger-Lund
Dana Jaeger-Lund

Its not from the Comfort shop

The Comfort Shop
Customer ServiceThe Comfort ShopSend a private message
Pamela
Pamelaasked
NSW, Crows Nest

Looking for a comfortable 2-3 setter lounge for a small flat

1 answer
The Comfort Shop
Customer ServiceThe Comfort ShopSend a private message
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The Comfort Shop

Details

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CategoryPhysical Shops and Furniture ShopsPhysical Shops and Furniture ShopsPhysical Shops and Furniture ShopsPhysical Shops and Furniture Shops
Type of Furniture OfferedBedroom, Living and MattressesBedroom, Living and MattressesBedroom, Living and MattressesBedroom, Living and Mattresses
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