Reviewer Photos & Videos
Great service! Fabulous beds! We have bought Three!
Store very easy to navigate & pleasant atmosphere just perfect!
Excellent beautiful range!
Terrific guys came to assembled the beds for me!
My Latex mattress is wonderful.
We now have two beds, double and queen, both with latex mattresses and they seriously great beds. The showroom is easy to view the range and the staff have always been most helpful. A pleasure to shop.
Understood our needs and delivered
We looked for a compact and neat reclining chair. We were quickly shown a model that suited our needs. It was delivered in a couple of days.
12 months later we decided we needed another one the same. One phone call and delivery was arranged in a few days.
Great service to go with a great bed
I purchased Italian made split King electric beds to replace older ones purchased elsewhere. This is a much improved bed, with well made slats and surrounds, plus the motor is so quiet it does not disturb the other person's sleep. However, worth giving The Comfort Shop your business for the great customer service and really nice delivery personnel who work for the company, not outsourced. Great experience, and good value for best quality.
I have shopped from this store in the past, to my great satisfaction. This time my order was not without complication (on my part), and I don’t think I have ever experienced better service. The staff, to a man, is friendly, knowledgeable and accommodating, and they understood my needs completely. I simply cannot thank them enough.
This is our fourth Ergo double bed base in beech that we have bought from the Comfort Shop
This is the fourth Ergo double bed base in beech we have bought from the Comfort Shop.
The first 2 - we purchased 18 years ago and are still going strong! One of the plastic guides broke and it was no trouble to provide a replacement part.
The other 2 have been purchased as our children have grown and needed a bigger bed.
They are well made (finger jointed corners) and timeless - and easily disassembled to be moved.
Ordering by phone and the delivery were straightforward.
I would highly recommend this company and product.
Excellent Service and Great Small Space Solutions
The service from the staff at the Comfort Shop Crows Nest was warm and friendly. The range of innovative, space saving solutions is impressive. We were directed to the best option for our small space not the most expensive.
A Wall Bed - an amazing concept!
I spent a bit of time on The Comfort Shop website reviewing the various products on offer. We were looking for a solution to our guest room and the Penelope 2 bed with a desk is just perfect. The team at the Crow's Nest store, Ben and Matt couldn't have been more helpful and were so patient with all our questions and concerns. We weren't sure which wall would be best suited to the bed and Alan, their installer was so knowledgeable and put my mind at ease every step of the way. We can't wait to have guests enjoy the comfort of our new queen size bed.
Great chair for my 90 year old father - excellent service and delivery to country NSW
Purchased a Lift chair for my father. Excellent service with very helpful and knowledgable staff. My father loves his new chair - it is very comfortable and easy to operate. Priced very well. Delivery to rural NSW not a problem - with installation and assistance to my father on delivery, including removing packaging and ensuring it all worked! Would highly recommend The Comfort Shop team at Moore park
More people need to know how useful these products are!
Store staff are excellent. Happy to demonstrate all the products in store. Communicative re delivery. Helpful with suggestions and a delight to do business with. My LGM arrived on the day that was organized. Installer arrived soon after and installation was quick. The Unit is just the right product for my space and I am thrilled.
Quality Italian product looks schmick! Timeless designs and quality that will last.
Fabulous products and exemplary service
I have been a customer of the Richmond store for over five years having initially bought a bed and linen. My experience here was fantastic. The staff are so wonderful, so helpful, personable and the products are high quality and long lasting. The bed looks so beautiful and is super comfortable. The Comfort shop does live up to it's name, in that the items create so much comfort and the staff make you feel that way. One million stars!!
A Murphy bed in a class of its own!
The Richmond shop has the whole range. I was able to browse (touch, sit on, open and close) without being bothered, although someone was on hand to provide me with information when I approached them. Both staff members were very friendly, knowledgeable, and not pushy at all. Quite refreshing. I was given all the information I needed. I did purchase the wall bed which was delivered at the agreed time. I organised the installer who was recommended by the company. He did a great job, was very knowledgeable about the product. The bed funct...ions very well, easy to put up and down, mattress very comfortable (I have slept on it and so have my guests). The price is a bit on the high side, however, compared to some of my friends' murphy beds from other companies there is no real comparison. It took me a long time to make this decision because of the price and not knowing if it would be any good, and now, I wished I had bought it earlier. No regrets. I bought the Queen bed Ulisse. It really is 31cm from the wall. I cannot fit the pillows when closed but can close it with the mattress cover, 2 sheets and a doona.
Product is terrific
We bought a guest bed and all our guests think it is very comfortable. The staff were extremely helpful and navigated us to the best solution for our needs.
The service from the Comfort Shop Crows Nest was faultless. Ours turned out to be a tricky delivery and the guys were really fantastic. We’re very happy with our purchase and the service we received.
I had been to the comfort shop many times to try the memory foam mattress but had struggled to make a decision. The last time I went, Matt offered me the 30 day trial even though that promotion had expired. The delivery was extremely prompt, courteous and professional. I ended up having to return the mattress because it didn't suit me. Matt, David and the pick up team were absolutely wonderful about the whole process. Just faultless customer service. I have an ottoman from the comfort shop on the way and am very much looking forward to it.
Questions & Answers
Do you sell ergonomic bar stools?
Hi Carmel. Sorry - we don't sell bar stools - but if we can ever assist with a comfy Recliner Chair, please let us know!
I have a cocoon comfort Group bed, my question is I have the name cocoon placed at the foot of the bed. does it matter if brand name is at head or foot of bed
Its not from the Comfort shop
Hello Hazel. Thanks for your enquiry, however we don't stock that brand. Hopefully you will have found where you purchased this from. We look forward to welcoming you to our showrooms if we can assist with a comfy new bed or recliner in the future perhaps.
Looking for a comfortable 2-3 setter lounge for a small flat
Hi Pamela - we stock the compact Boston Recliner Lounge in 2 Seat or 3 Seat options - with foot stools optional. You can test these at our Crows Nest showroom plus see the colour options too. We are @ 168 Willoughby Road Crows Nest. Please call us with any questions - 9438 4422. thanks, The Comfort Shop Team.
Get an answer from our members and The Comfort Shop representatives
|Category||Physical Shops and Furniture Shops||Physical Shops and Furniture Shops||Physical Shops and Furniture Shops||Physical Shops and Furniture Shops|
|Type of Furniture Offered||Bedroom, Living and Mattresses||Bedroom, Living and Mattresses||Bedroom, Living and Mattresses||Bedroom, Living and Mattresses|
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