The Comfort Shop

The Comfort Shop

 Verifiedthecomfortshop.com.au
The Comfort Shop
4.9

650 reviews

PositivevsNegative
99% · 6427 · 1%
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Return Claim MadeYes · No
Warranty Claim MadeYes · No
Product Appearance As advertised · Not as advertised
Product Quality
4.9
Customer Service
5.0
Knowledgeable sales staff
High quality range
Timely delivery

Reviews

650 reviews
Edward S.
Edward S.
  NSW, Crows Nest

Fantastic customer support and sales team

We were in the market for a
High quality COMFORTABLE sofa bed. Many of the stores we visited had underwhelming products and unfortunately lacklustre service. However, at the Comfort Shop we were greeted IMMEDIATELY by a friendly yet formal salesperson who was a consummate professional with complete knowledge of all aspects of the process. Although the product we selected was pretty pricey for us, it was totally worth it and we are very happy we decided to go with it. Show details ·  1
Karen L.
Karen L.South-Eastern Region, NSW
  NSW, Crows Nest

Very positive experience

Service in store and phone and email service by David was exemplary. Davis was informative, patient willing to go the extra step to answer questions. Can’t wait to get the wall bed installed now. many thanks Karen Show details ·  1
Liz McManus
Liz McManus
  VIC, Richmond

perfect for relaxing

Excellent customer service, prompt delivery, online shopping very good, extremely satisfied with the Chicago Lift Chair in every way. So much so that I purchased a second chair after the first one and recommended the chair to my sister in Queensland. She did also purchase a Chicago Lift Chair Show details ·  1
Kahmel D.
Kahmel D.
  NSW, Crows Nest
Michelle
Michelle
  NSW, Moore Park

Exceptional service

The staff at Moore Park were extremely helpful. They worked as a team to ensure we selected the right wall bed and had it delivered exactly when we needed it. The delivery and installation also went without a hitch. I'd recommend them any day. Show details ·  1
Karen A.
Karen A.Sydney, NSW
  NSW, Moore Park

Rest Away Lifter Chair

Great service provided from ordering to the delivery. It is an excellent lift recliner chair that is very comfortable and perfect for my elderly mother. Show details ·  1
Rose
Rose2 posts
  QLD, Fortitude Valley
Product Quality
Customer Service
Robert Jones
Robert JonesSydney, NSW
  NSW, Crows Nest

Collapsing mattress

Extremely helpful throughout the purchase & delivery of mattress & accessories. Would not hesitate to recommend David. Show details ·  1
Haz
HazSydney, NSW3 posts
  NSW, Crows Nest

Great Service and I love my new Mattress

Great service from the guys at Crows Nest store.
Love my new mattress! Show details ·  1
Dave and Narelle
Dave and Narelle
  Verified NSW, Crows Nest

Latex Motorised Bed

There were minor hiccups with delivery. Nobody's fault but communication was very good. We were kept informed as soon as delivery date was available. A very professional outfit right down to the 2 delivery guys whose knowledge of the product was very good. Show details ·  1
Richard
Richard
  NSW, Crows Nest

Nice way to do business

We made two visits to the Crows Nest shop. Staff were helpful and well informed about wall beds which was the purpose of our visit. Very satisfied with our purchase. Installation done by Comfort Shop contractor. Show details ·  1
Catherine Flanagan
Catherine Flanagan
  Verified NSW, Crows Nest

Best ever customer service

Congratulations to The Comfort Shop, Crows Nest for their razor sharp professionalism, flawless product knowledge and outstanding customer service. Thank you gentlemen. Show details ·  1
Product Quality
Customer Service
Gail Seller
Gail Seller
  NSW, Crows Nest

I am so happy with my new chair

I am writing for Theo as he is in a nursing home and suffers from a stroke. He is thrilled with his recliner chair and sleeps on it all night! Show details ·  1
Maria Colussi
Maria Colussi2 posts
  NSW, Moore Park

Great service

Very happy with the chairs Samantha helped us choose, they have the right amount of support but also very very comfortable. The price was reasonable and the quality was superior to anything else we looked at. Show details ·  1
David
DavidSydney, NSW
  NSW, Moore Park

Great products and service

I have been using CS beds, memory foam mattresses, and pillows for 30 years and bought them for my kids and now grandkids. Fantastic for people with neck and back problems.
I am a sleep specialist and recommended them to lots of patients who reported positive experiences with them.
And no, I don't own a CS, and won't get any freebies from this! Show details ·  1

Questions & Answers

Vicki T.
Vicki T. · The Comfort Shop

Price of benchmaster recliner with foot stool please Sunshine Coast qld
Niclkin Way Warana

The Comfort Shop
The Comfort Shop   DM   

Hi Vicki. We have a range of BenchMaster Recliners - they start from $1290 (Miami Recliner + Foot Stool) - $2390. Delivery to Sunshine Coast area is $180. Please do call the Brisbane showroom if we can assist? T: 07 3252 9444. thanks. TCS Team

sydneymidge
sydneymidge · The Comfort Shop

Hi. Do you have lift chairs with battery operation?

The Comfort Shop
The Comfort Shop   DM   

Hello sydneymidge. Thanks for your enquiry - both our Chicago Lift / Restaway Lift need to be plugged into power. Not battery, sorry. Please let us know if we can assist. We have stock available now. thanks.

sydneymidge
sydneymidge  

Thank you but I prefer not to have a cord across the floor in case of tripping. The chair won't be positioned near a wall socket. But thanks for your quick response.

Carmel Martin
Carmel Martin · The Comfort Shop

Do you sell ergonomic bar stools?

The Comfort Shop
The Comfort Shop   DM   

Hi Carmel. Sorry - we don't sell bar stools - but if we can ever assist with a comfy Recliner Chair, please let us know!

See all The Comfort Shop questions

Details

About The Comfort Shop

The Comfort Shop is an Australian owned and operated furniture retailer that imports bedroom and lounge room products from Europe, Asia, and South America.

The product range includes:

  • Recliner chairs and lounges
  • Slat bed bases
  • Mattresses and pillows
  • Headboards and bed surround products
  • Wall beds
  • Guest beds, including sofa beds

The retailer has showrooms in NSW, QLD, and VIC.

Points of praise:

  • Most reviewers found that sales representatives at The Comfort Shop were extremely professional and knowledgeable. Reviewers appreciated how they took the time to explain their product range in detail, which customers said helped them go home with a product they loved.
  • They also said that the items they bought from The Comfort Shop were of superb quality.
  • Customers said that their products were delivered on time, and that the delivery staff were friendly.
Compare all The Comfort Shop listings
CategoryPhysical Shops and Furniture ShopsPhysical Shops and Furniture ShopsPhysical Shops and Furniture ShopsPhysical Shops and Furniture Shops
Type of Furniture OfferedBedroom, Living and MattressesBedroom, Living and MattressesBedroom, Living and MattressesBedroom, Living and Mattresses
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Contact info for The Comfort Shop

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