Prompt and Efficient
Having purchased a bed suit with memory foam last year, I was keen to incorporate the optional drawer units under the bed frame. The Crows Nest staff once again, were exceptionally helpful and assisted in exactly what I needed.
The delivery team gave me 30 minutes pre warning of their arrival, and the installation took less than 10 minutes.
The drawers units are an ideal extra, and make great use of the available space for storage.
Thanks again Comfort Shop.
Premium quality beds
The product is superb and the staff service matched. Product knowledge, clear and accurate communication, consideration and care. Delivery as agreed, installation perfect. I would recommend Comfort Products without reservation.
Husband very happy with leather recliner.
Satisfied with product - electric reclining armchair - in terms of the leather quality and shade, and delivery time. No assembly required. Helpful assistance in shop. A very pleasant experience. Had looked on line before going to shop and looking at a floor model, so process was easy.
Sue Central Coast
So in love!
From my initial contact by chat on the Comfort Shop website to Alan setting it all up for us we had nothing but great service and advice. Patrick and Matt were both so helpful. At the Crows Nest store Patrick happily showed us all the options without pressuring us. Now that we have the LG 01 installed we couldn’t be happier. Alan did a great job and nothing was a trouble.
You won’t regret popping into the Comfort Shop for great ideas, service and their expertise.
Excellent product and service
Excellent product as this was a second purchase. There was a delay in my plans and the company allowed me to keep the bed in storage for a significant length of time at no cost until I was ready for delivery. Very helpful sales staff.
Exceptional Service and product
It was an absolute pleasure to deal with David and his team. Their extensive knowledge of their products and brilliant customer service made the experience of purchasing a wall bed so easy. The delivery team were on time, friendly and efficient. The product quality is excellent and I wouldn't hesitate to recommend The Comfort Shop ,Crows Nest.
Excellent customer service and extremely beautifully designed products
Well designed products had caught my attention as I was walking pass the store. I was then immediately approached by the Sales Person who was extremely attentive and the whole concept has worked really smoothly and efficiently. Very accommodating and extremely approachable service.
Store was easy to navigate and the service could not of been better. We have dealt with the Comfort Shop on several occasions over many years and have had several products from them all are very high quality, no complaints.
Brilliant! Love it.
The Comfort Shop website is informative with good descriptions and videos. The Richmond shop is well laid out with good use of space that enables one to freely inspect all items.
Very good customer service both in store and after sales
Product delivered on time and without any hassles. Good follow up service. Staff in show room at crows nest and delivery crew were all very personable and attentive. Happy to recommend The Comfort Shop.
Quality products, fantastic delivery service
We purchased a bed and mattress and bedhead and found the sales staff to be helpful and informative. The bed is just what we wanted, but the highlight was the delivery. They went out of their way to ensure everything was setup how we wanted it, they removed the rubbish and generally made it all very pleasant.
Excellent products and service
The products and service in store and after sale from the Comfort Shop have been excellent. We had a problem with one of our recliners and they arranged for it to be promptly fixed.
Great to shop with so helpful
The helpful people at the Richmond store eased us through all our options and were so very accommodating. Will definitely be buying from here in the future. The latex mattress we bought is so comfortable, everything I had hoped for.
Sold , wouldn't consider other brands
The store was easy to navigate and find what you want but online it's difficult.
Very satisfied with the range of products and quality to suit our needs.
Very satisfied with the bed bases and mattress we bought.
Both David and Matt are very helpful, knowledgable and professional.
Robert and Christine
Great products, very helpful and friendly staff
We were looking for a solution to our 2nd bedroom in our apartment and found the perfect solution in a wall bed. The Ulisse double wall bed we purchased is just what we were looking for and it looks great. It has given us so much more room in our bedroom and is so easy to use.
David the Store Manager was very helpful and professional, nothing was too much trouble and the installation process by Alan was fantastic.
Great products and great quality.
Excellent Service and Product
We have been looking for a guest bed for a long time and found the advice and the product quality very appealing. Ron assisted us and helped us to make a decision in a very professional manner. Delivery and setup was excellent. When folded away the 'Ulisse' bed takes up very little space. We are very happy with our decision
Excellent products and services
We were impressed with the range and quality of the products available. The staff were very knowledgeable and helpful in the selection of our sofa bed. The delivery/installation process went very efficiently and smoothly.
Great Sofa Bed.
Exactly what we were looking for. Very easy to use and great quality sofa bed.
David the store Manager is fantastic. He knows very well about his products and is very helpful.
My Ulisse wall bed has given me an extra room at a fraction of the price.
I have a third bedroom! My yoga studio is now superbly comfortable bedroom that folds away with the touch of a finger. I don't even need to move my meditation mat.
Great quality products & Great service
We bought a fold out leather sofa lounge and a split queen bed. We are really happy with the first class quality of both items. Communuication right through to delivery was very good.
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