Reviews with attachments
I can definitely attest to the quality of this product. 7 odd years in the sun and rain, sitting right in the dirt of our limestone driveway, being run over by trucks, cars, vans, motorbikes, golf carts and lawnmowers. No gate, no fence & both boys still not interested in crossing the line and going on ‘adventures’.
We have had our invisible dog line fence for nearly 5 years and haven’t looked back. We have had many different combinations and setups to suit our changing needs - and Colin and his team have been always able to give us expert advice to make sure our very boisterous canines are kept safe and contained. Thank you Dog Line
I purchased the Dangerous Dog collar and it is very flimsy and of poor quality. After 2 months of use it is already fraying at the seams (see photo). I do not recommend this product.
Buyer beware – Purchased a Dog Barking Collar, arrive in a brittle broken cheap plastic cylinder. Cylinder appeared very aged (yellowing along the brittle cylinder edges). Asked for refund or replacement, met with "its not our fault take it up with postage company". No confidence in product as its obviously been crushed during transit. Don't know if its safe to use on my dog. Won't use this company again.
Hi Ang, We’re very sorry to hear your order arrived… Read more
Save your money – This $150 "bark control" device seemed to work for just a few days - probably because my dog was puzzled by it. After that it has had NO effect on his barking. Save your money!
Latest follow-ups
After trying traditional fencing for our Labrador and Golden Retriever, we quickly realised it wasn’t enough to keep them safely contained. Our Golden Retriever constantly found ways to push under or over the fence, and of course the Labrador would… Read more · 1
follow. Finding the The Dog Line electronic dog fence system was the best investment we could have made for our dogs and our peace of mind.
The dogs understood the boundary system almost immediately, and now we can confidently let them roam our five-acre property without worrying about them escaping to chase kangaroos or other wildlife. The underground dog fence works perfectly across large areas and has been extremely reliable.
We also added the “Armchair Saving” boundary system around our fishpond because our Retriever loved diving in and destroying the plants. That solution worked brilliantly too.
One important tip for anyone using a wireless dog containment system or electronic dog collar: always check the collar batteries regularly. Once the batteries go flat, the collars cannot detect the fence signal.
We highly recommend The Dog Line for anyone looking for a dependable dog containment system, rural dog fencing solution, or safe pet boundary system backed by excellent products and support.
Follow-up · Power outages have never been a problem because the dogs are so well used to the perimeter fence that they don't challenge in the few hours the power may be off . No issues with other pets . We now have a small border collie and she has a collar and no probes with her . Installation took a while as we have 5 acres and we went around the whole… Read more
Positive reviews
Professional friendly business who have great customer services, really good quality products & loads of information to be offered. Products have always arrived promptly with no dramas which is great as we are regional NSW. I can highly recommend dealing with this business. Show reply
Col was extremely helpful with my phone enquiry! Friendly and professional service from The Dog Line every time I've needed assistance with a product. I thoroughly recommend them! Show reply
We couldn't be happier with the Dog Line anti-bark collar and the positive change it has brought to our dogs and our lifestyle. What surprised us most was how quickly Daisy and Prince understood what was expected. After only a short period of training, they no longer needed to wear the collar all the time. In fact, simply showing them the collar… Read more · 1
or putting it on for a few moments is now enough to remind them, and the unnecessary barking stops almost instantly.
We were looking for a gentle, humane solution—not something that would punish our dogs. We simply wanted to encourage better behaviour while allowing them to remain the happy, playful companions they’ve always been. The Dog Line collar achieved exactly that.
As keen caravanners, we love travelling with our dogs and always want to be respectful of other campers and nearby neighbours. Having a reliable, easy-to-use training tool gives us confidence wherever we go, knowing we can keep barking under control without causing our dogs any distress.
Thank you to the Dog Line team for creating such an effective and compassionate product. It has made travelling with Daisy and Prince so much more enjoyable and stress-free. We highly recommend it to anyone looking for a kind, proven way to reduce excessive barking while keeping their dogs happy and confident.
Negative reviews
Cheap and Nasty! – Do not purchase from this store. Their website uses false and misleading advertising and reviews. Poor product and terrible return policy. Buyers beware!
Hi Jarred, We’re disappointed to hear your feedback.… Read more
Do not buy – I bought this product because it had good reviews and cost a lot more than others so thought it would work well. After setting up a small test area (to make sure it worked before I done the whole yard) and training him I set up the remainder of the yard with every intention to retrain my dog. However once I had set up the whole yard and put the… Read more
collar back on my dog it started zapping him continuously. My poor dog was terrified. Called and emailed dog line and it took them a week to get back to me, in that time my dog jumped the fence and got hit by a car. When they did call back and I explained the situation they said management would call me back. Never heard from them again until I gave a negative review on google. Then they blamed me rather than take responsibility. Really disappointed, no refund was offered nothing. Just blamed me for there inadequate product
Broke within months and they refuse to help – Have repeatedly tried contacting them after we found a fault in the unit and they refuse to make contact or help.
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Recent reviews
The Dog Line does not only provide excellent installation services but also goes the extra mile in maintaining the installation. Colin was of great help when fixing an urgent situation which we greatly appreciated - great job.
Great product range, customer service/knowledge and I personally appreciate the ongoing support when needed. The EZ Educator 900 has been a game changer in our training tool options. Highly recommend
⭐⭐⭐⭐⭐ Absolutely life-changing for us. We have a big property and this has given our dog so much freedom while also giving us peace of mind that he’s safe. He honestly only had to be corrected once or twice before he completely understood his boundaries, and now he knows exactly where he can and can’t go. It was really easy to install, the… Read more · 1
collar is great quality, and we love that if we have other dogs staying with us, they can wear the collar too and safely enjoy the property.
The customer service has also been fantastic. We genuinely couldn’t be happier with it and would recommend The Dog Line in a heartbeat!
Excellent product and great technical support from Colin. We’ve two Golden Retrievers and have been in temporary accommodation for a few months with no dog proof fencing. Within two or three training sessions the dogs understood the garden limits and we’ve had no escapes. Happy to recommend. Bob Show reply
Excellent to deal with and customer service. I bought and started using this device easy 5 or more years ago. I recently had a problem or thought I did, sent off a email to get a prompt reply and then Colin contacted myself directly himself via a phone call to help diagnose and get me back up running. Thank you again Colin Show reply
We bought the pet barrier electric dog fence for our mini poodle, shmoodle and foxie. Could not be happier with the product and the service from this company. The dogs respect the boundary now even if they are not wearing the collar. Advice from the company and after sales service has been exemplary. Show reply
Great store with great customer service. If buying an ecolllar for the first time, try and get one with the bungee straight up. I wasted money getting one afterwards.
Thankyou to the Dog Line. We have had the pet barrier system on out acreage property for 5 and a half years. It's been amazing. It's kept our two Kelpies from escaping the property and chasing the local wildlife. We have no actual fencing on our property, just the Dog Line perimeter wire. Our dogs will not cross over the wire, even if a kangaroo goes past. We would highly recommend this system. Show reply
Fast friendly advice I had the problem with my ground keeper sorted in moments I have been very satisfied with queries regarding operation when necessary Thoroughly recommend this business Show reply
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“Customer service was great. Colin was very helpful as we misplaced our transmitter in our move and it was no bother to him at all to organise another for us. Would thoroughly recommend these guys.” Show reply
Our dog line was installed October 2019 and was the first time I had cause for peace of mind with my Houdini dog. Nearly 6 years later, I contacted Dogline to troubleshoot an issue. The knowledge, customer centric focus and dedication to service are the things that make Dogline a stand out family owned and operated business. Dog line still… Read more · 1
fully operational and now contains two four legged terrorists (tiny and medium). Testament to the product(s) themselves.
We've been using The Dog Line invisible dog fence for almost 9 years, and it has been one of the best investments we've made for our dogs. Our three dogs have the freedom to safely enjoy our 2-acre property every day, and we've had complete peace of mind knowing they're secure. It's a reliable, long-lasting system that has exceeded our… Read more · 1
expectations. We happily recommend this invisible dog fence to anyone looking for a safe and effective dog containment solution.
Colin was incredibly helpful throughout the process. His expert advice, prompt responses, and willingness to assist whenever needed were greatly appreciated. Highly recommended. Show reply
Fantastic customer service from start to finish. The product has been highly effective in keeping our escape-prone dog safely contained in the backyard. We're extremely pleased with the results and would happily recommend it to other dog owners. Show reply
I ordered the wrong sign by mistake, but Chris was incredibly helpful and fixed the issue before the order was sent out. Fast, friendly service and a great customer experience. Highly recommended. Show reply
When we brought home our 3-year-old German Shorthaired Pointer, he was already a master escape artist. Despite having plenty of space to roam, his habit of finding ways out was deeply ingrained and impossible to manage with treats alone. The Dog Line system was a game changer. Not only did it keep him safe and secure, but it also helped him become… Read more · 1
more focused, affectionate, and responsive to training. Seven years later, he's an amazing companion, and I have no doubt the system has played a huge role in that transformation. I highly recommend The Dog Line to anyone with a determined escapee.
I spoke to Tanya sometime ago. Her knowledge on the products were outstanding. When my device arrived I called Tanya and she helped me set it up over the phone and was very patient with me. Nothing was too much trouble for Tanya and she answered every question I had. Thank you Tanya for your excellent customer service. Thank you to Colin for your very informative videos. Show reply
Hi Alan, Thanks for your honest feedback—we’re… Read more