The Drain Man

The Drain Man

 Verified
The Drain Man
4.2

242 reviews

PositivevsNegative
80% · 19346 · 19%
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • See all
    Thumbnail
Customer Service
4.4
Timeliness
4.4
Job Satisfaction
4.3
Rates and Fees
3.8

Reviews

242 reviews
Bgirl34
Bgirl342 posts
 

Great experience!

Very good service. Kane was amazing and communicated the whole process to keep us informed. Fair pricing and efficient diagnosis.
Rick D.
Rick D.Victoria3 posts
 

Very happy with the efficiency and professionalism of all concerned

Ben attended on time and was friendly, helpful and efficient. I appreciate his efforts and also the company having had him attend the day after I called. I had called another company five days ago and am still waiting for them to get back to me. Needless to say, I will be happy to use The Drain Man in future
Rates and Fees
Susie
Susie
 

Professional service

Booking was easy and a trade that turned up on time was a great. Kane's professional service was very much appreciated. I definitely recommend the drain guy.
Invy
Invy3 posts
  Verified

Drainage Problem

Very impressed with Ben's work today. Arrived on time, assessed the job and fixed the problem for us with a minimum of fuss. Would highly recommend for drainage problems. Show reply
Rates and Fees
johanne p.
johanne p.Sydney, NSW
 

Professional and great experience

Booking process was easy and they were able to come same day. They turned up on time and did a thorough inspection and identified the problem pretty quickly. Everything was explained to me and with the camera I could clearly see the problems. Highly recommend. Show reply
Rates and Fees
Karl H
Karl HGreater Melbourne (Outer), VIC
 

Very happy customer

Kane arrived and promptly assessed issue with camera. Fixed blockage and then traced sewerage line to find 2nd blockage. Advised 2 breaks in line and followed up with a quote for re-lining to fix problems in the future. Excellent work and customer service. Highly recommend. Show reply
Emmanuel V.
Emmanuel V.Greater Melbourne (Outer), VIC
 

Blocked toilet

Thanks Kane, for your thorough explanation and service, for my blocked toilet. Show reply
Rates and Fees
Maddie N.
Maddie N.Greater Melbourne (Inner), VIC2 posts
 

Highly recommended

Ben was punctual, professional, skilled, friendly, expert. Discovered issue and efficiently fixed blocked drain. Show reply
Tony
TonySydney, NSW
  Fair Incentive

Excellent service

Great service today from Paul, explained what was happening, cleared the blockage and showed the vision from the camera, then emailed the footage. Definitely would recommend. Show reply
Mark
MarkGreater Melbourne (Outer), VIC
 

Great people for a difficult job

I had around 100m of stormwater drain that had been troublesome for years, no one had successfully cleaned to drain until Ben Ward from The Drain Man took on the challenge
He was great, was so impressed with his technique and at how quickly he was able to adapt to each issue
Would 100% recommend him, wouldn’t hesitate in calling in the Drain Man team again Show reply
Rates and Fees
George T.
George T.
 

Received pleasant responce

Person was on time and never showed any eagerness to leave until he finished the job Show reply
Rates and Fees
Kerry B.
Kerry B.Greater Melbourne (Outer), VIC
 

Excellent service

Ben, from the drain man, arrived promptly at the scheduled time. He displayed a friendly demeanor and exhibited a high level of expertise in his field. Not only did he identify the problem at hand, but he also pointed out that a portion of my plumbing issue was related to a Southeast water problem, a detail that previous plumbers had failed to mention. Another plumber had previously informed me that it was my responsibility to address the issue and provided a quote of $20,000 for the repairs. I found Ben to be honest and trustworthy. Show reply
Rates and Fees
John
John
 

Efficient service, successful outcome and on time

From the original phone call to The Drain Man, the service and response was excellent. Ben arrived spot on time early morning and went to work. He explained what he planned to do and provided regular updates on the impact to time of a severely blocked stormwater drain with interesting twists and turns . He worked virtually non stop for over 4 hours. To get a job done with no fuss and with the desired outcome, I would recommend Ben and the Drain Man. Show reply
Stuart M.
Stuart M.
 

Excellent service clearing waste water blockage

We had a waste water blockage, Kane came out and inspected our pipes, fully explained the issue, then cleared the blockage within the allotted callout time
This was all done within a few hours of my wife calling to report the issue. Have used the Drainman before, and will continue to use in the future, very happy. Show reply
Maree
MareeGreater Melbourne (Inner), VIC
 

Unblocked sink

Ben came out today to unblock our sink and we are very pleased. Finally it’s fixed, after so much back and forth. He was very polite and would recommend him highly.
Thanks so much.
Maree-Mulgrave Show reply

Questions & Answers

Tammie K.
Tammie K.

Can l please ask my mother paid the your fee for sick young man came out couldn't get the camera down the down pipe was there an hour. Has now had phone to come look again $200.00 for first hour then l think she said after that $175 every half hour. She a pensioner?

The Drain Man
The Drain Man   DM   
Gael D
Gael D

If you have a slow running sink and it needs to be water blasted is it done from the outside or inside? Do the hoses have to be brought in to the kitchen?

The Drain Man
The Drain Man   DM   
Kaye McGrath
Kaye McGrath

Would someone be available to come and unblock the storm water pipe please. We had a plumber call around and he was far too expensive, and now is black hose with the silver blaster is stuck in the storm water pipe. My mobile is 0407257282. We are in Kilsyth South Thanks Kaye McGrath.

See all The Drain Man questions

Details

Visit official website

Contact info for The Drain Man

Mon7:30 am - 5:00 pm
Tue7:30 am - 5:00 pm
Wed7:30 am - 5:00 pm
Thu7:30 am - 5:00 pm
Fri7:30 am - 5:00 pm
Sat7:30 am - 5:00 pm
Sun7:30 am - 5:00 pm

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.

©  ProductReview.com.au Pty. Ltd. All Rights Reserved. General disclaimer: All third party trademarks, images and copyrights on this page are used for the purpose of comparative advertising, criticism or review. This is a public forum presenting user opinions on selected products and businesses, and as such the views expressed do not reflect the opinion of ProductReview.com.au. Further details in the disclaimer.