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The Fable
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CustomerServiceAboveAllVictoria
Great product until you wash it. Dreadful customer service.
I have purchased 5 silk shirts from The Fable over the past 14 months and I am terribly disappointed with their customer service. The shirts fit beautifully, feel wonderful and look great. However, (WARNING!) when very carefully hand-washed following all instructions, the fabric still pulls and becomes threadbare. After being advised by The Fable that they wouldn't do anything about it, I returned 2 brand new unworn shirts. The care instructions do not work and they are simply too expensive for a shirt that can only be safely washed with dry cleaning. I am still chasing a full refund after more than two weeks. Sadly, I cannot recommend this business for their dreadful customer service.
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Loving my Sailor Shirt Wardrobe Addition
I couldn't believe; 1) The shirt arriving so quickly to New Zealand 2) The shirt itself and 3) The follow up information regarding taking care of my silk treasure! Thank you thank thank you, Happy Sailor Rachel
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Gorgeous!
Beautiful fabric and comfortable to wear. I have quite a few shirts from The Fable and love every one of them! Customer service is always excellent and it is so good to support an ethical business. I am a standard size 10 (NZ) and the small fits perfectly.
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They under estimate women with curves
Shirt seemed okay, was quick delivery. Didn't fit at all. I don't know what shape they think XXXL is but it's probably about half what you'd expect. I would definitely say Asian sizing as opposed to American sizing. For nearly $180 non-sale price for a shirt I would expect to be able to just wear it straight away. Am sending for a refund, such a shame.
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- Verified customer
Very poor experience
Sizing is small and not shaped right for curvy women with a bigger bust. I have contacted customer service 4 times and am yet to receive a reply. Very disappointing for such an expensive product.
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Great quality shirts, at reasonable prices
As a long time customer I’m happy to say this is a brand that consistently delivers. In terms of quality, shipping and the packaging, I’ve always had a positive experience with The Fable - and I’ve been buying their shirts for a number of years now. The prices are competitive when you consider the solid construction of the shirts. This brand does one thing and does it well.
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JaneSouth East Queensland, QLD
- 2 reviews
- Verified customer
Great customer service. Make sure you hand wash with cold water!
The online store was super easy to use and the measurements and advice given by customer service was accurate. I purchased 3x size S shirts and I’m normally a S-M. They fit but were a bit snug and as silk has no give I decided to return them for the M. They arrived as in the pictures, just stunning. I then mistakenly washed one of them in my washing machine on the delicates cycle - do not do this- it shrunk! I was so disappointed but Jess from customer service was lovely and said she would be able to replace it for me free of charge. I will not be putting them in the wash in the future, a bit disappointing as I’m chronically time poor but I will have to just make sure I hand wash with cold water to be safe!
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Beautiful shirts, really nice colours
The shirts are beautiful, not too shiny and well made. I purchased the deep sea and luna and the colours are lovely. I found the customer service excellent.
I would recommend sizing up and if you are larger in the bust area like myself there may be slight gaping. It would be great if there was a double button or if the button placement was modified to accommodate larger bust sizing. I feel they aren't quite in the right spot. I was hoping to buy them for work but as I need to keep.the top 3 buttons undone to negate the gape, that's not possible. I already sized up and if I was to size up again they wouldn't look right on the shoulder anymore.
However as a going out shirt, they are perfect.
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WendyPeel, WA
- 2 reviews
Perfect Silk Shirt
A website that is very easy to navigate. I purchased a high-quality, beautifully packaged silk shirt which is a perfect fit. I can't wait to wear it to show it off! Because of this positive experience, I definitely would make another purchase from this website.
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Honest ReviewerSydney Surrounds, NSW
- 5 reviews
- 1 like
Very small sizing
I went off the sizing chart and ordered the size that should fit my measurements. I ordered two. The shirts are way too small. Both need to be returned. I guess once you work out your size it is fine, they feel nice but I cannot speak for the quality as I am unable to wear them.
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KazamRichmond-Tweed, NSW
Beautiful Feel
Love the shirt but have had to sew 3 buttons back on... pulling a loose thread took the button off - they weren’t all secured well. Happy with size delivery packaging and will buy another colour
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SzafFar North Queensland, QLD
- 3 reviews
This company is great!
Store was easy to navigate, refunds are easy as! Replies to emails extremely prompt! Products of high quality! Will assist with further decision if the item is not immediately available.
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RebeccaQueensland
My new favourite shirt
I have been known to purchase many things via Instagram ads and to be fair I haven’t had a lot of luck so I was totally over the moon when I purchased my new fable shirt. It arrived in a beautiful pink box packaged in black tissue, which already made me realise this wasn’t another dud purchase I had made via instagram.
The blush pink shirt was unbelievably soft and looked just like it did in the picture.
I was so happy I immediately purchased two more in different colours. Highly recommend!
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The reviewer stated that an incentive was offered for this review
Beautiful quality...in every respect
The thought that has gone into this product is obvious...the ease of using the website, the ordering of the shirts - the useful tips...I usually take a size 10 which would probably equate to a small size but so happy I took the advice and went for a medium, the speed at which the articles arrived, the ease of exchanging one of the shirts for another colour and then to top it off the simple but beautiful packaging. It makes one trust online shopping when all this occurs.
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AmyCentral West, NSW
- 2 reviews
- 1 like
Classic style
I was unsure about sizing, so DM’d The Fable, and they were quick to reply and assisted me well. Quick postage. I am normally an AU14 and the XL fits me beautifully. The silk is not shiny. Very happy with purchase!
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MyraPerth, WA
Unexpected Surprise
Love my new silk shirts - so very pleasantly surprised at the quality and quick turn around in receiving the products. Loved the packaging - very beautifully presented in its own box with folded shirts wrapped in tissue paper - the best product I have received on line. Hoping you will invest in making some V-Neck T's.
Dont change the standard of what you are currently doing - I will be ordering again.
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Maria StathopoulosMelbourne
- 5 reviews
Deep sea navy blue beautiful shirt.
High quality shirt and the colour is perfect.
The fit is true to size, l ordered S = size 10, fitted rather than loose, which is what l wanted.
Packaging is a plus!!!
On my wishlist l'd love to see teal and cherry red added to the collection of shirt colours.
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SUPER SILK
Love my new silk Fable shirt. Service was excellent as had to change the size. Thank You team. Now have two Shirts and two Cammi's and am hoping Fable will make us some knee length cammi's (petticoats) to wear under sheer dresses to cover our 75yr old wobbly bits
Thank you Fable Team
Sally NZ
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Love the product and the customer service is great
I bought the silk shirt in burgundy. I’m normally a 14 in shirts so I went for a L. It was slightly too small, so I sent it back and the returns process was simple. My new size arrived within days and is a much better fit. I think the size advice could be modified encouraging people to size up particularly if you have a larger bust. I love the shirt and suspect I’ll be buying more. It’s soft and drapes beautifully once you have the size right!
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Emily from Auckland NZNew South Wales
Thanks to the Fable team
Great service from start to finish, including the option to pay by Afterpay, and a prompt response to a discount query. Nice packaging too. I am enjoying wearing my gorgeous new items!
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Questions & Answers
Mariecristineasked
I'm interested in purchasing the midnight black silk shirt it I don't see a size chart. Also:
1. Where is the shirt shipped from?
2. Where is the shirt made?
3. How long before I receive it?
I live in Santa Fe, New Mexico, USA. Thanks.
1 answer
Sophie D.The Fable
Hello Marie Cristine,
I can help here. The shirt is shipped from Australia, ethically made in Shanghai and delivered to the US within two to four business days from order. Our size chart is available on our product pages with all the details of measurements :)
Linda M.asked
Please include exact measurements in centimetres or inches so that I know what size to order? I don’t want to guess, like some of your customers, and have to send it back. Thank you!
1 answer
Sophie D.The Fable
Hi Linda, the exactly measurements of all our products are all available on our site. Please click on size guide on the product page to view them.
Kayeasked
When will the pine color be back in stock?
1 answer
Hi Kaye, unfortunately Pine has been discontinued. We do have other green shades coming out though however :)
Details
Category | Online Shops and Clothing Shops & Brands |
---|---|
Offers Free Standard Shipping | No |
Mens / Womens Clothing | Womens |
Labels Sold | Own Label |
Buy Now, Pay Later Options | AfterPay |
Clothing Type | General / Everyday |
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