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The Fibreglass Pool Company

The Fibreglass Pool Company

 Verifiedthefibreglasspoolcompany.com.auABN: 71642163219
The Fibreglass Pool Company
4.8

72 reviews

Positive vs Negative
96%4%
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Warranty Claim MadeYes · No
Value for Money
4.9
Cleaning & Maintenance
4.8
72 reviews
5  Michael  · We are extremely happy with the quality and finish of our new pool. The product looks fantastic, and the overall result has exceeded our expectations.
5  Sarah Warner  · The pool installation was quick and straightforward. The staff were very helpful and professional. Great experience.
4  charlie.naid4490  · From start to finish customer and sales support was great, also trades they use were really good.
5  Josh  · These guys were amazing, i asked a heap of dumb questions and they were happy to answer every time. From start to finish everyone was amazing to deal with.
5  Anna Simmons  · From start to finish our dream pool is all we wanted and more, I can not thank The Fibreglass pool company and Corey enough. WE love our new pool.
5  Joanne  · Love our new pool great company to deal with would highly recommend them
Peter
Peter VIC 2 posts
 

Absolutely love our fibreglass pool from The FibreglassPoolCompany! The shell quality and finish are outstanding, and keeping it clean and clear has required minimal effort. It looks amazing in thecyard. We've already been enjoying it and can't wait for summer! Show details ·  1

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tnt
tnt 6 posts
 

Coming upto our second summer in our pool and its just as perfect as the day it was installed. We went through the Slacks Creek branch had a great experience from the get go. Would definitely recommend the team there. Show details

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Laura
Laura
 

We’re so happy with our new whitehaven fibreglass pool! It was installed in just a few weeks, and the whole process was seamless from start to finish. Communication was excellent throughout, and the team made everything feel easy. We’ve already recommended them to friends. Highly recommend! Show reply

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Reviews with attachments

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mickashton01
mickashton01
 

The fibreglass pool company was great from start to finish, From the moment we walked into the showroom the service was outstanding. The quality of the workmanship is next level, the communication was exceptional and the finished product is amazing. We are so happy we decided to go with The Fibreglass Pool Company and would highly recommend them to anyone. Show reply

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Rachel Z.
Rachel Z. 2 posts
   Fair Incentive

Fantastic experience. The team did a great job and we are very happy with the pool. The kids have got a lot of use of it already and it is not even summer yet Show reply

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Kaylah M
Kaylah M QLD
 

Recently installed an Imperial 5m x 2m Fibreglass Pool into a very compact backyard. The staff on site were all incredibly professional, answered all questions and provided a very quick turnaround. Excavation started on Wednesday 29 July 2026 and handover was Monday 24 August 2026. The staff in office were also incredibly helpful and quick to… Read more ·  1

respond – keeping us informed at every stage.

Very happy with the price, bonus inclusions and the end result. I have already recommended them to a number of friends who have been impressed with the final product.

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Leah W.
Leah W.
   Fair Incentive

We had a wonderful experience with the Fibreglass Pool Company. From initial phone call to handover the process was seemless. We experienced some of the nicest and most respectful trades I have ever come across. You hear so many horrible stories about pool instals but i can not fault this company. We are completely in love with our beautiful pool. Show reply

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Sarah L.
Sarah L. QLD
   Verified

We couldn’t thank the fibreglass pool company enough! It has been such a wonderful experience from start to finish. From the very beginning, when we were choosing which pool we wanted, Mark was fantastic to deal with and made the whole process so easy. Our dig started on August 17th, and handover was completed exactly one month later, on… Read more ·  1

September 18th. Crazy, hey! Pretty impressive turnaround!

Dylan and Annie, along with their apprentice, were absolutely wonderful to have here. They were friendly, professional, hardworking and always happy to answer any questions we had throughout the process.

We honestly couldn’t be happier with our new pool and the whole experience. Thank you so much to the entire team for helping make our backyard dream a reality! ‍❤️

Latest follow-ups

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Desley F.
Desley F. QLD
   Fair Incentive

Wes & the team cant give enough praise to them from start to finish cant fault them what an amazing job was done by all kept informed every step of the way keep up the good work guys we totally love our new pool Show details ·  1

 Follow-up  · Pool cleaner is amazing i use ultra clean for 2.5hrs because of the size of the pool havent had to use heater yet but it not only heats it cools as well . Am very satisfied with all the equipment it is so easy to use . Pool only took from start to finish about 23 days we had the best weather & everything went to schedule . Once again guys a big thank you , you did an awesome job we still absolutely love it

Positive reviews

Ken
Ken
   Fair Incentive

We were 'just looking' at the slacks creek display center and spoke with Mark who was friendly and showed us around. We had zero experience or knowledge about what was required to put a pool in and maintain it. The full process was taken care from start to finish. Unfortunately during the first day we were hit with bad whether which caused a… Read more ·  1

slight delay but two weeks later it was in the ground. It took a few more weeks until hand over.

Overall, very happy with the end results and total package.

Ian J.
Ian J.
   Fair Incentive

Quality products used, competent trades people and admin staff very helpful. Have been using it for a couple of months and it’s great, all that it was made out to be. We would certainly recommend them. Show reply

Jim
Jim
 

Outstanding service and quality installation, we used the fiberglass pool company after being run around by several others, they were the most approachable and helpful, guiding us the whole way through planning, construction and finalisatuon with permits, helpful, approachable and quality workmanship, listened to our questions and helped shape our backyard into an oasis, amazing service highly reccomend Show reply

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Negative reviews

Thomas C.
Thomas C. QLD 2 posts
   Verified

Absolutely atrocious company. Signed an estimate then contracts issued with things taken out. When pulled up on it dthey idn't care and week out of dig they cancelled our contracts. We're going to QCAT to seek compensation due to unlawfully cancelling our contract. They are Rude, have no communication and just outright a shotty company who don't care one bit about their customers. Show details

John E
John E 6 posts
 

Had nothing but issues with this company. The install guys were amazing but the office staff were rude and non responsive to issues. Received a letter after the completion that the company had gone into liquidation and no ongoing pool services that were part of the deal were going to be honoured. Offered a pile of chemicals and salt in return. Three years on. Still waiting for it!!!!!

The Fibreglass Pool Company
The Fibreglass Pool Company    

Hi John, We’re sorry to read that… Read more

Paul Y.
Paul Y. QLD 4 posts
 

If I could have selected a review below 1 I would have. Their dodgy instsllers made so many errors that the walls of the pool imploded. They then tried to blame the landscapers which was disproved by the QBCC inspector, even though they removed the pool from its hole before it could be inspected in order to cover up evidence of their incompetence.… Read more

Steer clear of the Slacks Creek branch. Brett the owner also denied the owners any assistance to fix the issue, leaving them with a massive added cost to reinstall the shell properly

Recent reviews

Jess
Jess 2 posts
 

We couldn’t be happier with our experience with the Fibreglass Pool Company! From start to finish, the team provided outstanding customer service and communication throughout the entire process of installing our pool. We were kept updated every step of the way, everything was explained clearly, and they were always happy to answer our questions… Read more ·  1

and help with anything we needed. Nothing was ever too much trouble, and their willingness to help made the whole process so much easier and stress-free.

It’s been an absolute pleasure dealing with such a professional and helpful team. We would highly recommend them to anyone considering a pool and wouldn’t hesitate to use them again. Thank you for making the whole experience such a positive one! ☀️

Cherry Soller
Cherry Soller QLD
   Fair Incentive

We are extremely happy with our new swimming pool and the overall experience with The Fibreglass Pool Company. From start to finish, the entire construction process was smooth, professional, and well organised. Show details ·  1

Bel
Bel 2 posts
   Fair Incentive

An amazing process from start to finish. Signed the contract in late June and had handover in August. All the trades were easy to work with, reliable and efficient. Show reply

Patricia
Patricia QLD 2 posts
   Fair Incentive  Verified

Everything from start to finish was great, everyone working for the Fibreglass company were very helpful polite, knowledgeable and eager to help. I will definitely recommend them to anyone wanting a fibreglass pool. We cannot wait for summer. We will post photos when we have finished fencing and the garden Show details ·  1

Happy Customer
Happy Customer QLD
   Fair Incentive

This is the first time we have owned a pool, and it was a daunting process. We knew as soon as Dan came to the house to quote, that the company would be good for us. The attention to details and communication is what really helped us navigate all the contractors and deliveries and expected delays. The biggest selling point for me was the… Read more ·  1

excavation and pool installation. The people on site for the first two days were so detail orientated and friendly and took care of our property so well.

Aliciaking
Aliciaking QLD 6 posts
   Fair Incentive

Amazing! Nothing short of! From the start with Brodie and Alarna communication was easy and they were very responsive. Our pool was delivered very quickly and after some mitigating the weather we had installation completed very quickly. Everyone working to install the pool were amazing and great especially with our disabled daughter who was… Read more ·  1

very excited to see the digger working and the pool go in. We love our pool and are enjoying it immensely. I would recommend The Fiberglass Pool Company to everyone who is thinking about getting an unground pool.

Find out how The Fibreglass Pool Company compares to other Pool & Spa Shops

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Deanna
Deanna QLD
   Fair Incentive

The Fibreglass Pool Company have been fabulous from the start. Every stage was easy and they worked around restrictions we had while we were building. It was such a quick process and were very helpful in getting us our dream pool. Their communication, punctuation and professionalism were great and we highly recommend them. We are having so much fun in the pool already!! Show details ·  1

Luke Hunt
Luke Hunt QLD
   Fair Incentive

We had the absolute best experience from start to finish with this pool company. From our very first enquiry right through to completion, the entire process was seamless and stress-free. Communication was always prompt, clear and professional — we were kept informed every step of the way, which gave us so much confidence throughout the build. … Read more ·  1

The quality of workmanship is superb. The attention to detail and overall finish exceeded our expectations, and the final result is simply stunning.

If you’re looking for a team that delivers exceptional service, outstanding craftsmanship and truly cares about their clients, we highly recommend them. We couldn’t be happier with our new pool and if we could give 10 stars we would!!

Helen Rayfield
Helen Rayfield QLD
   Fair Incentive

I have to admit I've wanted a pool for many years but was always a bit nervous about the whole process. The Fibreglass Pool Company made it extremely easy to navigate the steps needed. Everyone that has worked on the project has gone above and beyond to get the jobs done on time and with an extremely high standard of workmanship. I really couldn't be any happier with the service. Show details ·  1

Mahesh Adikari
Mahesh Adikari QLD 2 posts
 

As first time pool builders, the Fibreglass Pool Company made the whole process very easy from the initial consultation to building and till handover. Would highly recommend them if you want a quality finished product at a competitive price with so many inclusions. Thank you for your excellent service. Show details ·  1

Jason R
Jason R
   Fair Incentive

Our experience with The Fibreglass Pool Company was truly seamless. From start to finish their communication was excellent and we were kept fully informed about the progress and next steps. They also went the extra mile with our handover and were very happy with our pool. Would thoroughly recommend to anyone looking to take the plunge! Show details ·  1

Jeff
Jeff QLD 2 posts
   Fair Incentive

Our pool construction started on the 8th September 2025 and completed with handover on the 16th October 2025. During that period we were extremely satisfied with every stage of the project. We were impressed with the professional work ethics of every site personnel involved. The build site at the end of each day was kept tidy, with the debris kept… Read more ·  1

neat in a pile, ready for removal at the end of the build. The communication from the office staff was exceptional with the email correspondence, keeping us informed as to the next timeline of the build. Having had good weather, each phase moved smoothly and on time to the next stage. From our initial meeting with the informative Sales Associate Daniel, to our Supervisor Rod, both clearly proud to be part of the team, we highly recommend The Fibreglass Pool Company to any new client looking for their dream pool. We look forward to the many years of enjoyment with our beautiful pool.

Ian
Ian QLD 3 posts
 

From start to finish we had no problems or complaints to make about the Fibreglass Pool Company. We were given a great competitive price, not to mention the bonus's we recieved during our purchase period. The pool finish is way better than our first pool and the warrenty given is all inclusive. Everything started and was completed as per the… Read more ·  1

schedule(weather permittng) and the staff were on the ball with the process and completion dates. The pool is fantastic, the company made sure the clean up was done properly and the handover was seamless. We had a great instructional afternoon with the companies rep on how to set up and run the filter and associated tasks.

My wife and I would like to thank the Fibreglass Pool Company for following through on what they promised and we have no hesitation in recommending the company to anyone thinking about purchasing a pool.

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RobK
RobK QLD 5 posts
   Verified

Great team to deal with when installing our pool. From initial quote process (thanks again Daniel, who provided a competitive quote) to the install stages, the company provided great communication and support at each stage of the process. Very happy with the end result and our Hamilton 7.5x3.6m pool. Show details ·  1

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