72 reviews
Absolutely love our fibreglass pool from The FibreglassPoolCompany! The shell quality and finish are outstanding, and keeping it clean and clear has required minimal effort. It looks amazing in thecyard. We've already been enjoying it and can't wait for summer! Show details · 1
- +2
Coming upto our second summer in our pool and its just as perfect as the day it was installed. We went through the Slacks Creek branch had a great experience from the get go. Would definitely recommend the team there. Show details
We’re so happy with our new whitehaven fibreglass pool! It was installed in just a few weeks, and the whole process was seamless from start to finish. Communication was excellent throughout, and the team made everything feel easy. We’ve already recommended them to friends. Highly recommend! Show reply
Reviews with attachments
The fibreglass pool company was great from start to finish, From the moment we walked into the showroom the service was outstanding. The quality of the workmanship is next level, the communication was exceptional and the finished product is amazing. We are so happy we decided to go with The Fibreglass Pool Company and would highly recommend them to anyone. Show reply
Fantastic experience. The team did a great job and we are very happy with the pool. The kids have got a lot of use of it already and it is not even summer yet Show reply
Recently installed an Imperial 5m x 2m Fibreglass Pool into a very compact backyard. The staff on site were all incredibly professional, answered all questions and provided a very quick turnaround. Excavation started on Wednesday 29 July 2026 and handover was Monday 24 August 2026. The staff in office were also incredibly helpful and quick to… Read more · 1
respond – keeping us informed at every stage.
Very happy with the price, bonus inclusions and the end result. I have already recommended them to a number of friends who have been impressed with the final product.
We had a wonderful experience with the Fibreglass Pool Company. From initial phone call to handover the process was seemless. We experienced some of the nicest and most respectful trades I have ever come across. You hear so many horrible stories about pool instals but i can not fault this company. We are completely in love with our beautiful pool. Show reply
We couldn’t thank the fibreglass pool company enough! It has been such a wonderful experience from start to finish. From the very beginning, when we were choosing which pool we wanted, Mark was fantastic to deal with and made the whole process so easy. Our dig started on August 17th, and handover was completed exactly one month later, on… Read more · 1
September 18th. Crazy, hey! Pretty impressive turnaround!
Dylan and Annie, along with their apprentice, were absolutely wonderful to have here. They were friendly, professional, hardworking and always happy to answer any questions we had throughout the process.
We honestly couldn’t be happier with our new pool and the whole experience. Thank you so much to the entire team for helping make our backyard dream a reality! ❤️
Latest follow-ups
- +4
Wes & the team cant give enough praise to them from start to finish cant fault them what an amazing job was done by all kept informed every step of the way keep up the good work guys we totally love our new pool Show details · 1
Follow-up · Pool cleaner is amazing i use ultra clean for 2.5hrs because of the size of the pool havent had to use heater yet but it not only heats it cools as well . Am very satisfied with all the equipment it is so easy to use . Pool only took from start to finish about 23 days we had the best weather & everything went to schedule . Once again guys a big thank you , you did an awesome job we still absolutely love it
Positive reviews
We were 'just looking' at the slacks creek display center and spoke with Mark who was friendly and showed us around. We had zero experience or knowledge about what was required to put a pool in and maintain it. The full process was taken care from start to finish. Unfortunately during the first day we were hit with bad whether which caused a… Read more · 1
slight delay but two weeks later it was in the ground. It took a few more weeks until hand over.
Overall, very happy with the end results and total package.
Quality products used, competent trades people and admin staff very helpful. Have been using it for a couple of months and it’s great, all that it was made out to be. We would certainly recommend them. Show reply
Outstanding service and quality installation, we used the fiberglass pool company after being run around by several others, they were the most approachable and helpful, guiding us the whole way through planning, construction and finalisatuon with permits, helpful, approachable and quality workmanship, listened to our questions and helped shape our backyard into an oasis, amazing service highly reccomend Show reply
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Negative reviews
Absolutely atrocious company. Signed an estimate then contracts issued with things taken out. When pulled up on it dthey idn't care and week out of dig they cancelled our contracts. We're going to QCAT to seek compensation due to unlawfully cancelling our contract. They are Rude, have no communication and just outright a shotty company who don't care one bit about their customers. Show details
Had nothing but issues with this company. The install guys were amazing but the office staff were rude and non responsive to issues. Received a letter after the completion that the company had gone into liquidation and no ongoing pool services that were part of the deal were going to be honoured. Offered a pile of chemicals and salt in return. Three years on. Still waiting for it!!!!!
If I could have selected a review below 1 I would have. Their dodgy instsllers made so many errors that the walls of the pool imploded. They then tried to blame the landscapers which was disproved by the QBCC inspector, even though they removed the pool from its hole before it could be inspected in order to cover up evidence of their incompetence.… Read more
Steer clear of the Slacks Creek branch. Brett the owner also denied the owners any assistance to fix the issue, leaving them with a massive added cost to reinstall the shell properly
Recent reviews
We couldn’t be happier with our experience with the Fibreglass Pool Company! From start to finish, the team provided outstanding customer service and communication throughout the entire process of installing our pool. We were kept updated every step of the way, everything was explained clearly, and they were always happy to answer our questions… Read more · 1
and help with anything we needed. Nothing was ever too much trouble, and their willingness to help made the whole process so much easier and stress-free.
It’s been an absolute pleasure dealing with such a professional and helpful team. We would highly recommend them to anyone considering a pool and wouldn’t hesitate to use them again. Thank you for making the whole experience such a positive one! ☀️
We are extremely happy with our new swimming pool and the overall experience with The Fibreglass Pool Company. From start to finish, the entire construction process was smooth, professional, and well organised. Show details · 1
An amazing process from start to finish. Signed the contract in late June and had handover in August. All the trades were easy to work with, reliable and efficient. Show reply
Everything from start to finish was great, everyone working for the Fibreglass company were very helpful polite, knowledgeable and eager to help. I will definitely recommend them to anyone wanting a fibreglass pool. We cannot wait for summer. We will post photos when we have finished fencing and the garden Show details · 1
This is the first time we have owned a pool, and it was a daunting process. We knew as soon as Dan came to the house to quote, that the company would be good for us. The attention to details and communication is what really helped us navigate all the contractors and deliveries and expected delays. The biggest selling point for me was the… Read more · 1
excavation and pool installation. The people on site for the first two days were so detail orientated and friendly and took care of our property so well.
Amazing! Nothing short of! From the start with Brodie and Alarna communication was easy and they were very responsive. Our pool was delivered very quickly and after some mitigating the weather we had installation completed very quickly. Everyone working to install the pool were amazing and great especially with our disabled daughter who was… Read more · 1
very excited to see the digger working and the pool go in. We love our pool and are enjoying it immensely. I would recommend The Fiberglass Pool Company to everyone who is thinking about getting an unground pool.
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The Fibreglass Pool Company have been fabulous from the start. Every stage was easy and they worked around restrictions we had while we were building. It was such a quick process and were very helpful in getting us our dream pool. Their communication, punctuation and professionalism were great and we highly recommend them. We are having so much fun in the pool already!! Show details · 1
We had the absolute best experience from start to finish with this pool company. From our very first enquiry right through to completion, the entire process was seamless and stress-free. Communication was always prompt, clear and professional — we were kept informed every step of the way, which gave us so much confidence throughout the build. … Read more · 1
The quality of workmanship is superb. The attention to detail and overall finish exceeded our expectations, and the final result is simply stunning.
If you’re looking for a team that delivers exceptional service, outstanding craftsmanship and truly cares about their clients, we highly recommend them. We couldn’t be happier with our new pool and if we could give 10 stars we would!!
I have to admit I've wanted a pool for many years but was always a bit nervous about the whole process. The Fibreglass Pool Company made it extremely easy to navigate the steps needed. Everyone that has worked on the project has gone above and beyond to get the jobs done on time and with an extremely high standard of workmanship. I really couldn't be any happier with the service. Show details · 1
As first time pool builders, the Fibreglass Pool Company made the whole process very easy from the initial consultation to building and till handover. Would highly recommend them if you want a quality finished product at a competitive price with so many inclusions. Thank you for your excellent service. Show details · 1
Our experience with The Fibreglass Pool Company was truly seamless. From start to finish their communication was excellent and we were kept fully informed about the progress and next steps. They also went the extra mile with our handover and were very happy with our pool. Would thoroughly recommend to anyone looking to take the plunge! Show details · 1
Our pool construction started on the 8th September 2025 and completed with handover on the 16th October 2025. During that period we were extremely satisfied with every stage of the project. We were impressed with the professional work ethics of every site personnel involved. The build site at the end of each day was kept tidy, with the debris kept… Read more · 1
neat in a pile, ready for removal at the end of the build. The communication from the office staff was exceptional with the email correspondence, keeping us informed as to the next timeline of the build. Having had good weather, each phase moved smoothly and on time to the next stage. From our initial meeting with the informative Sales Associate Daniel, to our Supervisor Rod, both clearly proud to be part of the team, we highly recommend The Fibreglass Pool Company to any new client looking for their dream pool. We look forward to the many years of enjoyment with our beautiful pool.
From start to finish we had no problems or complaints to make about the Fibreglass Pool Company. We were given a great competitive price, not to mention the bonus's we recieved during our purchase period. The pool finish is way better than our first pool and the warrenty given is all inclusive. Everything started and was completed as per the… Read more · 1
schedule(weather permittng) and the staff were on the ball with the process and completion dates. The pool is fantastic, the company made sure the clean up was done properly and the handover was seamless. We had a great instructional afternoon with the companies rep on how to set up and run the filter and associated tasks.
My wife and I would like to thank the Fibreglass Pool Company for following through on what they promised and we have no hesitation in recommending the company to anyone thinking about purchasing a pool.
Great team to deal with when installing our pool. From initial quote process (thanks again Daniel, who provided a competitive quote) to the install stages, the company provided great communication and support at each stage of the process. Very happy with the end result and our Hamilton 7.5x3.6m pool. Show details · 1
Hi John, We’re sorry to read that… Read more