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The Motley Fool

The Motley Fool

1.9 from 186 reviews

Reviews

(18)
(12)
(16)
(25)
(115)
  • Transparency
    2.1 (30)
  • Customer Service
    2.1 (15)


Patrick

PatrickGreater Melbourne (Outer), VIC

  • 5 reviews

You Would be a Fool to use them

published

I have kept a track record of all the Equity/Share recommendations made by the Share research firms out there and I would have to say Motley Fool comes in right at the bottom they are as bad as stockbrokers who just churn out buy and sell recommendations to encourage clients to buy and sell stocks to make more commisions for the stockbroker.

If you dont believe me just sign up for free for a month copy all their Equity recommedations and when they say those recommendations supposedly will turn profitable and you will see what I am talking about.

Dont invest on any of their recommednations until you have seen the underperformance of their past recommendations you will be shocked.

Only a Fool would listen to their advice

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1 comment
The Motley Fool
Erin B.The Motley Fool

LYERS ,

published

promised a list of 5 stocks to invest in , they give the 5 best performers at present .

thats lying . They want 30 words on this comment as well , THERES THIRTY

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1 comment
The Motley Fool
Erin B.The Motley Fool
jakegraham91

jakegraham91South-Eastern Region, NSW

  • Verified customer

I WAS FOOLED

published

Motley fool is deceptive. Claiming a subscription to there advice at a cheap price but once you have paid there is no advice. What you get is more enticing ads to purchase more expensive subscriptions to information I have already paid for. I wonder if I pay that will there actually be any advice or just more requests for more money. They got me. I was a fool.

1 comment
The Motley Fool
Erin B.The Motley Fool
Peter

Peter

  • 2 reviews

Sleazy and aggressive marketing campaign to get people to sign up

published

I was thinking of signing up top Motley Fool.

I have now decided i would not touch it with a 10ft pole.

Every time i switch on a computer or smart device i am now confronted with a very aggressive advertising campaign.

It is absolutely ridiculous how many times i have seen it in the last 2 days.

On my mobile device, personal computer and email.

Straight away it made your business feel sleazy and untrustworthy.

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1 comment
The Motley Fool
Erin B.The Motley Fool

Fooled

FooledGreater Melbourne (Metropolitan), VIC

Don't be fooled

published
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1 comment
The Motley Fool
Erin B.The Motley Fool

  • Verified customer

Excellent services for finding the winners of tomorrow

published
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1 comment
The Motley Fool
Lianne E.The Motley Fool

Hi Karmast, Thank you for your comments, we're delighted to hear that you are enjoying your time as a fellow Fool and we're excited to be a part of your investing journey. We wish you continued success for many years come. Fool On!


Sydneyrunner

SydneyrunnerSydney, NSW

Life-changing investment service

published
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1 comment
The Motley Fool
Lianne E.The Motley Fool

operakat1945

operakat1945Greater Melbourne (Inner), VIC

Good marketing and a great help when starting to invest in Shares.

published

Overall the fool is a well run company although they overdo the marketing, beware that if you sign up your account is automatically renewed without a notice being sent, which is strange given the amount of mail with offers sent on a daily basis!

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2 comments
The Motley Fool
Lianne E.The Motley Fool
operakat1945
operakat1945

Thanks for the information, but you did not send a reminder to me at both times you renewed the service, but good too see you have changed your ways.

Tony

TonyGreater Melbourne (Metropolitan), VIC

  • 6 reviews

Great at times

published
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1 comment
The Motley Fool
Lianne E.The Motley Fool
Joel M

Joel M

  • 2 reviews

Spammers

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Motley Fool go about their marketing techniques and communications very aggressively. If you don't want to be spammed half a dozen times a day, avoid giving them your details. Not impressed.

Transparency
1 comment
The Motley Fool
Lianne E.The Motley Fool

Gazza

GazzaBrooms Head

  • 4 reviews

Good for beginners!

published

I was a member of the Motley fool about 6 years ago and learnt a lot from them. Now I do my own research and make my own stock selections and so far going ok.

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1 comment
The Motley Fool
Lianne E.The Motley Fool

Thanks for your comments, Gazza. We're delighted that you enjoyed your time as a fellow Fool and wish you much success with your future investing!


  • Verified customer

Totally Disappointing

published

Signed up for a two year subscription. It is so bad, four months into the first year, I tried to cancelled the second year only and was told I could not.
For those that can read this, I hope you take my advice and try another site or at least only sign up for the one year.

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2 comments
The Motley Fool
Lianne E.The Motley Fool
changer
changer

The problem is the continuous offers for additional subscribtions just keeping and it almost always past this 30 days grace period. Just like this reply to me from two months ago. This site is not professional at all.


Steve

SteveIllawarra, NSW

Misleading

published

I signed up for 2 years for the price of one year. After one year they stopped my membership and said they made a mistake. Ripped off. Now I am bombarded with useless emails peddling other special deals. Once bitten! Use other companies.

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1 comment
The Motley Fool
Lianne E.The Motley Fool

Ash D

Ash D

  • 2 reviews

Marketing more than advice

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2 comments
The Motley Fool
Lianne E.The Motley Fool
Ash D
Ash D
Hannah

HannahSydney, NSW

  • 2 reviews

My two worst investments were due to Motley Fool recommendations.

published

Disappointed by their hyped up and repetitive recommendations of a certain stock for the first half of this year. Some ppl had to sign up to get the stock name. The stock then plummeted extremely badly and then for the second half of the year, they are saying the opposite, why its gone so badly and what other shares you should buy instead.

This year I have had two regretful investments due to their recommendations and will not risk any more. The second one also plummeted and stayed mediocre after the Motley Fool article was released recommending investment. Seems dodgy.

Transparency
1 comment
The Motley Fool
Lianne E.The Motley Fool

Motley Fool works for me

published

I find Motley Fool a good company and have been with them for several years. The company was founded in 1993 and wouldn't be here today if it was as bad as some people make out. Maybe they have an ulterior motive in writing mediocre and unfounded accusations? Talk is cheap. Their scorecard shows that they put their money were their recommendation are and it shows that nobody is perfect but some are better than others and Motley Fool is one of the better once. Nobody has a sure-fire cristal ball, but they do their homework before they recommend a buy and if it goes pear-shape, they will admit to it and don't sweep it under the carpet.

1 comment
The Motley Fool
Lianne E.The Motley Fool

Hi there, Thank you for your comments and Fool on!


wolfgang25

wolfgang25South East Queensland, QLD

  • 9 reviews

ONLY FOR FOOLS

published

The site promised to give me best dividend stocks and recommendations.
Never got any and after 2 weeks I cancelled the subscription for a full refund as advertised.
Never got a reply.
Now 4 month into it I still got nothing from them. They know how to pray and new investors and sell them useless informations. In all newsletters they ask for more subscriptions to promise a bit more of useless stuff.

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Customer Service
1 comment
The Motley Fool
Lianne E.The Motley Fool

Ham man

Ham manGreater Melbourne (Inner), VIC

Hopeless reviews on companies they have no idea about

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Bagged paradigm pharma questioned if the shares are worth it and if there product worked.Heaps of footballers had the treatment and bought shares my wife had the treatment couldn't walk 100 metres before and 18 months later walks the dog 3 times a week plays golf every weekend and is pain free.The best treatment for anything she has ever had maybe Motley Fool should do there research before advising people on dos and don'ts of products they have obviously done little or no research on.Take it from me someone who knows the product this is going to be huge pain free and no side effects just hurry up and bring it on for those suffering.

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MikeDsilva

MikeDsilvaAU

  • 8 reviews

Extreme Opportunities.. Oh Dear

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1 comment
The Motley Fool
Lianne E.The Motley Fool

  • Verified customer

Motley Fool is the only thing that works for me

published

In my opinion, the Motley Fool gets five Stars. I've tried other subscriptions and ended up getting spammed right out the wazoo with other bloodsucker trying to pry more money out of my pocket. I totally beleive the guy that claims he is up 160% in 2 years because I'm up close to 30% in 6 months. I paid 99us for Stock Advisore and would pay more. As soon as I listen to other stock picks I lose money

Transparency
1 comment
The Motley Fool
Lianne E.The Motley Fool

Hi Troy, thank you for your comments. Fool on!


Page 1 of 10

Questions & Answers

HGR M.

HGR M.asked

Hi,
Very disappointed to read the negative views in this forum. 1.9 is really an absurdly bad rating! I use the MF in the US and would have liked to sign up for services on the ASX, but not after reading the reviews. I agree with the comments on the massive bombardment of unwanted extra services (mutiple times a day) You may want to consider softening some of your aggressive behaviour and repairing your poor customer service in a world where independent reviews are your potential new customers number #1 source for sorting the facts out. Till next year, Rob

3 answers
The Motley Fool
Erin B.The Motley Fool

G'day Rob.

We agree. We don't think 1.9 is even close to reasonable, given we're soundly beating the benchmark with almost all of our services. Our best guess is that this site might attract an unusually large proportion of disaffected current- and former-members, who have an axe to grind, or who have bought only a small portion of our recommendations and lost money.

Given some of our services cost less than a cup of coffee a week, and most are soundly beating the market, we're not sure that 1.9 reasonably represents either the quality or value for money of our services. Now, of course, anyone is allowed to post a review here, and we're at the mercy of those opinions to some degree. We hope readers will make their own judgements about services that are mostly benchmark-beating and are (we think) exceptional value for money.

You are, of course, welcome to your view on our marketing approach. You might even be right. On the flip-side, we have many thousands of customers who belong to our services. It might be a case of horses for courses. In a perfect world, we'd love to be able to say 'join a market-beating service for less than $200 for 12 months' and have people beat down our door (we note some fund managers charge more than 1% of assets for middling to sub-par performance), but we're competing for our potential members' attention. Now, that's our problem, not yours, of course, but we wanted to explain why we've found our strategy to be the most effective one of all that we've tried (thus far).

Thanks for taking the time to provide your thoughts, we appreciate it.

HGR M.
HGR M.

Thanks Erin for your excellent reply. I understand agree with you on most points. There are many platform tools available that would allow existing customers to select the amount of advertising they receive. Based on you reply I am going to reseach your offerings and give one a try this week. Thanks again, Rob

The Motley Fool
Erin B.The Motley Fool

That's great Rob - I'm pleased I was able to assist. If you have any questions with our products please contact the team at MemberSupportAU@fool.com.au.


Gerald

Geraldasked

When is the next discount on the premium service?

Ta

2 answers
operakat1945
operakat1945

Quite frankly I have no idea or interest!

The Motley Fool
Lianne E.The Motley Fool

Hi Gerald, Please email our Member Service team at membersupportau@fool.com.au and they will be able to confirm service price options. We look forward to hearing from you.


Jeff M

Jeff Masked

Hi I want my subscription cancelled motley fool won’t answer any of my emails

4 answers
operakat1945
operakat1945

Hi Jeff, I had no problem in contacting Motley Fool and they cancelled my account and credited the amount charged, they contacted me within the hour, perhaps you could try calling them (07) 5564 5529 or check yellow pages for Motley Fool Brisbane, just google, good luck.

Jeff M
Jeff M

Thank you , I will call them tomorrow

The Motley Fool
Lianne E.The Motley Fool

Hi Jeff, Thank you for your note. Please email our Member Service department at membersupportau@fool.com.au where they will be happy to assist with your subscription cancellation. Alternatively, please call 61 3 8592 4841. We look forward to hearing from you.


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