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The Reject Shop

The Reject Shop

3.1 from 72 reviews

Reviews

3.1

72 reviews
5
(22)
4
(14)
3
(7)
2
(9)
1
(20)
  • Product Quality
    3.4 (22)
  • Return Claim MadeYes (3) · No (16)
  • Customer Service
    3.3 (22)
  • Warranty Claim MadeYes (2) · No (20)
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Amanda

AmandaCentral West, NSW

  • 2 reviews

Brought a item that was opened and stuff was missing

published

Brought a shoe rack that was opened (only realised the opening in the box when i got to the checkout), when i got home brackets and screws were missing from it. Tried everything to hang it up, but had to throw it out, waste of money honestly. No doubt they were stolen

Darren

DarrenGeelong

  • 5 reviews
  • 2 likes

Extraordinary Customer Service in this Day and Age

published
Customer Service
Product Quality
Return Claim MadeNo
Store LocationWaurn Ponds Geelong
Warranty Claim MadeNo
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Art Hurwitz

Art HurwitzSydney, NSW

  • 32 reviews
  • 19 likes
  • Verified customer

My Fav Place to Shop in Bondi Junction

published
Customer Service
Product Quality
Return Claim MadeNo
Store LocationBondi Junction
Warranty Claim MadeNo
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proagent89

proagent89South East Queensland, QLD

  • 2 reviews

Love shopping at the logan hyperdome reject shop

published

the store was really neat and tidy would shop there again.The staff there are really friendly and know what they have in stock with the cov-19 on they keep there 1.5m away from me.

Customer Service
Product Quality
Return Claim MadeNo
Store Locationlogan hyperdome QLD
Warranty Claim MadeNo
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Lanie

LaniePerth, WA

  • 2 reviews

Kitchen trolley

published

Got a small kitchen trolly from reject shop belmont.
Great quality, perfect size for small. Spaces. Looks great. It has a drawer plus basket for fruits or veggies
Easy to assemble
Great value for money

Customer Service
Product Quality
Return Claim MadeNo
Store LocationBelmont
Warranty Claim MadeNo
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Tan

TanGreater Melbourne (Metropolitan), VIC

  • 6 reviews
  • 1 like

Never disappoints ..

published

Store was clean, staff were attentive at cash registers and friendly. Huge variety of products, styles, colours and designs with prices to suit. I very rarely walk out of this store without being a totally satisfied customer

Customer Service
Product Quality
Return Claim MadeNo
Store LocationWestfield Southland
Warranty Claim MadeNo
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NoelsA

NoelsAIllawarra, NSW

  • 6 reviews

great savings

published

I love shopping at my local reject shop, they always have something new and always surprise me. The staff there are really friendly and know what they have in stock

Customer Service
Product Quality
Return Claim MadeNo
Store LocationNowra
Warranty Claim MadeNo
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Sandra

SandraAU

  • 13 reviews
  • 7 likes

Dodgy practices!

published
Customer Service
Product Quality
Return Claim MadeYes
Store LocationBundaberg
Warranty Claim MadeYes
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Humph

HumphSydney

  • 7 reviews
  • 6 likes

Online catalogue terrible

published

Their online catalogue has gone back the 1990s. This is a clear sign of dollars over sense and customer care.
I like their stores, they should sell online, but they should definitely allow you to read their catalogue online each week easily and in a user firstly way. It is even worse on a mobile.

Customer Service
Product Quality
Store Locationonline
Warranty Claim MadeNo
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Netty b

Netty bSouth East Queensland, QLD

  • 19 reviews
  • 15 likes

Poor quality products

published

Purchased several garden pots and spent quite a large amount in pots that have turned out to be made of very bad quality made material and all pots are cracking and are only new. Just Be careful as think I know now why it's called The Reject Shop.
I've always purchased a lot from the Reject shop so was quite dissapointed by this purchase of these pots so will now be quite cautious with future purchases in large amounts of any of their products.
Just be careful with any multiple purchases of any one product. Try one first.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationCarindale
Warranty Claim MadeNo
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Faulty Product and Poor Customer Service

published

We purchased Finish Powerball Dishwashing Capsules at Reject Shop and found the capsules often turn into a gooey mess in the machine and we have to run the machine again with another capsule. We sent a photo to customer service who said the capsules were fit for purpose and it was our fault how we stacked the dishwasher. How can they say that without testing the product? and tell us its our fault for not stacking the dishwasher properly, we have only been been using a dishwasher for 40 years!

Customer Service
Product Quality
Return Claim MadeYes
Warranty Claim MadeNo
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sue

sueNortheast, VIC

  • 22 reviews
  • 17 likes

Do not buy the Solar Christmas lights.

published

I have recently purchased solar Christmas lights. I made christmas balls out of the lights and have had to return two sets already. Now a third set is not working. Replaced a set with lights from another chain store and have had no issues and they stay alight all night, unlike reject shop ones that turn off around midnight.
The manager changed two sets willingly and told me he took a set home and had no problems.
I love the reject shop but have been bitterly disappointed with the solar christmas lights. Not good quality. Reject shop needs to find another supplier, as batteries in the solar panels have limited life span. Definitely not fit for purpose. Will never purchase this product again.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationWodonga Reject shop
Warranty Claim MadeNo
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ann h

ann hSouth East Queensland, QLD

  • 3 reviews
  • 3 likes

Faulty hooks caused hundreds of dollars damage

published

Disgraceful! purchased adhesive hooks to hang pictures. Used as instructed and all fell from the wall smashing all frames. Emailed customer service only to be told we used it incorrectly. Literally hundreds of dollars damage.

Customer Service
Product Quality
Store LocationUnderwood Qld
Warranty Claim MadeYes
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Paul

PaulSydney, NSW

  • 3 reviews

Kitchen Dish Drainer - Collapsible - Limited for space - studio apartments - Ideal

published
Mel

MelMelbourne

  • 4 reviews
  • 2 likes

Customer service very bad

published

The Reject Shop - Northland shopping centre Sunday 7.07.2019 at 12.30 pm approx customer service very bad!
Cashier rude and arrogant.she didn’t know the prices and didn’t even make an effort to listen when I was talking with her.I asked for the store manager and I was told that she is on a lunch brake but when I asked for the second time store manager appeared and sadly again bad service. The store manager even didn’t asked me where is the problem like I didn’t exist.
Bad service all around!!! Bad bad bad service!

Customer Service
Store LocationNorthland shopping centre
Warranty Claim MadeNo
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phil.v124

phil.v124Sydney, NSW

Good value for money

published

When I last went, I grabbed a few items like chocolate and cleaning supplies, and was surprised at how cheap they were. Also, when I had trouble finding the umbrellas, a staff member was able to assist and she was friendly and helpful. I'm looking forward to my next shop!

Customer Service
Product Quality
Return Claim MadeNo
Store LocationHornsby
Warranty Claim MadeNo
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Dovi

DoviSouth East Queensland, QLD

  • 7 reviews
  • 7 likes

The best variety discount store

published

Absolutely love The Reject Shop at Noosa. The staff are always very friendly and helpful. Their exchange and refund policy is excellent and hassle-free. Their prices are far better than any other discount variety stores.

Customer Service
Product Quality
Return Claim MadeYes
Store LocationNoosa Junction
Warranty Claim MadeNo
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Zainah

ZainahGreater Melbourne (Outer), VIC

  • 2 reviews
  • 1 like

Prices on stuff not real prices

published

I had this experience with Reject Shop at Broadmeadows it's happened actually two times and different occasions where I bought some stuff from the from the store and when I proceed to the cashier they asked me for different prics. The last time I got some stuff for my cat's and when I wanted to pay the price that's marked on the stuff, they asked me to pay more as the price presented is not true.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationBroadmeadows
Warranty Claim MadeNo
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Lady at checkout 100% customer satisfaction

published

I would just like to say I went into the Reject Shop on Thursday at Rockdale. A lady by the name of Doris had excellent customer service. THE BEST!!! She was extremely helpful and just had a lovely smile on her face. Thank you Doris

Customer Service
Product Quality
Return Claim MadeNo
Store LocationRockdale
Warranty Claim MadeNo
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Christy

ChristySydney, NSW

  • 4 reviews
  • 1 like

No staff at registers

published

Again I went to the reject shop today and had to wait so long just to be served, why is it (at roselands store) they always have 1 staff member at the cash registers? I counted 11 people in line before me. Every time I go there it’s the same thing. It’s a shame because I really like going there to get cleaning supplies and bathroom products are so cheap, but I always have to wait so long in line.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationRoselands
Warranty Claim MadeNo
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Questions & Answers

Liam G.

Liam G.asked

why is it called the reject shop

No answers
Evie

Evieasked

where can I check if an item that I have the code number of is in stock or online?

No answers
Margaret M.

Margaret M.asked

I don’t understand how to scan my receipt .

1 answer
ben dover
ben dover

scan your receipt for what?

Get an answer from our members

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