Always enjoy browsing at Maryborough QLD Reject Shop. Had a whim that I needed some new reading glasses' case. Browsed Ebay (prices & postage made me think twice) Big W Market Place because Big W in-store don't stock them in-store & AliExpress (if I was really desperate) also made me think about trying some local Dollar Stores. This morning, I… Read more
ducked into Reject Shop & found 2 lovely floral hardshell cases for only $4 each. I've always found the checkout staff pleasant at Maryborough too.
Because l use my own plastic bag to carry anything l intended to purchase its just easier for me to carry they put a security alert on me l cant use there baskets Because of body injuries l have a disability SO REJECT SHOP YOU CAN GO TO HELL Your a Pack of misguided extremely Bad morons SO SHOVE IT!!!!!!!!!
Follow-up · Apparently it was mistake by the reject shop lm heavily tattooed and stand out yes happened before l asked for video footage of me walking out and not paying they dont have any footage at all I WILL NEVER GO BACK TO THE REJECT SHOP THEY CAN SHOVE IT !!
The rubber/plastic material of a pair of woman's twin strap sandals I purchased for $4 cracked within just a few days. However, my return request was refused on the basis that their policy does not allow returns for shoes. I explained that this was a product defect, but they responded that the low price reflects the low quality of the product. Show details
Reviews with attachments
Reject Shop 9 hour candles 40 Pack for $7 – Reject Shop 40 Bulk Candles 9 Hours burning $7 These candles are absolutely rubbish and not worth buying Look great, light the candle, looks great for 30 sec and fizzles to nothing but a red dot for 9 hours Today I took back 4 packets of 40 for a refund Never ever again Kmart ones 100, 5 hour burning for $10 are just fabulous Show details
- +1
Bad candles and bad mangers attitude – I have been buying tea light candles from the reject shop for years mainly at morphett vale S.A but also at surrounding stores, the candles were great no problems until the changed to a different brand "Haven" which I was told by a staff member is the reject shop brand, these candles are awful I was throwing several out of a packet of 40 candles… Read more
away which I never did with the previous candles, they are $7 for a 40 Pk, the candles seem to burn awkwardly and it damages the wick, and you can't re light the candles, sometimes it will relight and it will just go out,other times the wick burns and is covered over by the wax, I started keeping these reject candles and took them into the morphett vale store and showed the manager who was rude, and argumentative and really not interested, she couldn't give me a refund (which I didn't ask for, I simply wanted to make them aware of the problems with these candles) because I didn't have 40 candles, she did say end the end she would email head office about the problem whether she did or not I don't know but she didn't even actually look at the candles, ive since started buying less of these candles because they are crap,unless they go back to the original supplier I will be looking for better candles which I use every day so I use a lot of candles, the manager also continually insisted the candles were the same candles as they previously sold but just different packaging, they are not the same candles and you can see that they are different candles but she kept insisting they were, I have attached photos the package labelled unscented candles are the original ones and best ones they sold,Haven is the new candles and I've included a photo of the reject candles
Sell defected products to unsuspecting customers – I went to the Reject Shop at Werribee Plaza 2 weeks ago. I was looking for hair elastic ponytailers. I found that there were only two Hair Elastic 24 Packs left on the shelf. I picked up one pack and felt that it was too small and curious. I started counting them and found only 19 in the pack, only 23 in another pack. I took them to the cashier… Read more
and suggested them to be taken off the shelf as they should be considered defects. She reported this to the store manager. The manager came and told me that I had no right to talk to her staff like this because she didn't make the products. I said I knew, but the packs shouldn't be off the shelf. She ignored me and put the two packs back to the shelf where they were before. I felt that this is not ethical. I hope to warn other customers about this and hope the management of Reject Shop will train their staff better.
Socks Can Be Fun – I am a fan of the Reject Shop and my favourite item this winter has been their socks. They are fun and colourful and at just $3 a pair they are great value. They stay up and are always a true fit,I am also very happy with the way they survive the washing machine. Before I realised the Reject Shop sold socks I had bought a pair of fun socks… Read more
elsewhere and paid $14.99….Never Again The Reject shop socks have prints ranging from Pugs to Pretzels,they are equally as good..if not better than the expensive.
Latest follow-ups
When you Buy something from the THE REJECT SHOP you know its not going to be the best. On Thursday i seen the $5.00 for 20 blades Triple Blades extra precision and comfort (i all ways thought you can not tell a lie" (means to say something that you… Read more
know or believe to be untrue, with the intention to deceive someone else into believing it is true. It is an intentional falsehood spoken to mislead another person on a product) well i used one cut me in three place pain but no comfort. So i went back to the store sorry no one else has complained go away not interested .Now i see they have sold up things are not working well i THINK.
Follow-up · Did I try other products there ? No I no longer feel it’s good value any more. What did Staff say. No one has had the problem,I showed the managerest the nicks and the cuts on my face ,she said it is n maybe because they were so sharp. Whith that I knew I was wasting my time as I am 76 years old and have been shaving for a long time. With that I… Read more
Positive reviews
I absolutely love The Reject Shop. Perhaps it is a sad reflection of my life that a highlight was when The Reject Shop opened a store in my suburb in November 2025. It is no exaggeration to say I visit the store several times a week. Some reviews criticise the quality of products. While some products are worth paying more for, I tend to skimp… Read more
on basics. I am gradually culling possessions and replacing plastic storage tubs. The tubs I purchase from The Reject Shop are probably not going to last forever but at $9 and $7 for the respective sizes I don't expect them to. They provide an effective interim solution without breaking the bank.
I am also a fan of their cleaning and skincare products. A lot of them are the same name brands sold by the supermarkets at a fraction of the price. Sometimes products are close to their expiry dates but mostly they are parallel imports. On a couple of occasions, I purchased parallel import skincare products made in France while locally imported versions were made in China.
The Reject Shop would not be my first choice for high end products but it certainly is for convenience and value for money.
I was met with a lovely greeting by staff here, mainly a young man, his name must've been Lucas, but he was very kind and compassionate with me and fellow customers.
I love the reject shop! – Look I have bought some bad things here but I have also bought some brilliant bargains. I love this shop and I am not bothered about the bad things as the good things make up for it. The staff are always wonderful too! Show details
Negative reviews
BEWARE OF REJECT SHOP GIFT CARDS I have two Reject Shop gift cards that were purchased from Broadmeadows store on 02/12/25. I have activation receipts confirming that money are on these cards.I have had no problems purchasing items using these gift cards at following stores Broadmeadows, Knox & Westfield Plenty Valley. I went to purchase items… Read more
from the store at Epping Plaza this afternoon and was told by store attendant [Name Removed] that she couldn’t scan gift cards. I produced activation receipts and she told me that she was able to see the money on the cards, however was able to complete transactions due to system timing out. Sally was polite and courteous. She reports contacting her regional manager and told me that Epping store doesn’t accept Reject shop gift cards. She also told me that her manager couldn’t explain why even though Reject shop gift cards are for sale at this store. She recommended that I pursue this further and she gave me Reject Shop Help Desk No: 1800 770 012. I rang this number and spoke to [Name Removed] who was unable to assist me. However she asked me to send an email outlining what occurred. Selling Reject Shop gift cards that can’t be used at all stores is misleading and one could say fraudulent . I’m not aware of any written information regarding this eg only certain Reject stores accept their own gift cards. At the very least can you please provide a list of Reject shops in Vic that do allow their gift cards to purchase items. Shame on your company for selling Reject Shop Gift cards in stores that don’t accept them. Regards from a very frustrated and disappointed customer.
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I'm very disappointed I used too buy bulk in hand wash and body wash 750ml for $5 now the size has shrank to 500 ml for $5 as well as used to buy L'Oréal Elvive shampoo and conditioner for $2 now I can't get anything for that price . Prices are no difference from supermarkets
Absolutely horrible customer service. I was in the reject shop morayfeild with my little brother and a worker came up to us and rudely ucused us of eating lollies in the store. We were shocked and denied it, saying we were just trying to buy some mothers day presents. She huffed and walked off. When I went to the register to go pay, she was… Read more
extremely rude and arrogant. She demanded to see my bag. I opened my bag and showed her that there was just a jumper and water bottle in there. She made me open every single pocket on my backpack and dump out all the contents. I was just trying to shop for my mother! Extremely horrible experience.
Recent reviews
Campbelltown mall the reject shop – I went to buy Dove soap and was surprised by the price of the piece, which is 1.25, which is normal compared to other stores, but what surprised me is that if I buy a box of Dove soap of four, the price becomes 5.75, an increase of 0.75 cents. I don’t know what they were thinking when they set these prices, but for me this is a rip off
Damn bots again! – I wanted to ask a simple question online and got a bot of course. I asked for a human but kept getting the same answer, it didn't understand me. Half hour of time wasted!
Expired Products – I bought a Pepsi max 2l from the one in Broadway. Went home just to realise it expired on the 16th of April 2024. I didn’t get a receipt so I can’t apply for a refund. My first experience with the store will be my last. Show details
STAFF TRYING TO UPSELL TO CUSTOMERS – Reject Shop at Claremont Village Tasmania - staff serving at registers are instructed to try and upsell - I observed this whilst waiting in line and then it was my turn and out came the spiel for trying to sell chocolates to customers who already were making purchases of their own choice - I felt like walking away and buying elsewhere so I wasn’t… Read more
pestered to break my budget. I find it insulting and humiliating as a vulnerable person and being very aware of current cost of living constraints to be put in the position of saying NO. People who make these decisions rethink your attitudes towards your customers - why don’t you give away chocolates if you want to get rid of them that desperately? Consider your customers are likely in your shops to cut costs and not be upsold to - by the way I’ve shopped in a lot of Reject Shops in the greater Hobart area and this seems to be a sneaky little ploy to sell customers things they don’t want and probably can’t afford - some staff have it down to a fine art which is not nice for people who find it hard to say NO.
Great customer service – After extremely poor service from IGA, I contacted the Smithton store of the reject shop to see if they had what I've been looking for. Unfortunately, they didn't. However, the gentleman I spoke with was extremely courteous and very helpful. He suggested other places that I was unaware of and went out of his way to be as helpful as he could be. … Read more
This is typical of the great service I receive every time I deal with their store. I only wish I'd gotten the man's name so I could tell his boss.
Unsatisfied Cutomer – Love shopping at the reject shop in Greenacres SA. The staff have been great, until recently they have employed a new staff member whom unfortunately has no customer service skills at all. They are usually the one on checkout. Never acknowledges you, no hello, no goodbye, no thank you, no communication. My star rating is for the shop itself, no star for this employee. Very disappointing. Show details
Happy experience at the reject shop – I love the deals at the reject shop and glad to have a store that sells items at less than the fraction of the price, cost of living these days, it's hard to find a good bargain. The reject shop always have friendly, helpful staff and ready to serve you when you reach the counter. Happy customer Show details
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Whos the reject – Unfortunately i have to star it wish i could do non or half star.Reject shop port adelaide have a staff member called charolette. I had previously brought a shopping bag from there week prior when i did some purchasing. On the 1st of june 2024 i once again went in with some family and did purchases. I got to the check out charolett went to… Read more
charge me for my bag i explained i already owned it and she insultrd me calling me a lier and implying i was stealing. I challenged her in front of everyone. Considering i was on the oposite side of the trolley to be able to reach there bags . There is cameras and for the fact people and her watched me pull it out of some other folded bags it was discusting. A complaint was made to a staff member that day and brushed aside first time ever ive had issues in years. And i drive a long way to go there. As although ut be closer to go to another store location. I take family shopping on weekends and its close to them. As for the manager HARRY get your staff educated but do yourself a favour get some customer training first
Coupon Promo – Very disappointing with your $5.00 coupon promotion you are currently running,received mine on the 10/05 & would not scan at store to use.The Reject Shop has made no attempt to answer my messages both by phone & text.My coupon has now expired.
Misleading/scam – Solar design solared powered warm white led string lights 100pk. 12.9m length its not!!!! 30 lights maximum, and lucky to be 3m. Please explain Show details
Reject Shop "Service Team" is a contradiction of terms – I just made a simple enquiry regarding dimensional details of a product. Here is their response: "Our Customer Contact Centre's operating hours are Monday, Tuesday and Thursdays 8:30am to 4:30pm This is an auto response to advise that we have received your request and will endeavor to respond within 2 business days in the order received" Show details
Worst customer service!! – On the 13/12/23 I attended broken hill reject shop with my elderly grandmother. I was able to find what I was after, I then proceeded to go to the checkout and was greeted by a young Female by the name of Shakay, extremely rude and hostile with horrible make up. I will never go back there Show details
NO REFUND ISSUED,JUST CHARGED MY CARD AGAIN!!!! – On 26/11/23 I returned an item for a refund,the lady had trouble with the register but eventually said “the refund is in your account” I didn’t get my docket back,but on checking my account today,I have been charged again!! So I have paid twice for an item I don’t have!!! Mentone store won’t see me again!!! Show details
Delivery! – I wanted to buy photo frames @ 6 each but didn't proceed because the website said they were excluded from delivery. They did not have glass and were 8x10 inches. While I buy from TTS, BUT WITHOUT A GOOD DELIVERY POLICY THEY WIILL FIND THEMSELVES LOSING OUT TO OTHER SHOPS. I finally ordered from KMart, free delivery with One Pass which costs $4 per month. Show details
Love this store HOWEVER – Victoria I'm disgusted to see two strange flags on their website but no Australian flag. And I don't need to be welcomed to the country I fought for. Be careful what hill you choose to die on Show details
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