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The Salty Fox

The Salty Fox

 Verified
The Salty Fox
4.4

126 reviews

Positive vs Negative
88%12%
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Warranty Claim MadeYes · No
126 reviews
5 Sarah  · Absolutely sensational service! Awesome to support a small business and there customer service was outstanding
5 sanket s.  · Super happy with the watch bands – They came a great box way better than apple and the quality is A1 very happy with the purchase and the brand
5 Lindy Taylor  · The Salty Fox has the look for EVERYONE!! – The product is fantastic and the range reflects every age and taste. Customer service is beyond amazing!!!
5 Anne  · Great customer service! – Super fast delivery, great quality product. Really pleased with my pearlescent Milanese watch band, nice fit and looks great
5 Debbie MacDonald  · Love love all your products – I have purchased 3 bands from Salty Fox every one of the bands have more than met my expectations. Highly recommend
5 ALK  · Absolutely a great product would recommend to everyone – Great product and you actually get what you order Fantastic product
Zoe B.
Zoe B.WA
 

The Silicon band last two months. The metal clips which connect to the watch to hold it in place feel out. This could have damaged my Ultra Watch. Warranty replacement sent but wrong size sent !! Now they want me to pay $16 to send it back so they can resend the correct size. Do your self a favor and never buy from this site bad quality and bad… Read more

customer service. [Name Removed] from this company has the worst customer service I have ever come across. Buy genuine Apple bands they last forever not just 2 months. You don’t want your watch to get damaged by having a faulty band !!!

The Salty Fox
The Salty Fox    

Hi Zoe, thanks so much for taking the time to leave… Read more

Reviews with attachments

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Susiekew
SusiekewSA5 posts
  Verified

They have great choices, efficient service & quick delivery. They are prompt with replies to any queries. Definitely buy again. Show details ·  1

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Lady H.
Lady H.Victoria2 posts
 

I’m really disappointed with the quality, considering the bands are not cheap. I have owned my rose quartz band for only about 2 months and At first I loved it, it looked lovely and really classy. But now, even though I never wear it in the shower or swimming etc, all of the pins holding the links together have visibly rusted, making the band look dirty. Any water that has gotten on it is just from washing my hands throughout the day. Show details

The Salty Fox
The Salty Fox    

Hello! Thanks so much for reaching out. If you can… Read more

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Jess
Jess
 

Awful quality; paint came off after the first wear! – The quality is awful as the paint came off after the first wear. And to return it I need to cut the band in half and send a image of it back and I only will get the price of the watch band back not the postage. Show details

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Ozmates
Ozmates
 

Love the choices – I ordered 2 bands, they were shipped within the next several days. They are just perfect, my son with the help of the tool provided removed the links with ease! Couldn’t be happier

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Maggie
Maggie
 

Awesome designs and great service – I’ve quickly become a huge fan of the Salty Fox. The watch designs are unique and very comfortable and the boxes they come in are really nice too. My delivery arrived 2 days earlier than expected even coming from Aus to NZ. My only problem is I ordered 3 at the same time and now I can’t decide which one to wear as I love them all! Highly recommend this company if you are looking for something that others don’t have! Show details

Positive reviews

Cassandra M.
Cassandra M.NSW
 

Great customer service :) – Very good website and variety of watch straps and covers :) The customer service was very good - I sent them a follow up message (as I got the email address incorrect when purchasing) and they answered me straight away. Delivery was pretty quick consider it's between Christmas and New Year. The watch strap itself is beautiful and with the matching watch cover makes the watch look stunning :) Will definitely purchase again :) Thank you. Show reply

MattyJ
MattyJWA3 posts
  Verified

Legit brand, great customer service, best AW accessory products – Honestly probably the best apple watch accessories / brand out there. Most of the other brands seem cheap and tacky. Salty fox seem to have the best looking gear and probably the widest range. The customer service was amazing too. VERY fast replies and super helpful with my order and ultra-mega-super fast dispatch. I'm really pleased. Show reply

Lisa S
Lisa S
 

incredible customer service! – Absolutely love this company, such great quality products. Plus they have the most excellent customer service, Stacey went above and beyond when I reached out she was so quick to respond and answered all my questions! I will definitely be ordering through them again. Show reply

Negative reviews

Pissed Off Customer
Pissed Off Customer2 posts
  Verified

Scam website – Scam website. They’re reselling cheap crap from Amazon at twice the price. When you try to return it, they don’t give a full refund and make you pay for postage both ways. Disputing it with my bank. Show details

The Salty Fox
The Salty Fox    

Hello! Thanks so much for taking the time to leave… Read more (+1 reply)

Bec
Bec3 posts
 

Won't stay secure – I got a rose gold band as a gift from this company, but one end of the ban will not connect to my Apple Watch and simply slides right out. All Apple branded bands I own stay securely in place, but this one slips right out and so I can't wear or use the product Show details

Ryan
Ryan
 

Somewhat bewildered – Purchased a watch band and it looks great however I can’t even put the band end into the holding tags please make them bigger for a normal sized wrist Show details

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Recent reviews

Rachel B.
Rachel B.
  Fair Incentive Verified

Salty Fox is absolutely amazing! Their website is incredibly easy to navigate, making the ordering process smooth and stress-free. Every order is packed with so much care, and the thoughtful little message included each time is such a lovely touch. You can really tell they value their customers. Highly recommend! Show details ·  1

Kurt
Kurt
 

I purchased a watch band as a gift and the quality was great, I was not expecting it to be packaged so well which made giving it as a gift so much better. I would highly recommend buying from The Salty Fox Show details ·  1

Eliza B
Eliza B2 posts
 

Great customer service! – Salty fox! My oh my they are fantastic! Super fast, super friendly, great quality and awesome customer service! Definitely recommend buying from them! Show details ·  1

Julie
Julie
 

Beautiful products and great service – Thank you so much for my beautiful products. They arrived in perfect condition within a couple of working days after ordering. The whole process was seamless. I am so happy and would highly recommend Salty Fox as a reliable and excellent place to purchase Apple watch bands and accessories. Show details ·  1

Carolyn K
Carolyn K
 

Super fast delivery & good product – Surprised & delighted by the free next-day delivery. Watch band & face are exactly as advertised & seem of decent quality. Very happy with The Salty Fox ! Show details ·  1

Umina Rose
Umina Rose3 posts
 

Exquisite – Today I received my new watchband. It is simply beautiful. Do you want style? This is it. I honestly can’t describe how thrilled I am. Love love love it. Show details ·  1

Karen
Karen2 posts
 

Broken watch band – I have purchased a number of watch bands and love them all. On one of my favourites, one of the contacts came out of the band so I could not use it. I emailed Salty Fox ,received a prompt reply and a replacement band within a week. Outstanding customer service, highly recommend this company and their products. 10/10. Show details

Dana
DanaQueensland3 posts
  Verified

Delighted Customer – The products are lovely; shipped promptly and beautifully boxed. However, what inspired me to write this review was the excellent customer service I received when I reached out to them with an issue. Nicole rectified immediately and I'm delighted with the outcome. Absolutely will shop here again! :) Show details

Richard Phillips
Richard PhillipsQLD
 

Order was cancelled and refunded – My order was cancelled and refunded as, according to the salty fox, was marked as high risk and shows potential to be a fraudulent order when I have never purchased from their website previously, but, was told that “customer purchase history has nothing to do with high risk/fraudulent orders”. They also did nothing to inform me before cancelling… Read more

the order that it was marked as high risk and attempt to resolve the issue. so I will not be purchasing or attempting to purchase anything from the salty fox due to this extremely poor experience.

Jewellery Shops & Brands

Find out how The Salty Fox compares to other Jewellery Shops & Brands

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Heather
Heather2 posts
  Verified

Bad quality, duped – These watch bands are the same, if not worse than the same ones off amazon/ebay... and they're cheaper on Amazon too. They've tried to make it seem like they aren't by putting it in a fancy box upon arrival, but I can tell the difference between my expensive Milanese band and this one, it feels like it will break. and the straps don't stay in the watch properly. I wish I didn't buy. Show details

Renae
Renae4 posts
 

Great quality watch bands – I have purchased several times now from Salty Fox and the quality is great all bands fit perfectly and speedy delivery. Definitely recommend purchasing from this company. Show details

Lydia
Lydia10 posts
 

Unprecedented Service Online⭐️⭐️⭐️⭐️⭐️ – Based in Melbourne. Great Quality items! This company has the best service & communication for an online store, communication via email sorted same day! This is how an online store should behave, giving customers contact with the seller! Show details

ΑΘΗΝΑ Α.
ΑΘΗΝΑ Α.VIC3 posts
 

Beautiful products great customer service – Very beautiful products great Apple Watch bands very detailed but most at all their customer service is excellent I have no words to describe my experience 10/10

Vanessa
VanessaNSW
 

Great service, great products – Quick response and delivery. Great products, quality, colours and packaging of watch bands. One was missing but I had an immediate response and dispatch of the missing band. Very happy! Show details

Lyn06
Lyn06Western Australia7 posts
 

Very bad fit and quality – Magnetic band Look ok but does not do up very welk. Comes undone easily and my watch dropped to floor. Have requested refund but so far have been ignored Show details

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Blitzn B.
Blitzn B.QLD
 

White ceramic band is gorgeous – At first I was disappointed as I thought it would have some weight to it, but after putting it on it is so light and comfortable. Not to mention looks stylish. Im so happy with what I picked out. Show details

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jcsheep
jcsheep
 

Disappointed with Paris bracelet gold/black – Disappointed as band was not as illustrated. The band I received had just 3 black links on either side of five gold links yet I was expecting four black links on either side of one gold link. The Salty Fox rejected my request to return with free postage saying the band I received was the “exact same band” but it had been photographed “showing all… Read more

links removed”. As the band only came with six black links there is no way I can assemble the band to look like the photos on the website. I suggest The Salty Fox makes this clear on their website so other customers are not similarly disappointed.

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