Online purchase was easy & delivery prompt.
Online purchase was easy & delivery prompt. I was satisfied with this purchase. Product is well made and aesthetically pleasing. Done.
very helpful with their customer service
Purchased some ties for an event and needed a particular colour to match some dresses. They were very helpful by allowing a sample to be sent and the colour ended up matching. Great quality and service.
Qualty tie and service
Easy to order online and fast delivery. I would purchase ties again for my next event. Quick and reliable service.
Tie arrived after 7 days.
Ordered and paid for the tie on Dec 2 for Dec 9 event. No communication other than an email on the purchase day saying 'order complete'.
Update: Tie Did arrive 7 days after ordering, right after I wrote the review.
Terrible, no communication, fraudulent!
I ordered items for my husband birthday via express registered shipping! Haven’t received any of it. I emailed and sent so many messages on Facebook. After three days I got only reply via fb, that they will look into it. However, After that no response. This is my first ever and worst experience with this company. It appears that company is fraudulent. Stay away!!!!!
Bad stitching, no communication
Didn't receive until 3 weeks, no response. Finally got a email that they are refunding for one the and sending only one. This one is ripped. Cannot bother to contact again
Fraudulent website - stay away
Placed an order more than 6 weeks ago but haven't received the item. I have sent numerous emails and Facebook messages to the seller. These were read but not responded to. I have requested a refund through PayPal because I can't get in touch with the seller. Do not buy from this fraudulent business.
I ordered 8 items, express registered shipping! Got none of it... emailed, no reply, went to fb got a bogus tracking number, 3 weeks finally got refunded, given lame excuse of shipping lost it... Sorry if it was shipped the tracking number would work! And looking at their site, my property is only an 18 minute drive from their damn PO Box! Company is fraudulent stay away!
Bad service, product not received, emails ignored. What a shame. Will be reporting to Consumer Affairs WA.
Even to give one star is too high for this lot. No customer service whatsoever. Bought 2 items and received one. No response to my emails. Very bad consumer reviews.
Refund only after multiple emails and referral to Consumer Affairs Victoria
This is hopefully to help those in a similar situation, as I had a similar experience as others. After multiple weeks of emails and contact via their website with no response. It was only after I said I was going to refer my complaint to Consumer Affairs Victoria that I suddenly got a response and a refund back within 24 hours.
No products and no return emails
Still waiting on my products from 2 months ago. They have not returned my emails also. Zero stars!!!!!!!!! I will now need to be in touch with my bank and report this company.
Cant give lower than 1 star
Purchased Tuesday, thinking it wont take 4 days for delivery. Didnt get delivered on time, tried contacting for a refund, totally ignored all correspondence. returned items and 3 weeks later they are still at their post office awaiting collection. Had to get paypal involved in my transaction.
5 starts from me
Purchased 5 sets of cufflinks and 5 knit ties from the tie rack boutique for my husband and groomsmen and they were perfect. They responded back to me in around 2 hours with a tracking ID via messenger.
Only half my stuff came and it was cheap crap!
I'm 4 days out from a wedding and I paid 54 dollars for only a pocket square?? These guys blatantly ripped me off half my stuff is missing from my order! No receipts? No replies to my emails and no way of calling them to see what is going on? They should be reported to the ombudsman..
Great product and great service
Pocket squares came before I expected them to arrive. Excellent communication and was very happy with everything. would recommend this website to anyone. Would buy from them again. thankyou! Mik
Still waiting for my order since 21 Jun. Conditions stating delivery in Melbourne 1-3 working days. Still waiting for postage confirmation. Message their Facebook no response and several emails sent stil no reply. Wouldn't recommended to anyone.
Horrible product, worse service
Ordered online. Goods took two weeks to come. When they finally arrived they looked nothing like pictures. Tried contacting however they would not respond. Finally contacted PayPal to make a dispute, they responded a week and a half later and agreed to refund the money. Posted goods back and they never refunded. By this stage the PayPal case had closed. Avoid at all costs. They have since ignored all further contact.
Had query and contacted them via messenger, response was prompt and order was quickly sorted. Order was correct and arrived on time. No clue what other reviewers are waffling about.
ties came as advertised
ties came as advertised and on time. was also very happy with the quality of the ties I purchased. no problems here, good communication too. will most definitely purchase again.
This company is a scam!
Ordered the tie and paid for express shipping. No Tie a week later. No confirmation, no phone number online that works, contact us doesn't work, emailed and Facebook messaged and no reply. Off to fair trading i go! It's a joke that companies like this can trade with a .au!
Questions & Answers
Sorry, there are no questions yet.
|Category||Online Shops and Clothing Shops & Brands|
|Offers Free Standard Shipping||Yes|
|Free Standard Shipping Minimum Order Amount||$0.00|
|Mens / Womens Clothing||Mens|
|Labels Sold||Own Label|
|Buy Now, Pay Later Options||AfterPay|
|Clothing Type||Custom / Tailored|
Visit official website
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.