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2The White Ant Man

The White Ant Man

 Verified
2The White Ant Man
4.7

49 reviews

Positive vs Negative
90%10%
Customer Service
4.8
Transparency ?
4.7
Timeliness
4.7
Job Satisfaction ?
4.8
49 reviews
5 Susan D.  · The service was excellent Jack was a very nice person to have and did a great job. Peter
5 Ryan  · Jeff was great to deal with quick response and reasonably priced 10/10 would recommend - already seeing results day 1
5 andrew s.  · Best company – Very professional service quick,friendly and cost effective with a smile. I thoroughly recommend this company for all pest treatments
5 Lou  · I´m a returning client – friendly staff, the work carried out seems to be well done, cockroaches are disappearing, and ..noises in the roof are gone.
5 Chris W.  · 10/10 the best – No need to look anywhere else, fast, accurate, friendly, quick.
1 GARY  · Pushy – After getting the job for bait stations phone calls were ignored and failure to turn up to prearranged visit. Very poor customer service.

Positive reviews

Viki
Viki
 

Quick Service – We own a bush block with an old house on stumps, we found live termites in our fence posts and hit the panic button. After speaking with Jon on the phone, he was at the property that afternoon to do an inspection, which gave us peace of mind. Their technician John came and treated, re inspected and treated the fence posts. He was thorough, informative and we are happy with the work completed. Even got a few red backs in tge process.

Damien
Damien3 posts
 

Great service, great people to deal with – Very professional, knowledgeable and friendly team. Have had them back to the house for a couple of regular inspections and pest treatments. Awesome rapport with my six year old who was helpfully following them around while they were doing their inspections and pointing out where all the bugs would most likely be. (This is apparently under the… Read more

couch, under her bed or in the toy boxes in case you are wondering. It's also more effective if you send the teddy bear in first to take a look). Highly recommend these guys, they are very thorough and know their craft.

AuntyJean
AuntyJeanWA8 posts
  Verified

Good service – The White Ant Man was recommended by a friend. Prompt reply to my query and helpful discussion with [Name Removed]. My inspection and treatment was arranged and Jack arrived on time and was very professional, but friendly and polite. Very happy with the service

Negative reviews

Umar F.
Umar F.
 

Not professional at all – The confirmed a booking two weeks prior and then cancelled a day before of the booking. Thats wasting time. If you did not have the time why book in the first place. Time wasters.

Sam L
Sam L3 posts
 

Didnt fix the problem – Got white man in to do a termite system and bait for rodents and solve an ant issue. Paid $1800! They didnt even get into the roof to inspect - just popped their head through the manhole and scattered bait boxes about. The ant issue wasnt resolved and if they bothered to get into the roof they would see it was not a rodent issue at all - it was… Read more

a lizard issue and they would have spotted the termite damage. The biggest waste of money and since had to pay someone else to do a more thorough job. Company owner had the cheek to call me asking $100 for a couple of stinky traps they put down that cost $8. Do not recommend

The White Ant Man
The White Ant Man    

Hi Sam L, Sorry to see you are not happy. The… Read more (+1 reply)

Tom
Tom
 

Obviously doesn't know what termites look like – Cold called me and I thought it was my regular pest man only to find it wasn't then was pushy about an obligation free insp..said I had termites in a landscaping timber. I then rang my regular pest man and got him to do an insp which I was overdue at the time and there was 6 stumps active aswell as a wall waist height. DO NOT proceed with… Read more

the white ant man all they are trying to do is move in to in the local pest business ..very pushy

South west region.

Recent reviews

Julie Hegarty
Julie Hegarty5 posts
 

Pleasantly surprised – Discovered termites in my property. Rang three companies for a quote. Jon from The WhiteAnt Man was the first to return my call & provided a free quote that day. Inspected the house & explained what was needed. At an agreed date & time, John the technician arrived, was punctual, polite & very clear to explain what he intended to do to eradicate… Read more

the termites. John proceeded to inspect the whole house out throughly. Approximately 6 hours later in 41 degree heat the treatment was completed. The job was immaculate, No dust or mess left behind. Cost wise, Jon provided a 10% pensioners discount & gave us an option of three payments. Also did an ant treatment as well. I am glad I made the choice to go with this company & would highly recommend TheWhiteAnt Man.

Jim H
Jim H2 posts
 

Satisfactory Service – My white ant treatment was done in a friendly and professional manner. The young man explained the procedure and cleaned up at the finish of the work.

David P.
David P.WA
 

Termites Exterminated – I had a bad case of termites, the white and man did a fantastic job. They came quickly to my place, settled all around the house and even treated my shed! Haven't had a termites since! Thanks Mike.

JUDITH pAVIA
JUDITH pAVIAWA2 posts
 

Excellent pest control company – Absolutely brilliant job. Jack very professional and his work ethics outstanding. Also very courteous and informative of what he was doing. Highly recommend for any termite or ant problems thank you

pete
peteWA
 

1st CLASS – Very happy and pleased with whole process--from first phone contact to completion of treatment. All involved were very knowledgeable, polite, helpfull, and clean. Thankyou to Jon, Jack and John. Would highly recommend. 10/10. Thankyou. Pete & Deb

DIANE
DIANE3 posts
 

Roger and Diane Calder – Very prompt, experienced, informative, courteous, this company went way and beyond for us. Mike was extremely professional with the initial quote, after a very thorough inspection of two properties for ant and termite protection. Then on the day along came Jack. Jack worked the whole day, and never missed a spot on either property. Thank you, Jack, for a job well done, you are a true professional. Very happy, confident customers.

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Nev
NevWA2 posts
 

very good experience – Thank you Jack for a job well done. Very thorough inspection and very thorough treatment. Jack was professional, well mannered and courteous, unassuming but good communicator. Prompt service. Very happy customers.

Yvonne
YvonneWA
 

Wonderful Customer Service – Promt to attend and do inspection , with treatment done the very next morning . Both John's and Jack were respectful ,patient and thorough. Jack did a fantastic job of treatment and tidy up after with explanation of what he was doing throughout the treatment. John who did a follow up inspection was realy calm and thorough on such a hot day and… Read more ·  1

happy to spend time answering any concerns I had regarding termites. Very happy with their service. Yvonne

P Macphail
P MacphailWA
 

Beyond exceptional!! – From prompt attendance to quote, to full termite and ant protection, nothing is too much for these guys. They drill the holes, they blow down the cement dust, they fill the holes for termites and spray the rest of the yard etc for ants. I can't recommend enough.

Gary
GaryWA
 

Excellent service, highly recommend – We had an issue with termites inside the house. We rang The White Ant Man on a Saturday, Mike came within 2hrs and did an initial treatment with John coming back on the Tuesday to do a comprehensive treatment. Using the best chemicals (Termidor). A contract and warranty issued. John spent approximately 5hrs going through every room, including the… Read more

roof, drilling new holes and more of them and closer to the house and so much more than can be listed here.

Both Mike and John believe in good old customer service at a fair price. They have an abundance of knowledge and showed such professionalism, taking great care of my home. I wish I could rate them higher than is possible. If you have any pest issues don't bother with anyone else. Thanks guys, great job.

Steve
Steve
 

Steve V. Dawesville. Treatment 4.9.23 – Arranged treatment on Thursday and completed Monday, excellent service. Very thorough and knowledgeable service. Would happily recommend them !!

Jared
JaredWA2 posts
 

Brilliant service, very customer minded – Very great service, from the quote to the actual work, all of the staff were very feiendly, great with our kids and pets, and very explanatory to us about what was needed. We found termites, and within 36 hours had an inspection done and treatment done aswell! Cant reccomend them highly enough!! Show reply

marg
margWA3 posts
  Verified

5 year white ant treatment – Thank you Jack for your diligent inspection and subsequent treatment. You are professional, unassuming, competent. An asset to your Business.

Jill
JillWA6 posts
 

Such a thorough job and great service – Great that Mike reminded us that treatment was due and booked us in promptly. John arrived right on time and did such a thorough job. He was knowledgeable and very efficient and very caring of our concerns about our furbaby. We would happily recommend the company to anyone.

steve
steveWA
 

Look no further, these guys are the deal – Mike called out quickly & on time. He gave us professional advice & a quote. It was a good price & we accepted it. John was out the next day, on time & a wealth of knowledge. He did the work professionally & nothing was too much trouble at all. He even cleaned to man hole cover after the roof inspection. Never had a tradie do that before! I would recommend this company to any of my friends. Well done Mike & crew.

Pest Control Services

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Corrie
CorrieWA2 posts
 

Fantastic Service – If you are looking for honesty, reliability and good service, these are the guys. $1300 to provide the full white ant treatment was a reasonable price. Young Jack is an absolute credit to the business. Honest, unassuming and hardworking. Thank you! Show reply

Lynn
LynnWA2 posts
 

White Ant Treatment and Inspection – Had a call from Mike with respect to termite treatment being due. Jack attended, was very punctual and professional in carrying out treatment. Nothing was too much trouble and Jack stayed into the late afternoon to ensue a complete treatment and inspection was done. I thoroughly recommend this professional and local family business.

Peter G.
Peter G.WA5 posts
 

Annual termite inspection – Follow up annual inspection after previous full treatment. Again excellent service with initial contact & arranging day/time, technician arrived on time & inspection very thorough. Will continue to use WhiteAnt man as & when req'd. Show reply

Simon W.
Simon W.WA3 posts
 

Professional Service – Had John come over to provide 5 yearly termite treatment to rural property, using Fipronil, and provide a spider treatment also. I found John to be very diligent in his work, knowledgeable and at ease with me explaining what he was doing. My choice to pay a little more for the Fipronil treatment but I am happy to do so and more than happy with the work completed. Would recommend to others based upon my experience. Show reply

Helen h
Helen h4 posts
 

Excellent service – John did an excellent job..no place was unchecked. Very thorough and professional. Needed a gold medal for clambering in ceiling on 40 deg day. Very happy with service provided and feel confident problem dealt with. Show reply

Tim
TimWA2 posts
  Verified

Great service, Fast, Polite, Competitive Price – From the first phone call the guys were polite and helpful. One of the Tech's came to quote the job almost immediately, he was friendly and professional so I booked the job. They came around the next day to do the job. Friendly and Professional, what more can you ask for... Show reply

Fantastic Service
Fantastic Service WA
 

Fantastic service & reliable – We had the White ant man out today Thankyou to Craig , John & Jack for the fantastic service and treatment to our property in Golden Bay going the extra mile spending the time to ensure our home is protected. We were very fortunate as the guys located white ants early and I can’t thank the team enough. For the meticulous treatment received. THANKS ONCE AGAIN. 100 percent recommend the company ,  Show reply

Edana D.
Edana D.WA
 

Amazing Service – We had John come to our house and do an inspection and a treatment. He was amazing. Professional, thorough and very easy to talk to. Was very informative about the job at hand got the job done efficiently. Show reply

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