Think Out

Ohh no not again – Had dealings with Think Out before had to take them to court to get refund . Now just bought a 200amp lithium battery off eBay seller "Power Series" only to find they are same mob with new name . Anyway battery turned up in Box designed for 200 amp battery and marked as such , much smaller battery with extra packing just thrown in . Why do eBay allow this fraudulent behaviour .

Maverick Agm Deep Cycle Battery – Stay well away from these batteries. I used mine 3 times only for running a 12v fridge while camping and always kept it fully charged. The voltage dropped off rapidly each time and It has now sulfated and can’t even hold 12volts now. These are cheap and nasty and will not last. I have contacted the ebay seller a few times and they have not replied once.

Very affordable and stunning products – Their products, look good and are of a high standard, yet very afordablec. Service is prompt and delivery is quick. Love the products, so glad it was recommended to me by a friend.

Excellent product – Excellent The service i received went above what i expected and any questions i had were answered promptly with knowledge and a sense of pride for there job/work which i find very rare these days, the staff are friendly and efficient and my Digital Inverter with Remote & LCD is exactly what i needed,defiantly will shop and recommend any day.

Perfect exactly what I needed – I am very happy with the whole process. From initial advice with set up design through to the super fast delivery and the overall quality of the power pack.

Totally dead batteries – Bought two 170ah batteries off eBay. Same as everyone else, ran them overnight in parallel and one dropped down to 11v and the other dropped down to 8v. Can’t get any answer from eBay because they were purchased under seriusforce Now they are power-series with all new feedback. Turns out the batteries are only about 50ah each not 170ah. They… Read more

have been advertising lithium stats for agm batteries.

Have reported to accc and also nsw fair trading. Absolutely the most negative experience I’ve ever had with a purchase. Totally not what I ordered. They have the maverick sticker in them but all evidence of ah and capacity has been scrubbed from the battery.

SIRIUSFORCE IS A SCAM AND NO ONE WILL SHUT THEM DOWN – Paid for 2 x 135amp Maverick batts, What i got was 2 x agm power batts and both are stuffed. They never contact me back unless e-bay has requested they do and when they do you get the run around just like everyone else has stated i have asked for help well over 3 weeks now from paypal,e-bay,accc and consumer protection this is a complete nightmare… Read more

and still haven got my money back. Why hasent e-bay shut them down (sanctioned)them e-bay said there investigating them but for some reason this dodgy company is still ripping consumers off day by day my next step is small claims tribunal. NIGHTMARE IM NEVER BUYING OFF E-BAY AGAIN I WILL PAY A BIT MORE MONEY AND BUY LOCALLY.

WARNING - Think Out Batteries – My partner and I are pensioners who own and live on a 40ft catamaran in and around Bundaberg QLD. In Jun and September 2018, I purchased 2 x 100AH and 3 x 120AH LiFePo4 from Siriusforce (now power-series). The batteries came from Think Out (now Power Up(?), [address removed], the supplier of Maverick brand batteries. I experienced many… Read more

difficulties with Siriusforce - Think Out in trying to get tax receipts, warranty details, model numbers, charge/discharge rates and other relevant information and documentation needed for GST and boat insurance. After the non co-operation in rectifying the issue we attempted to return the batteries for refund through eBay and PayPal. Think Out agreed to refund the items upon return (by us), but refused to supply critical information to us, eBay or PayPal to allow the carriage of the goods back to their warehouse. Think Out stopped any communication with us. Think Out's claimed managing director, [name removed], made false statements to NSW Fair Trading in relation to the return, stating we failed to follow their instructions to return via a courier they had arrangements made with. The courier denied any such arrangements as it required them to break transport laws in QLD and NSW in moving the batteries. The ATO, ACCC etc were not interested in pursuing the matter. As Think Out complied with consumer law in offering a refund, all the above parties concerned were not interested in our ability in not being able to return the batteries due to the lack of documentation needed for transportation. We were stuck with them, though we did negotiate with our insurance for coverage. The performance of the batteries was poor, achieving less than 40% of the claimed performance, which we had to live with. In Feb this year, one of the batteries refused to accept any charge, though it did show adequate volts (12.6v) to achieve this. We took it to a battery specialist in Bundaberg, who opened the case to replace the BMS, which had failed. The BMS and the prismatic cells inside had all manufacturer's model identification and warranty labels removed, an indication that the BMS and cells were 2nd hand. In addition, due to the weight and measurements of the cells inside, they were identified as only 3.2v 50AH cells (when new). The complete battery only weighed about 8kg, which was extremely light for a claimed 120AH Lithium battery. All 5 batteries weighed the same. Think Out has offered to refund the batteries (consumer law), but I have to arrange the return to their warehouse in NSW again. Since making the offer Think Out have refused to communicate with us again. The manager of Think Out, [name removed](?) denied any knowledge of [name removed]. I have raised the issue with NSW Fair Trading again, who confirmed [name removed] is in fact the Managing Director of Combined Solutions (ABN 31 162 715 513), trading under the name of Think Out in 2018. (Check him out through NSW Fair Trading.) They are currently investigating the issues I have raised. If anyone out there has had problems with Maverick (or any other) batteries, or any other products sold by Siriusforce or power-series, NSW Fair Trading, Department of Customer Services may be interested to hear about it.

BEWARE OF Siriusforce Ebay Seller - now Power-Series – Please be aware that the disgraceful eBay seller 'siriusforce' is now trading as 'power-series' . They have managed to completely remove ALL negative feedback (even from the last 2 days!) and make all ratings 5 stars. They now appear to be an excellent seller based on ratings but be warned they do not send out items . After demanding a tracking… Read more

number i was refunded. Also note that on the refund details i found a tracking number which showed they sent the item, and on the same day they redirected back to them self just so they do a copy of a succesful delivery. I have reported this seller to eBay but seems unlikely anything will come of it.

Maverick 120 ah lithium battery – Purchased two maverick 120ah lithium batteries for a camping trip to run my fridge for a couple weeks. They come with no info printed on any of the batteries except for (maverick). and came missing the handles and one missing terminal bolts, Not a good first impression, anyway Both batteries were fully charged befor departure and both didn't even… Read more

last a full day each. On my return I got them tested at a reputable battery shop. They Gave results back after a day as one battery was a 24ah and the other a 39ah long way short of the claimed 120ah! Not happy I returned posted them for a refund after a long and painfull process.

Siriusforce Shocking Experience – I Purchased 5 x 200Ah Batteries AGM but as has been the case with so many before me they tested much less (100AH). I sent numerous emails prior to purchase requesting details ie. Dimensions and weight but they only responded to 1/2 the questions and when I sent another requesting the other half they did not respond. In the end I made a purchase… Read more

all went well arrived in good time but as I was not present at the time of delivery they were unloaded by others. When I returned I noticed immediately due to their physical size the received product was not as described. I got in touch with siriusforce alerting them to the situation, and informed them what I regarded a solution to the problem:- Replace with the appropriate size batteries or refund me in full. Their response was to ask me to tell them if I could offer a possible solution that would be agreeable to us both...DUHH? The end result was return for refund which they said they would organise but then they informed me they could not. They asked me to get a quote and let them know before they would accept reimbursement of costs to me. I did, then there was no response other than to tell me to return the batteries for refund. This is where I asked Ebay to step in which they did, but then time limits were applied to anything I had to do to rectify the situation. I organised and paid for return postage after I did this the seller then sent their own return postage connotes which then meant I had to cancel transport. I now have to get a refund from the courier company as well. I also have to deliver the batteries to the Depot some 50km distance away on the other side of the city approx 1hr drive each way. So far I have spent in excess of $1.5K for no goods as well as fuel and lost time. In hind sight my recommendation, Do not deal with this company, as they have proven in my case to be extremely misleading and vague with details. So far after 10 years of Ebay dealings siriusforce, have proven to me to be the worst Ebay Seller I have encountered.

Purchased Two 135 AH batteries – Hi I purchased two 135Ah batteries both tested < 40ah I complained to the company after a long runaround they accepted them back under a warranty claim. After posting them and getting a delivery receipt I have been unable to contact the company. I managed to claim through PayPal. Live and learn and always read the reviews.

160AH Maverick AGM Battery – I purchased two 160AH batteries in March this year and installed in parallel in my caravan to give me 320AH capacity. It wasn't until October that I had the opportunity to use the van. Following the 2nd night off the grid the voltage was down to 11.0 volts. Returning home I did some tests. After being on charge for 2 days with no load voltage read… Read more

13.5. After a load of 2.5 amps the voltage dropped to 13.1 volts. 15 hours later the voltage was down to 11.6 with 11.8 being considered as flat.

Re-installing my old batteries 2 x 100ah, one of which is 10 years old and the other 6. Same test, no load voltage 13.5, after load of 2.5 amps voltage dropped to 12.8 but 24hrs later still reading 12.2 volts.

I estimate that my old batteries combined are around 70 ah which means the NEW Maverick batteries are around 40 ah.

Contacting siriusforce , like others before me, I was given the run around. They offer a twelve month warranty but will not even give me an address to return the batteries so they can honour their warranty. So today I have referred this to the ACCC.

I only wish I had checked them out on this site before parting with over $500.

170AH Maverick AGM Battery - Dodgy Seller – I purchased a 170AH Maverick AGM deep cycle battery from Sirius Force (seems to be their current trading name) off eBay in June but was unable to try it out until September on a 3 day caravan holiday. The battery had to run a small Engel freezer (drawing 2A) and the battery did not last the first night. I then researched Dr Google and came across… Read more

this site, which confirmed that this company is dodgy and how eBay let them trade is a mystery. At best the battery is 20AH. I then contacted the seller through eBay and the seller started the run around to contact their tech support ([Name Removed]) who is never available. All this is very similar the the other posts on this site. Unfortunately eBay warrant items for 30 days only but as I had paid via PayPal I was able to open a dispute with them, which I did. The seller agreed to refund me once the battery was returned. I approached Toll Ipec, who delivered the battery from the seller and was told that they would not accept credit card payments for dangerous goods. I then started a merry go round with PayPal getting nowhere. It appears the seller claims that they are not dangerous goods as they are sealed. I went back to Toll Ipec and looked at the original consignment note and it was marked as non dangerous so Toll Ipec agreed to accept the battery and now I wait for my refund. Interestingly the original consignment note had the weight of the carton as 3kg and not 30kg. Dodgy dodgy dodgy seller. Don't touch with a barge pole Unfortunately I can't leave a negative review on eBay as the sale was over 4 months ago, hence my review on this site

eBay seller siriusforce selling counterfeit batteries – I purchased 4 deep cycle batteries from siriusforce and due to a 0 negative feedback thought it was a good buy . Batteries are crap and not even a third of their ratings . Siriusforce has been able to refund customers and remove their negative feedback. This seller is pure scum and poor form on eBay for allowing removal of negative feedback .

170ah maverick Battery only 20 ah – I bought a 170ah Maverick battery from sirius force on ebay. Like everyone else here my battery was nowhere near the rated 170ah it was supposed to be and only weighed 28kg. I purchased this battery because the seller had 2862 positive reviews and zero negative on ebay. Given the reviews on this site, how can this be???? I posted negative… Read more

feedback for Siriusforce on ebay and asked for a refund. I was sent a postal return slip and told when the bettery was returned I would receive my refund. Next day my money was refunded straight away and I was told by ebay that I didn't need to return the item. My negative feedback had also been removed. I contacted ebay and they said that if the seller makes things right (refunds the buyers money) then the negative feedback gets removed and the matter is considered closed. They also said I could do what I liked with the battery and no longer needed to send it back.

Maverick Battery ... Siriusforce on Ebay – Have purchased 170 amp hr battery for Motor Home, this battery weights only 27.7kg (using bathroom scales) will not run lights & fridge over night with full charge. Like the previous poster they wanted a Video, strange request of a static item.... I`m in the process of requesting a full refund through Ebay. Be very suspect of this product.

Totally rubbish 170AH Maverick battery from SiriusForce – I purchased a (supposed) 170 Amp Hour Maverick deep cycle battery from Sirius Force on ebay. From day 1 of using it, there is no way it ever lived up to the advertised 170 AH capacity. It is rubbish. Installed in our van the battery is charged via a DC charger and a 250Watt solar panel. Despite being fully charged every day, the battery is unable… Read more

to provide sufficient power to enable our 55Litre fridge to continue operating overnight. I am unable to use any of the other small appliances in the van (CD player and TV) after dark without risking the fridge suddenly going into "low battery error" mode. I spoke to an auto electrician, who advised that even without the solar "top up" every day, a 170AH battery should have sufficient back up power to operate the fridge for several days.

I have tried contacting the seller, SiriusForce, through ebay message system but get fobbed off with an automated email advising me to call their "Tech Support", but most times get no answer and no-one calls back if you leave a message. It seems they have no intention of honouring the advertised Warranty.

I wish I'd read some of these other reviews before I made the mistake of purchasing one of these batteries and wasting what is still a considerable amount of money, even though quite a bit cheaper than reputable brands from genuine stores.

Take my advice and spend your money wisely on another product if you are in the market for a deep cycle battery. It may cost a little more, but hopefully you should get what you pay for.

Siriusforce eBay battery's are rubbish – My 160 amp hour agm battery last about 4 hour with a 50 watt 12volt draw Have returned at my cost and after chasing fir a month are getting run around from supplier Battery is rubbish eBay is no use over 30 days old Dodgey people

Maverick 160AH Deep Cycle battery not 160AH! – This company is blatantly lying about the capacity of these batteries and will give you the run-around when you contest this. I cannot even run a very efficient 12/24v Esky for one night off 2 of these batteries before they are dead in the morning. Same Esky runs off my other 65AH battery easily over night.

Absolute Rubbish Product and Support. Absolutely terrible experience – How satisfied was I with the product; NOT AT ALL. I purchased a Maverick 148AH Deep cycle battery on 24 August 2018 from [Email Address Removed]. By December 2018 it had failed miserably. The battery had been charged via a smart 12 volt mains charger at least once a month. Charging was also via a 300 watt solar charger with an MPPT controller. The… Read more

battery with no load on it apart from when going camping when it had a 50 watt fridge freezer and for a few hours of an evening several LED strings. By December the battery would fail to hold a charge even with only one 1 amp LED string. I emailed the seller and there is a 23 email string plus multiple telephone calls to only be fobbed off each time. The battery was returned with a return number provided by the seller, and no response. More emails and telephone calls only to be fobbed off again. The battery is so sub-standard I could not even rate it. After a few months it would not run my fridge at all if the charging source was removed. It would run a 1.8 metre LED string for about 15 minutes before the voltage fell so much the LEDs went out. All the seller does is ask for videos, which I cannot do but I sent a series of still photos, and the seller will not even respond to them. Called (as asked in an email) to tech support "[Name Removed]" who only gives me the run around and when firmly asked to listen to the full story hangs up. My real ratings without going into the negative: Product-ZERO Customer service- Zero Product support-Zero Do not even think of buying from this seller, if you do, run a mile and if you are still thinking of buying run another and so on. Been onto eBay but beyond their time limits, PayPal will work with my bank to attempt a charge back. Getting a refund may just sharpen the se;ller's focus. I will now also lodge a complaint via Fair Trading/ Consumer Affairs and will also seek a charge back via my bank.

Substandard, poor quality, No after sales support – Negative experience throughout the whole purchase experience. Do Not Buy From This Seller. Sells defective items and won't honor warranty claims. Seller goes by multiple different seller names on eBay. Seller uses multiple email addresses on outlook.com or gmail.com despite running their own domain. Took weeks before the goods were dispatch… Read more

despite promising delivery in under 10-days. When using the batteries, a noticeably short power delivery time was noted. Put the batteries through multiple Ah measurement tests which confirmed all batteries supplied were either faulty, falsely overrated, or cheap Chinese rubbish. e.g. 130Ah stated capacity 17.75Ah actual usable capacity @ 25A load

Multiple attempts were made to resolve the various issues with the seller without any success. When chasing delivery of item, received constant promises that a phone call would be made to update me. Never received a call. Emails from ThinkOut / Overstock were signed with a cheesy "Customer Happiness Champion". No response to emails requesting a RMA on my 30 month warranty.

Overrated capacity, absolutely terrible performance – These batteries are awful. The capacity is overrated by at least double, if not more. It won't run my 35l fridge for more than about 6hr maximum from fully charged.

Warning – Do not buy any products from this seller, currently he has changed his ebay seller name. He is trading under the name siriusforce, The AGM batteries he is selling are cheap Chinese rubbish, like what everyone has said on this site they are faulty and are not a deep cycle battery. If you do a test on these batteries you will find out they are… Read more

only a 50AH battery, only good for running led camp lights. This ebay seller deletes any bad reviews on his ebay page. Currently ebay seller are able to delete any comments, if you do a quick google search you will soon learn how easy it is to delete bad ebay reviews. I am still trying to get a refund on battery, ebay seller just keeps asking for a video of the battery, I sent him a photo of volt meter hooked up to battery. The only way i think i can get this resolved is going to fair trading and report this seller. I did contact Ebay and they will not be able to do much, all they said is they will look in to this case. This ebay seller has changed his ebay ID 5 times in the past 4 years. This should not be able to happen, if this was your local battery shop it would have closed down very soon after opening. Go buy a deep cycle battery from your local retail shop. any warranty on Ebay is worthless.

Maverick AGM Batteries complete crap and fake rubbish, DO NOT BUY – Bought 2 Maverick AGM150Ahr batteries to replace a 200Ahr battery I had been using at 20% load for the past 10 years. With the same load these new batteries were under 50% in 8 hours. Trying to work out what was going wrong I stupidly bought a thrid 150Ahr a month later to take this new battery bank to over double the capacity I originally had… Read more

only to find that with nothing but a standby load of 1.5amps this new 450Ahr bank was down to 60% capacity in just 12hrs over night. In the mean time I had replaced panels and charge controller thinking they may be the problem. Finally I had the batteries independently load tested and found these new, unlabelled, unmarked and unidentifiable 150Ahr Maverick battery’s had a capacity of only 20Ahrs each. I was told a 150Ahr battery should take a 20amp load for 400min, these Maverick batteries lasted just 44 min each. The other issue is a battery of 150Ahrs should weight about 45kg, these Maverick batteries are 26kg each, almost 1/2 what they should be expected to weight.

Don’t waste your time and hard earned money, buy from a reputable manufacturer and supplier. Communication and after sales service was also non existent. When on the phone to them, the moment I started to talk about wanting a refund, the phone instantly had heavy static to the extent I could no communicate with them anymore, bit of a coincidence and similar to others buyers phone call experiences.

Did get a refund but only after having to return them at my cost and informing them I had contacted Department of Fair trading and the these batteries were ‘Not Fit For Purpose’. Wish I’d seen these other reviews first. Buyer beware......

Rubbish batteries – These batteries are rubbish they are not as described. Bought 6x 155 amp hour turned out to be only 15 amp hour each. Had to send batteries back at my cost. Qld department of fair trade eventually got me a refund. Beware bad product and dishonest seller. I would think all of the positive reviews would be false.

Battery Defective from day 1 – Purchased 180 amp deep cycle battery online. Delivery prompt and appearance OK so gave rating 5. Charged battery on a smart charger until fully charged, installed about 10 days later in campervan and solar system shut down. Battery dead flat. Charged off mains using 4 chargers of varying types over a period of 2 weeks, always the same result. … Read more

Leave standing for 2 hours and battery dead flat. Contacted company several times before a reply came asking for me to send a video of the battery not working. Dubious about returning battery from north Queensland due to cost involved. Should I persevere or just cut my losses? On reading all previous previews it seems quite obvious that I have done my dough. $300 is a lot of money to an old age pensioner, takes a long time to save. I advise potential buyers to consider their options very carefully. I invite you to learn from my experience and the many before me.

Rubbish Battery – I agree with prospector tig, I bought a deep cycle battery, its rubbish. Tried to return it no carrier would take it , its classed as dangerous goods. Im stuck with a use less battery. The staff were no help.

Batteries were rubbish – Batteries are terrible, not even close to rated amps. Very light compared to the batteries I replaced, performance was even worse.Would expect this in Bali but shouldn't happen in Australia. Cheap rubbish. Suspect "positive reviews" on this site are from the seller. Ebay feedback sounded good (eBay needs to get act together) which fooled me, but when look between the fake reviews and you'll find many others who've been burnt.