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Timberline

Timberline

4.5 from 15 reviews

Reviews

4.5

15 reviews
5
(12)
4
(1)
3
(0)
2
(1)
1
(1)
  • Customer Service
    4.0 (4)
  • Timeliness
    5.0 (4)
  • Job Satisfaction
    4.3 (4)
  • Rates and Fees
    4.5 (4)
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Daniel Woodhouse

Daniel WoodhouseSydney, NSW

Perfect

published

Great products made in Australia, Really well priced and have great warranty and the after sales service is amazing 10 out 10. Only vanity supplier i will use from now on

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ONE OF A KIND TEAM! =)

published

Timberline's quality of workmanship is always outstanding. The options, choices etc given to us as to offer our customers is superb all included in amazing prices. It allows us to easily sell without issue. We find even the most strange, weird or bizarre request Timberline always have such a CAN do attitude. The after sales is always amazing, helpful and with quick response or outcome for us and our customers. Thank you as always for being the best company to work alongside with.

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Mia H.

Mia H.South East Queensland, QLD

Best in the Business!!!

published

Now here's an 'All Australian Made' company that understands integrity of product. Great selection of designs, style, and finishes. Quality is second to none, and well priced, covering all budgets. Cabinets are packaged extremely well, never had any issues with transportation damage. Pleasure to do business with, thanks guys!!

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Bill

BillSydney, NSW

Still Australian Made

published

The fact that the cabinets are made in Australia is a big plus.
This is one manufacturer that doesn't sit on its hands with latest designs and Ideas.
Every year there is something new.
Any Issues that have developed have been the result of Inexperienced Retail Sales people or careless trades.
Manufacturing problems have always been attended to quickly and with out fuss.
I could Go On........

Amazing

published

Cannot fault the products produced out of timberline, great quality, amazing service, decently priced to what is actually coming out of the factory, if there is any issues in regards to ordering the contact is almost instant.

Design flaw left me disappointed

published
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1 comment
Timberline
RickTimberline
Lana

LanaSydney, NSW

Overpriced. Problem to deal with.

published

About a month ago I ordered Timberline vanity. What a mistake it was.
The vanity arrived without legs. The doors were wrong style. Sink drain was not included. We had to buy it separately.
Timberline failed to follow simple instructions. The legs arrived late, sourced from a third party, not height adjustable. I had to collect them from a depot when I specifically asked to leave them at the door.
New vanity doors have never arrived. Upon the follow up Timberline chickened out from their original offer to replace the door and told me I need to reorder them at a very special price.
Will steer clear of Timberline next time.

1 comment
Timberline
RickTimberline
  • Verified customer

Rare customer service to match the high quality of product.

published
VeeDee

VeeDeeToowoomba

My dream bathroom came to fruition with my custom made vanity!

published

The vanity was my design and Timberline gave me exactly what I wanted in a high quality product ! Their after sale service is fabulous as well. I had a small problem with my laundry drawer and a Timberline representative visited my home here in Toowoomba within a week and rectified it! They are very pleasant to deal with and I can't recommend them enough! Very professional !

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Twil

TwilVictoria

Excellent after care service

published

After purchasing a Timberline vanity recently, i had misjudged the measurements on contacting Don at timberline he quickly had new draws in the post and delivered within days.
Fantastic service and product.

Gnome

GnomeBrisbane

11 out of 10

published

I have to stay that my latest dealings with Timberline products exceeded all of my expectations and I would have absolutely no hesitation in recommending them for any of your bathroom or laundry product requirements.
Timberlines level of professionalism, attention to detail and customer service is first class and miles above their opposition. I will be using and recommending Timberline to anyone and everyone that is building or renovating a bathroom or laundry.

Yumiko

YumikoSydney, NSW

Excellent customer services

published

I purchased a bathroom vanity last year. within a year the chrome handles became rusty and overflow cover discolored. I contacted Timberline and they immediately sent me new handles and a overflow cover. Now my vanity looks fantastic.

Beautiful products for a beautiful bathroom finish

published

We purchased a double white vanity with timber benchtop and mirror with timber surrounds.
Superb quality/finish. Vivienne was very helpful.

Milo

Milo

  • 3 reviews
  • 2 likes

Completely satisfied - fantastic vanities

published

After seeing a huge variety of vanities on showroom floors, the quality of the Timberline ones really stood out. Their pre-sales support was fantastic with Graeme going out of his way to supply clarification of dimensions for the unit we wanted. A small quality issue was resolved immediately after delivery. Vanity is now installed and exactly what we were after. Highly Recommended.

Irina

IrinaSydney, NSW

  • 11 reviews

Excellent products, outstanding customer service

published
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Questions & Answers

Veronica

Veronicaasked

Hello, we are very happy with our Timberline vaniity but it drains very poorly. How can we fix this? Thanks

1 answer
Timberline
RickTimberline

Hello Veronica. Thank you for purchasing our product and i'm sorry to hear about the draining issue. Could you please give me a call when possible to discuss how we can resolve this for you? Our phone number is 02 6773 8500. Thanks, Rick

Get an answer from our members and Timberline representatives

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