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TJM Physical Store

TJM Physical Store

2.5 from 25 reviews · View Statistics

Reviews

  • Product Quality
    3.5 (20)
  • Return Claim MadeYes (6) · No (12)
  • Customer Service
    2.3 (16)
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Tyres recommended not fit for purpose

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Kirk

KirkPerth, WA

My rear bar.

published

My rear bar after just 6 years. What a joke. The material
Is thin as alfoil and completely rusted out. When I complained about it I was told it’s out of warranty see ya later. Not good enough. Could you imagine replacing a roo bar every six years. Don’t think so.

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Marty

MartySydney, NSW

  • 4 reviews
  • 1 like

Poor Customer Relation and Workmanship

published

I have got Rhino racks and Rhino Batwing installed in TJM Carlton NSW, on the completion of work there was some poor workmanship done went back they rectified some work .
On request for my concerned on rear canopy connection racks Staff member [name removed] start to get personal and basically telling me to go away.
They work is not watt you pay for and I recommend to all wanting to do job there to be aware that on work completed , you will be told to go away don’t come back go and see Rhino TJM supply product and install.
I still got Scratches on Ranger roof top from Rhino rack installation .

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Chloe9ld

Chloe9ldCanberra 2600, ACT

  • 2 reviews

Poor Workmanship

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D Papadimitriou

D PapadimitriouMetropolitan Adelaide, SA

  • 3 reviews
  • 1 like

No customer communication

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Cathie C.

Cathie C.South East Queensland, QLD

Poor workmanship

published

Had accessory battery system installed by TJM in Cairns and had continuous trouble with it over several years. Called in to see the guys at TJM Mackay who didn’t want to know us. Ended up at an auto electrician who was amazed at the “shoddy” workmanship. $900 later and a new system installed we have finally solved the problem.

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Braggy

Braggysunshine coast

  • 4 reviews
  • 2 likes

Rusty bull bar at 3 yrs ,warranty and customer care/service doesn’t exist after the cheque clears

published

Poor powder coating caused it to rust very badly by 3 yrs, obviously started before, no warranty, you will be better of with the cheapest Chinese rubbish you can find

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Tom

TomGreater Melbourne (Outer), VIC

Excellent customer service and quality products

published

Excellent customer service from Jason and Adrian at Airport West TJM. Had a bull bar and lift kit fitted to my Dmax. There were delays but it was in product availability and no fault of the shop. Communication was excellent - I always felt like I was kept in the loop and on completion the job is exactly what I paid for. Top marks and worth every cent. FYI the TJM XGS suspension rides a million times better than the stock Isuzu package. would have liked it to sit a little taller but that may be due to the bull bar weight. true 40mm lift

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Denny

DennyGreater Melbourne (Metropolitan), VIC

  • 3 reviews
  • 2 likes

Prado 150 Shocker Bushes

published

re 120 and 150 Prado’s - the TJM replacement bushes don’t fit the rear TJM shockers. I have had NO success from TJM local (Victoria) OR TJM HQ and the Qld Brendale branch, just hopeless, NO customer service at all. This has been going on for over eight (8) weeks. I have sent numerous emails and phoned them no contact by them.

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Michelle

MichelleACT

  • 7 reviews
  • 5 likes

AVOID AT ALL COSTS Shoddiest work and They Take No Responsibilty

published

Do not trust any TJM dealer. They installed a bull bar so badly it has rubbed paint off our brand new car and the manager of Tjm Chipping Norton Bob was all promises saying he would fix it but it is a joke. Seven months we have waited. Extra holes drilled in The chassis end plate to be able To fit the bull bar so we have permanent damage to our vehicle and they won’t even fix the splash guard. So we called TJM head office and they have refused to do anything to help in anyway. If you want dodgy TJM are your dealer. AVOID at all costs. Unfortunately we didn’t get to choose our installer as it was a write off replacement vehicle as the other reviews make it obvious this is not a trustworthy business.

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GRAHAM

GRAHAM

  • 16 reviews

Booked my car in weeks ahead - made to wait.

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Davemongo

DavemongoIllawarra, NSW

  • 4 reviews
  • 3 likes

Great products good value.

published

Have had suspension and snorkel fitted. Both good value and no complaints about how they perform. Would buy from them again for sure. Had their stuff on previous 4x4’s too.

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Stevel

StevelPeachester

  • 2 reviews

Tjm winch

published

Spent thousands on getting my car fitted out with their products and the winch that has never been used is full of oil and water. No help from them. Disgusting

August 18th 2019 Update: Stay away from thieves

This company will give you advice then take your money and leave you for dead. Lost 1500 dollars for a faulty winch after I spent over12000 dollars on fittings and they won't get back to me. Disgraceful

Incentivised ReviewNo
Store LocationSunshine coast
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P.Span

P.SpanSydney, NSW

  • 2 reviews

Torqit Throttle control

published

I was struggling towing the boat thanks to Dave and the boys at TJM Carlton they recommended
the Torqit throttle control and installed it in 10 mins what a difference it has made in towing and saving
petrol great job boys.

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Michael

MichaelMetropolitan Adelaide, SA

  • 2 reviews

TJM Clovelly Park Good Quality Product and service

published

TJM Clovelly Park. Had a Alloy Bullbar fitted and Driving lights . Small hick up with the lights but fixed up with no problems . Good quality fitting and products looks good .
Thank you

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Tjm Hunter Valley

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Dave

DaveMetropolitan Adelaide, SA

  • 3 reviews
  • 10 likes

Great service and Roo Bar

published

TJM St Marys Adelaide. Had a full Aluminium Roo Bar fitted to my Outback Subaru. Well fitted and great service. All staff and service personel were good. Thanks a lot guys.

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Dont get ripped off

Dont get ripped offHunter Region, NSW

  • 5 reviews
  • 3 likes

TJM Hunter Valley NSW

published

Lies Lies Lies Lies and more Lies!
Do not deal with this mob. Loose bolts, scratched paint, bad wiring and list goes on. All complaints just ignored. No calls returned and such n such is always busy and will call you back. Replaced their TJM IGS SUSSPension after it leaked within 12months. TJM Head Office said contact Shop. And the complaints they delete on FACEBOOK or write their own 5 star reviews is a joke! From what I’ve heard and seen so many complaints since about this Shop it should be shut down!

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Jenny H

Jenny HCanberra

  • 2 reviews
  • 3 likes

Manager is full of himself and workmanship of installers is disgusting.

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Incentivised ReviewNo
Return Claim MadeNo
Store LocationFyshwick A.C.T.
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Catchinjack

CatchinjackQueensland

  • 3 reviews

Top quality work

published

Have had a lot of work done by TJM at Nerang in Qld and it is top quality with attention to detail. These guys really take pride in their work and are very helpful.

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Incentivised ReviewNo
Return Claim MadeNo
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